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Freight Claims Jobs (NOW HIRING)

The Freight Claims Analyst is responsible for researching and processing freight claims. This includes the timely and accurate resolution of freight claims, communication with the claimant, sales ...

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Position Summary The Logistics & Freight Claims Specialist is responsible for overseeing freight claims from start to resolution. This role works closely with carriers, warehouses, vendors, customer ...

Claims Associate

Orrville, OH · On-site

$16.75 - $22.50/hr

Managing freight claims with carriers and customers, ensuring fair outcomes * Filing, negotiating, and settling freight claims in a timely manner * Providing and updating reports for customers and ...

Claims Associate

Orrville, OH

$16.75 - $22.50/hr

Managing freight claims with carriers and customers, ensuring fair outcomes * Filing, negotiating, and settling freight claims in a timely manner * Providing and updating reports for customers and ...

Claims Associate

Orrville, OH · On-site

$16.75 - $22.50/hr

Managing freight claims with carriers and customers, ensuring fair outcomes * Filing, negotiating, and settling freight claims in a timely manner * Providing and updating reports for customers and ...

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Manage customer, freight, warranty, vendor, and commercial claims from investigation through resolution. * Investigate disputes, determine liability, and negotiate settlements while minimizing ...

Correspond with carrier and dealers regarding damaged or lost freight claims Qualifications: * 3-5 years of carpet claims experience preferred * Knowledge of the carpet manufacturing process ...

Correspond with carrier and dealers regarding damaged or lost freight claims Qualifications: * 3-5 years of carpet claims experience preferred * Knowledge of the carpet manufacturing process ...

Correspond with carrier and dealers regarding damaged or lost freight claims Qualifications: * 3-5 years of carpet claims experience preferred * Knowledge of the carpet manufacturing process ...

File, manage, and follow up on freight claims for damaged, lost, or missed shipments. * Work with vendors, carriers, Sales, Customer Service, TIDC, and Finance to resolve service issues, billing ...

Position Summary The Specialist, Logistics, specializes in freight payment, claims and complaints, you will play a crucial role in maintaining customer satisfaction and operational excellence. You ...

Position Summary The Specialist, Logistics, specializes in freight payment, claims and complaints, you will play a crucial role in maintaining customer satisfaction and operational excellence. You ...

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Freight Claims information

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$24

$42

How much do freight claims jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for freight claims in the United States is $24.12, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $27.40 per hour, depending on experience, location, and employer.

What does a freight claims job involve?

A Freight Claims job involves managing and processing claims for damaged, lost, or delayed shipments in the logistics and transportation industry. Responsibilities typically include investigating claims, gathering necessary documentation, communicating with carriers and customers, and ensuring claims are resolved in compliance with company policies and industry regulations. Strong attention to detail, problem-solving skills, and knowledge of shipping laws and regulations are essential for this role.

What are the key skills and qualifications needed to thrive in freight claims?

To thrive in Freight Claims, you need attention to detail, problem-solving abilities, familiarity with shipment documentation, and an understanding of logistics processes, often supported by prior experience in transportation or supply chain roles. Proficiency in using claim management software, Microsoft Office Suite, and sometimes proprietary freight tracking systems is highly valuable. Strong communication, negotiation, and organizational skills distinguish top performers in this position. These abilities ensure accurate claim processing, effective coordination with stakeholders, and timely resolution of claim issues, which are critical for minimizing financial losses and maintaining customer satisfaction.

More about Freight Claims jobs

What cities are hiring for Freight Claims jobs?

Cities with the most Freight Claims job openings:

What are the most commonly searched types of Freight Claims jobs?

The most popular types of Freight Claims jobs are:

What states have the most Freight Claims jobs?

States with the most job openings for Freight Claims jobs include:

Infographic showing various Freight Claims job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 90% Full Time, 7% Part Time, and 1% Contract. Highlights an 100% Physical job distribution, with an average salary of $50,180 per year, or $24.1 per hour.

Freight Claims Specialist

Dynamic Logistix LLC

Leawood, KS • On-site

Full-time

Posted 18 days ago


Job description

Job Summary: 
The Freight Claims Specialist is a full-time role responsible for processing, investigating, and resolving freight claims. This includes gathering documentation, analyzing loss and damage exceptions to determine liability, negotiating settlements with claimants, and providing clients with regular updates on outstanding claims. The role requires at least one year of experience in the transportation industry and a working knowledge of freight claims practices.

Duties/Responsibilities: 

  • Processes and files freight claims   

  • Negotiates and settles claims directly with the claimants 

  • Helps improve current training process, materials, and assists in increasing efficiency 

  • Works diligently to get freight claims paid in a timely manner  

  • Investigates and analyzes product exceptions to determine liability, mitigate loss and provide updates of freight 

  • Investigates and analyzes overage and high value shortage exceptions to determine location and state of freight 

  • Identifies and gathers documents and materials related to customer claims such as product information, including manuals, product warning labels, packaging, certificates of insurance, test reports, changes in product design and other evidentiary documents 

  • Provides weekly reporting to clients on outstanding claims 

  • Updates claims website with latest information from carriers 

  • Other duties as assigned

Required Skills/Abilities: 

  • Ability to de-escalate conflict 

  • Attention to detail and ability to multi-task 

  • Collaborate with team to troubleshoot issues 

  • Ability to adapt in a fast-paced environment  

Education and Experience: 

  • High school diploma or equivalent required; bachelor’s degree in a related field preferred 

  • At least one year in the transportation and logistics industry 

  • At least one year in a freight claims role preferred 

Physical Requirements: 

  • Physical dexterity sufficient to operate a keyboard, telephone, and office equipment; ability to access file cabinets and items stored at various levels, including overhead 

  • Able to lift up to 15lbs at times 

  • Prolonged periods of sitting at a desk and working on a computer 

  • Mental acuity sufficient to collect and interpret data, evaluate, reason, define problems, draw valid conclusions, and make sound decisions 

  • Ability to continuously operate a personal computer for extended periods of time (4 or more hours) 

  • Ability to communicate clearly and understandably in person, over the telephone, and in group settings 

Dynamic Logistix is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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