... chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive to ... live and work. Getting people to a better place has made us a better company for over a century ...
... chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive to ... live and work. Getting people to a better place has made us a better company for over a century ...
... chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive to ... live and work. Getting people to a better place has made us a better company for over a century ...
... chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive to ... live and work. Getting people to a better place has made us a better company for over a century ...
... chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive to ... live and work. Getting people to a better place has made us a better company for over a century ...
... chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive to ... live and work. Getting people to a better place has made us a better company for over a century ...
... chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive to ... live and work. Getting people to a better place has made us a better company for over a century ...
... chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive to ... live and work. Getting people to a better place has made us a better company for over a century ...
... chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive to ... live and work. Getting people to a better place has made us a better company for over a century ...
... chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive to ... live and work. Getting people to a better place has made us a better company for over a century ...
... chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive to ... live and work. Getting people to a better place has made us a better company for over a century ...
... chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive to ... live and work. Getting people to a better place has made us a better company for over a century ...
Loan Sales Specialist
Wake Forest, NC · On-site
... chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive to ... live and work. Getting people to a better place has made us a better company for over a century.
Loan Sales Specialist
Wake Forest, NC · On-site
... chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive to ... live and work. Getting people to a better place has made us a better company for over a century.
Loan Sales Specialist
Raleigh, NC · On-site
... chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive to ... live and work. Getting people to a better place has made us a better company for over a century.
Loan Sales Specialist
Raleigh, NC · On-site
... chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive to ... live and work. Getting people to a better place has made us a better company for over a century.
Loan Sales Specialist
Knightdale, NC · On-site
... chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive to ... live and work. Getting people to a better place has made us a better company for over a century.
Loan Sales Specialist
Knightdale, NC · On-site
... chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive to ... live and work. Getting people to a better place has made us a better company for over a century.
Entry Level Live Chat information
See Raleigh, NC salary details
$13.55 - $14.62
5% of jobs
$14.62 - $15.68
9% of jobs
$15.68 - $16.74
10% of jobs
$16.75 is the 25th percentile. Wages below this are outliers.
$16.74 - $17.80
27% of jobs
$17.80 - $18.86
19% of jobs
$19.42 is the 75th percentile. Wages above this are outliers.
$18.86 - $19.93
9% of jobs
$19.93 - $20.99
6% of jobs
$20.99 - $22.05
5% of jobs
$22.05 - $23.11
3% of jobs
$23.11 - $24.17
4% of jobs
$24.17 - $25.24
2% of jobs
$13
$18
$25
How much do entry level live chat jobs pay per hour?
What does a typical shift look like for an Entry Level Live Chat employee?
A typical shift for an Entry Level Live Chat employee involves logging into a chat system and responding to customer inquiries in real-time, often handling multiple chat conversations simultaneously. You will work closely with other support team members and may escalate complex issues to supervisors or specialized departments as needed. Shifts can be structured around regular business hours or include evenings and weekends depending on the employer's needs. The environment is fast-paced and goal-oriented, offering valuable experience in customer interaction and problem-solving. Over time, high performers may have the opportunity to advance to senior support roles, quality assurance, or team leadership positions.
What are the key skills and qualifications needed to thrive in the Entry Level Live Chat position, and why are they important?
To excel as an Entry Level Live Chat representative, you need strong written communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools is often required, though on-the-job training is common. Exceptional customer service, problem-solving abilities, and patience help you stand out in this role. These skills ensure you can efficiently assist customers, resolve inquiries, and contribute positively to the company’s reputation.
What is an Entry Level Live Chat job?
An Entry Level Live Chat job involves assisting customers through online chat by answering their questions, resolving issues, and providing support in real time. It requires good communication skills, typing speed, and the ability to multitask. No prior experience is typically needed, as training is provided. This role is common in customer service, sales, and technical support industries.
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Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 13 days ago
OneMain Financial rating
7.6
Based on 100 frontline employees who took The Breakroom Quiz
109th of 148 rated financial services
Job description
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Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
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Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
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Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
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Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
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Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
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Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
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Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options
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High School Diploma or GED
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Sales, Collections or Customer Service experience
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Bilingual - Spanish
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Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
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Up to 4% matching 401(k)
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Employee Stock Purchase Plan (10% share discount)
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Tuition reimbursement
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Paid time off (15 days’ vacation per year, prorated based on start date)
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Paid sick leave as determined by state or local ordinance (prorated based on start date)
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11 Paid holidays (4 floating holidays, prorated based on start date)
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Paid volunteer time (3 days per year, prorated based on start date)
What OneMain Financial employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About OneMain Financial
Sourced by ZipRecruiter
Industry
Finance and insurance
Company size
5,001 - 10,000 Employees
Headquarters location
Baltimore, MD, US