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Full Time Chat Support Jobs in Raleigh, NC (NOW HIRING)

Definiti

Internal Sales Wholesaler

Cary, NC · On-site +1

Job Type Full-time Description Why join our team at Definiti? If you enjoy tackling challenges and ... Definiti supports your professional growth through comprehensive training and industry credentials ...

Definiti

Channel Manager

Cary, NC · On-site +1

$140K - $141K/yr

Job Type Full-time Description Why join our team at Definiti? If you enjoy tackling challenges and ... Definiti supports your professional growth through comprehensive training and industry credentials ...

Definiti

Regional Sales Director - Eastern US

Cary, NC · On-site +1

Job Type Full-time Description Why join our team at Definiti? If you enjoy tackling challenges and ... Definiti supports your professional growth through comprehensive training and industry credentials ...

3M

Production Operator

Moncure, NC

$23.92/hr

Support on-time delivery and customer satisfaction by following established operating procedures ... Chat with Max For assistance with searching through our current job openings or for more ...

Definiti

Regional Sales Director - Western US

Cary, NC · On-site +1

Job Type Full-time Description Why join our team at Definiti? If you enjoy tackling challenges and ... Definiti supports your professional growth through comprehensive training and industry credentials ...

3M

Production Operator

Moncure, NC · On-site

$23.92/hr

Support on-time delivery and customer satisfaction by following established operating procedures ... Chat with Max For assistance with searching through our current job openings or for more ...

3M

Production Supervisor - 3rd Shift

Moncure, NC · On-site

$95K - $116K/yr

Supporting Your Well-being 3M offers many programs to help you live your best life - both ... Chat with Max For assistance with searching through our current job openings or for more ...

3M

Production Supervisor - 3rd Shift

Moncure, NC

$95K - $116K/yr

Supporting Your Well-being 3M offers many programs to help you live your best life - both ... Chat with Max For assistance with searching through our current job openings or for more ...

XACT

Customer Service Specialist - NC

Raleigh, NC · On-site +1

$14.99 - $15/hr

... support from your secure home office. We aim to delight every customer every day. As a Customer ... live chat with product selection, order questions, and everything in between ● Use active ...

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All JobsChat Support JobsFull Time Chat Support JobsFull Time Chat Support Jobs in Raleigh, NC

Full Time Chat Support information

See Raleigh, NC salary details

$14

$25

$43

How much do full time chat support jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for full time chat support in Raleigh, NC is $25.32, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $27.60 per hour, depending on experience, location, and employer.

What is full time chat support?

Full time chat support jobs involve assisting customers or clients through online chat platforms, typically for a company’s website or app. Employees in this role answer questions, resolve issues, and provide information about products or services in real-time via text-based communication. Unlike phone support, chat support allows for multitasking and often requires fast typing and strong written communication skills. These positions may be remote or in-office and usually require working a standard number of hours per week, such as 35–40 hours. Full time chat support roles are popular in industries like e-commerce, technology, and customer service.

What are the key skills and qualifications needed to thrive as a full time chat support specialist?

To excel as a Full Time Chat Support specialist, you need strong written communication, problem-solving abilities, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and ticketing tools is typically required. Patience, active listening, and adaptability are crucial soft skills that help build rapport and resolve customer issues efficiently. These skills and qualities are vital for delivering timely, accurate, and positive customer experiences in a fast-paced digital environment.

What are some common challenges faced in a full time chat support role, and how can they be managed?

A common challenge in Full Time Chat Support is handling multiple conversations simultaneously while maintaining accuracy and a positive customer experience. Managing high volumes during peak times can be stressful, but using canned responses and staying organized can help. Building familiarity with common issues and internal resources improves efficiency, and regular collaboration with team members ensures consistency in responses. Proactively seeking feedback and participating in training sessions also helps in overcoming challenges and improving performance.

What is the difference between Full Time Chat Support vs Part Time Chat Support?

AspectFull Time Chat SupportPart Time Chat Support
Work HoursTypically 35-40 hours per weekFewer hours, often less than 20 hours per week
CredentialsBasic customer service skills, sometimes specific certificationsSame as full-time, often less strict
Work EnvironmentRemote or office-based, fast-paced customer service settingRemote or flexible, similar environment
Employer UsageCommon in customer service departments of various industriesUsed by companies needing flexible support staffing

Full Time Chat Support involves working standard hours with consistent schedules, often providing comprehensive customer assistance. Part Time Chat Support offers flexible hours with fewer weekly hours, suitable for students or those seeking supplemental income. Both roles require similar skills but differ mainly in hours and commitment level.

What are the most commonly searched types of Chat Support jobs in Raleigh, NC?

The most popular types of Chat Support jobs in Raleigh, NC are:

What are popular job titles related to Full Time Chat Support jobs in Raleigh, NC?

For Full Time Chat Support jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Full Time Chat Support jobs in Raleigh, NC look for?

The top searched job categories for Full Time Chat Support jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Full Time Chat Support jobs?

Cities near Raleigh, NC with the most Full Time Chat Support job openings:

Full Time Chat Support jobs near you
Infographic showing various Full Time Chat Support job openings in Raleigh, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 56% In-person, and 44% Remote job distribution, with an average salary of $52,667 per year, or $25.3 per hour.

Director of Creative Content

Campbell University

Buies Creek, NC • On-site

Full-time

Posted 17 days ago

Campbell University rating

8.4

Company rating: 8.4 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

101st of 620 rated colleges and universities

Job description

Position: Director of Creative Content
Department: Athletics
Status: Full Time
Position Summary:
This position is responsible for all facets of athletics video, digital and social media areas. Extensive knowledge of social media platforms and social media engagement are required.
Essential Duties and Responsibilities:
  • Develop and execute the comprehensive plan for Campbell Athletics Social Media accounts to include the social media calendars and creative content implementation
  • Guide all of Campbell Athletics individual sport social media accounts, ensuring each account lives up to the standards and branding of the athletics department
  • Serve as the creative content lead with oversight of other full-time department members, as well as graduate and student assistants, including interns.
  • Point of contact for all social media technology implementation and management including Facebook, Twitter, Instagram as well as content creation in Adobe Suite.
  • Organize, assign and execute graphic and video coverage for Campbell Athletics
  • Work in collaboration with other external facing departments, including but not limited to marketing, communications, ticketing, sponsorships, broadcasting, revenue generation, and branding, to support Campbell's digital outreach.
  • Assist the Senior Associate AD for Marketing, Communications and Branding with digital brand and asset management.
  • Recruit, organize, schedule and mentor student workers and interns for the digital media department
  • Compile and report analytics for Campbell Athletics social and digital media
  • Maintain and execute the budget for the digital media department
  • Maintain a professional appearance and demeanor at all times
  • Uphold and abide by Campbell University policies and procedures, including but not limited to Title IX, and Information Security, including but not limited to; HIPAA, FERPA and other state and federal mandates
  • Other job-related duties, responsibilities and activities may change or be assigned at any time with or without notice

Education/Experience:
  • Bachelor's Degree required
  • 4 years of experience working in an intercollegiate athletics department or professional sports environment, preferred.
  • Experience shooting video of athletic contests and using video editing programs.
  • Experience working with website editing programs.
  • Experience using social media for the marketing and promotion of athletic programs.

Knowledge, Skills, and Abilities:
  • Ability to communicate effectively to all groups through both oral and written channels
  • Strong interpersonal, organizational, and time management skills
  • Comprehensive computer skills, with the ability to learn and utilize new and emerging technology
  • Advanced skills in Microsoft Suite, Adobe products and standard methods of digital communication, including web/text/chat platforms
  • Advanced skills in utilizing/administering social media platforms
  • Demonstrate tact, a positive attitude, courtesy and discretion in dealing with trustees, faculty, staff, students, high-level university officials and the public.
  • Work independently as well as function effectively in a team and within a diverse group of people.
  • Exercise good judgment in complex, new, and/or stressful situations.
  • Manage multiple, concurrent projects, and meet strict deadlines
  • Adaptability, flexibility and a willingness to work in a changing environment
  • Ability to work regular evening or weekend hours and regular travel; including overnight stays
  • This position demands accuracy, honesty, integrity and the ability to work within the Christian mission of Campbell University.

To Apply For This Position:
Campbell University is unable to accept paper or email applications. Interested parties may submit their candidacy by clicking on the "Apply Now" button, or, if you are viewing this posting via an outside source, visit us online at http://www.campbell.edu/employment/ to apply. IMPORTANT: A cover letter, CV, or resume, and contact information for three professional references are requested as part of the application process. Applications without these attachments may be considered incomplete. If you have any questions, or if you are an individual with a disability and need assistance completing an application for employment contact the Human Resources Department at 910-893-1256 or email employment@campbell.edu. Campbell University is an Equal Opportunity Employer.
Campbell University maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. Accordingly, the University is committed to administering all educational and employment activities without discrimination as to race, color, sex, sexual orientation, gender identity or expression, age, ethnicity or national origin, religion, disability, genetic information, protected veteran and military status and any other characteristic protected by law, except where appropriate and authorized by law. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.
Employees and applicants of Campbell University will not be subjected to any form of harassment or discrimination for exercising rights protected by, or because of their participation in, an investigation or compliance review related to Title VII of the Civil Rights Act of 1964, the Age Discrimination in Employment Act, the Americans with Disabilities Act, Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974, the Veterans Employment Opportunities Act of 1998, or any other federal or state nondiscrimination law, rule, or regulation.
Campbell University also maintains affirmative action programs to implement our equal employment opportunity policy. Employees or applicants who wish to review appropriate portions of these affirmative action programs may schedule an appointment to do so by contacting Human Resources at the Buies Creek campus, during normal business hours.

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