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Customer Service Logistics Jobs in Wisconsin (NOW HIRING)

Labor Solutions, LLC

Be Seen First

Customer Service Representatives

Mount Pleasant, WI · On-site

$24/hr

Bachelor's Degree or 1-2 years of related customer service, logistics, manufacturing, or order management experience * Experience with Microsoft Office, SAP, Batch Master, or similar ERP systems

Boston FAM

Customer Experience Professional

Madison, WI · On-site

$18/hr

Collaborate with logistics, operations, and sales to ensure accurate order processing and successful service delivery. * Uphold company policies and proactively maintain high customer satisfaction.

Poclain

Customer Service Manager

Sturtevant, WI · On-site

Lead and develop the Customer Logistics Agent team through coaching and performance management * Oversee forecasting and order management processes using ERP systems * Partner with Production ...

TEKsystems

Customer Service Representative

Kohler, WI · Hybrid

$21 - $22/hr

Shipping & Logistics Coordination * Coordinate outbound shipments to meet customer expectations and service-level requirements. * Obtain freight quotes and ensure freight charges are accurately ...

Pentair

Customer Service Rep

Delavan, WI · On-site

$21/hr

Customer Service Representative - Delavan, WI (Hybrid) At Pentair, you will work alongside ... Work closely with logistics relative to delivery instructions and expediting. Assist with booking ...

Roehl Transport

Customer Service Representative

Marshfield, WI · On-site

$16 - $21.75/hr

As a CSR, you manage the awarded freight volume from your customers, solicit freight, and develop ... and logistics companies. At Roehl Transport, our values guide our daily interactions with each ...

Daniels Health

Customer Service Advocate

Sturtevant, WI · On-site

Daniels Health is seeking a Customer Service Advocate to be the trusted voice for our healthcare ... Support daily routing logistics and inventory coordination * Collaborate across departments to ...

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All JobsCustomer Service Logistics JobsCustomer Service Logistics Jobs in Wisconsin

Customer Service Logistics information

See Wisconsin salary details

$9

$18

$27

How much do customer service logistics jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for customer service logistics in Wisconsin is $18.97, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $21.11 per hour, depending on experience, location, and employer.

How does a customer service logistics professional typically collaborate with other departments to resolve shipment issues?

Customer Service Logistics professionals frequently work alongside teams such as warehouse operations, transportation, and sales to quickly resolve shipment delays, inventory discrepancies, or delivery concerns. Effective communication and coordination are key, as this role often acts as the main liaison between customers and internal departments. Regular meetings, shared tracking systems, and escalation protocols help ensure issues are addressed efficiently, maintaining customer satisfaction and smooth supply chain operations.

What is a customer service logistics?

A Customer Service Logistics job involves coordinating and managing the movement of goods and products to ensure they reach customers efficiently and on time. Professionals in this role act as a liaison between customers, suppliers, and logistics providers to resolve issues, answer queries, and process orders. They are responsible for tracking shipments, handling complaints, and ensuring customer satisfaction throughout the delivery process. This position requires strong communication, problem-solving, and organizational skills.

What is the difference between Customer Service Logistics vs Customer Service Representative?

AspectCustomer Service LogisticsCustomer Service Representative
Primary FocusManaging logistics-related customer inquiries, tracking shipments, coordinating delivery issuesHandling general customer inquiries, product information, and service support
Required SkillsLogistics knowledge, supply chain understanding, communication skillsCommunication, problem-solving, product knowledge
Work EnvironmentWarehouses, logistics offices, supply chain departmentsCall centers, retail stores, customer service departments
Common CertificationsLogistics certifications, supply chain coursesCustomer service training, communication courses

Customer Service Logistics focuses on managing customer interactions related to logistics and supply chain issues, while Customer Service Representatives handle general customer inquiries across various products and services. Both roles require strong communication skills but differ in industry-specific knowledge and work environment.

What are the key skills and qualifications needed to thrive as a customer service logistics professional, and why are they important?

To thrive as a Customer Service Logistics professional, you need a solid understanding of supply chain processes, order management, and inventory control, often supported by a relevant degree or logistics certification. Proficiency with logistics management software, ERP systems, and tracking technologies is typically expected. Strong communication, problem-solving, and organizational skills help you effectively manage client relationships and resolve issues quickly. These skills are crucial for ensuring smooth operations, timely deliveries, and high customer satisfaction in a fast-paced logistics environment.
What are popular job titles related to Customer Service Logistics jobs in Wisconsin? For Customer Service Logistics jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Customer Service Logistics jobs in Wisconsin look for? The top searched job categories for Customer Service Logistics jobs in Wisconsin are:
Customer Service Logistics jobs near you
Infographic showing various Customer Service Logistics job openings in Wisconsin as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,463 per year, or $19 per hour.

Customer Service Representatives

Labor Solutions, LLC

Mount Pleasant, WI • On-site

$24/hr

Full-time

Posted 12 days ago

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Job description

Bilingual Customer Service & Order Fulfillment Specialist (English/Spanish)

Join Our Team!

Are you a customer-focused professional who thrives in a fast-paced environment? We're looking for a Bilingual Customer Service & Order Fulfillment Specialist to serve as the vital link between our customers, sales team, operations, and business partners. In this role, you'll take ownership of customer orders from entry through delivery while ensuring an exceptional customer experience every step of the way.

If you enjoy problem-solving, collaboration, and making a direct impact on customer satisfaction, we'd love to hear from you!

What You'll Do

✅ Process and manage domestic and international customer orders within our ERP system.

✅ Coordinate order fulfillment, tracking products from order entry through delivery.

✅ Verify product availability, pricing, shipping methods, and customer-specific requirements.

✅ Communicate proactively with customers regarding order status, delivery updates, and issue resolution.

✅ Partner with Supply Chain, Planning, Quality, Warehouse, and other teams to solve customer-related challenges.

✅ Manage Customer Service Requests (CSRs) and product-related concerns by gathering information, coordinating solutions, and ensuring timely follow-up.

✅ Build strong cross-functional relationships and identify opportunities to improve processes and customer experience.

✅ Maintain accurate customer data across ERP and other company systems.

✅ Route customer requests to the appropriate internal teams or affiliate locations.

✅ Support Accounts Receivable activities, including invoicing, collections, and account reconciliation assistance.

✅ Submit sample and documentation requests on behalf of the Sales team.

✅ Participate in ongoing training and professional development opportunities.

What We're Looking For

Required:

  • Fluent in English and Spanish (written and verbal)
  • Strong communication and customer service skills
  • Ability to work collaboratively across multiple departments
  • Detail-oriented with excellent organizational skills
  • Adaptable and comfortable managing multiple priorities

Preferred:

  • Bachelor's Degree or 1-2 years of related customer service, logistics, manufacturing, or order management experience
  • Experience with Microsoft Office, SAP, Batch Master, or similar ERP systems
  • Knowledge of logistics, shipping, routing, carriers, and Incoterms
  • Ability to perform basic business math and unit conversions
  • Continuous improvement or Lean mindset
  • Food industry experience
  • Portuguese language skills are a plus

Why You'll Love This Role

  • Work with customers around the globe
  • Be part of a collaborative, team-oriented environment
  • Gain exposure to supply chain, logistics, sales, and operations
  • Opportunity to drive process improvements and make a visible impact
  • Develop valuable skills in customer relationship management and order fulfillment

Work Environment

This position is primarily office-based in a professional and comfortable work setting. The role is mostly sedentary, though occasional walking, standing, and light lifting (up to 10 lbs.) may be required. Some on-call availability may be needed.

Company Description

Labor Solutions, LLC is a leader in the professional, temporary, and direct hire industry throughout the Midwest area. Our clients range from individual entrepreneurs to large corporations, and while we are big enough to serve Fortune 100 companies, we are small enough to stay nimble in an always-changing market.

Thank you!