ZipRecruiter

Log In

1

Customer Service Logistics Jobs in Riverside, CA

iStaffing

Be Seen First

Customer Services Representative

Perris, CA · On-site

$25/hr

Minimum of 6 months to 1 year of customer service, logistics, warehouse, or administrative experience preferred.

Employee Force Provider - EFP Staffing

Be Seen First

3PL Customer Service Representative

Fontana, CA · On-site

$18 - $20/hr

The ideal candidate will have a strong background in third-party logistics (3PL), excellent customer service skills, and the ability to coordinate shipments efficiently. This role requires attention ...

Sea To Land Logistics

Logistics Tracker

Ontario, CA · On-site

$23 - $25/hr

Work closely with customer service, sales, and warehouse teams to resolve issues quickly Qualifications: * Previous experience in logistics, transportation, or distribution preferred * Strong ...

Workforce Enterprises

Be Seen First

CSR-Router-3PL

Riverside, CA · On-site

$22 - $23/hr

The CSR-Router-3PL plays a crucial role in managing customer support and coordinating logistics with third-party providers within a small team. This position involves handling order processing ...

New

next page

Showing results 1-20

All JobsCustomer Service Logistics JobsCustomer Service Logistics Jobs in Riverside, CA

Customer Service Logistics information

See Riverside, CA salary details

$10

$19

$28

How much do customer service logistics jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for customer service logistics in Riverside, CA is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What is the job description of customer service and logistics?

A customer service and logistics role involves managing customer interactions, addressing inquiries, and resolving issues related to shipments, orders, and deliveries. It also includes coordinating the movement of goods, tracking shipments, and ensuring timely delivery using logistics software and communication skills. The job often requires problem-solving, organization, and familiarity with supply chain processes.

How does a Customer Service Logistics professional typically collaborate with other departments to resolve shipment issues?

Customer Service Logistics professionals frequently work alongside teams such as warehouse operations, transportation, and sales to quickly resolve shipment delays, inventory discrepancies, or delivery concerns. Effective communication and coordination are key, as this role often acts as the main liaison between customers and internal departments. Regular meetings, shared tracking systems, and escalation protocols help ensure issues are addressed efficiently, maintaining customer satisfaction and smooth supply chain operations.

What is logistics customer service?

Logistics customer service involves assisting clients with their shipping, delivery, and supply chain needs. It includes tracking shipments, resolving delivery issues, and providing information about logistics processes, often using tools like transportation management systems (TMS). Strong communication and problem-solving skills are essential for success in this role.

What are the highest paid customer service jobs?

In customer service logistics, managerial roles such as Customer Service Manager or Logistics Supervisor tend to have higher salaries, often exceeding $60,000 annually. Senior positions, including Supply Chain Manager or Customer Service Director, can earn over $80,000 to $100,000 depending on experience, industry, and company size. Advanced skills in data analysis, software tools, and certifications can also contribute to higher compensation.

What is the highest paying logistics job?

In logistics, supply chain director or logistics director roles tend to be the highest paying, often earning six-figure salaries. These positions require extensive experience, strategic planning skills, and often involve overseeing large teams and complex operations.

What is a Customer Service Logistics job?

A Customer Service Logistics job involves coordinating and managing the movement of goods and products to ensure they reach customers efficiently and on time. Professionals in this role act as a liaison between customers, suppliers, and logistics providers to resolve issues, answer queries, and process orders. They are responsible for tracking shipments, handling complaints, and ensuring customer satisfaction throughout the delivery process. This position requires strong communication, problem-solving, and organizational skills.

What is the difference between Customer Service Logistics vs Customer Service Representative?

AspectCustomer Service LogisticsCustomer Service Representative
Primary FocusManaging logistics-related customer inquiries, tracking shipments, coordinating delivery issuesHandling general customer inquiries, product information, and service support
Required SkillsLogistics knowledge, supply chain understanding, communication skillsCommunication, problem-solving, product knowledge
Work EnvironmentWarehouses, logistics offices, supply chain departmentsCall centers, retail stores, customer service departments
Common CertificationsLogistics certifications, supply chain coursesCustomer service training, communication courses

Customer Service Logistics focuses on managing customer interactions related to logistics and supply chain issues, while Customer Service Representatives handle general customer inquiries across various products and services. Both roles require strong communication skills but differ in industry-specific knowledge and work environment.

What are the key skills and qualifications needed to thrive as a Customer Service Logistics professional, and why are they important?

To thrive as a Customer Service Logistics professional, you need a solid understanding of supply chain processes, order management, and inventory control, often supported by a relevant degree or logistics certification. Proficiency with logistics management software, ERP systems, and tracking technologies is typically expected. Strong communication, problem-solving, and organizational skills help you effectively manage client relationships and resolve issues quickly. These skills are crucial for ensuring smooth operations, timely deliveries, and high customer satisfaction in a fast-paced logistics environment.
What are popular job titles related to Customer Service Logistics jobs in Riverside, CA? For Customer Service Logistics jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Customer Service Logistics jobs in Riverside, CA look for? The top searched job categories for Customer Service Logistics jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Customer Service Logistics jobs? Cities near Riverside, CA with the most Customer Service Logistics job openings:
Customer Service Logistics jobs near you
Infographic showing various Customer Service Logistics job openings in Riverside, CA as of June 2026, with employment types broken down into 94% Full Time, 4% Part Time, 1% Temporary, and 1% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $40,789 per year, or $19.6 per hour.
Customer Services Representative

Customer Services Representative

iStaffing

Perris, CA • On-site

$25/hr

Full-time

Posted 9 days ago

Be Seen First

After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

Customer Service Representative (CSR)

Position Summary:
The Customer Service Representative (CSR) is responsible for serving as the primary point of contact for customers by providing prompt, professional, and effective customer service. This role supports daily operations by processing customer orders, managing inventory transactions, coordinating shipments, and maintaining communication between customers and warehouse personnel to ensure customer satisfaction.

Key Responsibilities:

  • Process customer orders and shipment requests according to customer specifications.
  • Receive and enter inbound inventory into customer and company systems.
  • Provide customers with order updates, shipping information, and tracking details.
  • Respond to customer inquiries regarding orders, inventory, shipments, and invoicing.
  • Maintain accurate records and ensure proper documentation of customer activity.
  • Serve as a liaison between customers and warehouse operations to resolve issues and support account management.
  • Generate reports and provide administrative support as needed.
  • Follow all company safety policies and procedures.

Qualifications:

  • Strong customer service, communication, and problem-solving skills.
  • Ability to multitask and prioritize work in a fast-paced environment.
  • High attention to detail and accuracy.
  • Proficiency in Microsoft Office applications.
  • High School Diploma or GED required.
  • Minimum of 6 months to 1 year of customer service, logistics, warehouse, or administrative experience preferred.