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Remote Work From Home Non Voice Chat Support Jobs in Raleigh, NC

The Jernigan Agency

WORK FROM HOME

Cary, NC · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...

HMG Careers

Work From Home Sales Specialist

Clayton, NC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ...

HMG Careers

Work From Home Sales Specialist

Moncure, NC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ...

HMG Careers

Work From Home Sales Specialist

Micro, NC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ...

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All JobsNon Voice Chat Support JobsRemote Work From Home Non Voice Chat Support JobsRemote Work From Home Non Voice Chat Support Jobs in Raleigh, NC

Remote Work From Home Non Voice Chat Support information

What is a remote work from home non voice chat support?

A Remote Work From Home Non Voice Chat Support job involves assisting customers or clients through online chat platforms rather than phone calls. Employees in this role handle customer inquiries, troubleshoot problems, provide information, and resolve issues via text-based chat or email. This type of job is ideal for individuals who prefer written communication and want to work from the comfort of their home. These positions are common in industries like e-commerce, tech support, and online services, offering flexibility and often requiring strong typing and communication skills.

What are the key skills and qualifications needed to thrive as a remote work from home non voice chat support?

To excel in a Remote Work From Home Non Voice Chat Support role, you need strong written communication skills, fast and accurate typing, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with customer support platforms like Zendesk, LiveChat, or Intercom, as well as knowledge of CRM systems, is typically required. Exceptional problem-solving abilities, patience, and attention to detail help individuals stand out in this position. These skills ensure efficient and positive customer interactions, timely issue resolution, and overall client satisfaction in a digital, non-voice environment.

What are some common challenges faced by remote work from home non voice chat support professionals, and how can they be managed?

One common challenge in remote non-voice chat support roles is maintaining clear and efficient communication with customers and team members without the context of verbal cues. Managing multiple chat conversations simultaneously can also be demanding, requiring strong multitasking and written communication skills. Additionally, remote work can sometimes feel isolating, so staying engaged with your team through regular virtual meetings and chat channels is important. Adopting good time management practices and creating a dedicated workspace can help maintain productivity and work-life balance in this role.

What is the difference between Remote Work From Home Non Voice Chat Support vs Remote Work From Home Customer Service Representative?

AspectRemote Work From Home Non Voice Chat SupportRemote Work From Home Customer Service Representative
CredentialsBasic computer skills, communication skillsSame as Non Voice Chat Support, sometimes with additional product knowledge
Work EnvironmentOnline chat platforms, email, messaging appsPhone, email, chat platforms
Industry UsageTech, e-commerce, SaaS companiesRetail, telecom, banking sectors
Search & Comparison IntentFocus on non-voice support roles, remote chat jobsCustomer service roles involving voice communication

Remote Work From Home Non Voice Chat Support primarily involves assisting customers via chat and email, requiring strong written communication. In contrast, Remote Work From Home Customer Service Representatives often handle calls and emails, requiring verbal communication skills. Both roles share similar credentials but differ in communication channels and industry focus.

What are popular job titles related to Remote Work From Home Non Voice Chat Support jobs in Raleigh, NC?

For Remote Work From Home Non Voice Chat Support jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Work From Home Non Voice Chat Support jobs in Raleigh, NC look for?

The top searched job categories for Remote Work From Home Non Voice Chat Support jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Work From Home Non Voice Chat Support jobs?

Cities near Raleigh, NC with the most Remote Work From Home Non Voice Chat Support job openings:

Remote Work From Home Non Voice Chat Support jobs near you
Infographic showing various Remote Work From Home Non Voice Chat Support job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

Work From Home Customer Service Representative

Raleigh, NC • On-site, Remote

ACC Premiere
See more jobs at ACC Premiereexternal

$11.50 - $12/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 9 days ago

Job description

Are you passionate about delivering exceptional customer service?
At ACC Premiere, we provide outstanding service experiences for consumers of well-known brands through phone, social media, live-chat, and email. We pride ourselves on our promote-from-within culture, fostering communication, and creating an employee-centric work environment. We offer paid training and supply the equipment you will need.
If you have experience in retail or customer service, we want to hear from you!
We are hiring remote positions for candidates in AL, AR, GA, ID, IA, KS, NH, NC, OH, OK, PA, SC, TN, TX UT, WV, and WY!
RESPONSIBILITIES:
  • Consult with customers to understand their needs and determine the best option.
  • Have excellent verbal communication skills
  • Ability to adapt to different types of customers and use positive language to represent yourself and the Company
  • Use excellent customer service skills to handle escalated customer interactions

WORK ENVIRONMENT AND WORKSPACE:
  • Dedicated home office workspace, ideally a separate room with its own door
  • Adequate space to set up the workstation
  • Ability to hardwire internet (direct connection to your router)
  • Three power connections
  • No personal disruptions during scheduled hours (e.g., loud music, non-work-related phone calls, or other household members)
  • Continuous availability throughout your shift; flexibility to handle non-work-related tasks is not possible.

PREFERRED SKILLS:
  • Minimum of 2 years customer service experience in a call center environment
  • Experience supporting brand products and services
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • High school diploma required; college education preferred
  • Experience with diagnosing and troubleshooting
  • Familiarity with supporting consumer products and/or services.

TRAINING:
  • Product Training
  • Systems Training
  • Live Remote Training
  • 100% attendance required

SCHEDULE:
  • Full-time: Monday-Friday 11:00AM-7:00PM EST

BENEFITS:
  • Health, dental, vision, and life insurance
  • 401(k)
  • Daily Pay
  • Employee assistance program
  • Gym membership subsidy
  • Referral Program

If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.
Ready to make a difference? Apply today and join a team that values your skills and contributions!

Apply