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Customer Service Logistics Jobs in Riverside, CA

ZPMC NORTH AMERICA INC

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Sales Operations Coordinator

Irvine, CA · On-site

Qualifications: • Associate or Bachelor's degree preferred. • 2+ years of experience in sales support, customer service, logistics, or operations. • Experience with SAP systems and Microsoft ...

ZPMC NORTH AMERICA INC

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Sales Operations Coordinator

Irvine, CA · On-site

Qualifications: • Associate or Bachelor's degree preferred. • 2+ years of experience in sales support, customer service, logistics, or operations. • Experience with SAP systems and Microsoft ...

Adept HR

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Customer Service Representative

Redlands, CA · On-site

$37K - $41K/yr

MUST HAVE Customer Service Representative with Logistics, Distribution, or Manufacturing background. Must have Manhattan. ESSENTIAL DUTIES AND RESPONSIBILITIES including, but not limited to, the ...

Murata

Customer Service Representative

Irvine, CA · On-site

$51K - $74K/yr

Customer Service Representative For 80 years, Murata Electronics has been a tireless innovator ... Sales, Logistics, and the Factory. The Sales Planner has the responsibility to maintain the ...

Pexco

Customer Service Rep

Yorba Linda, CA · On-site

$27 - $30/hr

Help reconcile customer accounts and investigate discrepancies as needed Logistics Coordination ... Customer service experience, preferably in aerospace, aviation, or manufacturing * Familiarity with ...

Pexco

Customer Service Rep

Yorba Linda, CA · On-site

$27 - $30/hr

Help reconcile customer accounts and investigate discrepancies as needed Logistics Coordination ... Customer service experience, preferably in aerospace, aviation, or manufacturing * Familiarity with ...

BioPhase Solutions

Customer Service Manager

Anaheim, CA

$75/hr

We are currently looking for a Customer Service Manager to work for a leading Greater Orange County ... Handle complex and escalated cases related to ordering, sample logistics, results delivery, billing ...

Murata America

Customer Service Representative

Irvine, CA · Hybrid

$51K - $74K/yr

... Sales, Logistics, and the Factory. The Sales Planner has the responsibility to maintain the ... High School Diploma or GED. * 1+ years of experience related to customer service, order management ...

Murata Americas

Customer Service Representative

Irvine, CA · On-site

$51K - $74K/yr

... Sales, Logistics, and the Factory. The Sales Planner has the responsibility to maintain the ... High School Diploma or GED. * 1+ years of experience related to customer service, order management ...

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All JobsCustomer Service Logistics JobsCustomer Service Logistics Jobs in Riverside, CA

Customer Service Logistics information

See Riverside, CA salary details

$10

$19

$28

How much do customer service logistics jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for customer service logistics in Riverside, CA is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What is the job description of customer service and logistics?

A customer service and logistics role involves managing customer interactions, addressing inquiries, and resolving issues related to shipments, orders, and deliveries. It also includes coordinating the movement of goods, tracking shipments, and ensuring timely delivery using logistics software and communication skills. The job often requires problem-solving, organization, and familiarity with supply chain processes.

How does a Customer Service Logistics professional typically collaborate with other departments to resolve shipment issues?

Customer Service Logistics professionals frequently work alongside teams such as warehouse operations, transportation, and sales to quickly resolve shipment delays, inventory discrepancies, or delivery concerns. Effective communication and coordination are key, as this role often acts as the main liaison between customers and internal departments. Regular meetings, shared tracking systems, and escalation protocols help ensure issues are addressed efficiently, maintaining customer satisfaction and smooth supply chain operations.

What is logistics customer service?

Logistics customer service involves assisting clients with their shipping, delivery, and supply chain needs. It includes tracking shipments, resolving delivery issues, and providing information about logistics processes, often using tools like transportation management systems (TMS). Strong communication and problem-solving skills are essential for success in this role.

What are the highest paid customer service jobs?

In customer service logistics, managerial roles such as Customer Service Manager or Logistics Supervisor tend to have higher salaries, often exceeding $60,000 annually. Senior positions, including Supply Chain Manager or Customer Service Director, can earn over $80,000 to $100,000 depending on experience, industry, and company size. Advanced skills in data analysis, software tools, and certifications can also contribute to higher compensation.

What is the highest paying logistics job?

In logistics, supply chain director or logistics director roles tend to be the highest paying, often earning six-figure salaries. These positions require extensive experience, strategic planning skills, and often involve overseeing large teams and complex operations.

What is a Customer Service Logistics job?

A Customer Service Logistics job involves coordinating and managing the movement of goods and products to ensure they reach customers efficiently and on time. Professionals in this role act as a liaison between customers, suppliers, and logistics providers to resolve issues, answer queries, and process orders. They are responsible for tracking shipments, handling complaints, and ensuring customer satisfaction throughout the delivery process. This position requires strong communication, problem-solving, and organizational skills.

What is the difference between Customer Service Logistics vs Customer Service Representative?

AspectCustomer Service LogisticsCustomer Service Representative
Primary FocusManaging logistics-related customer inquiries, tracking shipments, coordinating delivery issuesHandling general customer inquiries, product information, and service support
Required SkillsLogistics knowledge, supply chain understanding, communication skillsCommunication, problem-solving, product knowledge
Work EnvironmentWarehouses, logistics offices, supply chain departmentsCall centers, retail stores, customer service departments
Common CertificationsLogistics certifications, supply chain coursesCustomer service training, communication courses

Customer Service Logistics focuses on managing customer interactions related to logistics and supply chain issues, while Customer Service Representatives handle general customer inquiries across various products and services. Both roles require strong communication skills but differ in industry-specific knowledge and work environment.

What are the key skills and qualifications needed to thrive as a Customer Service Logistics professional, and why are they important?

To thrive as a Customer Service Logistics professional, you need a solid understanding of supply chain processes, order management, and inventory control, often supported by a relevant degree or logistics certification. Proficiency with logistics management software, ERP systems, and tracking technologies is typically expected. Strong communication, problem-solving, and organizational skills help you effectively manage client relationships and resolve issues quickly. These skills are crucial for ensuring smooth operations, timely deliveries, and high customer satisfaction in a fast-paced logistics environment.
What are popular job titles related to Customer Service Logistics jobs in Riverside, CA? For Customer Service Logistics jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Customer Service Logistics jobs in Riverside, CA look for? The top searched job categories for Customer Service Logistics jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Customer Service Logistics jobs? Cities near Riverside, CA with the most Customer Service Logistics job openings:
Customer Service Logistics jobs near you
Infographic showing various Customer Service Logistics job openings in Riverside, CA as of June 2026, with employment types broken down into 94% Full Time, 4% Part Time, 1% Temporary, and 1% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $40,789 per year, or $19.6 per hour.

Customer Service Representative

Alphabe Insight

Santa Ana, CA • On-site

$50K - $55K/yr

Other

Medical, Dental, Vision, PTO

Posted yesterday

Job description

Customer Service Representative

At Story Lane Box, we are passionate about curating and delivering unique storytelling experiences through thoughtfully designed products and services. Based in Santa Ana, CA, we merge creativity, organization, and a commitment to customer satisfaction. Our team thrives on innovation and efficiency, and we believe that every role contributes to the success of the story we deliver.

Job Description

We are seeking a Customer Service Representative to join our growing team in Santa Ana, CA. This role is ideal for someone who thrives in a fast-paced environment, enjoys helping others, and takes pride in providing excellent service. As a key point of contact for our customers, you'll play an essential role in ensuring satisfaction and resolving inquiries with professionalism and care.

Responsibilities

  • Respond promptly and professionally to customer inquiries via phone, email, and internal ticketing systems
  • Handle orders, product questions, billing issues, and delivery concerns with accuracy and empathy
  • Record customer interactions and resolutions in our CRM system
  • Collaborate with the warehouse and logistics team to ensure timely order fulfillment
  • Identify recurring issues and provide feedback to help improve processes
  • Maintain a calm and positive attitude when dealing with difficult or high-pressure situations
  • Ensure each customer receives a consistent, high-quality support experience
Qualifications
  • High school diploma or equivalent; associate's or bachelor's degree preferred
  • Minimum 1 year of experience in a customer service role
  • Strong verbal and written communication skills
  • Excellent problem-solving abilities and attention to detail
  • Familiarity with CRM software and customer service tools
  • Ability to multitask and prioritize in a dynamic environment
  • Professional, patient, and team-oriented attitude
Additional Information
  • Competitive salary ($50,000 – $55,000/year)
  • Opportunities for career growth and advancement
  • Comprehensive training and onboarding
  • Paid time off and holidays
  • Health, dental, and vision insurance
  • Supportive team environment and a meaningful company mission

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