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Aflac Customer Service Jobs in Raleigh, NC (NOW HIRING)

UBEO

Field Service Technician

Raleigh, NC · On-site

Analyze customer needs, recognize business opportunities, and influence sales volume growth ... Voluntary coverages at low group rates including Aflac Insurance - In the event of death or ...

Clarity Vision

Optical Associate

Smithfield, NC · On-site

$13.75 - $17/hr

Deliver warm, professional customer service that makes every client feel valued * Guide clients ... Aflac supplemental insurance options * Paid time off (PTO) and holiday pay Additional Perks:

Nadeau Corporation

Part Time Sales Associate

Raleigh, NC · On-site

$16 - $17/hr

Our Raleigh, NC location is looking for a Part-Time Sales Associate who's part customer service ... offered by Aflac Generous 45% employee discount - almost half off furniture with a soul A ...

Nadeau Corporation

Part Time Sales Associate

Raleigh, NC · On-site

$16 - $17/hr

Our Raleigh, NC location is looking for a Part-Time Sales Associate who's part customer service ... Supplemental benefits offered by Aflac * Generous 45% employee discount - almost half off furniture ...

Nadeau

Part Time Sales Associate

Raleigh, NC · On-site

$16 - $17/hr

Our Raleigh, NC location is looking for a Part-Time Sales Associate who's part customer service ... by Aflac • Generous 45% employee discount - almost half off furniture with a soul • A ...

RS Eye Care

Optometric Technician

Holly Springs, NC · On-site

$15 - $18/hr

Patient first customer service * Assist optometrists in providing high-quality eye care services ... Aflac * PTO Accrual on your First day * Holiday Pay Step into a rewarding career where you can ...

RS Eye Care

Optometric Technician

Smithfield, NC · On-site

$15 - $18/hr

Patient first customer service * Assist optometrists in providing high-quality eye care services ... Aflac * PTO Accrual on your First day * Holiday Pay Step into a rewarding career where you can ...

RS Eye Care

Optometric Technician

Smithfield, NC · On-site

$15 - $18/hr

Patient first customer service * Assist optometrists in providing high-quality eye care services ... Aflac * PTO Accrual on your First day * Holiday Pay Step into a rewarding career where you can ...

RS Eye Care

Optometric Technician

Holly Springs, NC · On-site

$15 - $18/hr

Patient first customer service * Assist optometrists in providing high-quality eye care services ... Aflac * PTO Accrual on your First day * Holiday Pay Step into a rewarding career where you can ...

RS Eye Care

Optometric Technician

Holly Springs, NC · On-site

$15 - $18/hr

Patient first customer service * Assist optometrists in providing high-quality eye care services ... Aflac * PTO Accrual on your First day * Holiday Pay Step into a rewarding career where you can ...

Clarity Vision

Optometric Technician

Holly Springs, NC

$14 - $17.50/hr

Patient first customer service * Assist optometrists in providing high-quality eye care services ... Aflac * PTO Accrual on your First day * Holiday Pay Step into a rewarding career where you can ...

Clarity Vision

Optometric Technician

Holly Springs, NC · On-site

$14 - $17.50/hr

Patient first customer service * Assist optometrists in providing high-quality eye care services ... Aflac * PTO Accrual on your First day * Holiday Pay Step into a rewarding career where you can ...

Clarity Vision

Optometric Technician

Smithfield, NC · On-site

$14 - $17.50/hr

Patient first customer service * Assist optometrists in providing high-quality eye care services ... Aflac * PTO Accrual on your First day * Holiday Pay Step into a rewarding career where you can ...

RS Eye Care

Optometric Technician

Holly Springs, NC · On-site

$15 - $18/hr

Patient first customer service * Assist optometrists in providing high-quality eye care services ... Aflac * PTO Accrual on your First day * Holiday Pay Step into a rewarding career where you can ...

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All JobsAflac Customer Service JobsAflac Customer Service Jobs in Raleigh, NC

Aflac Customer Service information

See Raleigh, NC salary details

$9

$18

$26

How much do aflac customer service jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for aflac customer service in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

How much does Aflac pay you?

Aflac customer service representatives typically earn an hourly wage that ranges from $12 to $16, depending on experience and location. Many roles also offer commission or bonus opportunities, and the position may require training on company policies and customer service tools.

Is it hard to get hired at Aflac?

Getting hired as an Aflac Customer Service representative typically involves completing an application, passing a background check, and attending training. The hiring process can vary in length but generally requires good communication skills and a customer-focused attitude. Having previous sales or customer service experience can be advantageous.

Does Aflac offer remote jobs?

Aflac Customer Service positions can be available as remote jobs, depending on the role and company needs. Many customer service roles at Aflac offer remote or work-from-home options, often requiring strong communication skills and familiarity with customer management tools. Candidates should review specific job postings for remote work availability and requirements.

What are the key skills and qualifications needed to thrive in the Aflac Customer Service position, and why are they important?

Aflac Customer Service representatives need strong communication skills, basic computer proficiency, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and knowledge of insurance claim processing systems are often necessary. Empathy, patience, and problem-solving abilities are valued soft skills that help individuals excel in this role. These competencies enable representatives to resolve inquiries efficiently and provide supportive, positive experiences to policyholders.

What is an Aflac Customer Service job?

An Aflac Customer Service job involves assisting policyholders with inquiries about their insurance policies, claims, and benefits. Representatives help customers understand their coverage, process claims efficiently, and provide excellent support to ensure a positive experience. This role requires strong communication skills, problem-solving abilities, and a customer-focused mindset to address concerns effectively.

What are typical responsibilities for someone in an Aflac Customer Service role?

As an Aflac Customer Service representative, your daily tasks would include answering policyholder questions about claims, benefits, and account details, assisting with policy updates, and helping resolve issues with coverage or billing. You'll typically interact with customers via phone, email, and online chat, often collaborating with other departments like claims and sales to ensure customer satisfaction. You'll also document interactions in company systems and may help guide customers through Aflac's insurance processes. This position offers a supportive team environment and the chance to build valuable communication and insurance industry skills.

What are the most commonly searched types of Aflac Customer Service jobs in Raleigh, NC? The most popular types of Aflac Customer Service jobs in Raleigh, NC are:
What are popular job titles related to Aflac Customer Service jobs in Raleigh, NC? For Aflac Customer Service jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Aflac Customer Service jobs in Raleigh, NC look for? The top searched job categories for Aflac Customer Service jobs in Raleigh, NC are:
Aflac Customer Service jobs near you
Infographic showing various Aflac Customer Service job openings in Raleigh, NC as of July 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,006 per year, or $18.3 per hour.

Field Service Technician

UBEO

Raleigh, NC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

UBEO rating

8.5

Company rating: 8.5 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

58th of 479 rated business services

Job description

UBEO Business Services, the premier provider of business technology products and services, is seeking to hire a Field Service Technician to join our team in Raleigh, North Carolina.
UBEO is a distributor/servicer of document equipment and software solutions. Primary products include Xerox, Ricoh, Canon and Konica Minolta multi-functional equipment and Kyocera printers. UBEO specializes in electronic document management software and integrations.
The primary responsibilities of this position is as follows:
Department: Service
Reports To: Field Service Manager
FLSA Status: Full Time/Non-Exempt
Purpose
This position is an intermediate level technician capable of a full workload. The individual is responsible for the timely and cost-effective maintenance and repair of office product equipment and for promoting and maintaining a high level of customer satisfaction with our service and products, thereby influencing the sale of office product equipment that is offered by UBEO BUSINESS SERVICES.
Responsibilities
  • Maximize equipment up-time through timely response and effective and efficient repair with selective customer training to ensure high levels of customer satisfaction
  • Manage the utilization of assets and resources to achieve targeted financial results and create superior value for UBEO BUSINESS SERVICES and our customers
  • Analyze customer needs, recognize business opportunities, and influence sales volume growth
  • Communicate and interact with customers, field service, sales, management, and administration in a way that is courteous, positive and professional
  • Complete all administrative aspects of the job on time and error-free
  • Provide accurate feedback with call close information, parts usage reporting, and customer meter readings
  • Perform other activities that support UBEO BUSINESS SERVICES and our service organization

Supervision
Supervised
Contacts
Internal: Exempt, Non-Exempt
External: Prospective Customers, Current Customers, Vendors
Job-Related Dimensions
  • Technical knowledge/skills
  • Analysis (problem identification)
  • Attention to Detail
  • Customer service orientation
  • Business skills
  • Communications - verbal and written
  • Planning and organizing, (work management)
  • Teamwork (cooperation)
  • Work standards (concern for quality)
  • Follow-up

Qualifications
  • High School or GED
  • Associates Degree or equivalent technical training
  • Successful completion of:
    • Manufacturer Core Basics
    • 2 Manufacturer Training Classes
  • 2 - 5 years industry or equivalent experience

Physical Demands & Work Environment
  • Ability to operate a motor vehicle for travel to client sites
  • Ability to stand/walk for prolonged periods at times
  • Ability to lift 50+lbs on occasion

UBEO offers a competitive compensation package. UBEO also offers an excellent benefits package which is a significant part of our employee's total compensation. We strive to provide a broad range of competitive benefits designed to meet your personal needs and priorities. Our comprehensive benefits package includes:
  • Choice of medical, dental and vision plans that provide our employees and their families, including domestic partners, with high-quality healthcare, including orthodontia for both adults and child(ren)
  • Generous Company Paid Health Reimbursement Account Options to defray deductible expenses
  • Company paid life and accidental death and dismemberment insurance for you, your spouse and child(ren)
  • Flexible Spending and Health Savings Account Options - Set aside pre-tax dollars to cover out-of-pocket expenses related to health or dependent care
  • Voluntary coverages at low group rates including Aflac Insurance - In the event of death or disability, you can help protect your family against the loss of income with various types of insurance
  • Pet Insurance, breathe easy knowing Nationwide has your pets covered
  • Pre-paid legal coverage, access to experienced attorneys that can help you with any legal issue 24/7
  • A generous wealth accumulation program will help you achieve financial security for retirement. We offer a 401(K) Plan w/ Match upon eligibility and Free Financial Counseling
  • Generous vacation, holiday, and sick leave programs - as we believe that taking advantage of time away from work is essential for a well-balanced life
UBEO is an Equal Opportunity Employer and considers applicants for all positions without regard to age, sex, color, race, religion, national origin, disability, genetic information or predisposition, military/veteran status, citizenship status, marital status or any other group protected by applicable federal, state or local laws.

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