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Freight Claims Jobs (NOW HIRING)

The Freight Claims Analyst is responsible for researching and processing freight claims. This includes the timely and accurate resolution of freight claims, communication with the claimant, sales ...

Claims Specialist

Indianapolis, IN · On-site

$64K - $129K/yr

This role will be the coordinator of freight claims between Carrier and the 3rd party claims management company. This individual will be the main point of contact / escalation point for freight ...

$64K - $129K/yr

This role will be the coordinator of freight claims between Carrier and the 3rd party claims management company. This individual will be the main point of contact / escalation point for freight ...

Position Summary The Logistics & Freight Claims Specialist is responsible for overseeing freight claims from start to resolution. This role works closely with carriers, warehouses, vendors, customer ...

The Claims Administrator will serve as a key contact for freight claims while also supporting carrier compliance and onboarding activities. This role offers a blend of problem-solving, administrative ...

Claims Administrator

Dublin, OH · On-site

$53K - $60K/yr

The Claims Administrator will serve as a key contact for freight claims while also supporting carrier compliance and onboarding activities. This role offers a blend of problem-solving, administrative ...

Claims Associate

Orrville, OH · On-site

$16.75 - $22.50/hr

Managing freight claims with carriers and customers, ensuring fair outcomes * Filing, negotiating, and settling freight claims in a timely manner * Providing and updating reports for customers and ...

Claims Associate

Orrville, OH · On-site

$16.75 - $22.50/hr

Managing freight claims with carriers and customers, ensuring fair outcomes * Filing, negotiating, and settling freight claims in a timely manner * Providing and updating reports for customers and ...

Claims Associate

Orrville, OH · On-site

$16.75 - $22.50/hr

Managing freight claims with carriers and customers, ensuring fair outcomes * Filing, negotiating, and settling freight claims in a timely manner * Providing and updating reports for customers and ...

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Freight Claims information

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How much do freight claims jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for freight claims in the United States is $24.12, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $27.40 per hour, depending on experience, location, and employer.

What does a freight claims job involve?

A Freight Claims job involves managing and processing claims for damaged, lost, or delayed shipments in the logistics and transportation industry. Responsibilities typically include investigating claims, gathering necessary documentation, communicating with carriers and customers, and ensuring claims are resolved in compliance with company policies and industry regulations. Strong attention to detail, problem-solving skills, and knowledge of shipping laws and regulations are essential for this role.

What are the key skills and qualifications needed to thrive in freight claims?

To thrive in Freight Claims, you need attention to detail, problem-solving abilities, familiarity with shipment documentation, and an understanding of logistics processes, often supported by prior experience in transportation or supply chain roles. Proficiency in using claim management software, Microsoft Office Suite, and sometimes proprietary freight tracking systems is highly valuable. Strong communication, negotiation, and organizational skills distinguish top performers in this position. These abilities ensure accurate claim processing, effective coordination with stakeholders, and timely resolution of claim issues, which are critical for minimizing financial losses and maintaining customer satisfaction.

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Infographic showing various Freight Claims job openings in the United States as of September 2026, with employment types broken down into 3% As Needed, 83% Full Time, 13% Part Time, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $50,180 per year, or $24.1 per hour.

Freight Claims Admin

West Chester, PA • On-site

A. Duie Pyle, Inc.
Transportation and Warehousing • 1 - 5K employees

Full-time

Re-posted 4 days ago


A. Duie Pyle rating

7.8

Company rating: 7.8 out of 10

Based on 45 frontline employees who took The Breakroom Quiz


Job description

A family-owned business since 1924, A. Duie Pyle provides a range of integrated transportation and distribution solutions throughout the Northeast. Supported by our vast network of Less-Than-Truckload (LTL) service centers, warehouse facilities, and dedicated locations, we have the ability to offer flexible and seamless integrated solutions tailored to our customer’s needs.

Simply put, when it comes to integrated supply chain solutions, Pyle People Deliver. Our promise is to provide outstanding service as it remains to be our first and foremost mission.

Position Summary: 

The Freight Claims Analyst is responsible for researching and processing freight claims. This includes the timely and accurate resolution of freight claims, communication with the claimant, sales team, customer service, accounting, along with other internal customers and partners. This position will also be responsible for analyzing and reporting trends to properly protect company and serve the customer.

The responsibilities of the position include, but are not limited to:

  • Enters all freight claims received by the department timely and accurately
  • Create claims folders complete with all documentation and combining individual PDF documents into a single document
  • Verifies all essential documents for the claim packet have been received
  • Occasionally, thoroughly review and analyze each claim
  • Responds to emails from Customers based on information within the claims file or about the status of a claim
  • Escalates claims to department leadership when necessary
  • Analyzes trends and communicates to operation team along with department leadership
  • Run daily/weekly/monthly reports
  • Actively follows up on claims that are in hold status or mitigation status
  • Schedule inspections with 3rd party inspection company
  • When necessary composes custom declination or pay letters
  • Manage reports through Excel spreadsheets
  • Other duties may be assigned

To be qualified for this position, you must possess the following:

  • Ability to communicate effectively and professionally via email and written form
  • Analyzes trends and communicates to operation team along with department leadership
  • Work in Microsoft applications and email
  • For a complete job description, please contact Human Resources

For a full job description associated with this posting, please contact A. Duie Pyle’s Human Resources department. This job posting is intended solely for external advertising purposes and does not represent a comprehensive list of all job-related duties and qualifications.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.


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About A. Duie Pyle

Sourced by ZipRecruiter

A. Duie Pyle is the Northeast's premier integrated supply chain solutions provider ideally equipped in servicing the congested Northeast metropolitan region. Family-owned since 1924, A. Duie Pyle provides engineered logistics solutions and consultative services utilizing our vast network of LTL Service Centers, strategically located warehouses, Dedicated fleet operations and specialized Truckload services through Pyle Logistics.

Industry

Transportation and warehousing

Company size

1,001 - 5,000 Employees

Headquarters location

West Chester, PA, US

Year founded

1924