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Remote Verizon Call Center Jobsexternal in Wisconsin (NOW HIRING)

ChenMed

$24.26/hr

Operating in a call center environment, receives inbound and makes outbound customer service calls ... Remote

New

ChenMed

$54K - $77K/yr

Identifies quality standards for the call center and develops processes meant to evaluate training ... Remote

TransPerfect

... call center-style setting. We offer comprehensive, paid training to launch your career as an Over-the-Phone (OPI) and Video Remote Interpreter (VRI), helping clients across industries such as health ...

TransPerfect

... call center-style setting. We offer comprehensive, paid training to launch your career as an Over-the-Phone (OPI) and Video Remote Interpreter (VRI), helping clients across industries such as health ...

TEKsystems

Real Time Coordinator REMOTE

Madison, WI · Remote

$25 - $32/hr

High School diploma, or equivalent 3 years of related work experience Prior call-center Real Time ... remote position. Application Deadline This position is anticipated to close on Sep 16, 2026. About ...

ChenMed

$24.26/hr

Operating in a call center environment, receives inbound and makes outbound customer service calls ... Remote

Afni, Inc.

Remote Customer Service Representative

Milwaukee, WI · Remote

$15.75 - $21.25/hr

Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center ... What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial ...

Afni, Inc.

Remote Customer Service Representative

Madison, WI · On-site +1

$16.25 - $22/hr

Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center ... What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial ...

Sagility

$21/hr

Licensed Health Insurance Agent - Medicare | Remote Put Your Health Insurance License to Work and ... Previous sales, customer service, call center, or health insurance experience preferred * Strong ...

Sagility LLC

$21/hr

Licensed Health Insurance Agent - Medicare | Remote Put Your Health Insurance License to Work and ... Previous sales, customer service, call center, or health insurance experience preferred * Strong ...

Sagility LLC

$21/hr

Licensed Health Insurance Agent - Medicare | Remote Put Your Health Insurance License to Work and ... Previous sales, customer service, call center, or health insurance experience preferred * Strong ...

Sagility

$21/hr

Licensed Health Insurance Agent - Medicare | Remote Put Your Health Insurance License to Work and ... Previous sales, customer service, call center, or health insurance experience preferred * Strong ...

Sagility

$21/hr

Licensed Health Insurance Agent - Medicare | Remote Put Your Health Insurance License to Work and ... Previous sales, customer service, call center, or health insurance experience preferred * Strong ...

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All JobsVerizon Call Center JobsRemote Verizon Call Center JobsRemote Verizon Call Center Jobs in Wisconsin

Remote Verizon Call Center information

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How much do remote verizon call center jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote verizon call center in Wisconsin is $18.08, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $19.42 per hour, depending on experience, location, and employer.

What is a remote Verizon call center representative?

A Remote Verizon Call Center job involves assisting Verizon customers with inquiries, troubleshooting issues, processing orders, and providing support—all from a home-based setup. Employees use company-provided tools and training to handle calls, chats, or emails professionally. This role requires strong communication skills, technical knowledge, and the ability to work independently while meeting performance goals.

What does a remote Verizon call center representative do?

A typical day for a Remote Verizon Call Center representative involves handling inbound and outbound customer calls, assisting with account inquiries, troubleshooting technical issues, and providing information about products and services. Representatives work from their home office, following structured schedules while collaborating virtually with supervisors and team members. Ongoing training and team meetings are common, which helps keep everyone updated on policy changes and new offerings. The role requires balancing efficiency with personalized service to ensure every customer receives a positive experience.

What are the key skills and qualifications needed to thrive in the remote Verizon call center position?

To excel as a Remote Verizon Call Center representative, you need strong customer service skills, effective verbal communication, and experience with problem-solving in a fast-paced environment, often supported by a high school diploma or equivalent. Familiarity with call center software, CRM systems, and basic troubleshooting tools is typically required. Outstanding interpersonal skills, patience, and the ability to remain calm under pressure help individuals stand out in this position. These competencies enable representatives to resolve customer issues efficiently while maintaining a positive brand image for Verizon.

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For Remote Verizon Call Center jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Remote Verizon Call Center jobs in Wisconsin look for?

The top searched job categories for Remote Verizon Call Center jobs in Wisconsin are:

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Remote Verizon Call Center jobs near you

Call Center Supervisor

State Collection Service Inc

Madison, WI • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

The GREAT STATE TEAM is seeking a Remote Extended Business Office (EBO) Supervisor to join our fast-growing teams! As an EBO Supervisor you will manage the performance, workflow, activity and standard of service for our EBO Customer Service Representatives who act directly in clients' names to provide information to patients/account holders, resolve billing and payment issues, and collect payment in order to support client and public alike. The EBO Supervisor works to perform the duties below, as well as coach/train, handle escalated patient and client issues, ensure quality/compliance, and manage personnel matters.
**Veterans and Military Spouses Encouraged to Apply**
Duties include but are not limited to:
  • Monitors and manages performance, activity, and quality of assigned EBO Representatives in their teams.
  • Manages the scheduling, attendance and workflow of their team to maximize results for company, client, and members of the public.
  • Acts as supervisory backup in support of other department personnel.
  • Coaches and trains team and department personnel as required. Updates and maintains department-specific training material.
  • Ensures changes/updates to policies, protocols, and information within the department are rapidly and accurately distributed to all relevant staff.
  • Helps to make suggestions and implement ideas that improve team and department performance.
  • Interviews and screens job applicants for department positions.
  • Handles personnel and disciplinary issues for assigned staff as required.
  • Creates and conducts formal performance appraisals for assigned staff.
  • Completes assigned reporting and administrative tasks as required by the department.
  • Leads/Participates in meetings regarding EBO team & department issues.
  • Makes/answers escalated calls in the name of the client in order to resolve billing and payment issues as necessary.
  • Ensures staff handle client and account holder correspondence with accuracy, timeliness and according to protocol.
  • Maintains internal and external compliant and personnel incident logs.
  • Acts as company representative, liaising and responding to Clients regarding information requests and issues as needed.

Additional Duties and Responsibilities:
  • Completes special projects or other work duties as assigned.
  • Participates in the resolution of client issues and nonconformities as needed.
  • Adheres to all FDCPA, FCRA, HIPAA and applicable laws.
  • Attend ACA's Code of Ethics training annually.
  • Adheres to all SCS policies as stated in the Handbook.
  • Will assist others within the department in their duties when necessary.
  • Represents SCS with the professional and ethical work standards consistent with the mission and management policy of the company.
  • Ensures all staff activities are within company quality and compliance standards, as well as client-specific protocols.
  • Utilizes company and client information systems successfully to gain results as a part of daily duties.

Qualifications, Skills, and Experience:
  • 2+ years experience acting as Team Lead or Supervisor in a Call Center or Customer Service function where contact with the public was a part of daily duties.
  • Knowledge/experience of medical terminology, patient billing, healthcare insurance and/or healthcare administration.
  • Previous experience overseeing others, including duties such as: performance management, handling disciplinary/personnel issues, staffing/interviewing, scheduling, and coaching/training.
  • Personal Computing skills, including MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, Internet, and keyboarding
  • Ability to enter and update data on company and client systems in an accurate, timely manner.
  • Experience with Artiva HealthCare and/or FACS a plus
  • Ability to work successfully in a fast-paced, deadline-oriented environment.
  • Strong organization skills. The ability to work on multiple tasks simultaneously.
  • Articulate written and verbal communication skills.
  • Focus upon customer service and deliverables.
  • Significant attention to detail.

We Offer a Comprehensive Benefits Package:
  • Competitive benefits include Health, Dental, Vision, Life and Disability Insurance, 401K w/employer match, and HSA/Flexible spending accounts
  • Paid time off
  • 7 Paid Holidays - Thanksgiving, Christmas Day, Christmas Eve, New Year's Day, Memorial Day, Fourth of July, and Labor Day
  • Family Friendly Events
  • Wellness Programs/Gym Reimbursement
  • All necessary equipment and technical support provided

* Benefits eligibility is dependent upon FTE Status and Position
*All offers of employment are contingent upon successful completion of all post offer processing.
Your next great career move could be a click away. Apply now!
State Collection Service is an Equal Opportunity Employer All qualified applicants will be considered for employment regardless of age, race, color, creed, religion, sex, sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. Applicants requiring reasonable accommodation in the application or interview process should notify State Collection Service at 800.477.7474.
By following the link to apply, you are acknowledging that we have permission to contact you via phone, text or email to communicate with you regarding this position
Remote workers must be based in the United States and must reside in one of the following states: AZ, NV, ID, MT, OH, TX, OK, KS, LA, AR, MO, IL, IA, MN, WI, MI, IN, KY, TN, MS, AL, GA, FL, NC, SC, PA, MD, NM

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