To thrive in Freight Tracking, you need strong organizational skills, attention to detail, and familiarity with logistics processes, often supported by a high school diploma or relevant experience. Proficiency with transportation management systems (TMS), shipment tracking software, and Microsoft Excel is commonly required. Excellent communication, problem-solving, and multitasking abilities are valuable soft skills in this role. These skills ensure the accurate and timely monitoring of shipments, problem resolution, and smooth coordination among shippers, carriers, and customers.