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Remote Valve Customer Support Jobs in Raleigh, NC

HirexHire

Customer Support Manager

Raleigh, NC · Remote

ABOUT US HirexHire (pronounced hire by hire) is a Chicago-based recruiting and talent consultancy that integrates with companies short-term to provide long-term talent solutions. We take a seat in

Lighting Unlimited

MOV - EMO Project Manager

Apex, NC · On-site +1

Job Posting: Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes, and better businesses. We exist to make our

HP Products

MOV - EMO Project Manager

Apex, NC · On-site +1

Job Posting: Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes, and better businesses. We exist to make our

SUPPLY.com

MOV - EMO Project Manager

Apex, NC · On-site +1

Job Posting: Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes, and better businesses. We exist to make our

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All JobsValve Customer Support JobsRemote Valve Customer Support JobsRemote Valve Customer Support Jobs in Raleigh, NC

Remote Valve Customer Support information

See Raleigh, NC salary details

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How much do remote valve customer support jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for remote valve customer support in Raleigh, NC is $20.36, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.64 per hour, depending on experience, location, and employer.

Does Valve have any remote jobs?

Valve Corporation offers some remote job opportunities, particularly in roles related to software development, customer support, and project management. These positions often require strong communication skills, technical expertise, and the ability to work independently in a virtual environment.

Is remote CSR a stressful job?

Remote Valve Customer Support roles can involve handling technical inquiries and resolving customer issues, which may be stressful during high call volumes or complex problems. However, many companies provide training and support to help manage workload and reduce stress levels, and flexible schedules can also contribute to job satisfaction.

What is the difference between Remote Valve Customer Support vs Remote Pump Technician?

AspectRemote Valve Customer SupportRemote Pump Technician
Required CredentialsTechnical certifications, industry-specific knowledgeTechnical certifications, industry-specific knowledge
Work EnvironmentCustomer service, technical support via phone/emailTechnical troubleshooting, remote diagnostics
Employer & Industry UsageManufacturers, industrial equipment providersIndustrial equipment, oil & gas, manufacturing
Common Search & ComparisonCustomer support roles, technical support jobsTechnical repair, maintenance roles

Remote Valve Customer Support and Remote Pump Technician roles both require technical knowledge and certifications. However, Valve Support focuses on assisting customers with valve-related issues via support channels, while Pump Technicians perform diagnostics and repairs remotely. Both roles are vital in industrial sectors, but they differ in daily tasks and focus areas.

How much does Valve customer support make?

Valve customer support representatives typically earn between $35,000 and $55,000 annually, depending on experience and location. Salaries may increase with additional skills such as technical troubleshooting or familiarity with support tools. Remote roles often offer competitive pay aligned with industry standards.

Is it difficult to get a job at Valve?

Getting a remote Valve Customer Support position can be competitive due to the company's reputation and high standards. Candidates typically need relevant experience, strong communication skills, and familiarity with gaming or software support tools. The hiring process often involves multiple interview stages and technical assessments.
What are the most commonly searched types of Valve Customer Support jobs in Raleigh, NC? The most popular types of Valve Customer Support jobs in Raleigh, NC are:
What are popular job titles related to Remote Valve Customer Support jobs in Raleigh, NC? For Remote Valve Customer Support jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Valve Customer Support jobs in Raleigh, NC look for? The top searched job categories for Remote Valve Customer Support jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Valve Customer Support jobs? Cities near Raleigh, NC with the most Remote Valve Customer Support job openings:
Remote Valve Customer Support jobs near you
Infographic showing various Remote Valve Customer Support job openings in Raleigh, NC as of July 2026, with employment types broken down into 74% Full Time, 22% Part Time, 1% Temporary, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $42,340 per year, or $20.4 per hour.
Customer Support Manager

Customer Support Manager

Stitch Golf Holdings Inc

Apex, NC • On-site, Remote

Other

Posted 15 days ago

Job description

Description

The Customer Support Manager will own every aspect of the customer experience leading up to a purchase and after a purchase is made. This individual will be a leader in our customer support department, ensuring every interaction reflects the premium quality of the STITCH brand.


This role is responsible for overseeing customer service operations, developing support processes, managing support platforms, analyzing customer feedback, and partnering cross-functionally with Marketing, E-Commerce, Sales, Product, and Operations to continually improve the customer journey.


We're looking for someone who enjoys solving problems, thrives in a fast-paced environment, and understands that outstanding customer service is one of the strongest drivers of brand loyalty.


What You'll Do:

Customer Experience
  • Lead all customer support operations across email, phone, and other customer communication channels.
  • Deliver a luxury-level customer experience that aligns with the STITCH brand.
  • Resolve escalated customer concerns with professionalism and empathy.
  • Establish service standards and response time goals.
  • Ensure every customer interaction reinforces brand loyalty.
Customer Insights
  • Analyze trends in customer feedback and identify opportunities to improve products, website experience, shipping, and policies.
  • Present weekly customer experience reports to leadership.
Cross-Functional Collaboration

Report directly to marketing but partner closely with:

  • Marketing to communicate promotions and product launches accurately.
  • E-Commerce to improve website usability and customer journey.
  • Operations to resolve shipping and fulfillment issues.
  • Product Development to communicate recurring product feedback.
  • Sales to ensure consistent communication across all customer touchpoints.
Returns & Warranty Management
  • Oversee returns, exchanges, warranty claims, and replacement processes.
  • Ensure policies balance exceptional customer care with business objectives.
  • Identify trends in product issues and communicate findings internally.

Requirements

  • Previous customer support and customer success experience preferred.
  • Strong written and verbal communication skills.
  • Highly organized with exceptional attention to detail.
  • Experience working in Shopify or another e-commerce platform preferred.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Passion for delivering exceptional customer experiences.
  • This role has the option to be hybrid or fully remote with the ability to come in office for visits as needed.

Apply