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Full Time Chat Support Jobs in Raleigh, NC (NOW HIRING)

Excel Fitness

MSC Specialist

Durham, NC · On-site

$17 - $22.75/hr

Handle inbound inquiries (both chat and calls) from internal Team Players regarding Excel Fitness ... normal Member Support Center hours of operation and determined by business need. Full-Time ...

ForgeFit

Remote Customer Service Specialist

Raleigh, NC · On-site +1

$16.50 - $21.75/hr

S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

Destinationpet

Groomer

Cary, NC

Can you turn a scruffy pup into a showstopper and chat kindly with the owner of a matted doodle who ... Continuing education support for seminars, expos, and advanced techniques * Full-time benefits ...

Destination Pet

Groomer

Cary, NC · On-site

Can you turn a scruffy pup into a showstopper and chat kindly with the owner of a matted doodle who ... Continuing education support for seminars, expos, and advanced techniques * Full-time benefits ...

Regional Finance

Loan Sales Specialist

Garner, NC · On-site

$41K/yr

All full-time team members have access to our medical, dental, vision and 401(k) benefits ! * Pays ... Engage customers across multiple channels-phone, email, chat, and internal systems-to maximize ...

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Full Time Chat Support information

See Raleigh, NC salary details

$14

$25

$43

How much do full time chat support jobs pay per hour?

As of May 29, 2026, the average hourly pay for full time chat support in Raleigh, NC is $25.32, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $27.60 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Full Time Chat Support specialist, and why are they important?

To excel as a Full Time Chat Support specialist, you need strong written communication, problem-solving abilities, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and ticketing tools is typically required. Patience, active listening, and adaptability are crucial soft skills that help build rapport and resolve customer issues efficiently. These skills and qualities are vital for delivering timely, accurate, and positive customer experiences in a fast-paced digital environment.

What are some common challenges faced in a Full Time Chat Support role, and how can they be managed?

A common challenge in Full Time Chat Support is handling multiple conversations simultaneously while maintaining accuracy and a positive customer experience. Managing high volumes during peak times can be stressful, but using canned responses and staying organized can help. Building familiarity with common issues and internal resources improves efficiency, and regular collaboration with team members ensures consistency in responses. Proactively seeking feedback and participating in training sessions also helps in overcoming challenges and improving performance.

What are full time chat support jobs?

Full time chat support jobs involve assisting customers or clients through online chat platforms, typically for a company’s website or app. Employees in this role answer questions, resolve issues, and provide information about products or services in real-time via text-based communication. Unlike phone support, chat support allows for multitasking and often requires fast typing and strong written communication skills. These positions may be remote or in-office and usually require working a standard number of hours per week, such as 35–40 hours. Full time chat support roles are popular in industries like e-commerce, technology, and customer service.

What is the difference between Full Time Chat Support vs Part Time Chat Support?

AspectFull Time Chat SupportPart Time Chat Support
Work HoursTypically 35-40 hours per weekFewer hours, often less than 20 hours per week
CredentialsBasic customer service skills, sometimes specific certificationsSame as full-time, often less strict
Work EnvironmentRemote or office-based, fast-paced customer service settingRemote or flexible, similar environment
Employer UsageCommon in customer service departments of various industriesUsed by companies needing flexible support staffing

Full Time Chat Support involves working standard hours with consistent schedules, often providing comprehensive customer assistance. Part Time Chat Support offers flexible hours with fewer weekly hours, suitable for students or those seeking supplemental income. Both roles require similar skills but differ mainly in hours and commitment level.

What are the most commonly searched types of Chat Support jobs in Raleigh, NC? The most popular types of Chat Support jobs in Raleigh, NC are:
What are popular job titles related to Full Time Chat Support jobs in Raleigh, NC? For Full Time Chat Support jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Full Time Chat Support jobs in Raleigh, NC look for? The top searched job categories for Full Time Chat Support jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Full Time Chat Support jobs? Cities near Raleigh, NC with the most Full Time Chat Support job openings:
Full Time Chat Support jobs near you
Admin Support Specialist

Admin Support Specialist

CRC (CriminalRecordCheck.com)

Raleigh, NC • Remote

$15/hr

Full-time

Posted 24 days ago

Job description

Admin Support Specialist (Operations)
Full-Time | Non-Exempt
Are you highly organized, detail-oriented, and comfortable working independently in a fast-paced remote environment? Do you take pride in accuracy and meeting measurable performance goals? If so, we encourage you to apply.
We are seeking an Admin Support Specialist (Operations) to support our Employment Screening team. This role is responsible for the timely and accurate build-out of client orders while ensuring compliance with client-specific processes and strict confidentiality standards.
Key Responsibilities
  • Accurately build and process incoming client orders
  • Review vendor-collected data and identify discrepancies
  • Maintain proper queue assignment and work queue accuracy
  • Upload and manage documentation (drug screens, vaccination records, MVR reviews, etc.)
  • Submit third-party vendor orders and perform demographic updates
  • Meet production goals of 12–15 orders per hour within 90 days
  • Maintain detailed, confidential, and accurate records

Qualifications
  • High School Diploma or GED required
  • Proven success working remotely with strong time management skills
  • Exceptional attention to detail and ability to meet strict deadlines
  • Strong written and verbal communication skills
  • Proficiency in Microsoft Word, Excel, and Outlook
  • Comfortable using Zoom, Microsoft Teams, email, chat, and phone
  • Ability to work independently and collaboratively
  • North Carolina resident with a private home office and secure high-speed internet
Preferred: Experience in background investigations or employment screening.
Work Environment
  • This is a fully remote position. Employees must maintain a secure, private workspace and reliable high-speed internet connection.
  • If you are looking for a structured, performance-driven role where precision and accountability matter, we encourage you to apply.

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