Customer Service Representative I
$15 - $20.50/hr
Y. McDonald Mfg. Co. is a leading manufacturer of water works brass, plumbing valves, and water systems, and natural gas valves and meter bars. The company was founded in 1856 and is committed to ...
McDonald
60 jobs near Columbus, OH
Customer Service Representative I
$15 - $20.50/hr
Y. McDonald Mfg. Co. is a leading manufacturer of water works brass, plumbing valves, and water systems, and natural gas valves and meter bars. The company was founded in 1856 and is committed to ...
McDonald is looking for a General Manager in Lincoln Park, Michigan. This role involves running profitable operations while adhering to quality service standards. The General Manager will lead ...
McDonald is looking for a General Manager in Lincoln Park, Michigan. This role involves running profitable operations while adhering to quality service standards. The General Manager will lead ...
McDonald in Lake Wylie, South Carolina, is seeking a General Manager responsible for running a profitable restaurant. The General Manager will lead a team, set goals, and ensure customer standards ...
McDonald in Lake Wylie, South Carolina, is seeking a General Manager responsible for running a profitable restaurant. The General Manager will lead a team, set goals, and ensure customer standards ...
Maintenance Field Lead
Green Bay, WI · On-site
Maintenance Field LeadAbout McDonald Companies McDonald Companies is a family-owned organization built on trust, hard work, strong relationships, and a commitment to investing in our people. We take ...
Maintenance Field Lead
Green Bay, WI · On-site
Maintenance Field LeadAbout McDonald Companies McDonald Companies is a family-owned organization built on trust, hard work, strong relationships, and a commitment to investing in our people. We take ...
Administrative Professional
Saginaw, MI · On-site
$16.25 - $21.25/hr
At McDonald Auto Group, we're committed to empowering growth and innovation. We work with a team of talented, motivated individuals who share our passion for efficiency and excellence. As a forward ...
Administrative Professional
Saginaw, MI · On-site
$16.25 - $21.25/hr
At McDonald Auto Group, we're committed to empowering growth and innovation. We work with a team of talented, motivated individuals who share our passion for efficiency and excellence. As a forward ...
Administrative Professional
Saginaw, MI · On-site
$16.25 - $21.25/hr
At McDonald Auto Group, we're committed to empowering growth and innovation. We work with a team of talented, motivated individuals who share our passion for efficiency and excellence. As a forward ...
Administrative Professional
Saginaw, MI · On-site
$16.25 - $21.25/hr
At McDonald Auto Group, we're committed to empowering growth and innovation. We work with a team of talented, motivated individuals who share our passion for efficiency and excellence. As a forward ...
Administrative Professional
Saginaw, MI · On-site
$17 - $22.50/hr
At McDonald Auto Group, we're committed to empowering growth and innovation. We work with a team of talented, motivated individuals who share our passion for efficiency and excellence. As a forward ...
Quick apply
Administrative Professional
Saginaw, MI · On-site
$17 - $22.50/hr
At McDonald Auto Group, we're committed to empowering growth and innovation. We work with a team of talented, motivated individuals who share our passion for efficiency and excellence. As a forward ...
IT Support Technician
Saginaw, MI · On-site
$19 - $26.25/hr
At McDonald Auto Group, we're committed to empowering growth and innovation. We work with a team of talented, motivated individuals who share our passion for efficiency and excellence. As a forward ...
IT Support Technician
Saginaw, MI · On-site
$19 - $26.25/hr
At McDonald Auto Group, we're committed to empowering growth and innovation. We work with a team of talented, motivated individuals who share our passion for efficiency and excellence. As a forward ...
General Manager - McDonald's ® company-owned and independent Owner-Operator restaurants are staffed by great people, and right now we're looking for more of them. People interested in satisfying ...
General Manager - McDonald's ® company-owned and independent Owner-Operator restaurants are staffed by great people, and right now we're looking for more of them. People interested in satisfying ...
IT Support Technician
$20 - $27.50/hr
At McDonald Auto Group, we're committed to empowering growth and innovation. We work with a team of talented, motivated individuals who share our passion for efficiency and excellence. As a forward ...
Quick apply
IT Support Technician
$20 - $27.50/hr
At McDonald Auto Group, we're committed to empowering growth and innovation. We work with a team of talented, motivated individuals who share our passion for efficiency and excellence. As a forward ...
IT Support Technician
Saginaw, MI · On-site
$19 - $26.25/hr
At McDonald Auto Group, we're committed to empowering growth and innovation. We work with a team of talented, motivated individuals who share our passion for efficiency and excellence. As a forward ...
IT Support Technician
Saginaw, MI · On-site
$19 - $26.25/hr
At McDonald Auto Group, we're committed to empowering growth and innovation. We work with a team of talented, motivated individuals who share our passion for efficiency and excellence. As a forward ...
Y. McDonald Industries, Chicago Fittings Corp. operates as a family atmosphere, and we thrive in a team-oriented environment. We are a growing company and would love for you to grow with us.
Y. McDonald Industries, Chicago Fittings Corp. operates as a family atmosphere, and we thrive in a team-oriented environment. We are a growing company and would love for you to grow with us.
Dockhand
Green Bay, WI · On-site
$15/hr
South Bay Marina located in Green Bay, WI is an owned and operated division of McDonald Companies. We provide world-class customer service to our customers through our grounds and community. Our ...
Dockhand
Green Bay, WI · On-site
$15/hr
South Bay Marina located in Green Bay, WI is an owned and operated division of McDonald Companies. We provide world-class customer service to our customers through our grounds and community. Our ...
Night Shift Scale House Associate
Perry, AR · On-site
$16/hr
About WSW Logistics WSW Logistics is owned and operated by McDonald Companies. We are a family-owned company that provides commercial real estate development, property management, and supply chain ...
Night Shift Scale House Associate
Perry, AR · On-site
$16/hr
About WSW Logistics WSW Logistics is owned and operated by McDonald Companies. We are a family-owned company that provides commercial real estate development, property management, and supply chain ...
We are a family owned franchise and we are looking for great people to move up fast in our company. We believe in taking care of our people who in turn take care of our customers. We have many ...
We are a family owned franchise and we are looking for great people to move up fast in our company. We believe in taking care of our people who in turn take care of our customers. We have many ...
We are a family owned franchise and we are looking for great people to move up fast in our company. We believe in taking care of our people who in turn take care of our customers. We have many ...
We are a family owned franchise and we are looking for great people to move up fast in our company. We believe in taking care of our people who in turn take care of our customers. We have many ...
We are a family owned franchise and we are looking for great people to move up fast in our company. We believe in taking care of our people who in turn take care of our customers. We have many ...
We are a family owned franchise and we are looking for great people to move up fast in our company. We believe in taking care of our people who in turn take care of our customers. We have many ...
We are a family owned franchise and we are looking for great people to move up fast in our company. We believe in taking care of our people who in turn take care of our customers. We have many ...
We are a family owned franchise and we are looking for great people to move up fast in our company. We believe in taking care of our people who in turn take care of our customers. We have many ...
We are a family owned franchise and we are looking for great people to move up fast in our company. We believe in taking care of our people who in turn take care of our customers. We have many ...
We are a family owned franchise and we are looking for great people to move up fast in our company. We believe in taking care of our people who in turn take care of our customers. We have many ...
We are a family owned franchise and we are looking for great people to move up fast in our company. We believe in taking care of our people who in turn take care of our customers. We have many ...
We are a family owned franchise and we are looking for great people to move up fast in our company. We believe in taking care of our people who in turn take care of our customers. We have many ...
$15 - $20.50/hr
Other
Medical, Dental, Vision, Life, Retirement, PTO
Posted 9 days ago
Job description
A.Y. McDonald Mfg. Co. is a leading manufacturer of water works brass, plumbing valves, and water systems, and natural gas valves and meter bars. The company was founded in 1856 and is committed to taking care of the customer – our boss, through our growing investments of education, automation, and innovation. A career at A.Y. McDonald Mfg. Co. comes with a family friendly culture, on-the-job training, advancement opportunities, and the chance to make a difference every single day.
Summary:
Assist customers and field sales representatives with placing orders, providing technical information, pricing of products, and delivery information via phone and email. It is essential the following duties and responsibilities have a People First approach as “This Company Runs on People”.
Primary Responsibilities:
- Answer phone calls within Group 1 and process inquiry e-mails from customers and field sales representatives.
- May process return goods which includes unwanted materials for customer and making final dispositions on credits. Which would include research all returns; pull invoices, purchase orders and pertinent information for the request.
- Process orders received via e-mail, and EDI.
- Assist the customer with the portal and troubleshooting on AY McDonald customer website.
- Supply information to customers and field sales representatives via phone and e-mail on availability, pricing, policies regarding freight allowances, and quantity discounts.
- Provide technical information via phone to customers to assist in their selection of the current product for their application.
- Assist in gathering information via phone for special pricing, which includes crossing over the competitor's part number to the A.Y. part number.
- Record activities in CRM, such as logging certain types of phone calls, and update and review other information in CRM as needed.
- Coordinate with subsidiaries to strengthen operations and elevate customer experience.
- Prioritizes a people-first approach while maintaining efficiency and accuracy.
- Collaborate effectively with cross-functional teams to ensure smooth operations.
- Balances technical expertise with a service-oriented attitude.
- Builds and maintains positive relationships with internal and external customers.
- Performs other duties as assigned.
Required Qualifications:
Associate's degree (A.A.) or equivalent from two-year College or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.
Benefits:
Benefits include major medical (BCBS), Delta dental and vision, company sponsored basic life insurance and short-term disability. Voluntary life insurance, accidental death and dismemberment, and long-term disability available. Competitive 401(k) with company matching, generous PTO, 10 paid holidays, and company giveaways, family picnics, and more!
This position will work on-site at our Dubuque, Iowa facility.
A pre-employment Background Check and 9 panel (no THC) Drug screen required.
A.Y. McDonald Mfg. Co. is an equal opportunity employer.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.