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Freight Claims Jobs (NOW HIRING)

SAIA

Freight Claims Specialist

Houma, LA · On-site

$19.86 - $22.85/hr

Position Summary Supports the intake, validation, and administrative processing of freight claims up to $1,000. Manages claim-related communications, ensures accurate documentation, and prepares ...

TruRooms Inc.

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Logistics & Freight Specialist

Post Falls, ID · On-site

$18.50 - $22/hr

Position Summary The Logistics & Freight Claims Specialist is responsible for overseeing freight claims from start to resolution. This role works closely with carriers, warehouses, vendors, customer ...

Jarrett

Claims Associate

Orrville, OH · On-site

$16.75 - $22.50/hr

Managing freight claims with carriers and customers, ensuring fair outcomes * Filing, negotiating, and settling freight claims in a timely manner * Providing and updating reports for customers and ...

Certified Employment Group

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Manufacturing Claims Specialist

Roseville, CA · On-site

$36 - $40/hr

Manage customer, freight, warranty, vendor, and commercial claims from investigation through resolution. * Investigate disputes, determine liability, and negotiate settlements while minimizing ...

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$11

$24

$42

How much do freight claims jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for freight claims in the United States is $24.12, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $27.40 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of someone working in Freight Claims?

Freight Claims professionals are primarily responsible for investigating and processing claims related to lost, damaged, or delayed shipments. This includes reviewing shipment documentation, communicating with carriers and customers, gathering evidence, and ensuring compliance with industry regulations. On a daily basis, you’ll analyze claim validity, maintain accurate records, and often negotiate resolutions or settlements. The role requires close collaboration with logistics, customer service, and legal teams to maintain a smooth claims workflow and uphold company standards.

What are the key skills and qualifications needed to thrive in the Freight Claims position, and why are they important?

To thrive in Freight Claims, you need attention to detail, problem-solving abilities, familiarity with shipment documentation, and an understanding of logistics processes, often supported by prior experience in transportation or supply chain roles. Proficiency in using claim management software, Microsoft Office Suite, and sometimes proprietary freight tracking systems is highly valuable. Strong communication, negotiation, and organizational skills distinguish top performers in this position. These abilities ensure accurate claim processing, effective coordination with stakeholders, and timely resolution of claim issues, which are critical for minimizing financial losses and maintaining customer satisfaction.

What does a Freight Claims job involve?

A Freight Claims job involves managing and processing claims for damaged, lost, or delayed shipments in the logistics and transportation industry. Responsibilities typically include investigating claims, gathering necessary documentation, communicating with carriers and customers, and ensuring claims are resolved in compliance with company policies and industry regulations. Strong attention to detail, problem-solving skills, and knowledge of shipping laws and regulations are essential for this role.

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Freight Claims jobs near you
Infographic showing various Freight Claims job openings in the United States as of July 2026, with employment types broken down into 90% Full Time, 8% Part Time, and 2% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $50,180 per year, or $24.1 per hour.

Freight Claims Specialist

Oldcastle BuildingEnvelope

Los Angeles, CA • On-site

Other

Posted 23 days ago

Oldcastle BuildingEnvelope rating

7.2

Company rating: 7.2 out of 10

Based on 60 frontline employees who took The Breakroom Quiz

353rd of 537 rated manufacturers

Job description

What You'll Get to Do
The Freight Claims Specialist is focused on managing and recovering freight claims related to lost or damaged shipments across parcel and LTL carriers and reports to the Logistics Manager.

This role is perfect for an individual who is detail-oriented, self-motivated, and solutions-focused. A vital member of the Logistics Team, this is an opportunity to build a career with an industry leader.

Job responsibilities include:

  • Extract claims data from SAP, identify eligible claims, and submit claims to carriers (UPS, LTL providers, etc.)
  • Coordinate with external partners (e.g., ECO) using standardized documentation to process and track claims through resolution
  • Manage parcel claims via carrier dashboards, ensuring timely filing to recover eligible insurance amounts
  • Monitor claim status, maintain dashboards, and track recovery amounts, trends, and outstanding claims

What We Are Looking For

  • 2+ years of experience in freight claims, logistics, customer service, or a related function
  • Working knowledge of SAP or experience navigating ERP systems to extract and analyze data
  • Strong analytical and reporting skills, with the ability to identify trends and recommend process improvements
  • Experience working with parcel and/or LTL carriers (UPS experience preferred)
  • Self-starter with strong attention to detail and ability to manage manual processes in a fast-paced environment

What Oldcastle BuildingEnvelope employees say

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