ZipRecruiter

Log In

1

Customer Service Logistics Jobs in Riverside, CA

Ryder System, Inc.

Customer Service Router

Walnut, CA · On-site

$19 - $21/hr

We specialize in end-to-end national logistics services, extensive value-added warehousing services ... The Account Customer Service Coordinator I is expected to take a proactive approach to client ...

NRI USA LLC

Logistics Coordinator

Fontana, CA · On-site

$21 - $25.50/hr

... excellent customer service to internal and external parties. This role will be responsible for ... The Logistics Coordinator will be required to assist with occasional over time * Demonstrate ...

Penske

Customer Service Coordinator

Anaheim, CA · On-site

$28/hr

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... logistics and technology services to help companies and people move forward. With headquarters in ...

Penske

Customer Service Coordinator

Anaheim, CA · On-site

$28/hr

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... logistics and technology services to help companies and people move forward. With headquarters in ...

GDR Group

Logistics Technician 1

Irvine, CA · On-site

$18 - $20/hr

Job Type Full-time Description Position Summary The Logistics Technician I supports IT hardware ... This role requires strong customer service skills, attention to detail, and the ability to follow ...

GDR Group

Logistics Technician 1

Irvine, CA

$18 - $20/hr

Description Position Summary The Logistics Technician I supports IT hardware logistics and ... This role requires strong customer service skills, attention to detail, and the ability to follow ...

NRI 3PL

Logistics Coordinator

Fontana, CA · On-site

$21 - $25.50/hr

... excellent customer service to internal and external parties. This role will be responsible for ... The Logistics Coordinator will be required to assist with occasional over time * Demonstrate ...

VOLT

Seasonal Logistics Specialist

Ontario, CA · On-site

$27/hr

As a Logistics Specialist, you will: * Establish routing for all deliveries to wholesale accts to ... Ensure customer service and time objectives are achieved within existing financial constraints to ...

GDR

Logistics Technician 1

Irvine, CA · On-site

$18 - $20/hr

Position Summary The Logistics Technician I supports IT hardware logistics and deployment ... This role requires strong customer service skills, attention to detail, and the ability to follow ...

next page

Showing results 1-20

All JobsCustomer Service Logistics JobsCustomer Service Logistics Jobs in Riverside, CA

Customer Service Logistics information

See Riverside, CA salary details

$10

$19

$28

How much do customer service logistics jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for customer service logistics in Riverside, CA is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

How does a Customer Service Logistics professional typically collaborate with other departments to resolve shipment issues?

Customer Service Logistics professionals frequently work alongside teams such as warehouse operations, transportation, and sales to quickly resolve shipment delays, inventory discrepancies, or delivery concerns. Effective communication and coordination are key, as this role often acts as the main liaison between customers and internal departments. Regular meetings, shared tracking systems, and escalation protocols help ensure issues are addressed efficiently, maintaining customer satisfaction and smooth supply chain operations.

What is a Customer Service Logistics job?

A Customer Service Logistics job involves coordinating and managing the movement of goods and products to ensure they reach customers efficiently and on time. Professionals in this role act as a liaison between customers, suppliers, and logistics providers to resolve issues, answer queries, and process orders. They are responsible for tracking shipments, handling complaints, and ensuring customer satisfaction throughout the delivery process. This position requires strong communication, problem-solving, and organizational skills.

What is the difference between Customer Service Logistics vs Customer Service Representative?

AspectCustomer Service LogisticsCustomer Service Representative
Primary FocusManaging logistics-related customer inquiries, tracking shipments, coordinating delivery issuesHandling general customer inquiries, product information, and service support
Required SkillsLogistics knowledge, supply chain understanding, communication skillsCommunication, problem-solving, product knowledge
Work EnvironmentWarehouses, logistics offices, supply chain departmentsCall centers, retail stores, customer service departments
Common CertificationsLogistics certifications, supply chain coursesCustomer service training, communication courses

Customer Service Logistics focuses on managing customer interactions related to logistics and supply chain issues, while Customer Service Representatives handle general customer inquiries across various products and services. Both roles require strong communication skills but differ in industry-specific knowledge and work environment.

What are the key skills and qualifications needed to thrive as a Customer Service Logistics professional, and why are they important?

To thrive as a Customer Service Logistics professional, you need a solid understanding of supply chain processes, order management, and inventory control, often supported by a relevant degree or logistics certification. Proficiency with logistics management software, ERP systems, and tracking technologies is typically expected. Strong communication, problem-solving, and organizational skills help you effectively manage client relationships and resolve issues quickly. These skills are crucial for ensuring smooth operations, timely deliveries, and high customer satisfaction in a fast-paced logistics environment.
What are popular job titles related to Customer Service Logistics jobs in Riverside, CA? For Customer Service Logistics jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Customer Service Logistics jobs in Riverside, CA look for? The top searched job categories for Customer Service Logistics jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Customer Service Logistics jobs? Cities near Riverside, CA with the most Customer Service Logistics job openings:
Customer Service Logistics jobs near you
Infographic showing various Customer Service Logistics job openings in Riverside, CA as of June 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% In-person job distribution, with an average salary of $40,789 per year, or $19.6 per hour.
Customer Service Router

Customer Service Router

Ryder System, Inc.

Walnut, CA • On-site

$19 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Ryder rating

7.1

Company rating: 7.1 out of 10

Based on 492 frontline employees who took The Breakroom Quiz

187th of 339 rated logistics

Job description

Job Seekers can review the Job Applicant Privacy Policy by clicking here.
Job Description:
We are immediately hiring a Customer Service Router in City of Industry, CA for our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team.
  • Pay Type: Hourly
  • Annual Salary Pay: $19.00-$21.00 an hour based on experience
  • Schedule: Monday-Friday 08:00am-04:30pm (Must be flexible)

Ryder E-Commerce (formerly Whiplash) is the nation's leading provider of omnichannel and e-commerce distribution solutions at the point of entry and into the domestic supply chain. We specialize in end-to-end national logistics services, extensive value-added warehousing services, and integrated omnichannel and e-commerce fulfillment.
We are creative problem solvers for established and emerging brands. Our omnichannel distribution network delivers speed, flexibility, and cost savings. A full suite of 3PL fulfillment services ensures the successful shipment of your goods across multiple channels. We ship more than 500 million units each year for the nation's largest manufacturers, retailers, and e-commerce businesses.
  • Medical, Dental, Vision Benefits start at 30 Days
  • 401 (K) Savings Plan with a company match
  • Discounted employee stock purchase options
  • Quality employee discounts that actually save you money on tools, cars, appliances, travel and more
  • All major holidays paid and Paid time off within your first year
  • Up to 12 weeks paid maternity leave

Apply Here With Ryder Today
We want YOU to join our family made up of Proud Women and Men in Logistics who work alongside Military Reserve and Veterans we hire every day!
Click here to see all Opportunities at Ryder: https://ryder.com/careers
EEO/AA/Female/Minority/Disabled/Veteran
Summary
The Account Customer Service Coordinator I will build, maintain and strengthen the relationship with the company's key clients and provide the highest level of service possible. The Account Customer Service Coordinator I is expected to take a proactive approach to client service, including but not limited to identifying, working and resolving jeopardy orders, identifying operational challenges and bringing internal departments together to resolve problems.
Essential Functions
  • Build and maintain a strong working relationship with assigned client(s). Respond timely to all inquiries from assigned client(s) via email and/or phone
  • Prepare, update and develop client jeopardy orders reports. Publish report internally daily and ensure internal departments are reviewing the report and providing solutions for the jeopardy orders
  • Act as the subject matter expert for assigned client(s) by knowing and understanding SOP's and client expectations. Provide support to other departments and field locations in regard to assigned client(s).
  • Identify and analyze trends and patters of RLM operational issues that are causing the jeopardy issues. Provide direction, support and information to internal departments to resolve client issues
  • Manage VIP orders or requests from assigned client(s) to ensure orders are delivered according to client expectations
  • Lead and/or participate in daily, weekly and/or monthly service calls with assigned client(s). Lead internal conference calls, if necessary, to discuss service metrics and areas of opportunity with assigned client(s)
  • Work client specific reports including open order reports, return reports and EMC reports
  • Provide direction to Customer Service Representative assisting assigned client(s)
  • Implement continuous improvement initiatives to improve service for assigned client(s)
  • Participate in daily operational calls and provide updates to field operations about assigned client(s). Participate in meetings and presentations specific to assigned client(s)

Additional Responsibilities
  • Performs other duties as assigned.

Skills and Abilities
  • Strong verbal and written communication skills
  • Demonstrates problem solving skills
  • Ability to simultaneously handle multiple priorities
  • Demonstrates time management and priority setting skills
  • Ability to read and/or listen and understand information and ideas communicated
  • Basic math skills beginner required
  • Proficient in Microsoft Office products Microsoft Office (Access, Excel, Word, Power Point, and Outlook) advanced required

Qualifications
  • H.S. diploma/GED required
  • Three (3) years or more in a Customer Service role or equivalent required
  • One (1) year or more in related Client Account Specialization preferred
  • Basic math skills beginner required
  • Proficient in Microsoft Office products Microsoft Office (Access, Excel, Word, Power Point, and Outlook) advanced required

Travel
DOT Regulated
None
#INDexempt
#LI-EP
Job Category
Customer Service
Compensation Information:
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
Pay Type:
Hourly
Minimum Pay Range:
$19.00
Maximum Pay Range:
$21.00
Benefits Information:
For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Important Note:
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.
Current Employees:
If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.
Job Seekers can review the Job Applicant Privacy Policy by clicking here.

What Ryder employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply