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Customer Service Logistics Jobs in Virginia (NOW HIRING)

Ryder

Customer Logistics Manager

Front Royal, VA

Customer service satisfaction and expectation management * Staffing performance management and ... Logistics industry knowledge advanced required * Knowledge and understanding of Customer/Company ...

Intrepidgs

Customer Service Representative

Mclean, VA

$16.25 - $22/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service ... C., JPATS Logistics Services, LLC., and subsidiaries is an EOE, including disability/vets. All ...

Intrepid

Customer Service Representative

Mclean, VA · On-site

$16.25 - $22/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service ... C., JPATS Logistics Services, LLC., and subsidiaries is an EOE, including disability/vets. All ...

Intrepid

Customer Service Representative

Mclean, VA · On-site

$16.25 - $22/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service ... C., JPATS Logistics Services, LLC., and subsidiaries is an EOE, including disability/vets. All ...

Intrepidgs

Customer Service Representative

Mclean, VA

$16.25 - $22/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service ... C., JPATS Logistics Services, LLC., and subsidiaries is an EOE, including disability/vets. All ...

Intrepidgs

Customer Service Representative

Mclean, VA

$16.25 - $22/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service ... C., JPATS Logistics Services, LLC., and subsidiaries is an EOE, including disability/vets. All ...

Intrepid USA

Customer Service Representative

Mclean, VA · On-site

$16.50 - $22.25/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service ... C., JPATS Logistics Services, LLC., and subsidiaries is an EOE, including disability/vets. All ...

Intrepid

Customer Service Representative

Mclean, VA · On-site

$16.25 - $22/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service ... C., JPATS Logistics Services, LLC., and subsidiaries is an EOE, including disability/vets. All ...

Intrepid

Customer Service Representative

Mclean, VA · On-site

$16.25 - $22/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service ... C., JPATS Logistics Services, LLC., and subsidiaries is an EOE, including disability/vets. All ...

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All JobsCustomer Service Logistics JobsCustomer Service Logistics Jobs in Virginia

Customer Service Logistics information

See Virginia salary details

$9

$18

$26

How much do customer service logistics jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for customer service logistics in Virginia is $18.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

How does a customer service logistics professional typically collaborate with other departments to resolve shipment issues?

Customer Service Logistics professionals frequently work alongside teams such as warehouse operations, transportation, and sales to quickly resolve shipment delays, inventory discrepancies, or delivery concerns. Effective communication and coordination are key, as this role often acts as the main liaison between customers and internal departments. Regular meetings, shared tracking systems, and escalation protocols help ensure issues are addressed efficiently, maintaining customer satisfaction and smooth supply chain operations.

What is a customer service logistics?

A Customer Service Logistics job involves coordinating and managing the movement of goods and products to ensure they reach customers efficiently and on time. Professionals in this role act as a liaison between customers, suppliers, and logistics providers to resolve issues, answer queries, and process orders. They are responsible for tracking shipments, handling complaints, and ensuring customer satisfaction throughout the delivery process. This position requires strong communication, problem-solving, and organizational skills.

What is the difference between Customer Service Logistics vs Customer Service Representative?

AspectCustomer Service LogisticsCustomer Service Representative
Primary FocusManaging logistics-related customer inquiries, tracking shipments, coordinating delivery issuesHandling general customer inquiries, product information, and service support
Required SkillsLogistics knowledge, supply chain understanding, communication skillsCommunication, problem-solving, product knowledge
Work EnvironmentWarehouses, logistics offices, supply chain departmentsCall centers, retail stores, customer service departments
Common CertificationsLogistics certifications, supply chain coursesCustomer service training, communication courses

Customer Service Logistics focuses on managing customer interactions related to logistics and supply chain issues, while Customer Service Representatives handle general customer inquiries across various products and services. Both roles require strong communication skills but differ in industry-specific knowledge and work environment.

What are the key skills and qualifications needed to thrive as a customer service logistics professional, and why are they important?

To thrive as a Customer Service Logistics professional, you need a solid understanding of supply chain processes, order management, and inventory control, often supported by a relevant degree or logistics certification. Proficiency with logistics management software, ERP systems, and tracking technologies is typically expected. Strong communication, problem-solving, and organizational skills help you effectively manage client relationships and resolve issues quickly. These skills are crucial for ensuring smooth operations, timely deliveries, and high customer satisfaction in a fast-paced logistics environment.
What are popular job titles related to Customer Service Logistics jobs in Virginia? For Customer Service Logistics jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Customer Service Logistics jobs in Virginia look for? The top searched job categories for Customer Service Logistics jobs in Virginia are:
What cities in Virginia are hiring for Customer Service Logistics jobs? Cities in Virginia with the most Customer Service Logistics job openings:
Customer Service Logistics jobs near you
Infographic showing various Customer Service Logistics job openings in Virginia as of July 2026, with employment types broken down into 77% Full Time, 19% Part Time, 2% Temporary, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $38,762 per year, or $18.6 per hour.

Logistics and Customer Service Representative

Dominion Fiber Technologies

Henrico, VA • On-site

Full-time

Re-posted 9 days ago

Job description

Job Title: Logistics & Operations Coordinator
Location: Richmond, VA Company: A leading distribution company specializing in distribution of Synthetic Fibers for various industrial applications.(automotive, utilities, sporting goods, etc.)
The Role: We are looking for a high-energy, pragmatic individual to manage the critical flow of our warehouse and distribution operations. This is a demanding role that sits at the intersection of customer service and logistics. You'll be responsible for ensuring our inbound and outbound shipments are perfectly timed while directing our forklift team to success.
Main Responsibilities:
  • Freight & Container Management: Schedule all inbound freight, including containers and full truckloads (TL).
  • Outbound Logistics: Coordinate outbound orders across TL and LTL carriers.
  • Operational: Prioritize daily orders and provide clear direction to the forklift operators to keep the warehouse floor efficient.
  • Manufacturing Liaison: Coordinate material transport to and from our third-party processing partners.
  • Customer Documentation: Proactively provide customers with all required shipping documentation and order updates.
  • Administrative Accuracy: Perform check deposits and audit freight invoices to ensure 100% billing accuracy.

What You Bring:
  • Pragmatic Problem Solver: You can make quick, sensible decisions in a busy, high-pressure environment.
  • Logistics Veteran: Comfortable managing TL, LTL, and international container schedules.
  • Detail-Oriented: You don't miss a digit on an invoice or a document in a shipping packet.

Would you like to join us?
Please let us know what you are looking for in your next role and send your resume to: benno.terhorst@fibrxl.com

Apply