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Customer Service Logistics Jobs in Virginia (NOW HIRING)

Intrepidgs

Customer Service Representative

Mclean, VA

$16.25 - $22/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service ... C., JPATS Logistics Services, LLC., and subsidiaries is an EOE, including disability/vets. All ...

DSV Air & Sea

Customer Service Agent, CSR

Winchester, VA · On-site

$25.50/hr

Customer Service DSV - Global Transport and Logistics At DSV, our purpose is to keep customers' supply chains flowing and enable the business of our customers by ensuring reliable and efficient ...

DSV A/S

Customer Service Agent, CSR

Winchester, VA · On-site

$25.50/hr

DSV - Global Transport and Logistics At DSV, our purpose is to keep customers' supply chains ... The CSR is responsible for building rapport and trust with Clients by delivering exceptional ...

Daniels Health

Customer Service Advocate

Richmond, VA

$20.13 - $22.25/hr

Support all customer service and administrative functions related to hazardous waste logistics, including preparing and closing manifests, creating route books, scheduling with third-party ...

Daniels Health

Customer Service Advocate

Richmond, VA · On-site

$20.13 - $22.25/hr

Support all customer service and administrative functions related to hazardous waste logistics, including preparing and closing manifests, creating route books, scheduling with third-party ...

Daniels Health

Customer Service Advocate

Richmond, VA · On-site

$20.13 - $22.25/hr

Support all customer service and administrative functions related to hazardous waste logistics, including preparing and closing manifests, creating route books, scheduling with third-party ...

Daniels Health

Customer Service Advocate

Richmond, VA · On-site

$20.13 - $22.25/hr

Support all customer service and administrative functions related to hazardous waste logistics, including preparing and closing manifests, creating route books, scheduling with third-party ...

Ace Handyman Services

customer service rep

Springfield, VA · On-site

$20/hr

You will also provide logistical support for our craftsmen, helping them with material ordering and ... Strong customer service skills * Excellent office management skills * Solid typing skills; ten-key ...

Ace Handyman Services

customer service rep

Springfield, VA · On-site

$20/hr

You will also provide logistical support for our craftsmen, helping them with material ordering and ... Strong customer service skills * Excellent office management skills * Solid typing skills; ten-key ...

DSV Air & Sea

Customer Service Agent

Manassas, VA · On-site

$15.50 - $20.75/hr

DSV - Global Transport and Logistics At DSV, our purpose is to keep customers' supply chains ... Customer Service Agent - 122760 Time Type: Full Time POSITION SUMMARY The CSR is responsible for ...

DSV A/S

Customer Service Supervisor

Sterling, VA · On-site

$60K - $70K/yr

DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded ... Customer Service Supervisor Time Type: Full Time Position Description Summary: Responsible for ...

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All JobsCustomer Service Logistics JobsCustomer Service Logistics Jobs in Virginia

Customer Service Logistics information

See Virginia salary details

$9

$18

$26

How much do customer service logistics jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for customer service logistics in Virginia is $18.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

How does a customer service logistics professional typically collaborate with other departments to resolve shipment issues?

Customer Service Logistics professionals frequently work alongside teams such as warehouse operations, transportation, and sales to quickly resolve shipment delays, inventory discrepancies, or delivery concerns. Effective communication and coordination are key, as this role often acts as the main liaison between customers and internal departments. Regular meetings, shared tracking systems, and escalation protocols help ensure issues are addressed efficiently, maintaining customer satisfaction and smooth supply chain operations.

What is a customer service logistics?

A Customer Service Logistics job involves coordinating and managing the movement of goods and products to ensure they reach customers efficiently and on time. Professionals in this role act as a liaison between customers, suppliers, and logistics providers to resolve issues, answer queries, and process orders. They are responsible for tracking shipments, handling complaints, and ensuring customer satisfaction throughout the delivery process. This position requires strong communication, problem-solving, and organizational skills.

What is the difference between Customer Service Logistics vs Customer Service Representative?

AspectCustomer Service LogisticsCustomer Service Representative
Primary FocusManaging logistics-related customer inquiries, tracking shipments, coordinating delivery issuesHandling general customer inquiries, product information, and service support
Required SkillsLogistics knowledge, supply chain understanding, communication skillsCommunication, problem-solving, product knowledge
Work EnvironmentWarehouses, logistics offices, supply chain departmentsCall centers, retail stores, customer service departments
Common CertificationsLogistics certifications, supply chain coursesCustomer service training, communication courses

Customer Service Logistics focuses on managing customer interactions related to logistics and supply chain issues, while Customer Service Representatives handle general customer inquiries across various products and services. Both roles require strong communication skills but differ in industry-specific knowledge and work environment.

What are the key skills and qualifications needed to thrive as a customer service logistics professional, and why are they important?

To thrive as a Customer Service Logistics professional, you need a solid understanding of supply chain processes, order management, and inventory control, often supported by a relevant degree or logistics certification. Proficiency with logistics management software, ERP systems, and tracking technologies is typically expected. Strong communication, problem-solving, and organizational skills help you effectively manage client relationships and resolve issues quickly. These skills are crucial for ensuring smooth operations, timely deliveries, and high customer satisfaction in a fast-paced logistics environment.
What are popular job titles related to Customer Service Logistics jobs in Virginia? For Customer Service Logistics jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Customer Service Logistics jobs in Virginia look for? The top searched job categories for Customer Service Logistics jobs in Virginia are:
What cities in Virginia are hiring for Customer Service Logistics jobs? Cities in Virginia with the most Customer Service Logistics job openings:
Customer Service Logistics jobs near you
Infographic showing various Customer Service Logistics job openings in Virginia as of July 2026, with employment types broken down into 77% Full Time, 19% Part Time, 2% Temporary, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $38,762 per year, or $18.6 per hour.

Customer Service Representative

Intrepidgs

Mclean, VA

$16.25 - $22/hr

Full-time

Re-posted 24 days ago

Job description

As theCustomer Service Representative, you will provide onsite full-time Customer Service & Concierge Desk/Conference Center Support. This position has high client visibility and promotion potential.


ESSENTIAL JOB FUNCTIONS:

  • Responds to all telephone, walk-in, and electronic inquiries for assistance.
  • Tracks and monitors service requests to ensure each is accurate, completed and closed in a timely manner.
  • Creates meeting reservations and configures conference rooms in accordance with individual requests.
  • Provides support to conference center attendees to include identifying supplies needed, operating equipment, and conference set-up and breakdown. Ensures conference rooms are clean and void of classified materials at the end of the day.
  • Performs other administrative duties, as needed.

EDUCATION & EXPERIENCE:

  • High School Diploma or GED.
  • Minimum of one (1) year of recent experience working at a customer service center.
  • Must be proficient in the use of Microsoft Office, primarily Word and Excel.

KNOWLEDGE & SKILLS:

  • Strong interpersonal skills to maintain effective working relationships with team and customers.
  • Good oral and written communication skills sufficient to respond to customers' routine questions in a clear and concise manner.
  • Ability to manage own activities and workflow under tight deadlines.
  • Ability to apply a strong customer focus orientation to understand customer requirements. and suggest and implement solutions.
  • Ability to ensure that management, co-workers, customers, and stakeholders are kept informed.

SECURITY CLEARANCE:Active Top Secret SCI

Intrepid Acquisition Holdings, LLC

www.intrepidgs.com

Intrepid Acquisition Holdings, LLC. (IAH), is a leading provider of global-scale logistics, facilities management, and advanced professional and technical services. IAH provides a broad spectrum of services and solutions to U.S. and international government agencies, and organizations. As a world-class leader in providing seasoned program management, IAH leverages and integrates its capabilities to provide safe, innovative, and reliable solutions to meet customers' diverse and complex challenges.

Intrepid Acquisition Holdings, LLC. ("IAH" and/or "Company") and its affiliates, including but not limited to IAP World Services, Inc., Readiness Management Support L.C., JPATS Logistics Services, LLC., and subsidiaries is an EOE, including disability/vets.


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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