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988 Jobs in Raleigh, NC (NOW HIRING)

North Carolina

Dentist-Harnett Correctional

Lillington, NC · On-site

$111K - $223K/yr

The facility is designed to house a maximum capacity of 988 offenders. The primary purpose of this position is to provide dental care and treatment to offenders within the prison system to ensure ...

All Jobs988 Jobs988 Jobs in Raleigh, NC

988 information

See Raleigh, NC salary details

$19.3K

$59.2K

$136.3K

How much do 988 jobs pay per year?

As of Jul 27, 2026, the average yearly pay for 988 in Raleigh, NC is $59,237.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,696.00 and $62,827.00 per year, depending on experience, location, and employer.

Do you need a degree to work for a crisis hotline?

For a crisis hotline position like a crisis counselor or responder, a formal degree is often not required, but relevant experience, training, and strong communication skills are essential. Many organizations provide training programs, and certifications in mental health or crisis intervention can be beneficial. Requirements vary by organization, so checking specific job postings is recommended.

What is the difference between 988 vs Emergency Dispatcher?

Feature988Emergency Dispatcher
CredentialsNone specific; mental health crisis training often preferredHigh school diploma; emergency communication training
Work EnvironmentCall centers, crisis centers, mental health facilitiesEmergency call centers, police, fire departments
Industry UsageNational mental health crisis hotlinePublic safety and emergency response
Common Search/ComparisonYesYes

While 988 is a national mental health crisis hotline, Emergency Dispatchers handle emergency calls for police, fire, and medical services. 988 operators focus on mental health crises, often with specialized training, whereas Emergency Dispatchers coordinate emergency responses across various services. Both roles are vital in emergency response systems but serve different functions within the public safety network.

Do 988 operators get paid?

Yes, 988 operators are paid employees who provide crisis support and mental health assistance. They typically work in call centers, often requiring training in crisis intervention and communication skills, and are compensated according to their employer’s pay scale and experience levels.

What are 988 crisis counselors?

988 crisis counselors are trained professionals who provide immediate support to individuals experiencing mental health, substance use, or suicidal crises. When someone calls, texts, or chats the 988 Suicide & Crisis Lifeline, these counselors listen with compassion, provide emotional support, and connect people to resources or emergency services as needed. Their goal is to help individuals navigate difficult moments, de-escalate crises, and ensure safety for all involved. 988 counselors work in crisis centers across the United States and receive specialized training to handle sensitive situations effectively.

What can I expect when working as a 988 crisis counselor in terms of collaboration with other mental health professionals?

As a 988 crisis counselor, you'll regularly collaborate with a multidisciplinary team, including supervisors, licensed clinicians, and community resource providers. You'll often consult with colleagues to ensure callers receive appropriate support and, when necessary, coordinate with local emergency services or mental health agencies for higher-level interventions. Team meetings and debriefings are common, fostering a supportive work environment and ensuring best practices are followed in crisis situations.

What are the key skills and qualifications needed to thrive as a 988 Crisis Counselor, and why are they important?

To thrive as a 988 Crisis Counselor, you need strong active listening skills, crisis intervention training, and a background in mental health or social work, often supported by relevant certifications. Familiarity with crisis call center software, risk assessment tools, and reporting systems is typically required. Compassion, emotional resilience, and effective communication are crucial soft skills for supporting individuals in distress. These skills and qualities are vital to ensure safe, timely, and empathetic support for people experiencing mental health crises.

What people work for 988?

Individuals working for 988 typically include mental health professionals, crisis counselors, call center staff, and administrative personnel. These roles require strong communication skills, crisis intervention training, and often certification in mental health or related fields. Staff work in call centers or crisis centers to provide support and resources to those in need.

How much does Crisis text line pay?

Crisis Text Line pays its volunteers and staff based on the role, with paid positions typically offering hourly wages that can range from minimum wage to higher depending on experience and responsibilities. Salaries for paid staff, such as crisis counselors or program coordinators, generally align with nonprofit industry standards and may include benefits. Compensation details are often provided during the application process or on the organization's careers page.
What are popular job titles related to 988 jobs in Raleigh, NC? For 988 jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching 988 jobs in Raleigh, NC look for? The top searched job categories for 988 jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for 988 jobs? Cities near Raleigh, NC with the most 988 job openings:
988 jobs near you
Infographic showing various 988 job openings in Raleigh, NC as of July 2026, with employment types broken down into 82% Full Time, 13% Part Time, and 5% Contract. Highlights an 92% Physical, 4% Hybrid, and 4% Remote job distribution, with an average salary of $59,237 per year, or $28.5 per hour.
FT Academic and Career Exploration Coach

FT Academic and Career Exploration Coach

Johnston Community College

Smithfield, NC • On-site

$49K - $74K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

Salary: $49,992.00 - $74,988.00 Annually
Location : Main Campus - Smithfield, NC
Job Type: Full Time Staff
Job Number: FTACEC-05202026
Department: Career Services
Opening Date: 07/21/2026
Closing Date: 8/4/2026 11:59 PM Eastern
Recruitment Range: $49,992.00 - $74,988.00
Description
Summary
The Academic and Career Exploration Coach provides comprehensive academic advising and career development support to help students identify, plan, and achieve their educational and career goals. This position delivers a coordinated approach to student success by integrating academic coaching with career exploration, particularly for students who are undecided. The Coach works closely with students to explore programs of study, clarify interests and strengths, and connect academic choices to career opportunities. Through individualized coaching, the position supports goal setting, development of structured academic plans, and course selection that promotes exploration while ensuring progress toward degree completion.
In addition, the Coach connects students to career development resources, to include: online job search platforms, career assessments, workshops, and career fairs. The position collaborates with faculty and campus partners to embed career development into the student experience and strengthen pathways from education to employment. This role also supports the Director of Career Services in the planning and implementation of departmental goals and initiatives that enhance student success, persistence, and career readiness.
Knowledge & Responsibilities
Essential Duties and Responsibilities include the following.
Academic Advising & Coaching
  • Provide holistic academic advising and career exploration coaching to students, with an emphasis on those who are undecided.
  • Guide students in developing individualized academic plans that align with career goals and support timely program completion.
  • Advise on course selection in accordance with program requirements and transfer pathways.
  • Monitor student progress and provide proactive outreach and interventions to support retention, persistence, and completion.
Career Development & Exploration
  • Deliver career coaching services, including career assessments, interpretation of results, and career exploration strategies.
  • Help students connect academic programs to career opportunities, including labor market information, employment trends, and transfer options.
  • Prepare students for career success through guidance on job search strategies, resume development, interviewing skills, and professional readiness.
  • Maintain knowledge of workforce trends and emerging careers
Programming & Outreach
  • Plan, coordinate, and facilitate workshops, classroom presentations, and group sessions on career exploration, and career readiness topics.
  • Support the development and implementation of career-related events, including career fairs, employer information sessions, and networking opportunities.
  • Promote career services resources and increase student engagement through outreach and communication efforts.
  • Work closely with Student Support and Instructional divisions to ensure a coordinated approach to student success.
Program Support
  • Maintain accurate and timely documentation of student interactions, academic plans, and outcomes using institutional systems.
  • Support the Director of Career Services in the planning, implementation, and continuous improvement of departmental goals and initiatives.
  • Stay current with best practices, technologies, and trends in academic advising, career development, and higher education.
  • Perform other duties as assigned.
Supervisory Responsibilities
This position supervises the assigned work-study
Minimum & Preferred Qualifications
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education
Minimum: Bachelor's degree or higher from an accredited college or university in human resource development, education, business, training and development, or related field
Experience
Minimum: Three years of experience working in higher education, human resources, career services, career and technical education, or advising
Additional Information
Language Skills
  • Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Ability to write simple correspondence.
  • Ability to speak effectively before groups of customers or employees of organization.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals

Mathematical Skills
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability
  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
  • Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills
To perform this job successfully, an individual should be proficient in Microsoft Word, Excel, PowerPoint, email, and internet usage. Familiarity with Focus2, Handshake, O*Net and/or other career resources are a plus.
Certificates, Licenses, Registrations
  • Career Development Facilitator (CDF) preferred

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, use hands and fingers, reach with hands and arms, and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet.
  • State Health Plan
  • Health Care and Dependent Care Flexible Spending Accounts
  • Dental Insurance
  • Vision Insurance
  • Additional Supplemental Insurances
  • Disability Plan through NC Retirement System
  • NC Retirement Plan
  • Leave (Vacation, Sick, FMLA, Civil and Military, and Voluntary Shared)
  • Acceptance of 120 hours of annual leave transfer to JCC
  • Paid Holidays
  • Longevity
  • Prior State Service Verification
  • Supplemental Retirement Plan
  • Employee Assistance Program
  • Education Benefits
  • State Employees' Credit Union
  • State Employees Association of NC (SEANC)
  • Tojan Alliance Partnership Scholarships with the University of Mount Olive

For further information, please contact 919-209-2022
01
Do you have a Bachelor's degree or higher from an accredited college or university in human resource development, education, business, training and development, or related field?
  • Yes
  • No

02
Do you have three years of experience working in higher education, human resources, career services, career and technical education, or advising?
  • Yes
  • No

Required Question

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