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Full Time Chat Support Jobs in Raleigh, NC (NOW HIRING)

The Davis Life Agency

Insurance Agent

Raleigh, NC · On-site +1

$30K - $160K/yr

Are you... ✔ Needing to support your family or generate income for the things you want to do in ... Full-Time works 35-45 hours per week and can earn $6,000 - $20,000+ per month. So Why Is This Good ...

Oshi Health

GI- Advanced Practice Provider

Raleigh, NC · Remote

$84K - $116K/yr

... Full-Time Role Overview As a GI Expert Nurse Practitioner at Oshi Health, you'll deliver high ... Cross-licensure support and reimbursement opportunities * Life Concierge: Dedicated personal ...

Definiti

Channel Manager

Cary, NC · On-site +1

$140K - $141K/yr

Job Type Full-time Description Why join our team at Definiti? If you enjoy tackling challenges and ... Definiti supports your professional growth through comprehensive training and industry credentials ...

Definiti

Internal Sales Wholesaler

Cary, NC · On-site +1

Job Type Full-time Description Why join our team at Definiti? If you enjoy tackling challenges and ... Definiti supports your professional growth through comprehensive training and industry credentials ...

Definiti

Regional Sales Director - Colorado

Cary, NC · On-site +1

Job Type Full-time Description Why join our team at Definiti? If you enjoy tackling challenges and ... Definiti supports your professional growth through comprehensive training and industry credentials ...

3M

Production Operator

Moncure, NC · On-site

$23.92/hr

Support on-time delivery and customer satisfaction by following established operating procedures ... Chat with Max For assistance with searching through our current job openings or for more ...

3M

Production Operator

Moncure, NC · On-site

$23.92/hr

Support on-time delivery and customer satisfaction by following established operating procedures ... Chat with Max For assistance with searching through our current job openings or for more ...

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Showing results 21-40

All JobsChat Support JobsFull Time Chat Support JobsFull Time Chat Support Jobs in Raleigh, NC

Full Time Chat Support information

See Raleigh, NC salary details

$14

$25

$43

How much do full time chat support jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for full time chat support in Raleigh, NC is $25.32, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $27.60 per hour, depending on experience, location, and employer.

What is full time chat support?

Full time chat support jobs involve assisting customers or clients through online chat platforms, typically for a company’s website or app. Employees in this role answer questions, resolve issues, and provide information about products or services in real-time via text-based communication. Unlike phone support, chat support allows for multitasking and often requires fast typing and strong written communication skills. These positions may be remote or in-office and usually require working a standard number of hours per week, such as 35–40 hours. Full time chat support roles are popular in industries like e-commerce, technology, and customer service.

What are the key skills and qualifications needed to thrive as a full time chat support specialist?

To excel as a Full Time Chat Support specialist, you need strong written communication, problem-solving abilities, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and ticketing tools is typically required. Patience, active listening, and adaptability are crucial soft skills that help build rapport and resolve customer issues efficiently. These skills and qualities are vital for delivering timely, accurate, and positive customer experiences in a fast-paced digital environment.

What are some common challenges faced in a full time chat support role, and how can they be managed?

A common challenge in Full Time Chat Support is handling multiple conversations simultaneously while maintaining accuracy and a positive customer experience. Managing high volumes during peak times can be stressful, but using canned responses and staying organized can help. Building familiarity with common issues and internal resources improves efficiency, and regular collaboration with team members ensures consistency in responses. Proactively seeking feedback and participating in training sessions also helps in overcoming challenges and improving performance.

What is the difference between Full Time Chat Support vs Part Time Chat Support?

AspectFull Time Chat SupportPart Time Chat Support
Work HoursTypically 35-40 hours per weekFewer hours, often less than 20 hours per week
CredentialsBasic customer service skills, sometimes specific certificationsSame as full-time, often less strict
Work EnvironmentRemote or office-based, fast-paced customer service settingRemote or flexible, similar environment
Employer UsageCommon in customer service departments of various industriesUsed by companies needing flexible support staffing

Full Time Chat Support involves working standard hours with consistent schedules, often providing comprehensive customer assistance. Part Time Chat Support offers flexible hours with fewer weekly hours, suitable for students or those seeking supplemental income. Both roles require similar skills but differ mainly in hours and commitment level.

What are the most commonly searched types of Chat Support jobs in Raleigh, NC?

The most popular types of Chat Support jobs in Raleigh, NC are:

What job categories do people searching Full Time Chat Support jobs in Raleigh, NC look for?

The top searched job categories for Full Time Chat Support jobs in Raleigh, NC are:

Infographic showing various Full Time Chat Support job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $52,667 per year, or $25.3 per hour.

Secondary Social Studies Teacher - NC Connections

Durham, NC • On-site, Remote

Connections Academy
E-Learning • 501 - 1,000 employees
Learn more about Connections Academyexternal

$47K - $63K/yr

Full-time

Re-posted 10 days ago

Job description

School Summary
North Carolina Connections Academy is a public remote charter academy serving students across the state. The school delivers a personalized learning experience through the Connections Academy model, emphasizing strong family partnerships, academic rigor, and equitable access to student support services. The virtual environment allows students to learn flexibly while receiving the guidance and support needed to succeed academically and personally.
Position Summary
Working from their home or from our Durham office, North Carolina licensed and certified teachers will support and motivate students through high-quality virtual instruction using Pearson Online Classroom. Through the use of the telephone, internet, and various curriculum and communication tools they will consult frequently with learning coaches and students to ensure that each child successfully completes their instructional program.
The Secondary Social Studies Teacher will be responsible for the successful completion of the following tasks:
  • Contribute to a culture of achievement by supporting the instructional program with asynchronous and synchronous instruction in whole group, small group and 1-1 settings;
  • Complete all grading, lesson preparation, student and learning coach communications within specified and required timeframes;
  • Review curriculum and assigned courses developing and maintaining a detailed knowledge of content as well as devising alternate approaches to present lessons to increase student understanding;
  • Support students and learning coaches with daily assignments and provide additional strategies and approaches to drive student course completion and success;
  • Adhere to and support Individualized Education Plans (IEP) and Section 504 Plans for students in assigned courses;
  • Engage in professional development and professional learning communities;
  • Develop methods & activities for fostering & maintaining a virtual "school community";
  • Work collaboratively with school staff daily through online meeting and communication tools and school LMS (i.e. Pearson Online Classroom, Google Chat, Gmail, Google Meet, Zoom, etc.);
  • Communicate regularly with learning coaches and students through use of computer and telephone (i.e. Google Voice, POC Webmail, LiveLesson, Zoom, etc.);
  • Serve as a Homeroom teacher for a group of students, acting as their primary point of contact and support for all school related issues;
  • Keep student records and data up-to-date, including Data Views, cumulative files, online student and family information, attendance accounting, and logging all student and learning coach contacts;
  • Serve as a proctor and support state testing assignments as directed;
  • Attend field trips and other community activities implemented for students and families;
  • Other duties as assigned.

Requirements:
  • Valid North Carolina Teaching License with certification in Social Studies (appropriate to grade level responsibilities).
  • North Carolina residency preferred.
  • A valid driver's license or state-issued identification card.
  • Availability to work full-time teacher shift from 8am - 4pm, Monday through Friday.
  • Strong interpersonal skills which include the ability to work effectively with students, parents, staff, and community members from diverse backgrounds.
  • Strong technology skills (especially in Google Suite).
  • Virtual experience preferred.
  • Demonstrated ability to create a positive, equitable, and student-centered environment.
  • Customer focused approach.
  • High degree of flexibility.
  • Demonstrated ability to work well in a fast paced environment.
  • Willingness and ability to travel for school-based meetings, training, graduation, field trips, and state testing events (may require overnight travel).
  • Ability to work some occasional evening hours, as needed to support some families.
  • Please note, if given a job offer, 2-step authentication is required to login to all systems.

North Carolina Connections Academy is committed to providing an inclusive and supportive educational experience that reflects a diverse student body and fosters innovation through technology.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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