Freight Claims Jobs (NOW HIRING)

Position Summary
Responsible for managing, coordinating, and supporting inbound and outbound freight requirements.

Steffes Benefit Plan Includes: 

• Competitive Low Deductible/Low Out-of-Pocket Medical Insurance Plan 
• Dental and Vision Insurance
• Generous 401K matching
• Flexible Spending Account (FSA)
• Paid Time Off (PTO)
• Paid Holidays + Paid Personal Days
• Employer-paid Short-Term and Long-Term Disability Insurance
• Mental Health & Wellbeing Resources
• Paid Military Leave
• Education Assistance Program
• Paid Paternity Leave
• Paid Bereavement Leave
• Paid Jury Duty Leave
• Employer-paid Virtual Physical Therapy Program

Steffes Core Values

•  Trust: We promote growth and long-term success by making wise decisions with trust as an essential component.
•  Respect: We unleash creative talents of our diverse workforce by treating each other the way we would like to be
  treated.
• Teamwork: We believe people achieve much more by working together.
• Integrity: We follow through and keep our word while being open, honest, ethical, and fair.
• Safety: We view our co-workers as family members of our business and strive to ensure safety for all.
• Humility: We recognize and appreciate strengths and contributions beyond one’s self. We are modest, genuine, and
  authentic.

Key Responsibilities

1. Responsible for coordinating all transportation for inbound/outbound shipments, including site and intercompany
   transfers. Ensures all loads are utilized at maximum capacity and optimize routing to reduce freight costs.
2. Monitor and update Shipping Calendar and provide essential communication with appropriate personnel.
3. Manage outbound freight charges ensuring processing fees are added to the pack list so accurate and timely invoicing
   can occur.
4. Communicate with Carriers to ensure timely and accurate delivery of Steffes products.
5.  Coordinate all expedited shipments to minimize impact to production while still minimizing cost.
6.  Initiate, monitor, and follow up on freight claims to ensure accurate compensation is received.
7. Coordinates with buyers to ensure most cost-effective transportation is selected.
8. Track and trace shipments. Ensure optimal communication with Sales, Customers, & Shipping & Receiving.
9. Audit, approve, and code freight bills and assist in timely payment for all freight related invoices.
10.  Contest any freight invoice discrepancies with freight carriers and follow up on resolutions.
11. Act as a subject matter expert for best packaging practices and freight classification.
12. Manage NAFTA and customs invoicing.
13. Work with Logistics Specialist to evaluate freight metrics and KPI’s to support continual process improvement.
14. Maintain a positive work atmosphere by acting and communicating in collaborative manner with customers,
    suppliers, co-workers, and management.
15. Helps company meet its Strategic, Quality and Safety objectives.
16. Other duties may be assigned.
    Core Expectations

• • Customer Service - Demonstrate excellent customer service and display a positive attitude and behavior consistent with
  the Steffes Code of Conduct and Core Values.
• • Environmental, Health, Safety (EHS) – Perform work in compliance with EHS training and identified
  procedures/standard work. Report any EHS incident or concern to your supervisor immediately. Cooperate and
  contribute to the overall success of the EHS program.
• • Quality – Participate in job-specific training. Complete work as indicated by standard work, processes, and/or
  procedures. If your work can’t be completed as required, notify your supervisor immediately for guidance.
• • Conduct - Demonstrate and support the Steffes Code of Conduct.
• • Policies and Procedures - Demonstrate and support Steffes Policies and Procedures by:
  • Using tact, sound judgement, and maintaining a professional attitude in communication and relationships with
    others.
  • Striving to deliver the best quality in daily work.
  • Promoting a positive image of Steffes and its products.
  • Being timely and punctual in attendance and following all policies and procedures.

Job Requirements/Qualifications

•  Bachelor’s Degree in Business, Logistics, Purchasing Management, Supply Chain or Engineering
• 2+ years of related work experience in freight management, preferred.
• Intermediate computer knowledge (Windows, email, internet, etc.)
• Written and verbal communication
• Ability to perform math computations and analysis.

            -OR-

• An acceptable combination of education and experience

Functional & Cognitive Requirements of Position

• This position requires walking, sitting, or standing to a significant degree.
• Must have the ability to lift 50 pounds from floor to waist, carry 50 pounds, and push and/or pull up to 20 pounds.
• Must have the ability to climb ladders and/or stairs.
•  Stooping, crouching, kneeling, and bending.
• Handling, feeling, and gripping would be required for some activities.
• Visual acuity is required to inspect work completed.
• This role may be subject to internal and external environmental conditions.
• Learn new tasks, remember processes, maintain focus, complete tasks independently, make timely decisions in the
  context of a workflow, ability to communicate with visitors, ability to complete tasks in situations that have a speed or
  productivity quota.