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Hourly Live Chat Jobs in Raleigh, NC (NOW HIRING)

Net Commesh

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Respond to customer inquiries via phone, email, and live chat in a timely and professional manner. * Resolve customer complaints or issues by actively listening and providing solutions promptly.

Comsult Connect

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Respond to customer inquiries via phone, email, and live chat in a timely and professional manner. * Resolve customer complaints or issues by actively listening and providing solutions promptly.

XACT

Customer Service Specialist - NC

Raleigh, NC · On-site +1

$14.99 - $15/hr

What You'll Do: ● Be a trusted resource for customers, assisting them via phone, email, and live chat with product selection, order questions, and everything in between ● Use active listening and ...

New

KACE

Linguist - (Urban English)

Cary, NC

$28.73/hr

Non-exempt (eligible for overtime) Hourly: $28.73 Travel: Travel to client sites is required About ... Listen to live or recorded communications in Urban English and produce verbal and written synopses ...

ForgeFit

Remote Customer Service Specialist

Raleigh, NC · On-site +1

$16.50 - $21.75/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Competitive hourly pay based on experience * Comprehensive benefits including health, dental ...

3M

Production Supervisor - 3rd Shift

Moncure, NC · On-site

$95K - $116K/yr

Provide direct supervision and development to production and/or hourly employees * Plans and ... Chat with Max For assistance with searching through our current job openings or for more ...

3M

Production Supervisor - 3rd Shift

Moncure, NC · On-site

$95K - $116K/yr

Provide direct supervision and development to production and/or hourly employees * Plans and ... Chat with Max For assistance with searching through our current job openings or for more ...

Hello Sunshine Travels

Customer Service

Raleigh, NC · On-site

$15.50 - $21.25/hr

Communicate with clients via phone, email, or chat to assist with travel inquiries and bookings. * Provide quotes, itineraries, and travel recommendations based on client preferences. * Handle ...

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$11

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How much do hourly live chat jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for hourly live chat in Raleigh, NC is $21.23, according to ZipRecruiter salary data. Most workers in this role earn between $17.98 and $24.09 per hour, depending on experience, location, and employer.

What is the difference between Hourly Live Chat vs Customer Service Representative?

AspectHourly Live ChatCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentRemote or on-site, online chat platformsCall centers, retail, or office settings
Industry UsageOnline retail, tech support, service industriesRetail, telecom, banking, and service sectors
Job FocusResponding to customer inquiries via live chatHandling customer questions via phone, email, or in person

Hourly Live Chat roles primarily involve online communication through chat platforms, focusing on quick, written customer interactions. Customer Service Representatives may handle inquiries via multiple channels, including phone and email, often in a more varied environment. Both roles require strong communication skills but differ in their work setting and interaction methods.

What are the most commonly searched types of Live Chat jobs in Raleigh, NC?

The most popular types of Live Chat jobs in Raleigh, NC are:

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For Hourly Live Chat jobs in Raleigh, NC, the most frequently searched job titles are:

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The top searched job categories for Hourly Live Chat jobs in Raleigh, NC are:

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Cities near Raleigh, NC with the most Hourly Live Chat job openings:

Hourly Live Chat jobs near you

Customer Support Specialist

Strawbridge Studios

Durham, NC • On-site

$45K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago

Strawbridge Studios rating

4.5

Company rating: 4.5 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

10th of 12 rated photography companies

Job description

Customer Support Specialist

Location: Strawbridge Studios Inc
Compensation: $45,000 Annual Salary (paid biweekly)
Additional Perks: 401K and Profit Sharing + Optional Health, Dental, and Vision Plans
Time Off: 4 Weeks PTO

Who we are: 

Strawbridge Studios is a family-operated school photography company with a rich history within the portrait industry. Started in 1923, Strawbridge Studios has grown from a local portrait studio to an interstate photography operation, currently servicing 28 states and Washington, D.C. That is right! With over 100 years in the business, we are still growing as a company! The Strawbridge’s believe it has always been the people who have made this company successful.  Which is why we need you!   

We are seeking a dedicated Customer Support team, comprised of people who are passionate about serving our customers. Someone who is highly professional and enthusiastic about providing quality service to each of our customers. We stand strong on our Three Rules: Do your best, Do what is right, Treat others the way you want to be treated. If this is you, we would love to have you be a part of our Strawbridge family.  

What we do: 

At Strawbridge Studios, we photograph sports and school pictures all over the country. Each photograph of sports and school pictures is produced and shipped back to schools and homes every day from within our Durham, NC, facility.  To learn more about who we are, please visit https://www.strawbridge.net/about-us/

Our Vision:

Through our vision, we understand the importance of capturing the students’ memories, frozen in time. For this reason, we are committed and passionate about providing the highest quality of service to each customer. We are dedicated to effectively listening to our customers, resolving issues promptly, and providing customer satisfaction. We will professionally conduct ourselves by having integrity, accountability, and being passionate about the work we do each day. We are committed to always striving towards excellence.

 Customer Support Specialist Key Role and Responsibilities:

  • Answer inbound calls with some outbound calls.
  • Assist customers using multiple communication channels (phones, emails, and live chat) through the Zendesk system.
  • Research and resolve customer issues.
  • De-escalate customer complaints while maintaining a professional manner.

Customer Support Specialist Qualifications and Requirements: 

  • Must be able to work a scheduled shift: Monday through Friday 8AM – 5PM.
  • Must maintain a good attendance record. 
  • High school diploma or equivalent.
  • Self-starter with the ability to work within a fast-paced team environment.
  • Proficient typing and computer skills.
  • Knowledge of Microsoft Office or Google Suite.
  • Excellent verbal and written communication skills.
  • Detail-oriented with the ability to effectively organize and prioritize multiple tasks.
  • Accomplish established metric goals through phone, email, and live chat systems.
  • Must conduct themselves professionally and respectfully. 

Preferred but not required:

  • Some knowledge of the portrait industry.
  • Previous experience working within a Call Center environment.
  • Knowledge of Zendesk and Live Chat software.
  • Bilingual: Spanish/English speaking. 

Compensation: 

  • $45,000 Salary, which will be paid out biweekly 
  • 4 Weeks Paid Time OFF -(2 of these weeks will be for building closures during the Christmas Holiday and the July 4th Holiday, as our facilities shut down for IT Maintenance.) 
  • Optional Health, Dental, and Vision plans are available 
  • 401K eligibility after one year of employment.

What Strawbridge Studios employees say

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