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From Home Freight Claims Jobs (NOW HIRING)

Jarrett

Claims Associate

Orrville, OH · On-site

$16.75 - $22.50/hr

... freight claims in a timely manner * Providing and updating reports for customers and supervisors * Communicating with all parties on the status of claims * Receiving calls from vendors and customers ...

Jarrett

Claims Associate

Orrville, OH · On-site

$16.75 - $22.50/hr

... freight claims in a timely manner * Providing and updating reports for customers and supervisors * Communicating with all parties on the status of claims * Receiving calls from vendors and customers ...

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Manufacturing Claims Specialist

Roseville, CA · On-site

$36 - $40/hr

Manage customer, freight, warranty, vendor, and commercial claims from investigation through resolution. * Investigate disputes, determine liability, and negotiate settlements while minimizing ...

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How much do from home freight claims jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for from home freight claims in the United States is $24.12, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $27.40 per hour, depending on experience, location, and employer.

What is a from home freight claims job?

From Home Freight Claims jobs involve handling claims related to lost, damaged, or delayed freight shipments while working remotely. Individuals in these positions review documentation, investigate claims, communicate with shippers, carriers, and customers, and process appropriate settlements. These roles typically require strong attention to detail, excellent organizational skills, and knowledge of logistics or transportation industry practices. Working from home allows for flexibility, but also demands self-motivation and effective communication via phone and email.

What key skills and qualifications are needed to thrive as a from home freight claims specialist?

To thrive as a Work-from-Home Freight Claims Specialist, you need a strong understanding of logistics operations, claims processing, and attention to detail, often supported by experience in transportation or supply chain roles. Familiarity with transportation management systems (TMS), claims management software, and proficiency in Excel are typically required. Excellent organizational skills, problem-solving abilities, and effective written communication set top performers apart in this position. These skills ensure accurate and timely resolution of freight claims, minimize financial loss, and maintain customer satisfaction in a remote work environment.

What is the difference between From Home Freight Claims vs From Home Freight Adjuster?

AspectFrom Home Freight ClaimsFrom Home Freight Adjuster
CredentialsInsurance knowledge, claims processing certificationsInsurance certifications, claims evaluation training
Work EnvironmentHome-based, office or remote claims processingHome-based, assessing freight damages and claims
Industry UsageLogistics, transportation, shipping companiesInsurance, freight carriers, logistics firms
Job FocusHandling freight claims, customer communicationEvaluating damages, determining claim validity

Both roles involve working remotely within the freight and logistics industry, requiring similar certifications and focusing on claims. However, From Home Freight Claims primarily manages claims processing and customer communication, while From Home Freight Adjusters evaluate damages and determine claim validity. Understanding these differences helps job seekers identify the right position based on their skills and interests.

What are some common challenges faced by remote freight claims specialists, and how can they be managed effectively?

Remote freight claims specialists often face challenges such as coordinating with multiple stakeholders (carriers, clients, and internal teams) across different time zones, and ensuring timely and accurate documentation. Effective communication skills and strong organizational abilities are essential for handling claim investigations, tracking documentation, and meeting deadlines. Utilizing digital tools for collaboration and keeping meticulous records can help manage workflow efficiently and reduce errors, making remote work both productive and rewarding.
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What cities are hiring for From Home Freight Claims jobs? Cities with the most From Home Freight Claims job openings:
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From Home Freight Claims jobs near you
Infographic showing various From Home Freight Claims job openings in the United States as of August 2026, with employment types broken down into 79% Full Time, 5% Part Time, 5% Contract, and 11% Nights. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $50,180 per year, or $24.1 per hour.

Freight Claims Specialist

Dynamic Logistix LLC

Leawood, KS • On-site

Full-time

Posted 2 days ago

New

Job description

Job Summary: 
The Freight Claims Specialist is a full-time role responsible for processing, investigating, and resolving freight claims. This includes gathering documentation, analyzing loss and damage exceptions to determine liability, negotiating settlements with claimants, and providing clients with regular updates on outstanding claims. The role requires at least one year of experience in the transportation industry and a working knowledge of freight claims practices.

Duties/Responsibilities: 

  • Processes and files freight claims   

  • Negotiates and settles claims directly with the claimants 

  • Helps improve current training process, materials, and assists in increasing efficiency 

  • Works diligently to get freight claims paid in a timely manner  

  • Investigates and analyzes product exceptions to determine liability, mitigate loss and provide updates of freight 

  • Investigates and analyzes overage and high value shortage exceptions to determine location and state of freight 

  • Identifies and gathers documents and materials related to customer claims such as product information, including manuals, product warning labels, packaging, certificates of insurance, test reports, changes in product design and other evidentiary documents 

  • Provides weekly reporting to clients on outstanding claims 

  • Updates claims website with latest information from carriers 

  • Other duties as assigned

Required Skills/Abilities: 

  • Ability to de-escalate conflict 

  • Attention to detail and ability to multi-task 

  • Collaborate with team to troubleshoot issues 

  • Ability to adapt in a fast-paced environment  

Education and Experience: 

  • High school diploma or equivalent required; bachelor’s degree in a related field preferred 

  • At least one year in the transportation and logistics industry 

  • At least one year in a freight claims role preferred 

Physical Requirements: 

  • Physical dexterity sufficient to operate a keyboard, telephone, and office equipment; ability to access file cabinets and items stored at various levels, including overhead 

  • Able to lift up to 15lbs at times 

  • Prolonged periods of sitting at a desk and working on a computer 

  • Mental acuity sufficient to collect and interpret data, evaluate, reason, define problems, draw valid conclusions, and make sound decisions 

  • Ability to continuously operate a personal computer for extended periods of time (4 or more hours) 

  • Ability to communicate clearly and understandably in person, over the telephone, and in group settings 

Dynamic Logistix is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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