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Entry Level Live Chat Jobs in Raleigh, NC (NOW HIRING)

... chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive to ... live and work. Getting people to a better place has made us a better company for over a century ...

... chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive to ... live and work. Getting people to a better place has made us a better company for over a century ...

... chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive to ... live and work. Getting people to a better place has made us a better company for over a century ...

... chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive to ... live and work. Getting people to a better place has made us a better company for over a century.

... chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive to ... live and work. Getting people to a better place has made us a better company for over a century.

... chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive to ... live and work. Getting people to a better place has made us a better company for over a century.

Entry Level Live Chat information

See Raleigh, NC salary details

$13

$18

$25

How much do entry level live chat jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for entry level live chat in Raleigh, NC is $18.65, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $19.86 per hour, depending on experience, location, and employer.

What does a typical shift look like for an Entry Level Live Chat employee?

A typical shift for an Entry Level Live Chat employee involves logging into a chat system and responding to customer inquiries in real-time, often handling multiple chat conversations simultaneously. You will work closely with other support team members and may escalate complex issues to supervisors or specialized departments as needed. Shifts can be structured around regular business hours or include evenings and weekends depending on the employer's needs. The environment is fast-paced and goal-oriented, offering valuable experience in customer interaction and problem-solving. Over time, high performers may have the opportunity to advance to senior support roles, quality assurance, or team leadership positions.

What are the key skills and qualifications needed to thrive in the Entry Level Live Chat position, and why are they important?

To excel as an Entry Level Live Chat representative, you need strong written communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools is often required, though on-the-job training is common. Exceptional customer service, problem-solving abilities, and patience help you stand out in this role. These skills ensure you can efficiently assist customers, resolve inquiries, and contribute positively to the company’s reputation.

What is an Entry Level Live Chat job?

An Entry Level Live Chat job involves assisting customers through online chat by answering their questions, resolving issues, and providing support in real time. It requires good communication skills, typing speed, and the ability to multitask. No prior experience is typically needed, as training is provided. This role is common in customer service, sales, and technical support industries.

What are the most commonly searched types of Live Chat jobs in Raleigh, NC? The most popular types of Live Chat jobs in Raleigh, NC are:
What are popular job titles related to Entry Level Live Chat jobs in Raleigh, NC? For Entry Level Live Chat jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Entry Level Live Chat jobs in Raleigh, NC look for? The top searched job categories for Entry Level Live Chat jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Entry Level Live Chat jobs? Cities near Raleigh, NC with the most Entry Level Live Chat job openings:

Customer Care Specialist - Remote NC

McQuade Organization

Raleigh, NC • On-site, Remote

$15.25 - $20/hr

Full-time

Medical, Life, Retirement

Posted 5 days ago


Job description

Full-Time Entry-Level Position - Customer Service Experience Wanted!
Are you a strong communicator with a passion for helping others? Do you thrive in fast-paced, team-driven environments? Due to an increased demand for our services, we are actively seeking full-time Customer Care Specialist with soft sales experience to join our growing team!
Whether working from our local office or remotely, you'll play a key role in supporting clients and guiding them through the process of protecting what matters most - their families
Who Thrives in This Role?
You'll love this job if you're:
  • 🗣 An advocate - You care deeply about the customer experience and stop at nothing to deliver value.
  • 🧠 A creative problem solver - You can think outside the box and find the best solution using available tools.
  • A wordsmith - You're clear, concise, and approachable in both written and verbal communication.
  • 🤝 A helper - You're patient and understanding, committed to creating positive interactions.
  • 📋 An organized multitasker - You juggle tasks with ease and maintain high productivity.
  • 👥 A team player - You're collaborative, supportive, and enjoy helping your colleagues succeed.

What You'll Do:
  • Serve as the first point of contact for customer support (primarily via email, phone, and live chat).
  • Respond to inquiries, assist with services, resolve issues, and ensure a seamless customer journey.
  • Update and maintain accurate support documentation and FAQs.
  • Collect and route customer feedback for internal improvement.
  • Demonstrate perseverance and empathy in resolving client concerns.
  • Learn continuously and share your knowledge with teammates.

What We're Looking For:
  • Excellent written and verbal communication skills.
  • Commitment to working hard to grow.
  • A customer-first mindset with a strong desire to assist others.
  • Previous customer service or soft sales experience is a plus.
  • Comfort with live chat, email communication, and CRM platforms.
  • Ability to learn quickly, stay organized, and handle multiple priorities.
  • A positive attitude and a growth mindset - we value coach ability over perfection!

🎯 Don't meet every qualification? Tell us in your application how your unique skills make you a great fit.
What We Offer:
  • 💵 Weekly pay plus performance-based bonuses
  • 🩺 Health, life, and retirement benefits
  • 🚀 Merit-based promotions and opportunities for advancement into leadership roles
  • 🤝 A supportive, team-oriented culture that values your growth

Ready to make a real impact while building a long-term career?
Apply today to join a team that values passion, purpose, and people.
Remote, paid training, no cold calling, flexible schedule, high income potential, and career growth opportunities NC Raleigh 27610.