1

Freight Claims Jobs (NOW HIRING)

Freight Claims Specialist

Houma, LA · On-site

$19.86 - $22.85/hr

Position Summary Supports the intake, validation, and administrative processing of freight claims up to $1,000. Manages claim-related communications, ensures accurate documentation, and prepares ...

New

Position Summary The Logistics & Freight Claims Specialist is responsible for overseeing freight claims from start to resolution. This role works closely with carriers, warehouses, vendors, customer ...

Work with manufacturers, TDSI, and Freight Claims and Damage to deliver real time data and trends identifying damage areas in order to reduce claims exposure for CSX and damages for our customers.

New

File and manage shortage claims based on shortage investigation report, theft notification, and/or ... years of freight claims processing experience preferred * Excellent verbal and written ...

New

File and manage shortage claims based on shortage investigation report, theft notification, and/or ... years of freight claims processing experience preferred * Excellent verbal and written ...

New

File and manage shortage claims based on shortage investigation report, theft notification, and/or ... years of freight claims processing experience preferred * Excellent verbal and written ...

New

Correspond with carrier and dealers regarding damaged or lost freight claims Qualifications: * 3-5 years of carpet claims experience preferred * Knowledge of the carpet manufacturing process ...

New

next page

Showing results 1-20

Freight Claims information

See salary details

$11

$24

$42

How much do freight claims jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for freight claims in the United States is $24.12, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $27.40 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of someone working in Freight Claims?

Freight Claims professionals are primarily responsible for investigating and processing claims related to lost, damaged, or delayed shipments. This includes reviewing shipment documentation, communicating with carriers and customers, gathering evidence, and ensuring compliance with industry regulations. On a daily basis, you’ll analyze claim validity, maintain accurate records, and often negotiate resolutions or settlements. The role requires close collaboration with logistics, customer service, and legal teams to maintain a smooth claims workflow and uphold company standards.

What are the key skills and qualifications needed to thrive in the Freight Claims position, and why are they important?

To thrive in Freight Claims, you need attention to detail, problem-solving abilities, familiarity with shipment documentation, and an understanding of logistics processes, often supported by prior experience in transportation or supply chain roles. Proficiency in using claim management software, Microsoft Office Suite, and sometimes proprietary freight tracking systems is highly valuable. Strong communication, negotiation, and organizational skills distinguish top performers in this position. These abilities ensure accurate claim processing, effective coordination with stakeholders, and timely resolution of claim issues, which are critical for minimizing financial losses and maintaining customer satisfaction.

What does a Freight Claims job involve?

A Freight Claims job involves managing and processing claims for damaged, lost, or delayed shipments in the logistics and transportation industry. Responsibilities typically include investigating claims, gathering necessary documentation, communicating with carriers and customers, and ensuring claims are resolved in compliance with company policies and industry regulations. Strong attention to detail, problem-solving skills, and knowledge of shipping laws and regulations are essential for this role.

More about Freight Claims jobs
What cities are hiring for Freight Claims jobs? Cities with the most Freight Claims job openings:
What are the most commonly searched types of Freight Claims jobs? The most popular types of Freight Claims jobs are:
What states have the most Freight Claims jobs? States with the most job openings for Freight Claims jobs include:
Infographic showing various Freight Claims job openings in the United States as of July 2026, with employment types broken down into 91% Full Time, 7% Part Time, and 2% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $50,180 per year, or $24.1 per hour.
Freight Claims Specialist

Freight Claims Specialist

SAIA

Houma, LA • On-site

$19.86 - $22.85/hr

Full-time

Posted 2 days ago

New


Job description

Ready To Go Further?

Saia is a different kind of logistics and transportation company. We do things the right way. You'll see it in our commitment to our people, customers, and community. You'll feel it in the support you get on day one -from leadership and from your team. A job with Saia is packed with opportunity -from learning new skills and advancing to competitive compensation and great benefits. It's all here and it's exactly what going further is all about.

Position Summary

Supports the intake, validation, and administrative processing of freight claims up to $1,000. Manages claim-related communications, ensures accurate documentation, and prepares claims for investigation in accordance with company policies and industry guidelines.

Major Tasks and Responsibilities

  • Manages the Claims inbox, including triaging customer in queries, verifying required documentation, and guiding customers through the claim submission process.
  • Reviewing incoming damage notifications and verifies if a claim has been filed.
  • Processes daily work queues and ensures all claim documentation is accurately logged and routed for investigation.
  • Conducts basic investigations for claims within authority limits by analyzing shipment records, delivery documentation, photos, and bill of lading notations to determine liability.
  • Applies claim decision guidelines, including legal liability limits and customer contract exceptions, to recommend claim settlements.
  • Documents claim determinations, generates customer correspondence, and ensure accurate claim settlement processing.
  • Coordinates with internal departments and external vendors for inspections or follow-up documentation on assigned claims.
  • Provides administrative support to the Freight Claims team, including data entry, inbox monitoring, inspections, and claim payment check balancing.

Qualifications

  • High school diploma or GED.
  • Prior experience in claims processing, customer service, or administrative support.
  • Proficiency with Microsoft Office applications.
  • Experience with transportation systems (AS400 or similar TMS platforms) is a plus.
Pay Rate: $19.86 - $22.85 per hour, based on experience

Benefits

At Saia, your success is our success! That's why we work hard to provide you with what you need to build an awesome career. We are committed to rewarding superior employee performance so that when you work hard, your achievements won't go unnoticed.

Make Your Move

At Saia, our people are the reason we've been successful for over a century in the industry. Together, we've created a positive culture that's driven by our core values - like dignity and respect, a customer-first approach, safety and more. With hundreds of terminals across the country and growing, we're always looking for more collaborative and motivated individuals to join our team. So, if you're ready to put your career on a solid path, let's go further.

Saia is an Equal Opportunity Employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.