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Typing Live Chat Position Jobs in Raleigh, NC (NOW HIRING)

XACT

Customer Service Specialist - NC

Raleigh, NC · On-site +1

$14.99 - $15/hr

... live chat with product selection, order questions, and everything in between ● Use active ... in a stationary position for prolonged periods while working at a computer ● Ability to ...

Lennar

Internet Sales Coordinator

Raleigh, NC

$18.25 - $25/hr

Provide prompt and effective communication via email, live chat, phone and 1-800 numbers ... This description outlines the basic responsibilities and requirements for the position noted. This ...

Lennar

Internet Sales Coordinator

Morrisville, NC · On-site

$17.50 - $24/hr

Provide prompt and effective communication via email, live chat, phone and 1-800 numbers ... This description outlines the basic responsibilities and requirements for the position noted. This ...

Lennar

Internet Sales Coordinator

Morrisville, NC · On-site

$17.50 - $24/hr

Provide prompt and effective communication via email, live chat, phone and 1-800 numbers ... This description outlines the basic responsibilities and requirements for the position noted. This ...

Lennar

Internet Sales Coordinator

Morrisville, NC · On-site

$17.50 - $24/hr

Provide prompt and effective communication via email, live chat, phone and 1-800 numbers ... This description outlines the basic responsibilities and requirements for the position noted. This ...

Lennar

Internet Sales Coordinator

Morrisville, NC · On-site

$17.50 - $24/hr

Provide prompt and effective communication via email, live chat, phone and 1-800 numbers ... This description outlines the basic responsibilities and requirements for the position noted. This ...

Lennar Corporation

Internet Sales Coordinator

Morrisville, NC · On-site

$17.50 - $24/hr

Provide prompt and effective communication via email, live chat, phone and 1-800 numbers. Maintain ... position noted. This is not a comprehensive listing of all job duties of the Associates. Duties ...

eth

Interior Design Consultant

Raleigh, NC

Utilize all technology, such as 3-D Room Planner, CRM, Live Chat, etc. to build volume of projects ... their position. * Intermediate skill competency using digital floor planning technology. 3D ...

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Typing Live Chat Position information

See Raleigh, NC salary details

$8

$19

$39

How much do typing live chat position jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for typing live chat position in Raleigh, NC is $19.23, according to ZipRecruiter salary data. Most workers in this role earn between $12.55 and $21.14 per hour, depending on experience, location, and employer.

What is a typing live chat position?

A Typing Live Chat Position involves responding to customer inquiries through online chat in real time. This role requires strong typing skills, good grammar, and the ability to multitask while assisting multiple customers. Agents provide support, answer questions, and help resolve issues without verbal communication. It's commonly used in customer service, technical support, and sales assistance.

What does a typical day look like for someone in a typing live chat position?

A typical day in a Typing Live Chat Position involves responding to customer inquiries in real-time through a chat interface, addressing questions, troubleshooting issues, and providing information about products or services. You may handle multiple chats at once and use knowledge bases or company resources to find answers quickly and accurately. Collaboration with other team members and departments, such as technical support or sales, is common to resolve more complex issues. Consistent performance is usually tracked through metrics like response time, customer satisfaction, and chat accuracy. This role is fast-paced and requires multitasking skills to manage conversations efficiently and maintain a positive customer experience.

What are the key skills and qualifications needed to thrive in a typing live chat position, and why are they important?

To thrive in a Typing Live Chat Position, you need fast and accurate typing skills, strong reading comprehension, and familiarity with customer service practices. Experience with live chat platforms, CRM systems, and ticketing tools is often required, though formal certifications are generally not needed. Excellent written communication, patience, and problem-solving abilities help individuals excel in handling diverse customer interactions. These skills are vital to efficiently resolve issues, maintain customer satisfaction, and represent the company professionally in a digital environment.

How do you become a typing live chat position?

To become a typing live chat agent, candidates typically need strong typing skills, good communication abilities, and familiarity with chat or customer service software. Many employers require a high school diploma or equivalent and may conduct skills tests or background checks during the application process.

What are popular job titles related to Typing Live Chat Position jobs in Raleigh, NC?

For Typing Live Chat Position jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Typing Live Chat Position jobs in Raleigh, NC look for?

The top searched job categories for Typing Live Chat Position jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Typing Live Chat Position jobs?

Cities near Raleigh, NC with the most Typing Live Chat Position job openings:

Typing Live Chat Position jobs near you
Infographic showing various Typing Live Chat Position job openings in Raleigh, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $39,998 per year, or $19.2 per hour.

Customer Support Specialist

Durham, NC

Strawbridge Studios
Photography Services • 501 - 1,000 employees

4.5

Company rating: 4.5 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

10th of 12 rated photography companies

Paid breaks

Uninterrupted breaks

Learn more about Strawbridge Studiosexternal

$45K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 20 days ago

Job description

Customer Support Specialist

Location: Strawbridge Studios Inc
Compensation: $45,000 Annual Salary (paid biweekly)
Additional Perks: 401K and Profit Sharing + Optional Health, Dental, and Vision Plans
Time Off: 4 Weeks PTO

Who we are: 

Strawbridge Studios is a family-operated school photography company with a rich history within the portrait industry. Started in 1923, Strawbridge Studios has grown from a local portrait studio to an interstate photography operation, currently servicing 28 states and Washington, D.C. That is right! With over 100 years in the business, we are still growing as a company! The Strawbridge’s believe it has always been the people who have made this company successful.  Which is why we need you!   

We are seeking a dedicated Customer Support team, comprised of people who are passionate about serving our customers. Someone who is highly professional and enthusiastic about providing quality service to each of our customers. We stand strong on our Three Rules: Do your best, Do what is right, Treat others the way you want to be treated. If this is you, we would love to have you be a part of our Strawbridge family.  

What we do: 

At Strawbridge Studios, we photograph sports and school pictures all over the country. Each photograph of sports and school pictures is produced and shipped back to schools and homes every day from within our Durham, NC, facility.  To learn more about who we are, please visit https://www.strawbridge.net/about-us/

Our Vision:

Through our vision, we understand the importance of capturing the students’ memories, frozen in time. For this reason, we are committed and passionate about providing the highest quality of service to each customer. We are dedicated to effectively listening to our customers, resolving issues promptly, and providing customer satisfaction. We will professionally conduct ourselves by having integrity, accountability, and being passionate about the work we do each day. We are committed to always striving towards excellence.

 Customer Support Specialist Key Role and Responsibilities:

  • Answer inbound calls with some outbound calls.
  • Assist customers using multiple communication channels (phones, emails, and live chat) through the Zendesk system.
  • Research and resolve customer issues.
  • De-escalate customer complaints while maintaining a professional manner.

Customer Support Specialist Qualifications and Requirements: 

  • Must be able to work a scheduled shift: Monday through Friday 8AM – 5PM.
  • Must maintain a good attendance record. 
  • High school diploma or equivalent.
  • Self-starter with the ability to work within a fast-paced team environment.
  • Proficient typing and computer skills.
  • Knowledge of Microsoft Office or Google Suite.
  • Excellent verbal and written communication skills.
  • Detail-oriented with the ability to effectively organize and prioritize multiple tasks.
  • Accomplish established metric goals through phone, email, and live chat systems.
  • Must conduct themselves professionally and respectfully. 

Preferred but not required:

  • Some knowledge of the portrait industry.
  • Previous experience working within a Call Center environment.
  • Knowledge of Zendesk and Live Chat software.
  • Bilingual: Spanish/English speaking. 

Compensation: 

  • $45,000 Salary, which will be paid out biweekly 
  • 4 Weeks Paid Time OFF -(2 of these weeks will be for building closures during the Christmas Holiday and the July 4th Holiday, as our facilities shut down for IT Maintenance.) 
  • Optional Health, Dental, and Vision plans are available 
  • 401K eligibility after one year of employment.

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