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Customer Assistant Jobs in Raleigh, NC (NOW HIRING)

Pulte Group

Assistant Customer Care Manager

Cary, NC · On-site

Responsible for the build quality confirmation of the home before delivery to the customer. * Assist other Customer Care Managers and/or direct supervisor in performing their duties and ...

WakeMed

Customer Service Assistant, Bilingual

Raleigh, NC · On-site

$16.75 - $23/hr

Overview The Customer Service Assistant is responsible for assisting patients with insurance and billing questions and performs functions directly associated with a customer service call center ...

Vallen

Vendor Managed Inventory Coordinator I

Creedmoor, NC · On-site

$13 - $17.25/hr

Works to ensure the accuracy of shipments to the customer. * Assist with the VMI customer space/placement, sets up the appropriate area to receive shipment of material and stocks product in the ...

Vallen

Vendor Managed Inventory Coordinator I

Creedmoor, NC

$13 - $17.25/hr

Works to ensure the accuracy of shipments to the customer. * Assist with the VMI customer space/placement, sets up the appropriate area to receive shipment of material and stocks product in the ...

New

Hollywood Feed

Assistant Manager, Store

Cary, NC · On-site

$19.61 - $22/hr

We care about each other, our pets, and our customers. Come and experience the passion and drive that makes Hollywood Feed what it is today. Job Summary The Assistant Store Manager supports the Store ...

Hollywood Feed

Assistant Manager, Store

Cary, NC

$19.61 - $22/hr

We care about each other, our pets, and our customers. Come and experience the passion and drive that makes Hollywood Feed what it is today. Job Summary The Assistant Store Manager supports the Store ...

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All JobsCustomer JobsCustomer Assistant JobsCustomer Assistant Jobs in Raleigh, NC

Customer Assistant information

See Raleigh, NC salary details

$14

$20

$23

How much do customer assistant jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for customer assistant in Raleigh, NC is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $21.49 per hour, depending on experience, location, and employer.

What are some common challenges Customer Assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What is the highest paying customer service job?

The highest paying customer service roles are often in management or specialized fields such as customer success managers, technical support managers, or roles in industries like finance or technology. These positions typically require advanced skills, experience, and sometimes certifications, and can offer salaries significantly higher than entry-level customer service jobs.

Is a CSA job stressful?

A Customer Assistant (CSA) job can be stressful due to fast-paced environments, high customer interaction, and the need to handle multiple tasks simultaneously. Stress levels vary depending on the workplace, workload, and individual coping skills, but effective communication and time management are important skills for managing stress in this role.

What is the role of a customer assistant?

A customer assistant is responsible for helping customers, answering their questions, and providing information about products or services. They often handle transactions at checkout, maintain store cleanliness, and ensure a positive shopping experience, requiring good communication and customer service skills.

What Is a Customer Assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are the key skills and qualifications needed to thrive as a Customer Assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What are Customer Assistants?

Customer Assistants are frontline employees who help customers with their inquiries, purchases, and complaints, either in person, over the phone, or online. They ensure a positive shopping experience by providing product information, assisting with transactions, and resolving any issues that may arise. Customer Assistants play a crucial role in representing the company, maintaining customer satisfaction, and supporting overall store operations.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

How can I make 2000 a week working from home?

A Customer Assistant working from home can increase earnings by taking on multiple part-time or freelance roles, improving customer service skills, and utilizing online platforms that offer higher-paying opportunities. Earning $2000 weekly typically requires a combination of high hourly rates, consistent hours, and possibly additional certifications or specialized skills. It is important to manage time effectively and seek roles with competitive pay to reach this income level.

What jobs pay 4000 a week without a degree?

Customer Assistant roles typically do not pay $4,000 a week without additional bonuses or overtime. High-paying jobs that can reach this level without a degree often include sales positions, real estate agents, or skilled trades like electricians or plumbers, which may require certifications or experience but not necessarily a college degree.
More about Customer Assistant jobs
What are the most commonly searched types of Customer jobs in Raleigh, NC? The most popular types of Customer jobs in Raleigh, NC are:
What are popular job titles related to Customer Assistant jobs in Raleigh, NC? For Customer Assistant jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Customer Assistant jobs in Raleigh, NC look for? The top searched job categories for Customer Assistant jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Customer Assistant jobs? Cities near Raleigh, NC with the most Customer Assistant job openings:
Customer Assistant jobs near you
Infographic showing various Customer Assistant job openings in Raleigh, NC as of June 2026, with employment types broken down into 78% Full Time, 20% Part Time, 1% Temporary, and 1% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $41,638 per year, or $20 per hour.
Assistant Customer Care Manager

Assistant Customer Care Manager

PulteGroup, Inc.

Cary, NC • On-site

Full-time

Posted 19 days ago

Job description

Build a Career That Builds Your Future - with PulteGroup!
Welcome to PulteGroup where we believe in building more than just homes-we believe in building inspired employees, meaningful careers, and a legacy of excellence. If you're looking for work that moves you, a team that values your ideas, and a company that brings you pride, you've come to the right place.
As one of the nation's largest and most respected homebuilders, PulteGroup offers opportunities to grow within a Fortune 500 company that's consistently recognized as a Fortune 100 Best Company to Work For and a certified Great Place to Work. We're driven by the bold purpose of Building Incredible Places for People to Live Their Dreams.
For over 70 years, we've been building more than homes-we've been building trust, innovation, and a culture where every team member is empowered to thrive. Join a company that champions inclusion, celebrates diversity, and supports your personal and professional journey.
Headquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we're proud to build homes through our trusted family of brands-including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency -all united under the PulteGroup name.
Apply now and discover a career where your contributions are valued, your growth is supported, and your work makes a lasting impact
Primary Job Responsibilities
  • Complete Division and/or Customer Care orientation, onboarding, and training programs (e.g., construction knowledge, job site rules, safety, warranty, Storm Water Pollution Prevention Plan.
  • Interact at regular intervals with CFT and/or manager until completion of the CCM Certification
  • Develop literacy in construction warranty, root cause analysis, construction and technical language, construction materials, and Pulte Construction Standards.
  • Responsible for the build quality confirmation of the home before delivery to the customer.
  • Assist other Customer Care Managers and/or direct supervisor in performing their duties and responsibilities, including, but not limited to:
    • Monitor warranty repairs
    • Validate service request progression
    • Coordinate and conduct on-site warranty inspections
    • Submit line items and generate work orders in the service system
    • Follow up with homeowners and vendors relating to open service requests
  • Gain proficiency in interacting with all customer types with varying communication styles, personalities, and different levels of homeownership experience.
  • Gain confidence in working through common service-related items and gain exposure to escalated issues
  • Drive repeat and referral business by improving customer loyalty through managing feedback and survey responses.
  • Develop independence within the role through on-the-job training and experience.
  • Complete the Customer Care Manager Certification before operating independently.
  • This is a professional customer facing role. Team members will follow division specific dress code requirements.
  • Perform other duties as assigned.

Career Level (P1)
Organizational Impact:
  • Works to achieve day-to-day objectives with limited impact beyond the level area.
  • Work is of limited scope, typically on smaller, less complex projects or task- related activities.
  • Work is closely supervised.

Leadership & Talent Management:
  • N/A - Jobs at this level are focused on self-development.

Knowledge & Experience:
  • Requires theoretical knowledge typically obtained through specific education and training
  • Typically requires a University degree or equivalent experience and 0-2 year of prior relevant experience.

Required Skills/Knowledge
  • Excellent verbal and written communication skills
  • Basic computer literacy
  • Demonstrated commitment to customer satisfaction
  • Ability to read blueprints preferred
  • General knowledge of building codes preferred

Required Licensing, Registration and/or Certifications
  • Valid driver's license as driving is an essential function of this position

Physical Requirements
  • The position may involve sitting, standing, driving, and/or movement, the ability to exert a minimal force of up to 50 pounds and occasionally exert up to 80 pounds of minimal force to carry, lift, push, pull, and otherwise move objects. Must be able to climb ladders, scaffolding, and other means to reach and observe all areas of the building. Ability to work in various weather conditions - heat, rain, cold, etc.

PulteGroup, Inc. and its affiliates do not accept unsolicited resumes from individual recruiters or third party recruiting agencies (collectively, "Recruiters") in response to job postings. If Recruiters nevertheless submit one or more unsolicited resumes to any employee at PulteGroup, Inc. or its affiliates without a valid written agreement in place for this position, it will be deemed the sole property of PulteGroup, Inc. and its affiliates. No fee will be owing or paid to Recruiters who submit unsolicited candidates, in the event the candidate is hired by PulteGroup, Inc. or its affiliates as a result of the referral, without a written agreement between PulteGroup, Inc. and through any means other than via our Applicant Tracking System.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. We will provide a reasonable accommodation to a qualified applicant with a disability that will enable the individual to have an equal opportunity to participate in the application process and to be considered for a job.
This Organization Participates in e-Verify
Pulte Homes of Minnesota is an equal employment opportunity/affirmative action employer.
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