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Customer Service Logistics Jobs in Reston, VA (NOW HIRING)

Intrepid

Customer Service Representative

Bethesda, MD · On-site

$17 - $23.25/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service ... C., JPATS Logistics Services, LLC., and subsidiaries is an EOE, including disability/vets. All ...

Intrepid

Customer Service Representative

Mclean, VA · On-site

$16.25 - $22/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service ... C., JPATS Logistics Services, LLC., and subsidiaries is an EOE, including disability/vets. All ...

Intrepid

Customer Service Representative

Mclean, VA · On-site

$16.25 - $22/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service ... C., JPATS Logistics Services, LLC., and subsidiaries is an EOE, including disability/vets. All ...

Intrepidgs

Customer Service Representative

Mclean, VA

$16.25 - $22/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service ... C., JPATS Logistics Services, LLC., and subsidiaries is an EOE, including disability/vets. All ...

Intrepid

Customer Service Representative

Mclean, VA · On-site

$16.25 - $22/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service ... C., JPATS Logistics Services, LLC., and subsidiaries is an EOE, including disability/vets. All ...

Intrepid

Customer Service Representative

Bethesda, MD · On-site

$17 - $23.25/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service ... C., JPATS Logistics Services, LLC., and subsidiaries is an EOE, including disability/vets. All ...

Intrepid

Customer Service Representative

Bethesda, MD · On-site

$17 - $23.25/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service ... C., JPATS Logistics Services, LLC., and subsidiaries is an EOE, including disability/vets. All ...

Intrepid USA

Customer Service Representative

Bethesda, MD · On-site

$17.25 - $23.25/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service ... C., JPATS Logistics Services, LLC., and subsidiaries is an EOE, including disability/vets. All ...

Intrepidgs

Customer Service Representative

Mclean, VA

$16.25 - $22/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service ... C., JPATS Logistics Services, LLC., and subsidiaries is an EOE, including disability/vets. All ...

Intrepid USA

Customer Service Representative

Mclean, VA · On-site

$16.50 - $22.25/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service ... C., JPATS Logistics Services, LLC., and subsidiaries is an EOE, including disability/vets. All ...

Intrepid

Customer Service Representative

Bethesda, MD · On-site

$17 - $23.25/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service ... C., JPATS Logistics Services, LLC., and subsidiaries is an EOE, including disability/vets. All ...

Intrepidgs

Customer Service Representative

Mclean, VA

$16.25 - $22/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service ... C., JPATS Logistics Services, LLC., and subsidiaries is an EOE, including disability/vets. All ...

Intrepid

Customer Service Representative

Mclean, VA · On-site

$16.25 - $22/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service ... C., JPATS Logistics Services, LLC., and subsidiaries is an EOE, including disability/vets. All ...

Intrepidgs

Customer Service Representative

Bethesda, MD

$17 - $23.25/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service ... C., JPATS Logistics Services, LLC., and subsidiaries is an EOE, including disability/vets. All ...

Intrepidgs

Customer Service Representative

Bethesda, MD

$17 - $23.25/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service ... C., JPATS Logistics Services, LLC., and subsidiaries is an EOE, including disability/vets. All ...

Intrepidgs

Customer Service Representative

Mclean, VA

$16.25 - $22/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service ... C., JPATS Logistics Services, LLC., and subsidiaries is an EOE, including disability/vets. All ...

Intrepidgs

Customer Service Representative

Bethesda, MD

$17 - $23.25/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service ... C., JPATS Logistics Services, LLC., and subsidiaries is an EOE, including disability/vets. All ...

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Showing results 1-20

All JobsCustomer Service Logistics JobsCustomer Service Logistics Jobs in Reston, VA

Customer Service Logistics information

See Reston, VA salary details

$10

$19

$28

How much do customer service logistics jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for customer service logistics in Reston, VA is $19.56, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $21.78 per hour, depending on experience, location, and employer.

What is a customer service logistics?

A Customer Service Logistics job involves coordinating and managing the movement of goods and products to ensure they reach customers efficiently and on time. Professionals in this role act as a liaison between customers, suppliers, and logistics providers to resolve issues, answer queries, and process orders. They are responsible for tracking shipments, handling complaints, and ensuring customer satisfaction throughout the delivery process. This position requires strong communication, problem-solving, and organizational skills.

How does a customer service logistics professional typically collaborate with other departments to resolve shipment issues?

Customer Service Logistics professionals frequently work alongside teams such as warehouse operations, transportation, and sales to quickly resolve shipment delays, inventory discrepancies, or delivery concerns. Effective communication and coordination are key, as this role often acts as the main liaison between customers and internal departments. Regular meetings, shared tracking systems, and escalation protocols help ensure issues are addressed efficiently, maintaining customer satisfaction and smooth supply chain operations.

What are the key skills and qualifications needed to thrive as a customer service logistics professional, and why are they important?

To thrive as a Customer Service Logistics professional, you need a solid understanding of supply chain processes, order management, and inventory control, often supported by a relevant degree or logistics certification. Proficiency with logistics management software, ERP systems, and tracking technologies is typically expected. Strong communication, problem-solving, and organizational skills help you effectively manage client relationships and resolve issues quickly. These skills are crucial for ensuring smooth operations, timely deliveries, and high customer satisfaction in a fast-paced logistics environment.

What is the difference between Customer Service Logistics vs Customer Service Representative?

AspectCustomer Service LogisticsCustomer Service Representative
Primary FocusManaging logistics-related customer inquiries, tracking shipments, coordinating delivery issuesHandling general customer inquiries, product information, and service support
Required SkillsLogistics knowledge, supply chain understanding, communication skillsCommunication, problem-solving, product knowledge
Work EnvironmentWarehouses, logistics offices, supply chain departmentsCall centers, retail stores, customer service departments
Common CertificationsLogistics certifications, supply chain coursesCustomer service training, communication courses

Customer Service Logistics focuses on managing customer interactions related to logistics and supply chain issues, while Customer Service Representatives handle general customer inquiries across various products and services. Both roles require strong communication skills but differ in industry-specific knowledge and work environment.

What job categories do people searching Customer Service Logistics jobs in Reston, VA look for?

The top searched job categories for Customer Service Logistics jobs in Reston, VA are:

Customer Service Logistics jobs near you
Infographic showing various Customer Service Logistics job openings in Reston, VA as of July 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $40,675 per year, or $19.6 per hour.

Senior Logistician (Project Manager)

MANAGEMENT SUPPORT TECHNOLOGY, INCORPORATED

Washington, DC • On-site

$40 - $50/hr

Contractor

Posted 6 days ago

Job description

About the Role:

The Senior Logistician will serve as a part-time Project Manager (PM) for a federal contract supporting the Federal Trade Commission (FTC). The PM will oversee all logistics support service areas, ensuring seamless operations, compliance, and customer satisfaction across multiple locations; The PM will be responsible for leading a team, managing deliverables, and serving as the primary point of contact for the client.

Minimum Qualifications:

• Minimum of 3 years’ experience directly managing successful multi-location logistics services, preferably with federal agencies or government contracts.

• Proven experience managing a project team of logisticians.

• Demonstrated leadership in requirements management, service level agreements, change control management, data analytics, and quality assurance.

• Advanced time management and analytical skills.

• Excellent client-facing communication skills (verbal and written).

• Proficiency with ServiceNow or similar asset management systems (minimum 2 years’ experience).

• Ability to obtain and maintain a federal security clearance and pass background checks as required.

Preferred Qualifications:

• Project Management Professional (PMP) certification.

• Experience with federal property management regulations and agency property policies.

• Bachelor’s degree in business administration, supply chain, logistics, or a related field (or equivalent experience).

Responsibilities:

• Lead daily operations for all logistics service areas.

• Oversee and coordinate communications and ensure uninterrupted service performance.

• Identify, report, and proactively resolve risks and issues across service areas.

• Provide subject-matter expertise on federal regulations and agency policies related to logistics and asset management.

• Develop and maintain project management plans.

• Supervise and mentor a team of logistics professionals, ensuring cross-training and professional standards.

• Prepare and deliver required reports and documentation.

• Participate in weekly status meetings and client kick-off meetings.

Why MSTI? Join a team dedicated to supporting the mission of the Federal Trade Commission and making a difference in public service logistics. MSTI offers a collaborative environment, opportunities for professional growth, and the chance to lead impactful projects.


This position is contingent upon contract award and successful completion of all federal background checks and suitability determinations.