2

Entry Level Live Chat Jobs in Raleigh, NC (NOW HIRING)

... chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive to ... live and work. Getting people to a better place has made us a better company for over a century ...

... chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive to ... live and work. Getting people to a better place has made us a better company for over a century.

... chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive to ... live and work. Getting people to a better place has made us a better company for over a century.

Entry Level Live Chat information

See Raleigh, NC salary details

$13

$18

$25

How much do entry level live chat jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for entry level live chat in Raleigh, NC is $18.65, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $19.86 per hour, depending on experience, location, and employer.

What does a typical shift look like for an Entry Level Live Chat employee?

A typical shift for an Entry Level Live Chat employee involves logging into a chat system and responding to customer inquiries in real-time, often handling multiple chat conversations simultaneously. You will work closely with other support team members and may escalate complex issues to supervisors or specialized departments as needed. Shifts can be structured around regular business hours or include evenings and weekends depending on the employer's needs. The environment is fast-paced and goal-oriented, offering valuable experience in customer interaction and problem-solving. Over time, high performers may have the opportunity to advance to senior support roles, quality assurance, or team leadership positions.

What are the key skills and qualifications needed to thrive in the Entry Level Live Chat position, and why are they important?

To excel as an Entry Level Live Chat representative, you need strong written communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools is often required, though on-the-job training is common. Exceptional customer service, problem-solving abilities, and patience help you stand out in this role. These skills ensure you can efficiently assist customers, resolve inquiries, and contribute positively to the company’s reputation.

What is an Entry Level Live Chat job?

An Entry Level Live Chat job involves assisting customers through online chat by answering their questions, resolving issues, and providing support in real time. It requires good communication skills, typing speed, and the ability to multitask. No prior experience is typically needed, as training is provided. This role is common in customer service, sales, and technical support industries.

What are the most commonly searched types of Live Chat jobs in Raleigh, NC? The most popular types of Live Chat jobs in Raleigh, NC are:
What are popular job titles related to Entry Level Live Chat jobs in Raleigh, NC? For Entry Level Live Chat jobs in Raleigh, NC, the most frequently searched job titles are:
What cities near Raleigh, NC are hiring for Entry Level Live Chat jobs? Cities near Raleigh, NC with the most Entry Level Live Chat job openings:
Loan Acquisition Specialist

Loan Acquisition Specialist

OneMain Financial

Knightdale, NC

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago


OneMain Financial rating

7.6

Company rating: 7.6 out of 10

Based on 100 frontline employees who took The Breakroom Quiz

109th of 148 rated financial services


Job description

At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success.  This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career.  
In the Role   
  • Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service  
  • Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals  
  • Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs 
  • Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations 
  • Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems 
  • Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude 
  • Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options  
Requirements:     
  • High School Diploma or GED      
Preferred:  
  • Sales, Collections or Customer Service experience    
  • Bilingual - Spanish    
Location: On site    
The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.     
Who we Are 
A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include: 
  • Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances  
  • Up to 4% matching 401(k)    
  • Employee Stock Purchase Plan (10% share discount)    
  • Tuition reimbursement    
  • Paid time off (15 days’ vacation per year, prorated based on start date)  
  • Paid sick leave as determined by state or local ordinance (prorated based on start date)  
  • 11 Paid holidays (4 floating holidays, prorated based on start date)  
  • Paid volunteer time (3 days per year, prorated based on start date) 
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.  
In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online.   
At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.  
Key Word Tags    
Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee   

What OneMain Financial employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom