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Online Chat Operator Jobs in Raleigh, NC (NOW HIRING)

Sunday crew

Knightdale, NC · On-site

$12/hr

So what does a member of our Crew Team get to do?? • Chat with customers and help them download ... By applying for a job at a franchisee operated restaurant, I understand that the information I ...

Sunday crew

Zebulon, NC · On-site

$12/hr

So what does a member of our Crew Team get to do?? • Chat with customers and help them download ... By applying for a job at a franchisee operated restaurant, I understand that the information I ...

Night Shift

Raleigh, NC · On-site

$12/hr

So what does a member of our Crew Team get to do?? • Chat with customers and help them download ... By applying for a job at a franchisee operated restaurant, I understand that the information I ...

... own online services to build cross-platform online features. Login, parties, voice chat ... Apply deep knowledge of operating system internals to detect and prevent the latest cheating ...

... chat, providing accurate, policy-aligned responses and ensuring compliance with all privacy and ... navigating online portals, activating care, scheduling appointments, and supporting their ...

Online Chat Operator information

See Raleigh, NC salary details

$11

$19

$28

How much do online chat operator jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for online chat operator in Raleigh, NC is $19.77, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.21 per hour, depending on experience, location, and employer.

What is an Online Chat Operator job?

An Online Chat Operator is responsible for engaging with customers via live chat to provide support, answer questions, and assist with inquiries. This role typically involves responding to messages in real-time, troubleshooting issues, and ensuring customer satisfaction. Chat operators often work in customer service, sales, or technical support for various industries. Strong typing skills, good communication, and the ability to multitask are essential for success in this role. Many online chat operator positions allow for remote work, making it a flexible job option.

Are chat operator jobs legit?

Online chat operator jobs are legitimate positions that involve providing customer support or assistance through online chat platforms. However, job seekers should verify the employer's credibility and be cautious of scams that request upfront payments or personal information. Legitimate roles typically do not require fees and may involve training on communication tools and customer service skills.

How can I make 2000 a week working from home?

Online chat operators can potentially earn $2000 a week by working multiple shifts, providing high-quality customer service, and gaining experience in specialized industries. Earning this level of income often requires full-time hours, strong communication skills, and the ability to handle high-volume or complex chats. Building a good reputation and working for reputable companies can also increase earning potential.

What are some common challenges faced by Online Chat Operators and how can they be managed?

Online Chat Operators often handle multiple conversations simultaneously, which can make prioritizing requests and maintaining focus challenging. Additionally, interpreting customer concerns accurately without verbal cues requires careful reading and attention to detail. Effective time management, the use of preset responses, and clear communication can help manage these challenges. Many companies also provide ongoing training and support to help chat operators stay up-to-date with products and procedures, ensuring a smoother workflow and positive interactions.

How to become a live chat operator?

To become a live chat operator, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with chat software or customer service platforms. Some employers may require prior customer service experience or training in specific tools, and having good typing speed and problem-solving abilities is beneficial.

How do I become an online chat agent?

To become an online chat agent, you typically need good communication skills, basic computer literacy, and the ability to type quickly. Many employers require a high school diploma or equivalent and may provide training on specific chat platforms or customer service protocols. Having prior customer service experience can be beneficial, and some roles may require availability during specific hours or shifts.

What are the key skills and qualifications needed to thrive in the Online Chat Operator position, and why are they important?

To thrive as an Online Chat Operator, you need excellent written communication, fast typing abilities, and a high school diploma or equivalent qualification. Familiarity with CRM systems, live chat platforms, and basic troubleshooting tools is often expected. Strong problem-solving skills, patience, and the ability to multitask effectively help operators excel in customer interactions. These competencies are essential for delivering prompt, accurate support and fostering positive customer experiences in a digital environment.

What are the most commonly searched types of Chat Operator jobs in Raleigh, NC? The most popular types of Chat Operator jobs in Raleigh, NC are:
What are popular job titles related to Online Chat Operator jobs in Raleigh, NC? For Online Chat Operator jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Online Chat Operator jobs in Raleigh, NC look for? The top searched job categories for Online Chat Operator jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Online Chat Operator jobs? Cities near Raleigh, NC with the most Online Chat Operator job openings:
Infographic showing various Online Chat Operator job openings in Raleigh, NC as of July 2026, with employment types broken down into 3% Locum Tenens, 58% Full Time, 7% Part Time, and 32% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $41,125 per year, or $19.8 per hour.

Sunday crew

McDonald's

Knightdale, NC • On-site

$12/hr

Full-time, Part-time

PTO

Re-posted 25 days ago


McDonald's rating

5.1

Company rating: 5.1 out of 10

Based on 11,000 frontline employees who took The Breakroom Quiz

59th of 106 rated fast food restaurants


Job description

See a day in the life of a Crew Team Member at McDonald's
https://www.youtube.com/watch?v=DiaN61vWY3A&feature=youtu.be
Requirements:
We believe in letting you do you. If you're looking for a part-time job that supports your full-time ambition, you've come to the right place. We are looking for new members of our team to help out Sundays morning, afternoon and evenings.
So what does a member of our Crew Team get to do??
• Chat with customers and help them download the mobile app
• Help customers order their favorite McDonald's meals
• Prepare all of McDonald's World Famous food
• Engage in drive thru speed competitions for prizes
• Keep the restaurant clean and looking fantastic
Think of it as chance to grow your skills and meet great people, while earning some outstanding benefits opportunities along the way. Those can include:
• Starting at $12 per hour; this listing is for SUNDAY availability
• Paid Time Off
• Free online High School diploma, up to $2,500 college tuition assistance
• online English classes as a second language after 90 days
• McDPerks discount programs for brands like Target, Amazon, Verizon, Ford, and more!!!
• Free meals on your shift and 30% off on the McDonald's Mobile App
All you'll need is an outstanding attitude, willingness to learn and grow and the capability to excel in a fast-paced, team environment. We'll teach you the rest. For job openings on the weekends give us a try.
By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

What McDonald's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About McDonald's

Sourced by ZipRecruiter

What began as a small drive-in restaurant in San Bernardino, California and has grown into an American icon that proudly serves 63 million customers every day around the globe. While much has changed over the last six decades, Ray Kroc's original commitment to Quality, Service, Cleanliness and Value has endured and made McDonald's a trusted favorite for over 65 years.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US