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Senior Apac Customer Service Jobs in Wisconsin (NOW HIRING)

Oterra

Senior Customer Service Representative

Sturtevant, WI · On-site

$18.75 - $25.75/hr

General Summary The Senior Customer Service Representative serves as a key customer advocate and subject matter expert within the Customer Service team. This role is dedicated to supporting Oterra ...

Smurfit Westrock Company

Sr. Asst, Customer Service

Beloit, WI · On-site

$18.25 - $25.25/hr

As a Senior Assistant Customer Service, you will represent WestRock to the customer and act as a critical liaison between the customer, sales, and operations teams. You will be the first point of ...

Westrock

Sr. Asst, Customer Service

Beloit, WI · On-site

$18.75 - $26/hr

As a Senior Assistant Customer Service, you will represent WestRock to the customer and act as a critical liaison between the customer, sales, and operations teams. You will be the first point of ...

Smurfit Westrock

Sr. Asst, Customer Service

Beloit, WI · On-site

$18.75 - $26/hr

As a Senior Assistant Customer Service, you will represent WestRock to the customer and act as a critical liaison between the customer, sales, and operations teams. You will be the first point of ...

Smurfit Westrock

Sr. Asst, Customer Service

Beloit, WI · On-site

$18.25 - $25.25/hr

As a Senior Assistant Customer Service, you will represent WestRock to the customer and act as a critical liaison between the customer, sales, and operations teams. You will be the first point of ...

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Senior Apac Customer Service information

What is the difference between Senior Apac Customer Service vs Customer Support Specialist?

AspectSenior Apac Customer ServiceCustomer Support Specialist
CredentialsTypically requires 3+ years experience in customer service, with regional knowledge of APAC marketsUsually requires 1-2 years experience, with general customer service skills
Work EnvironmentRegional offices or remote roles supporting APAC clients, often in multinational companiesCall centers, online support, or retail environments, supporting local or global customers
Employer & Industry UsageCommon in tech, e-commerce, and telecom sectors operating in APACWidely used across various industries including retail, tech, and services

The main difference is that Senior Apac Customer Service roles require regional expertise and more experience, focusing on managing complex issues in APAC markets. Customer Support Specialists typically handle general inquiries and have less regional specialization, making the Senior Apac Customer Service role more senior and specialized.

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For Senior Apac Customer Service jobs in Wisconsin, the most frequently searched job titles are:

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The top searched job categories for Senior Apac Customer Service jobs in Wisconsin are:

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Cities in Wisconsin with the most Senior Apac Customer Service job openings:

Senior Apac Customer Service jobs near you
Infographic showing various Senior Apac Customer Service job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Senior Customer Service Representative

Schneider

Green Bay, WI

$18.75 - $25.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Schneider National rating

7.7

Company rating: 7.7 out of 10

Based on 102 frontline employees who took The Breakroom Quiz

104th of 366 rated logistics

Job description

Senior Customer Service Representative
Work model:On-Site
Location:Green Bay, WI, USA
Shift:First shift
Job level:Individual Contributor
Schedule:Full time; Monday - Friday 7:00 a.m. - 4:00 p.m.
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Job overview:

Schneider is seeking a Senior Customer Service Representative in Green Bay. The Senior Customer Service Rep will process and monitor customer orders, manage relationships, coordinate freight solicitation, and negotiate market rates.

Responsibilities:

  • Monitor customer freight and proactively identify potential issues to improve efficiency.
  • Recommend adjustments as freight volumes fluctuate.
  • Use reports, dashboards, and technology to analyze service issues and trends to determine solutions.
  • Collaborate with leaders, teams, and customers.
  • Maintain and develop customer relationships.

Skills and qualifications:

  • Have a high school diploma or GED.
  • 1 to 2 years of customer service experience preferred.
  • Ability to manage multiple priorities.

  • Strong written and oral communication skills.

Pay and benefits:

  • Medical, dental and vision insurance.
  • Company-paid life insurance.
  • 401(k) savings plan with company match.
  • Paid time off and paid holidays.
  • Results-based incentive pay program where you can earn above and beyond your base pay.
  • Tuition reimbursement.
  • See full list of customer service benefits.

Schneider's inclusive culture

Our history has taught us that treating everyone with dignity and respect is vital to our ongoing success. We embrace and seek out diversity that is inclusive of thought, race, ethnicity, national origin, sex, gender, gender expression, age, religion, sexual orientation, ability, medical condition, veteran or military status, experience and background. This diversity and openness ensures all associates have equal access to opportunities and resources to contribute fully to the organization's success, and it fuels innovation, improves strategic thinking and cultivates leadership. Any applicant may request a reasonable accommodation to complete a job application, pre-employment testing, or job interview or to otherwise participate in the hiring process consistent with the Americans with Disabilities Act (ADA) by contacting their Recruiter, Human Resources Business Partner, and/or Human Resources Leave Administration.

Job ID: 262468

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