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Customer Assistant Jobs in Raleigh, NC (NOW HIRING)

Triangle Home Services LLC

CSR

Apex, NC · On-site

$19/hr

Provide information about our services, pricing, and packages to potential customers. * Assist existing customers with inquiries, service scheduling, and account management. * Effectively communicate ...

Hollywood Feed

Assistant Manager, Store

Cary, NC · On-site

$19.61 - $22/hr

We care about each other, our pets, and our customers. Come and experience the passion and drive that makes Hollywood Feed what it is today. Job Summary The Assistant Store Manager supports the Store ...

Hollywood Feed

Assistant Manager, Store

Cary, NC

$19.61 - $22/hr

We care about each other, our pets, and our customers. Come and experience the passion and drive that makes Hollywood Feed what it is today. Job Summary The Assistant Store Manager supports the Store ...

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All JobsCustomer Assistant JobsCustomer Assistant Jobs in Raleigh, NC

Customer Assistant information

See Raleigh, NC salary details

$14

$20

$23

How much do customer assistant jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for customer assistant in Raleigh, NC is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $21.49 per hour, depending on experience, location, and employer.

What are some common challenges Customer Assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What do customer assistants do?

Customer assistants are responsible for helping customers, answering their questions, and providing information about products or services. They often handle transactions at checkout, restock shelves, and maintain a clean and organized environment. Good communication skills and basic knowledge of the store's offerings are important for this role.

Is a CSA job stressful?

A Customer Service Assistant (CSA) job can be stressful due to high customer interaction, managing multiple tasks, and meeting performance targets. However, stress levels vary depending on the work environment, workload, and individual coping skills.

What Is a Customer Assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are the key skills and qualifications needed to thrive as a Customer Assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What are Customer Assistants?

Customer Assistants are frontline employees who help customers with their inquiries, purchases, and complaints, either in person, over the phone, or online. They ensure a positive shopping experience by providing product information, assisting with transactions, and resolving any issues that may arise. Customer Assistants play a crucial role in representing the company, maintaining customer satisfaction, and supporting overall store operations.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

How can I make 2000 a week working from home?

A Customer Assistant working from home can increase earnings by taking on multiple part-time or freelance roles, improving customer service skills, and utilizing online platforms that pay for remote work. Earning $2000 weekly typically requires consistent hours, high-demand skills, and possibly working for multiple clients or companies simultaneously.

What job makes $10,000 a month without a degree?

High-paying sales roles such as real estate agents, financial advisors, or insurance brokers can earn $10,000 or more per month without requiring a college degree, especially with experience and strong client networks. Additionally, skilled trades like certain construction or electrical work, or entrepreneurship in online businesses, can also reach this income level through commissions or profits.
More about Customer Assistant jobs
What are the most commonly searched types of Customer jobs in Raleigh, NC? The most popular types of Customer jobs in Raleigh, NC are:
What are popular job titles related to Customer Assistant jobs in Raleigh, NC? For Customer Assistant jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Customer Assistant jobs in Raleigh, NC look for? The top searched job categories for Customer Assistant jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Customer Assistant jobs? Cities near Raleigh, NC with the most Customer Assistant job openings:
Customer Assistant jobs near you
Infographic showing various Customer Assistant job openings in Raleigh, NC as of June 2026, with employment types broken down into 78% Full Time, 20% Part Time, 1% Temporary, and 1% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $41,638 per year, or $20 per hour.
Customer Service and Billing Assistant

Customer Service and Billing Assistant

Orange Water And Sewer Authority (NC)

Carrboro, NC • On-site

$46K - $69K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Key responsibilities

  • Greet visitors entering the main Administration Building and answer the main telephone line, directing calls as needed.

  • Organize, schedule, and prepare for meetings and special events, including assistance with monthly Board meetings.

  • Conduct data entry, maintain electronic and paper filing systems, and prepare, distribute, and process mailings and documents.

Job description

Description Seeking a friendly, welcoming, and helpful Customer Service and Billing Assistant to join our dynamic team. This position provides customer service and administrative and technical support for the Community Relations and Finance Departments. Examples of Duties Key Responsibilities include: First point of contact for visitors entering the main Administration Building; greets visitors.

Answer main telephone line and directs calls. Organize, schedule, and prepare for meetings and special events, including assistance with monthly Board meetings. Gather, secure, and verify information to prepare documents and presentations.

Conduct data entry of information by developing and maintaining spreadsheets, databases, and various computer files. Maintain electronic and paper filing systems for department(s). Prepare and execute large mailings.

Distribute and process incoming/outgoing mail daily. Request, issue and review for accuracy purchase orders, invoices, and check requests. Maintain the overall operation and service for the organization's postage machine; order supplies and maintain inventory.

Provide back-up support for Customer Service Representatives, including cross-training on cashiering, general customer support, and customer engagement. Assist Customer Service Manager with special projects, including assistance with preparing data and reports. Help in tracking key performance indicators for the Customer Service and Billing Team.

Typical Qualifications Position Qualifications: Position requires a high school diploma or GED with two years' experience working in an administrative and/or customer service role. Notary Public and Certified Client Service Specialist required within one year of hire. (OWASA will cover the cost of training and certification.) Ability to effectively communicate information to customers, public, and other staff

Proficient in Microsoft Office and SharePoint and all office equipment. Supplemental Information Our team members are our most important resource. Pay and Benefits include: Salary Range is $46,175 - $69,262 Membership in the NC Local Government Employee Retirement System; 5% Employer 457 Deferred Compensation contribution; Retirement Health Savings account Employer paid Health, Dental, Vision, Life insurance, Dependent Life, Long-term Disability Cell Phone Stipend Vacation, Sick, Personal, Bereavement and Parental Leave 12 Paid Holidays Educational Reimbursement: Bonus Pay for Additional Certification and/or Education Ability to transfer unused sick leave from preceding NC Local Government or State agency employer.

Much, much more. OWASA is an Equal Opportunity Employer committed to continuous improvement, sustainability, creativity, diversity, equity, inclusion and belonging. OWASA provides competitive pay and benefits in a safe, rewarding work environment.

Visit www.owasa.org to apply for this excellent opportunity.

Apply