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Aflac Customer Service Jobs in Raleigh, NC (NOW HIRING)

McCarthy Tire Service

Billing Clerk

Raleigh, NC · On-site

$17.75 - $22.75/hr

Provide professional customer service * Use billing software, computers, and office equipment What ... Optional Aflac and supplemental life insurance McCarthy Tire Service is an Equal Opportunity ...

UBEO

Field Service Technician

Raleigh, NC · On-site

Analyze customer needs, recognize business opportunities, and influence sales volume growth ... Voluntary coverages at low group rates including Aflac Insurance - In the event of death or ...

McCarthy Tire

Billing Clerk

Raleigh, NC · On-site

$17.75 - $22.75/hr

Provide professional customer service * Use billing software, computers, and office equipment What ... Optional Aflac and supplemental life insurance McCarthy Tire Service is an Equal Opportunity ...

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Aflac Customer Service information

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How much do aflac customer service jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for aflac customer service in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What is an Aflac customer service?

An Aflac Customer Service job involves assisting policyholders with inquiries about their insurance policies, claims, and benefits. Representatives help customers understand their coverage, process claims efficiently, and provide excellent support to ensure a positive experience. This role requires strong communication skills, problem-solving abilities, and a customer-focused mindset to address concerns effectively.

What are the typical responsibilities of an Aflac customer service?

As an Aflac Customer Service representative, your daily tasks would include answering policyholder questions about claims, benefits, and account details, assisting with policy updates, and helping resolve issues with coverage or billing. You'll typically interact with customers via phone, email, and online chat, often collaborating with other departments like claims and sales to ensure customer satisfaction. You'll also document interactions in company systems and may help guide customers through Aflac's insurance processes. This position offers a supportive team environment and the chance to build valuable communication and insurance industry skills.

What are the key skills and qualifications needed to thrive in an Aflac customer service role?

Aflac Customer Service representatives need strong communication skills, basic computer proficiency, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and knowledge of insurance claim processing systems are often necessary. Empathy, patience, and problem-solving abilities are valued soft skills that help individuals excel in this role. These competencies enable representatives to resolve inquiries efficiently and provide supportive, positive experiences to policyholders.

What are the most commonly searched types of Aflac Customer Service jobs in Raleigh, NC?

The most popular types of Aflac Customer Service jobs in Raleigh, NC are:

What are popular job titles related to Aflac Customer Service jobs in Raleigh, NC?

For Aflac Customer Service jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Aflac Customer Service jobs in Raleigh, NC look for?

The top searched job categories for Aflac Customer Service jobs in Raleigh, NC are:

Aflac Customer Service jobs near you
Infographic showing various Aflac Customer Service job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $38,006 per year, or $18.3 per hour.

Billing Clerk

McCarthy Tire Service

Raleigh, NC • On-site

$17.75 - $22.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

McCarthy Tire Service rating

4.7

Company rating: 4.7 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

355th of 375 rated vehicle maintenance

Job description

Billing & Receiving Clerk
Join a company where you’re valued, supported, and given opportunities to grow. At McCarthy Tire Service, our employees are an important part of our strong, diverse, and team-focused workforce.
What You’ll Do
  • Prepare and issue invoices, memos, and monthly statements
  • Maintain accurate customer files and billing records
  • Compile and record billing information and transactions
  • Research and resolve discrepancies between shipping and billing records
  • Provide professional customer service
  • Use billing software, computers, and office equipment
What We’re Looking For
  • 1+ year of billing experience preferred
  • High school diploma or college education preferred, but not required
  • Strong attention to detail and basic math/financial skills
  • Computer and billing software experience a plus
  • Excellent communication and organizational skills
  • Ability to lift up to 20 lbs. and perform repetitive office tasks
What We Offer
  • Team-oriented work environment
  • Career growth opportunities
  • Competitive compensation
  • Paid holidays, vacation, and personal holidays
  • Medical, dental, prescription, and vision coverage
  • 401(k) with company match
  • Wellness program with incentives
  • Company-paid life and short-term disability insurance
  • Employee Assistance Program
  • Optional Aflac and supplemental life insurance
McCarthy Tire Service is an Equal Opportunity Employer. We value a diverse workforce and consider all qualified applicants without regard to legally protected characteristics.

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