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Customer Service Logistics Jobs in Virginia (NOW HIRING)

Knowledge Management, Inc.

Logistics SME II

Arlington, VA · On-site

$140K - $150K/yr

Since 1998, our solutions and services have helped our clients improve performance, drive cost and ... Pentagon, Arlington, VA Customer : Headquarters, U.S. Marine Corps Salary Range : $ 140,000.00 ...

Knowledge Management, Inc.

Logistics SME II

Arlington, VA · On-site

$140K - $150K/yr

Since 1998, our solutions and services have helped our clients improve performance, drive cost and ... Pentagon, Arlington, VA Customer : Headquarters, U.S. Marine Corps Salary Range : $ 140,000.00 ...

Intrepidgs

Customer Service Representative

Mclean, VA

$16.25 - $22/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service ... C., JPATS Logistics Services, LLC., and subsidiaries is an EOE, including disability/vets. All ...

Intrepidgs

Customer Service Representative

Mclean, VA

$16.25 - $22/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service ... C., JPATS Logistics Services, LLC., and subsidiaries is an EOE, including disability/vets. All ...

Intrepid

Customer Service Representative

Mclean, VA · On-site

$16.25 - $22/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service ... C., JPATS Logistics Services, LLC., and subsidiaries is an EOE, including disability/vets. All ...

Intrepidgs

Customer Service Representative

Mclean, VA

$16.25 - $22/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service ... C., JPATS Logistics Services, LLC., and subsidiaries is an EOE, including disability/vets. All ...

Intrepid

Customer Service Representative

Mclean, VA · On-site

$16.25 - $22/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service ... C., JPATS Logistics Services, LLC., and subsidiaries is an EOE, including disability/vets. All ...

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All JobsCustomer Service Logistics JobsCustomer Service Logistics Jobs in Virginia

Customer Service Logistics information

See Virginia salary details

$9

$18

$26

How much do customer service logistics jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for customer service logistics in Virginia is $18.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What is the job description of customer service and logistics?

A customer service and logistics role involves managing customer interactions, addressing inquiries, and resolving issues related to shipments, orders, and deliveries. It also includes coordinating the movement of goods, tracking shipments, and ensuring timely delivery using logistics software and communication skills. The job often requires problem-solving, organization, and familiarity with supply chain processes.

How does a Customer Service Logistics professional typically collaborate with other departments to resolve shipment issues?

Customer Service Logistics professionals frequently work alongside teams such as warehouse operations, transportation, and sales to quickly resolve shipment delays, inventory discrepancies, or delivery concerns. Effective communication and coordination are key, as this role often acts as the main liaison between customers and internal departments. Regular meetings, shared tracking systems, and escalation protocols help ensure issues are addressed efficiently, maintaining customer satisfaction and smooth supply chain operations.

What is logistics customer service?

Logistics customer service involves assisting clients with their shipping, delivery, and supply chain needs. It includes tracking shipments, resolving delivery issues, and providing information about logistics processes, often using tools like transportation management systems (TMS). Strong communication and problem-solving skills are essential for success in this role.

What are the highest paid customer service jobs?

In customer service logistics, managerial roles such as Customer Service Manager or Logistics Supervisor tend to have higher salaries, often exceeding $60,000 annually. Senior positions, including Supply Chain Manager or Customer Service Director, can earn over $80,000 to $100,000 depending on experience, industry, and company size. Advanced skills in data analysis, software tools, and certifications can also contribute to higher compensation.

What is the highest paying logistics job?

In logistics, supply chain director or logistics director roles tend to be the highest paying, often earning six-figure salaries. These positions require extensive experience, strategic planning skills, and often involve overseeing large teams and complex operations.

What is a Customer Service Logistics job?

A Customer Service Logistics job involves coordinating and managing the movement of goods and products to ensure they reach customers efficiently and on time. Professionals in this role act as a liaison between customers, suppliers, and logistics providers to resolve issues, answer queries, and process orders. They are responsible for tracking shipments, handling complaints, and ensuring customer satisfaction throughout the delivery process. This position requires strong communication, problem-solving, and organizational skills.

What is the difference between Customer Service Logistics vs Customer Service Representative?

AspectCustomer Service LogisticsCustomer Service Representative
Primary FocusManaging logistics-related customer inquiries, tracking shipments, coordinating delivery issuesHandling general customer inquiries, product information, and service support
Required SkillsLogistics knowledge, supply chain understanding, communication skillsCommunication, problem-solving, product knowledge
Work EnvironmentWarehouses, logistics offices, supply chain departmentsCall centers, retail stores, customer service departments
Common CertificationsLogistics certifications, supply chain coursesCustomer service training, communication courses

Customer Service Logistics focuses on managing customer interactions related to logistics and supply chain issues, while Customer Service Representatives handle general customer inquiries across various products and services. Both roles require strong communication skills but differ in industry-specific knowledge and work environment.

What are the key skills and qualifications needed to thrive as a Customer Service Logistics professional, and why are they important?

To thrive as a Customer Service Logistics professional, you need a solid understanding of supply chain processes, order management, and inventory control, often supported by a relevant degree or logistics certification. Proficiency with logistics management software, ERP systems, and tracking technologies is typically expected. Strong communication, problem-solving, and organizational skills help you effectively manage client relationships and resolve issues quickly. These skills are crucial for ensuring smooth operations, timely deliveries, and high customer satisfaction in a fast-paced logistics environment.
What are popular job titles related to Customer Service Logistics jobs in Virginia? For Customer Service Logistics jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Customer Service Logistics jobs in Virginia look for? The top searched job categories for Customer Service Logistics jobs in Virginia are:
What cities in Virginia are hiring for Customer Service Logistics jobs? Cities in Virginia with the most Customer Service Logistics job openings:
Customer Service Logistics jobs near you
Infographic showing various Customer Service Logistics job openings in Virginia as of July 2026, with employment types broken down into 77% Full Time, 19% Part Time, 2% Temporary, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $38,762 per year, or $18.6 per hour.
Customer Service & Logistics Specialist I

Customer Service & Logistics Specialist I

Luck Stone

Chantilly, VA

$24.38 - $36.58/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

Customer Service & Logistics Specialist
Hours: 6:00 AM – 4:00 PM Mon-Fri, up to two 1/2 day Saturdays per month

Luck Stone Bull Run Plant is seeking a Customer Service Specialist.

Are you a problem-solver who thrives in a fast-paced environment? We’re looking for a Customer Service & Logistics Specialist who can deliver top-notch service, keep operations running smoothly, and ensure every customer leaves satisfied. In this role, you’ll be the go-to link between our customers, drivers, sales team, and operations while making sure orders are fulfilled accurately and efficiently.

What You’ll Do

  • Coordinate & Fulfill Orders: Handle order entry, dispatch, scale operations, and ticket processing. Assign contract and private haul trucks, provide accurate maps and directions, and navigate both city and rural routes while following weight restrictions.
  • Deliver Outstanding Service: Respond quickly to customer needs, providing practical solutions and maintaining service excellence.
  • Keep Things on Track: Meet department performance standards and benchmark service levels.
  • Manage Transactions: Handle cash, process credit card payments and deposits, and make account adjustments as needed.

What You Bring

  • Experience: 3+ years in a customer-focused role where service excellence was essential preferably in an office environment.
  • Education: High school diploma or equivalent.
  • Skills & Strengths:
    • Flexible, self-starting, punctual and comfortable juggling multiple priorities.
    • Tech-savvy with the ability to learn new software
    • Collaborative communicator who builds strong relationships with customers, drivers, and internal teams.
    • Critical thinker who uses resources efficiently.
    • Creative problem-solver who adapts quickly to last-minute changes.
    • Steady and composed under pressure in deadline-driven situations.

Competitive hourly pay (biweekly). Benefits start day 1 of employment and include: 

  • Medical, dental, vision, life insurance, long term disability
  • Paid time off: personal, vacation, holidays, 5 well-being days annually
  • Matching 401K and retirement pension

The estimated pay range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Luck Companies is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.  We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. EEO

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