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Part Time Live Chat Jobs in Raleigh, NC (NOW HIRING)

KACE

Linguist - (Urban English)

Cary, NC

$28.73/hr

This is an asneeded, parttime essential services position with work contingent upon available ... Listen to live or recorded communications in Urban English and produce verbal and written synopses ...

All JobsLive Chat JobsPart Time Live Chat JobsPart Time Live Chat Jobs in Raleigh, NC

Part Time Live Chat information

See Raleigh, NC salary details

$8

$17

$34

How much do part time live chat jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for part time live chat in Raleigh, NC is $17.74, according to ZipRecruiter salary data. Most workers in this role earn between $12.08 and $19.52 per hour, depending on experience, location, and employer.

What are the typical challenges faced by part time live chat agents, and how can they be managed effectively?

Part-time live chat agents often manage multiple conversations simultaneously, which can be challenging when customers have urgent or complex inquiries. Staying organized, using canned responses wisely, and maintaining a friendly, professional tone under pressure are crucial. Effective agents also quickly familiarize themselves with company knowledge bases and escalation procedures, ensuring they can resolve issues efficiently or direct customers to the right resources. Regular feedback from supervisors and communication with team members help address recurring challenges and improve overall performance.

What is a part time live chat job?

Part time live chat jobs involve assisting customers via online chat platforms, typically for companies' websites or apps. Employees in these roles answer questions, resolve issues, and provide product or service information in real time. The work is performed remotely or in an office, with flexible hours that are less than a standard full-time schedule. These jobs require strong written communication skills, customer service abilities, and often some basic technical knowledge. Part time live chat jobs are popular among students, parents, or anyone seeking flexible work arrangements.

What are the key skills and qualifications needed to thrive as a part time live chat agent?

To thrive as a Part Time Live Chat Agent, you need excellent written communication, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and basic computer literacy are often required. Strong multitasking, patience, and customer-focused attitude help you stand out in this role. These skills ensure efficient, high-quality customer support and positive brand interactions in a fast-paced online environment.

What is the difference between Part Time Live Chat vs Part Time Customer Service Representative?

AspectPart Time Live ChatPart Time Customer Service Representative
CredentialsBasic communication skills, sometimes training providedSimilar; may require customer service experience
Work EnvironmentOnline, remote, chat-basedOnline or in-office, phone and email support
Industry UsageCommon in e-commerce, tech, retailWidespread across various industries
Search & Comparison IntentFocus on chat-based roles, remote workBroader customer support roles, multi-channel

Part Time Live Chat roles primarily involve online chat support, focusing on real-time communication via chat platforms. In contrast, Part Time Customer Service Representatives may handle chat, phone, or email support, often in a broader customer service capacity. Both roles require strong communication skills, but Live Chat positions are more specialized for online, text-based interactions, making them ideal for remote, flexible work environments.

What are the most commonly searched types of Live Chat jobs in Raleigh, NC? The most popular types of Live Chat jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Part Time Live Chat jobs? Cities near Raleigh, NC with the most Part Time Live Chat job openings:
Part Time Live Chat jobs near you
Infographic showing various Part Time Live Chat job openings in Raleigh, NC as of July 2026, with employment types broken down into 60% Full Time, 7% Part Time, and 33% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $36,900 per year, or $17.7 per hour.

Part Time Warranty Coordinator

Carrier Sales & Distribution LLC

Knightdale, NC • On-site

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Job description

Warranty Coordinator- HVAC Products | Carrier Enterprise| Carrolton-Texas or Raleigh -NC
Introduction:
Carrier Enterprise, a leading national distributor of residential and light commercial HVAC products, is seeking a dynamic Warranty Advocate. Join a team that excels in providing top-notch HVAC/R products, parts, and supplies through licensed HVAC/R dealers and contractors.
Company Description:
Carrier Enterprise (CE) is a premier national distributor specializing in residential and light commercial Heating, Ventilation, and Air Conditioning (HVAC) products, parts, and supplies. We serve licensed HVAC/R dealers and contractors, ensuring top-quality HVAC solutions across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada. With over 200+ locations, we are well-positioned to meet our customers' HVAC/R needs.
Company Website:
www.carrierenterprise.com
Objective:
The Warranty Claim Specialist will be responsible for handling warranty-related inquiries and claims through chat, email, and phone support. The ideal candidate will possess excellent communication skills, attention to detail, and a strong commitment to providing outstanding customer service.
Key Responsibilities:
  • Respond promptly and professionally to customer inquiries regarding warranty claims via chat, email, and phone.
  • Assist customers in understanding their warranty coverage, terms, and conditions.
  • Process warranty claims efficiently, ensuring timely and accurate resolution.
  • Maintain detailed and accurate records of all customer interactions and claims in the CRM (Salesforce) system.
  • Provide customers with updates on the status of their warranty claims.
  • Collaborate with internal departments, such as technical support and logistics, to resolve customer issues.
  • Escalate complex or unresolved issues to the appropriate team members or supervisors.
  • Gather and document customer feedback to help improve products and services.
  • Stay informed about company products, services, and warranty policies.
  • Achieve or exceed performance metrics, including response time, resolution time, and customer satisfaction scores.

Qualifications:
  • High school diploma or equivalent; college degree preferred.
  • Previous experience in customer service roles using various channels, such as Live Chat, Phones, and email. 3 years' warranty experience preferred, but not required.
  • Strong verbal and written communication skills.
  • Excellent problem-solving skills and attention to detail.
  • Ability to handle high-stress situations and manage multiple tasks simultaneously
  • Ability to thrive in a remote or office environment while demonstrating schedule flexibility to accommodate evolving business needs.

Preferred Qualifications:
  • Knowledge of ServiceBench
  • Knowledge of Salesforce
  • Experience working with general contractors in a B2B environment
  • Bi-lingual (English/Spanish)

Benefits:
Health Insurance
Health Savings Account
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance (Short-term and Long-term)
Employee Assistance Program (EAP)
Tuition Reimbursement & Professional Development
Paid Vacation & Sick time
Company Paid Holiday's
401(k) Plan with Employer Match
Employee Discount Program
Invitation to Apply:
Full-time and part-time positions are available. To explore this exciting opportunity and other career opportunities at Carrier Enterprise, visit our careers page at www.carrierenterprise.com/careers. Learn more about our company and team.
Equal Opportunity Statement:
Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and competence.
Qualifications:
  • High school diploma or equivalent; college degree preferred.
  • Previous experience in customer service roles using various channels, such as Live Chat, Phones, and email. 3 years' warranty experience preferred, but not required.
  • Strong verbal and written communication skills.
  • Excellent problem-solving skills and attention to detail.
  • Ability to handle high-stress situations and manage multiple tasks simultaneously
  • Ability to thrive in a remote or office environment while demonstrating schedule flexibility to accommodate evolving business needs.

Apply