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Customer Service Logistics Jobs in Riverside, CA

Blue Truck

Customer Service Representative

Ontario, CA

$21 - $23/hr

Blue Truck Job Opportunity Blue Truck is a national furniture logistics company that's reshaping ... We've built a coast-to-coast network and earned a reputation for service that stands out in an ...

Citi Staff

Be Seen First

Customer Service Representative

Rancho Cucamonga, CA · On-site

$22 - $24/hr

We are looking for an experienced Customer Service Representative for a company specializes in next ... logistics, or distribution • Strong verbal and written communication skills • Ability to ...

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All JobsCustomer Service Logistics JobsCustomer Service Logistics Jobs in Riverside, CA

Customer Service Logistics information

See Riverside, CA salary details

$10

$19

$28

How much do customer service logistics jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for customer service logistics in Riverside, CA is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What is the role of logistics in customer service?

In customer service logistics, the role involves managing the movement, storage, and delivery of products to ensure timely and accurate order fulfillment. It requires coordination of supply chain activities, inventory management, and communication with customers to enhance satisfaction and loyalty.

How does a Customer Service Logistics professional typically collaborate with other departments to resolve shipment issues?

Customer Service Logistics professionals frequently work alongside teams such as warehouse operations, transportation, and sales to quickly resolve shipment delays, inventory discrepancies, or delivery concerns. Effective communication and coordination are key, as this role often acts as the main liaison between customers and internal departments. Regular meetings, shared tracking systems, and escalation protocols help ensure issues are addressed efficiently, maintaining customer satisfaction and smooth supply chain operations.

What is the job description of customer service in logistics?

Customer service in logistics involves assisting clients with shipment inquiries, tracking orders, resolving delivery issues, and providing information about shipping policies. It requires strong communication skills, familiarity with logistics software, and the ability to coordinate with warehouse and transportation teams to ensure timely deliveries.

What is the highest paying logistics job?

In logistics, roles such as Supply Chain Director or Logistics Manager tend to be the highest paying, often earning six-figure salaries. These positions require extensive experience, strategic planning skills, and knowledge of supply chain management software and industry regulations.

What is a Customer Service Logistics job?

A Customer Service Logistics job involves coordinating and managing the movement of goods and products to ensure they reach customers efficiently and on time. Professionals in this role act as a liaison between customers, suppliers, and logistics providers to resolve issues, answer queries, and process orders. They are responsible for tracking shipments, handling complaints, and ensuring customer satisfaction throughout the delivery process. This position requires strong communication, problem-solving, and organizational skills.

What is the difference between Customer Service Logistics vs Customer Service Representative?

AspectCustomer Service LogisticsCustomer Service Representative
Primary FocusManaging logistics-related customer inquiries, tracking shipments, coordinating delivery issuesHandling general customer inquiries, product information, and service support
Required SkillsLogistics knowledge, supply chain understanding, communication skillsCommunication, problem-solving, product knowledge
Work EnvironmentWarehouses, logistics offices, supply chain departmentsCall centers, retail stores, customer service departments
Common CertificationsLogistics certifications, supply chain coursesCustomer service training, communication courses

Customer Service Logistics focuses on managing customer interactions related to logistics and supply chain issues, while Customer Service Representatives handle general customer inquiries across various products and services. Both roles require strong communication skills but differ in industry-specific knowledge and work environment.

What are the key skills and qualifications needed to thrive as a Customer Service Logistics professional, and why are they important?

To thrive as a Customer Service Logistics professional, you need a solid understanding of supply chain processes, order management, and inventory control, often supported by a relevant degree or logistics certification. Proficiency with logistics management software, ERP systems, and tracking technologies is typically expected. Strong communication, problem-solving, and organizational skills help you effectively manage client relationships and resolve issues quickly. These skills are crucial for ensuring smooth operations, timely deliveries, and high customer satisfaction in a fast-paced logistics environment.

Is customer service a part of logistics?

Customer service is an important component of logistics, as it involves managing client relationships, addressing delivery issues, and ensuring customer satisfaction. Customer service roles in logistics often require communication skills, problem-solving, and familiarity with logistics management systems. These functions help ensure smooth supply chain operations and timely deliveries.
What are popular job titles related to Customer Service Logistics jobs in Riverside, CA? For Customer Service Logistics jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Customer Service Logistics jobs in Riverside, CA look for? The top searched job categories for Customer Service Logistics jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Customer Service Logistics jobs? Cities near Riverside, CA with the most Customer Service Logistics job openings:
Customer Service Logistics jobs near you
Infographic showing various Customer Service Logistics job openings in Riverside, CA as of June 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% In-person job distribution, with an average salary of $40,789 per year, or $19.6 per hour.

Bilingual Logistics- Customer Service Representative

MKK EXPRESS INC

Walnut, CA

$22/hr

Full-time

Retirement, PTO

Posted 25 days ago

Job description

Benefits:
  • 401(k)
  • Paid time off

About the Role:
Join MKK EXPRESS INC as a Logistics- Customer Service Representative and be a vital part of our dynamic team in Walnut, CA! This role offers a unique opportunity to enhance customer satisfaction while streamlining logistics operations in a fast-paced environment.
Responsibilities:
  • Manage customer inquiries and provide timely solutions to logistics-related issues.
  • Coordinate shipments and track deliveries to ensure on-time performance.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with warehouse and transportation teams to optimize logistics processes.
  • Assist in resolving discrepancies and ensuring customer satisfaction.
  • Provide support in preparing shipping documentation and invoices.
  • Identify opportunities for process improvements to enhance efficiency.
  • Stay updated on industry trends and best practices in logistics and customer service.
Language:
  • English is required, Chinese/Mandarin is recommended.

Requirements:
  • High school diploma or equivalent; degree in logistics or business preferred.
  • 1-3 years of experience in customer service or logistics environment.
  • Strong communication and interpersonal skills to interact effectively with customers.
  • Proficient in Microsoft Office Suite and logistics management software.
  • Detail-oriented with excellent organizational skills.
  • Ability to work in a fast-paced environment and manage multiple tasks.
  • Problem-solving mindset with a customer-first attitude.
  • Knowledge of shipping regulations and procedures is a plus.
  • Fluent in Chinese.
About Us:
MKK EXPRESS INC has been a trusted leader in logistics solutions for over a decade, providing exceptional service to our clients. Our commitment to innovation and customer satisfaction has earned us a loyal customer base and a positive workplace culture where employees thrive and grow.