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Customer Service Logistics Jobs in Riverside, CA

Tigre USA Inc

Logistics Manager

Beaumont, CA · On-site

$100K - $127K/yr

Customer Service, Order Management, Production Planning, Inbound and Outbound Freight Scheduling, Shipping, Receiving, and inventory replenishment. The logistics manager also serves as a liaison ...

Adept HR

Be Seen First

Customer Service Representative

Redlands, CA · On-site

$18/hr

MUST HAVE Customer Service Representative with Logistics, Distribution, or Manufacturing background. Must have Manhattan. ESSENTIAL DUTIES AND RESPONSIBILITIES including, but not limited to, the ...

BioPhase Solutions

Customer Service Manager

Anaheim, CA

$75/hr

We are currently looking for a Customer Service Manager to work for a leading Greater Orange County ... Handle complex and escalated cases related to ordering, sample logistics, results delivery, billing ...

Masimo

Customer Service Representative

Irvine, CA · On-site

$25 - $30/hr

The Customer Service Representative partners closely with Sales, Supply Chain, Logistics, Finance, Quality, and other internal stakeholders to resolve customer issues, support business objectives ...

Masimo

Customer Service Representative

Irvine, CA · On-site

$25 - $30/hr

The Customer Service Representative partners closely with Sales, Supply Chain, Logistics, Finance, Quality, and other internal stakeholders to resolve customer issues, support business objectives ...

Eggs Unlimited

Junior Sales Representative

Irvine, CA · On-site

This role is ideal for someone who has already built a strong foundation in sales support, customer service, logistics coordination, order management, or food industry operations and is ready to grow ...

Eggs Unlimited

Junior Sales Representative

Irvine, CA · On-site

This role is ideal for someone who has already built a strong foundation in sales support, customer service, logistics coordination, order management, or food industry operations and is ready to grow ...

Confidental

CSR-Manufacturing

Corona, CA · On-site

$25 - $27/hr

Job Overview We are seeking a detail-oriented and customer-focused Customer Service Representative ... Knowledge of logistics, shipping coordination, and production scheduling * Bilingual (English ...

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All JobsCustomer Service Logistics JobsCustomer Service Logistics Jobs in Riverside, CA

Customer Service Logistics information

See Riverside, CA salary details

$10

$19

$28

How much do customer service logistics jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for customer service logistics in Riverside, CA is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

How does a customer service logistics professional typically collaborate with other departments to resolve shipment issues?

Customer Service Logistics professionals frequently work alongside teams such as warehouse operations, transportation, and sales to quickly resolve shipment delays, inventory discrepancies, or delivery concerns. Effective communication and coordination are key, as this role often acts as the main liaison between customers and internal departments. Regular meetings, shared tracking systems, and escalation protocols help ensure issues are addressed efficiently, maintaining customer satisfaction and smooth supply chain operations.

What is a customer service logistics?

A Customer Service Logistics job involves coordinating and managing the movement of goods and products to ensure they reach customers efficiently and on time. Professionals in this role act as a liaison between customers, suppliers, and logistics providers to resolve issues, answer queries, and process orders. They are responsible for tracking shipments, handling complaints, and ensuring customer satisfaction throughout the delivery process. This position requires strong communication, problem-solving, and organizational skills.

What is the difference between Customer Service Logistics vs Customer Service Representative?

AspectCustomer Service LogisticsCustomer Service Representative
Primary FocusManaging logistics-related customer inquiries, tracking shipments, coordinating delivery issuesHandling general customer inquiries, product information, and service support
Required SkillsLogistics knowledge, supply chain understanding, communication skillsCommunication, problem-solving, product knowledge
Work EnvironmentWarehouses, logistics offices, supply chain departmentsCall centers, retail stores, customer service departments
Common CertificationsLogistics certifications, supply chain coursesCustomer service training, communication courses

Customer Service Logistics focuses on managing customer interactions related to logistics and supply chain issues, while Customer Service Representatives handle general customer inquiries across various products and services. Both roles require strong communication skills but differ in industry-specific knowledge and work environment.

What are the key skills and qualifications needed to thrive as a customer service logistics professional, and why are they important?

To thrive as a Customer Service Logistics professional, you need a solid understanding of supply chain processes, order management, and inventory control, often supported by a relevant degree or logistics certification. Proficiency with logistics management software, ERP systems, and tracking technologies is typically expected. Strong communication, problem-solving, and organizational skills help you effectively manage client relationships and resolve issues quickly. These skills are crucial for ensuring smooth operations, timely deliveries, and high customer satisfaction in a fast-paced logistics environment.
What are popular job titles related to Customer Service Logistics jobs in Riverside, CA? For Customer Service Logistics jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Customer Service Logistics jobs in Riverside, CA look for? The top searched job categories for Customer Service Logistics jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Customer Service Logistics jobs? Cities near Riverside, CA with the most Customer Service Logistics job openings:
Customer Service Logistics jobs near you
Infographic showing various Customer Service Logistics job openings in Riverside, CA as of July 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $40,789 per year, or $19.6 per hour.

Customer Service Representative

Biagi Bros Inc

Jurupa Valley, CA • On-site

$23/hr

Full-time

Re-posted 4 days ago

Job description

Duties and Responsibilities
  • Receive and input transportation customer orders accurately.
  • Maintain proactive communication with customers on load status, ETAs, delays, and service changes.
  • Coordinate with Transportation Planners to align customer requirements with driver and equipment availability.
  • Confirm and manage customer appointments and special handling requirements (tank rules, access, temperature, seals).
  • Monitor loads through execution and resolve basic service issues; escalate higher-risk issues as needed.
  • Close out completed orders in the transportation system accurately and timely.
  • Maintain customer logs, exception tracking, and service follow-up documentation.
  • Respond to customer emails and calls in a timely manner.
  • Cross-train to support other Transportation CSRs as needed.
  • Punctuality and regular attendance is mandatory.
  • Other duties as assigned by management.

Knowledge, Skills, and Abilities
  • Strong customer service and professional communication skills.
  • Ability to multitask, prioritize, and meet deadlines in a fast-paced transportation environment.
  • Detail-oriented with strong documentation and follow-through habits.
  • Ability to resolve problems and escalate appropriately.
  • Working knowledge of transportation operations and terminology preferred.
  • Proficient in Microsoft Office (Excel, Word, Outlook).

Requirements
Minimum Qualifications
  • HS diploma or equivalent work experience
  • 2-3 years of customer service experience; transportation or logistics preferred.
  • Must be able to tactfully handle confidential material and information
  • Must be able to communicate fluently in English
  • Effective professional written and verbal communication skills
  • Proficiency on computer, using MS Office (Excel, Work, and Outlook) required
  • Knowledge of office procedures such as maintaining files, organization and attention to detail
  • Active driver's license

Physical Job Description
  • Typical Working Conditions: Primarily work is performed in a temperature controlled office environment with minimal exposure to cold, heat, chemicals, fumes, et cetera. Occasional outdoor work to check on inventory or status of customer orders. Occasional travel by car or plane to other Biagi Bros. locations.
  • Equipment Used: General office equipment is used including the computer, phone, keyboard, mouse, copier, scanner, postage machines, metal file cabinets and desk accessories e.g. letter opener.
  • Essential Physical Tasks: Sitting for long periods of time using company and office applications. Operating office equipment, maintaining files, carrying boxes or paperwork of up to 50 lbs. on occasion. Communication by phone, in person, letters or through email is essential.

Salary Description
$23 / hour

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