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Freight Claims Jobs (NOW HIRING)

Dayton Freight

Service Center Manager

East Peoria, IL

$85K - $105K/yr

Evaluates all freight claims * Ensures that Service Center premises are protected and maintained * Facilitates informational meetings with Service Center team members * Effectively handles special ...

Riverside Logistics

Transportation Assistant

Richmond, VA · On-site

$22/hr

File customer freight claims with carriers * Assists with running the daily dedicated operation * Provides support to Freight Brokers & the Director QUALIFICATIONS * High school Diploma or equivalent ...

Dayton Freight

Service Center Manager

East Peoria, IL · On-site

$85K - $105K/yr

Evaluates all freight claims * Ensures that Service Center premises are protected and maintained * Facilitates informational meetings with Service Center team members * Effectively handles special ...

Dayton Freight

Service Center Manager

East Peoria, IL

$85K - $105K/yr

Evaluates all freight claims * Ensures that Service Center premises are protected and maintained * Facilitates informational meetings with Service Center team members * Effectively handles special ...

Dayton Freight

Service Center Manager

Jackson, TN

Evaluates all freight claims * Ensures that Service Center premises are protected and maintained * Facilitates informational meetings with Service Center team members * Effectively handles special ...

Dayton Freight

Service Center Manager

Evansville, IN

Evaluates all freight claims * Ensures that Service Center premises are protected and maintained * Facilitates informational meetings with Service Center team members * Effectively handles special ...

New

Dayton Freight

Service Center Manager

Evansville, IN

Evaluates all freight claims * Ensures that Service Center premises are protected and maintained * Facilitates informational meetings with Service Center team members * Effectively handles special ...

Dayton Freight

Service Center Manager

Jackson, TN · On-site

Evaluates all freight claims * Ensures that Service Center premises are protected and maintained * Facilitates informational meetings with Service Center team members * Effectively handles special ...

Dayton Freight

Service Center Manager

Jackson, TN · On-site

Evaluates all freight claims * Ensures that Service Center premises are protected and maintained * Facilitates informational meetings with Service Center team members * Effectively handles special ...

SBT Global, Inc.

Logistics Claim Operator

Plano, TX

Required proficiency in Microsoft Excel, including but not limited to, basic reporting functions and formatting, VLOOKUP, and pivot tables * 1+ years of freight claims processing experience preferred

SBT Global, Inc.

Logistics Claim Operator

Plano, TX

$20/hr

Required proficiency in Microsoft Excel, including but not limited to, basic reporting functions and formatting, VLOOKUP, and pivot tables * 1+ years of freight claims processing experience preferred

Mountville

Customer Experience Representative

Lagrange, GA · Hybrid

$12.50 - $16.75/hr

Process freight claims entry in a timely manner. File claims with carriers related to customer quantity shortages, quality issues and transit related cargo loss damage. Document recovery of various ...

SBT Global, Inc.

Logistics Claim Operator

Plano, TX · On-site

$20/hr

Required proficiency in Microsoft Excel, including but not limited to, basic reporting functions and formatting, VLOOKUP, and pivot tables * 1+ years of freight claims processing experience preferred

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How much do freight claims jobs pay per hour?

As of May 31, 2026, the average hourly pay for freight claims in the United States is $24.12, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $27.40 per hour, depending on experience, location, and employer.

What does a Freight Claims job involve?

A Freight Claims job involves managing and processing claims for damaged, lost, or delayed shipments in the logistics and transportation industry. Responsibilities typically include investigating claims, gathering necessary documentation, communicating with carriers and customers, and ensuring claims are resolved in compliance with company policies and industry regulations. Strong attention to detail, problem-solving skills, and knowledge of shipping laws and regulations are essential for this role.

What are the key skills and qualifications needed to thrive in the Freight Claims position, and why are they important?

To thrive in Freight Claims, you need attention to detail, problem-solving abilities, familiarity with shipment documentation, and an understanding of logistics processes, often supported by prior experience in transportation or supply chain roles. Proficiency in using claim management software, Microsoft Office Suite, and sometimes proprietary freight tracking systems is highly valuable. Strong communication, negotiation, and organizational skills distinguish top performers in this position. These abilities ensure accurate claim processing, effective coordination with stakeholders, and timely resolution of claim issues, which are critical for minimizing financial losses and maintaining customer satisfaction.

What are the typical daily responsibilities of someone working in Freight Claims?

Freight Claims professionals are primarily responsible for investigating and processing claims related to lost, damaged, or delayed shipments. This includes reviewing shipment documentation, communicating with carriers and customers, gathering evidence, and ensuring compliance with industry regulations. On a daily basis, you’ll analyze claim validity, maintain accurate records, and often negotiate resolutions or settlements. The role requires close collaboration with logistics, customer service, and legal teams to maintain a smooth claims workflow and uphold company standards.
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Freight Claims jobs near you
Infographic showing various Freight Claims job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 86% Full Time, 9% Part Time, 2% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $50,180 per year, or $24.1 per hour.
Operations Manager / Service Center Manager

Operations Manager / Service Center Manager

Dayton Freight

Hermantown, MN • On-site

$75K - $90K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

Dayton Freight rating

9.0

Company rating: 9.0 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

3rd of 336 rated logistics

Job description

Overview
Operations Manager/Service Center Managers are responsible for the organization, staffing, enforcement and accomplishment of all Service Center activities in an efficient and economical manner consistent with Corporate's objectives.
Responsibilities
  • Inspects and measures Service Center performance to identify opportunities or problem areas and develop solutions
  • Maintains excellent communication with external and internal customers
  • Analyzes revenue statistics
  • Identifies sales opportunities and develops customer solutions
  • Keeps fully informed of competitor developments
  • Recruits, qualifies, interviews, hires, trains and develops Service Center personnel
  • Develops sales/marketing action plans to maximize territory revenue
  • Investigates, reports and initiates corrective actions for accidents, job related injuries and employee discrepancies
  • Understands and complies with Dayton Freight's safety practices including DOT, EPA, ICC and OSHA rules and regulations
  • Evaluates all freight claims
  • Ensures that Service Center premises are protected and maintained
  • Facilitates informational meetings with Service Center team members
  • Effectively handles special assignments as directed

Qualifications
  • Knowledge of the LTL/ Transportation Industry
  • Managed Drivers and Dock Workers
  • Managed a Sales staff
  • Has been responsible for developing and following a budget

Benefits
  • Stable and growing organization
  • Competitive weekly pay
  • Quick advancement
  • Professional, positive and people-centered work environment
  • Modern facilities
  • Clean, late model equipment
  • Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.
  • Paid holidays (8); paid vacation and personal days

Starting Pay: $75,000 - $90,000 per year. This amount reflects total compensation (base + bonus).
Pay does vary depending on relevant industry experience.

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