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Customer Service Logistics Jobs in Riverside, CA

iStaffing

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Customer Service Representative (Warehouse & Logistics)

Perris, CA · On-site

$25/hr

Logistics Customer Service Representative The Logistics Customer Service Representative (CSR) is responsible for providing exceptional customer support while coordinating daily transportation and ...

syncreon

Customer Service Representative (NE)

Colton, CA · On-site

$18.27 - $27.40/hr

Fluency in oral & written English is essential. * 2 years' work experience in a high tech customer services and logistics' environment. * Excellent knowledge of the Microsoft office suite, with ...

syncreon

Customer Service Representative (NE)

Colton, CA · On-site

$18.27 - $27.40/hr

Fluency in oral & written English is essential. * 2 years' work experience in a high tech customer services and logistics' environment. * Excellent knowledge of the Microsoft office suite, with ...

Helpmates

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Customer Service Representative

Irvine, CA · On-site

$23 - $24/hr

You'll work closely with internal teams, customers, and logistics partners to ensure smooth order processing and delivery, contributing to a high-performance environment. As a Customer Service ...

DPDHL

Customer Service Representative

Bloomington, CA · On-site

$22.50/hr

Supply Chain, Logistics, Data Entry, Customer Care, Call Center, Transportation, Dispatch Position: Customer Service Representtive Shift: 1st Shift- Monday - Friday 5:00am to 1:30pm with potential OT ...

DHL

Customer Service Representative

Bloomington, CA · On-site

$22.50/hr

Supply Chain, Logistics, Data Entry, Customer Care, Call Center, Transportation, Dispatch Position: Customer Service Representive 1st Shift Shift: Monday - Friday 8am-4:30pm with potential OT ...

DHL

Customer Service Representative

Bloomington, CA · On-site

$22.50/hr

Supply Chain, Logistics, Data Entry, Customer Care, Call Center, Transportation, Dispatch Position: Customer Service Representtive Shift: 1st Shift- Monday - Friday 5:00am to 1:30pm with potential OT ...

DPDHL

Customer Service Representative

Bloomington, CA

$22.50/hr

Supply Chain, Logistics, Data Entry, Customer Care, Call Center, Transportation, Dispatch Position: Customer Service Representive 1st Shift Shift: Monday - Friday 8am-4:30pm with potential OT ...

DPDHL

Customer Service Representative

Bloomington, CA · On-site

$22.50/hr

Supply Chain, Logistics, Data Entry, Customer Care, Call Center, Transportation, Dispatch Position: Customer Service Representtive Shift: 1st Shift- Monday - Friday 5:00am to 1:30pm with potential OT ...

Weber Logistics

Customer Service Representative

Perris, CA · On-site

$16.25 - $22.25/hr

Provide prompt, courteous and effective customer service in processing customer orders. Using either a customer designated computer system or the Weber's system; the CSR will receive inbound orders ...

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All JobsCustomer Service Logistics JobsCustomer Service Logistics Jobs in Riverside, CA

Customer Service Logistics information

See Riverside, CA salary details

$10

$19

$28

How much do customer service logistics jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for customer service logistics in Riverside, CA is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What is a customer service logistics?

A Customer Service Logistics job involves coordinating and managing the movement of goods and products to ensure they reach customers efficiently and on time. Professionals in this role act as a liaison between customers, suppliers, and logistics providers to resolve issues, answer queries, and process orders. They are responsible for tracking shipments, handling complaints, and ensuring customer satisfaction throughout the delivery process. This position requires strong communication, problem-solving, and organizational skills.

How does a customer service logistics professional typically collaborate with other departments to resolve shipment issues?

Customer Service Logistics professionals frequently work alongside teams such as warehouse operations, transportation, and sales to quickly resolve shipment delays, inventory discrepancies, or delivery concerns. Effective communication and coordination are key, as this role often acts as the main liaison between customers and internal departments. Regular meetings, shared tracking systems, and escalation protocols help ensure issues are addressed efficiently, maintaining customer satisfaction and smooth supply chain operations.

What are the key skills and qualifications needed to thrive as a customer service logistics professional, and why are they important?

To thrive as a Customer Service Logistics professional, you need a solid understanding of supply chain processes, order management, and inventory control, often supported by a relevant degree or logistics certification. Proficiency with logistics management software, ERP systems, and tracking technologies is typically expected. Strong communication, problem-solving, and organizational skills help you effectively manage client relationships and resolve issues quickly. These skills are crucial for ensuring smooth operations, timely deliveries, and high customer satisfaction in a fast-paced logistics environment.

What is the difference between Customer Service Logistics vs Customer Service Representative?

AspectCustomer Service LogisticsCustomer Service Representative
Primary FocusManaging logistics-related customer inquiries, tracking shipments, coordinating delivery issuesHandling general customer inquiries, product information, and service support
Required SkillsLogistics knowledge, supply chain understanding, communication skillsCommunication, problem-solving, product knowledge
Work EnvironmentWarehouses, logistics offices, supply chain departmentsCall centers, retail stores, customer service departments
Common CertificationsLogistics certifications, supply chain coursesCustomer service training, communication courses

Customer Service Logistics focuses on managing customer interactions related to logistics and supply chain issues, while Customer Service Representatives handle general customer inquiries across various products and services. Both roles require strong communication skills but differ in industry-specific knowledge and work environment.

What are popular job titles related to Customer Service Logistics jobs in Riverside, CA?

For Customer Service Logistics jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Customer Service Logistics jobs in Riverside, CA look for?

The top searched job categories for Customer Service Logistics jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Customer Service Logistics jobs?

Cities near Riverside, CA with the most Customer Service Logistics job openings:

Customer Service Logistics jobs near you
Infographic showing various Customer Service Logistics job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $40,789 per year, or $19.6 per hour.

Logistics Customer Service Representative I

Kelly Services

Perris, CA

$20/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 3 days ago

New

Job description

Logistics Customer Service Representative

Location: Perris, CA 92570

Pay Rate & Schedule

1st Shift

  • Monday-Friday
  • 6:00 AM - 2:30 PM
  • $19.00 per hour

2nd Shift

  • Monday-Friday
  • 2:30 PM - 11:00 PM
  • $20.00 per hour

Position Summary

The Logistics Customer Service Representative is responsible for providing exceptional customer support by responding to customer inquiries, processing orders, coordinating shipments, and resolving issues in a timely and professional manner. This role serves as a key liaison between customers, warehouse operations, and internal departments to ensure accurate order fulfillment and excellent service. Additional responsibilities include handling administrative and clerical tasks, maintaining records, and supporting daily distribution operations.

Essential Duties and Responsibilities

  • Build and maintain positive customer relationships by responding to inquiries and resolving issues related to orders, invoices, shipments, inventory, and service requests.
  • Process and enter customer orders accurately and efficiently.
  • Generate inventory and stock reports to verify product availability.
  • Prepare all required documentation associated with customer orders and work requests.
  • Coordinate special, expedited, and last-minute shipping requests with Operations and Transportation teams.
  • Follow up with internal departments to ensure customer service standards and delivery expectations are met.
  • Review and verify invoices to ensure billing accuracy.
  • Provide shipping, tracking, and delivery status updates to customers.
  • Maintain records of damaged shipments, shortages, and backorders.
  • Communicate customer concerns and feedback to management.
  • Act as a liaison between customers, warehouse personnel, and office staff regarding account administration, invoicing, and service-related matters.
  • Maintain accurate files and documentation for all customer orders and transactions.
  • Keep customer-specific procedures and account instructions current and up to date.

Required Qualifications

  • High school diploma or equivalent required.
  • Previous customer service, logistics, distribution, or warehouse support experience preferred.
  • Strong computer skills, including proficiency in Microsoft Office applications.
  • Basic typing and data entry skills.
  • Familiarity with 10-key data entry.
  • Experience with shipping systems such as UPS and FedEx.
  • Excellent verbal and written communication skills.
  • Strong customer service, organizational, and problem-solving abilities.
  • Ability to multitask and work in a fast-paced distribution environment.

Additional Requirements

  • Ability to work in both office and warehouse environments.
  • Ability to work overtime, weekends, and holidays as needed to support business operations.
  • Strong attention to detail and commitment to accuracy.

Join our team and play a critical role in supporting customer satisfaction and efficient warehouse operations in a fast-paced logistics environment.


As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job type. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.