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Customer Service Logistics Jobs in Reston, VA (NOW HIRING)

ABC Imaging

Customer Service Representative

Annandale, VA · On-site

$16 - $21.75/hr

Customer Service Representative (Print Production & Logistics Coordination) Position Summary We are seeking a motivated Customer Service Representative to join an international printing and graphics ...

New

ABC Imaging

Customer Service Representative

Annandale, VA · On-site

$16 - $21.75/hr

Customer Service Representative (Print Production & Logistics Coordination) Position Summary We are seeking a motivated Customer Service Representative to join an international printing and graphics ...

New

ABC Imaging

Customer Service Representative

Annandale, VA

$16 - $21.75/hr

Customer Service Representative (Print Production & Logistics Coordination) Position Summary We are seeking a motivated Customer Service Representative to join an international printing and graphics ...

New

ABC Imaging

Customer Service Representative

Annandale, VA · On-site

$16 - $21.75/hr

Customer Service Representative (Print Production & Logistics Coordination) Position Summary We are seeking a motivated Customer Service Representative to join an international printing and graphics ...

New

ABC Imaging

Customer Service Representative

Annandale, VA · On-site

$16 - $21.75/hr

**** Customer Service Representative (Print Production & Logistics Coordination) Position Summary We are seeking a motivated Customer Service Representative to join an international printing and graphics ...

New

Intrepid

Customer Service Representative

Bethesda, MD · On-site

$17 - $23.25/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service ... C., JPATS Logistics Services, LLC., and subsidiaries is an EOE, including disability/vets. All ...

Intrepidgs

Customer Service Representative

Mclean, VA

$16.25 - $22/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service ... C., JPATS Logistics Services, LLC., and subsidiaries is an EOE, including disability/vets. All ...

Intrepid

Customer Service Representative

Mclean, VA · On-site

$16.25 - $22/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service ... C., JPATS Logistics Services, LLC., and subsidiaries is an EOE, including disability/vets. All ...

Intrepidgs

Customer Service Representative

Bethesda, MD

$17 - $23.25/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service ... C., JPATS Logistics Services, LLC., and subsidiaries is an EOE, including disability/vets. All ...

Intrepidgs

Customer Service Representative

Mclean, VA

$16.25 - $22/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service ... C., JPATS Logistics Services, LLC., and subsidiaries is an EOE, including disability/vets. All ...

Intrepid

Customer Service Representative

Mclean, VA · On-site

$16.25 - $22/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service ... C., JPATS Logistics Services, LLC., and subsidiaries is an EOE, including disability/vets. All ...

Intrepid

Customer Service Representative

Mclean, VA · On-site

$16.25 - $22/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service ... C., JPATS Logistics Services, LLC., and subsidiaries is an EOE, including disability/vets. All ...

Intrepid

Customer Service Representative

Bethesda, MD · On-site

$17 - $23.25/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service ... C., JPATS Logistics Services, LLC., and subsidiaries is an EOE, including disability/vets. All ...

Intrepid USA

Customer Service Representative

Bethesda, MD · On-site

$17.25 - $23.25/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service ... C., JPATS Logistics Services, LLC., and subsidiaries is an EOE, including disability/vets. All ...

Intrepid

Customer Service Representative

Bethesda, MD · On-site

$17 - $23.25/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service ... C., JPATS Logistics Services, LLC., and subsidiaries is an EOE, including disability/vets. All ...

Intrepid

Customer Service Representative

Mclean, VA · On-site

$16.25 - $22/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service ... C., JPATS Logistics Services, LLC., and subsidiaries is an EOE, including disability/vets. All ...

Intrepid

Customer Service Representative

Bethesda, MD · On-site

$17 - $23.25/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service ... C., JPATS Logistics Services, LLC., and subsidiaries is an EOE, including disability/vets. All ...

Intrepid USA

Customer Service Representative

Mclean, VA · On-site

$16.50 - $22.25/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service ... C., JPATS Logistics Services, LLC., and subsidiaries is an EOE, including disability/vets. All ...

Intrepidgs

Customer Service Representative

Bethesda, MD · On-site

$17 - $23.25/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service ... C., JPATS Logistics Services, LLC., and subsidiaries is an EOE, including disability/vets. All ...

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All JobsCustomer Service Logistics JobsCustomer Service Logistics Jobs in Reston, VA

Customer Service Logistics information

See Reston, VA salary details

$10

$19

$28

How much do customer service logistics jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for customer service logistics in Reston, VA is $19.56, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $21.78 per hour, depending on experience, location, and employer.

What is the role of logistics in customer service?

In customer service logistics, the role involves managing the movement, storage, and delivery of products to ensure timely and accurate order fulfillment. It requires coordination of supply chain activities, inventory management, and communication with customers to enhance satisfaction and loyalty.

How does a Customer Service Logistics professional typically collaborate with other departments to resolve shipment issues?

Customer Service Logistics professionals frequently work alongside teams such as warehouse operations, transportation, and sales to quickly resolve shipment delays, inventory discrepancies, or delivery concerns. Effective communication and coordination are key, as this role often acts as the main liaison between customers and internal departments. Regular meetings, shared tracking systems, and escalation protocols help ensure issues are addressed efficiently, maintaining customer satisfaction and smooth supply chain operations.

What is the job description of customer service in logistics?

Customer service in logistics involves assisting clients with shipment inquiries, tracking orders, resolving delivery issues, and providing information about shipping policies. It requires strong communication skills, familiarity with logistics software, and the ability to coordinate with warehouse and transportation teams to ensure timely deliveries.

What is the highest paying logistics job?

In logistics, roles such as Supply Chain Director or Logistics Manager tend to be the highest paying, often earning six-figure salaries. These positions require extensive experience, strategic planning skills, and knowledge of supply chain management software and industry regulations.

What is a Customer Service Logistics job?

A Customer Service Logistics job involves coordinating and managing the movement of goods and products to ensure they reach customers efficiently and on time. Professionals in this role act as a liaison between customers, suppliers, and logistics providers to resolve issues, answer queries, and process orders. They are responsible for tracking shipments, handling complaints, and ensuring customer satisfaction throughout the delivery process. This position requires strong communication, problem-solving, and organizational skills.

What is the difference between Customer Service Logistics vs Customer Service Representative?

AspectCustomer Service LogisticsCustomer Service Representative
Primary FocusManaging logistics-related customer inquiries, tracking shipments, coordinating delivery issuesHandling general customer inquiries, product information, and service support
Required SkillsLogistics knowledge, supply chain understanding, communication skillsCommunication, problem-solving, product knowledge
Work EnvironmentWarehouses, logistics offices, supply chain departmentsCall centers, retail stores, customer service departments
Common CertificationsLogistics certifications, supply chain coursesCustomer service training, communication courses

Customer Service Logistics focuses on managing customer interactions related to logistics and supply chain issues, while Customer Service Representatives handle general customer inquiries across various products and services. Both roles require strong communication skills but differ in industry-specific knowledge and work environment.

What are the key skills and qualifications needed to thrive as a Customer Service Logistics professional, and why are they important?

To thrive as a Customer Service Logistics professional, you need a solid understanding of supply chain processes, order management, and inventory control, often supported by a relevant degree or logistics certification. Proficiency with logistics management software, ERP systems, and tracking technologies is typically expected. Strong communication, problem-solving, and organizational skills help you effectively manage client relationships and resolve issues quickly. These skills are crucial for ensuring smooth operations, timely deliveries, and high customer satisfaction in a fast-paced logistics environment.

Is customer service a part of logistics?

Customer service is an important component of logistics, as it involves managing client relationships, addressing delivery issues, and ensuring customer satisfaction. Customer service roles in logistics often require communication skills, problem-solving, and familiarity with logistics management systems. These functions help ensure smooth supply chain operations and timely deliveries.
What job categories do people searching Customer Service Logistics jobs in Reston, VA look for? The top searched job categories for Customer Service Logistics jobs in Reston, VA are:
Customer Service Logistics jobs near you
Infographic showing various Customer Service Logistics job openings in Reston, VA as of June 2026, with employment types broken down into 73% Full Time, 23% Part Time, and 4% Contract. Highlights an 72% Physical, 2% Hybrid, and 26% Remote job distribution, with an average salary of $40,675 per year, or $19.6 per hour.
Customer Service Representative

Customer Service Representative

ABC Imaging

Annandale, VA • On-site

$16 - $21.75/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Customer Service Representative (Print Production & Logistics Coordination)

Position Summary
We are seeking a motivated Customer Service Representative to join an international printing and graphics company. This role is ideal for individuals looking to build a career in print production, client services, and logistics coordination. Full training will be provided.

This position serves as a key link between clients, production teams, and logistics operations, ensuring accurate communication, efficient workflow management, and timely project delivery.

Key Responsibilities

  • Manage and respond to client inquiries, quotes, job tickets, and orders via phone and email
  • Track and manage job progress, provide real-time status updates, and resolve issues quickly
  • Provide guidance on printing services, file preparation, production timelines, and specifications
  • Serve as the primary liaison between clients and production teams to ensure accurate job execution
  • Collaborate with internal departments to meet deadlines, quality standards, and client expectations
  • Coordinate logistics operations, including inbound and outbound shipments, carrier selection, routing, and delivery scheduling
  • Maintain accurate client records, job tracking, and order management data
  • Troubleshoot and resolve customer service and production issues in a timely and professional manner
  • Support operational efficiency through coordination with production, shipping, and fulfillment teams
  • Perform additional duties as assigned

Qualifications

  • Proven experience in customer service, account management, logistics coordination, or operations support
  • Strong understanding of print terminology, file formats, and production workflows preferred
  • Proficiency in Microsoft Office (Word, Excel, Outlook)
  • Experience with print management or order tracking systems is a plus
  • Excellent communication, organizational, and multitasking skills
  • Ability to work in a fast-paced, deadline-driven environment
  • Strong problem-solving skills with a client-focused mindset
  • Willingness to travel to customer and operational sites as needed
  • Ability to safely lift and handle items up to 25 lbs as required

Employment Type: Full Time

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