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Outform Jobs (NOW HIRING)

Seek out industry exhibitions and internal shows where Outform can share recent wins, examples of innovative solutions and our comprehensive approach. * Partner with Manufacturing and Operations to ...

Job Summary The Bilingual HR Generalist will assist with the administration of the day-to-day operations of the human resources functions and duties for a multi-location company. This position has ...

JOB SUMMARY The Design Engineer converts approved concepts into manufacturable solutions and delivers complete engineering output across milestone phases. Responsibilities include producing client ...

AP Supervisor

Chicago, IL

$67K - $92K/yr

JOB SUMMARY The Accounts Payable Supervisor is responsible for overseeing the day-to-day operations of the Accounts Payable function, ensuring timely and accurate invoice processing, vendor ...

AP Supervisor

Chicago, IL · On-site

$67K - $92K/yr

JOB SUMMARY The Accounts Payable Supervisor is responsible for overseeing the day-to-day operations of the Accounts Payable function, ensuring timely and accurate invoice processing, vendor ...

Sr. CNC Programmer

Union City, CA

$29.75 - $40.75/hr

Job Summary The Senior CNC Programmer is a key technical expert within the manufacturing organization, responsible for developing highly efficient and reliable CNC programs that support complex ...

Job Summary The Bilingual HR Generalist will assist with the administration of the day-to-day operations of the human resources functions and duties for a multi-location company. This position has ...

Job Summary The Senior CNC Programmer is a key technical expert within the manufacturing organization, responsible for developing highly efficient and reliable CNC programs that support complex ...

$40.00 to $55.00/hour Job Summary The Senior CNC Programmer is a key technical expert within the manufacturing organization, responsible for developing highly efficient and reliable CNC programs that ...

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Outform information

How does working at Outform typically involve collaboration across departments?

At Outform, employees often work in cross-functional teams that bring together talent from design, engineering, marketing, and project management. This collaboration is essential to deliver innovative retail solutions that meet client needs. Team members participate in regular meetings, brainstorming sessions, and project updates to ensure alignment and seamless execution. Open communication and flexibility are highly valued, as projects often require adapting to client feedback and evolving requirements.

What is the difference between Outform vs Graphic Designer?

AspectOutformGraphic Designer
Required CredentialsPortfolio, design experience, possibly a degree in design or related fieldPortfolio, design skills, degree or certification often preferred
Work EnvironmentCreative agencies, branding firms, marketing departmentsAdvertising agencies, in-house corporate teams, freelance
Industry UsageUsed in branding, marketing, advertising projectsUsed across various industries for visual communication

Outform and Graphic Designer both require strong design skills and portfolios. Outform typically refers to a specific branding or visual identity process, often within marketing agencies, while Graphic Designers have broader roles in creating visual content across industries. The main difference lies in the scope and context of their work, but both roles share similar credentials and work environments.

What are the key skills and qualifications needed to thrive as an Outform Specialist, and why are they important?

To excel as an Outform Specialist, you need strong expertise in retail merchandising, product display design, and an understanding of shopper marketing, often supported by experience in visual merchandising or a related field. Familiarity with design software such as Adobe Creative Suite, CAD tools, and project management systems is typically required. Creativity, attention to detail, and excellent communication skills help you collaborate with clients and teams to deliver impactful retail solutions. These abilities ensure effective execution of brand strategies in physical retail environments, driving customer engagement and sales.

What is an Outform and what do they do?

Outform is a company specializing in retail technology solutions, particularly in creating interactive displays, digital signage, and in-store experiences that help brands engage with customers. Professionals working at Outform typically design, develop, and implement innovative retail technology, blending physical and digital elements to create impactful shopping environments. Their work involves collaboration with retailers and brands to optimize both customer engagement and data collection. Outform team members often have backgrounds in technology, design, marketing, and project management. The company's goal is to transform the retail experience through creative and technological innovation.
More about Outform jobs
What cities are hiring for Outform jobs? Cities with the most Outform job openings:
What states have the most Outform jobs? States with the most job openings for Outform jobs include:
Infographic showing various Outform job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 92% Physical, and 8% Remote job distribution.
Key Account Manager - Sporting Goods & Apparel

Key Account Manager - Sporting Goods & Apparel

Outform Inc

Springfield, MO

Full-time

Posted 18 days ago


Job description

Targeting candidates that reside in the greater Springfield, Missouri area due to client location.
ABOUT OUTFORM:
Outform is a global retail marketing and display solutions company that partners with leading brands and retailers to bring bold, high-impact in-store experiences to life. We combine strategy, design, engineering, sourcing, and execution to deliver retail environments that drive engagement and results.
POSITION SUMMARY:
Reporting directly to the Vice President of the channel, this role serves as the primary point of contact for assigned key accounts and is responsible for driving revenue growth, operational excellence, and long-term partnership development. This role requires the ability to pivot quickly, manage multiple priorities simultaneously, and collaborate effectively across internal teams to bring complex retail programs to life.
This is a position ideally with a candidate local to the greater Springfield, Missouri area due to client location; with travel required as needed to client locations and Outform facilities or offices to support client engagements and internal collaboration.
KEY RESPONSIBILITIES:
Account Ownership & Client Partnership
  • Serve as the primary relationship owner and point of contact for assigned key accounts
  • Develop a deep understanding of each client's business model, brand strategy, retail environment, and key success metrics
  • Build trusted relationships with client stakeholders at multiple levels, including senior leadership
  • Act as a strategic advisor to clients, providing insights, recommendations, and proactive solutions

Revenue Growth & Account Strategy
  • Identify and actively pursue opportunities to grow assigned accounts through upsell, cross-sell, and new program development
  • Support account planning, annual forecasts, and long-term growth strategies in alignment with vertical goals
  • Partner with leadership to develop and present strategic proposals, concepts, and business reviews

Cross-Functional Program Leadership
  • Lead and coordinate cross-functional internal teams including design, engineering, estimating, sourcing, production, logistics, and finance
  • Translate client objectives into clear internal briefs, scopes of work, and execution plans
  • Ensure projects are delivered on time, on budget, and to Outform quality standards
  • Proactively manage risks, timelines, and stakeholder expectations throughout program lifecycles.

Financial Management & Account Health
  • Monitor and manage account financials including revenue, contribution margins, forecasts, and project profitability
  • Partner with Finance to ensure accurate billing, forecasting, and financial reporting
  • Maintain visibility into account performance and communicate risks or opportunities promptly

Execution, Problem Solving & Client Experience
  • Navigate complex challenges with a solution-oriented mindset while maintaining strong client trust and confidence
  • Manage changes in scope, timing, or requirements with professionalism and clarity
  • Ensure a consistently high-quality client experience from program kickoff through completion

Reporting & Process Discipline
  • Maintain accurate documentation, pipeline tracking, and reporting using appropriate CRM, sales, and analytics tools
  • Provide regular status updates, forecasts, and insights to internal leadership
  • Support continuous improvement within account processes and customer engagement models

SUCCESS MESAURES (KPIs):
The successful Key Account Manager will be measured on:
Account Growth & Financial Performance
  • Revenue growth within assigned accounts
  • Achievement of account-level forecasts and targets
  • Contribution margin performance and profitability

Client Satisfaction & Retention
  • Client retention rates
  • Client satisfaction and feedback
  • Repeat business and program expansion

Operational Execution
  • On-time and on-budget delivery of client programs
  • Quality and accuracy of internal briefs and scopes
  • Effectiveness of cross-functional collaboration

Pipeline & Opportunity Development
  • Strength and visibility of opportunity pipeline
  • Number and quality of strategic proposals delivered

Internal Partnership & Communication
  • Quality of collaboration with internal teams
  • Accuracy and timeliness of reporting and forecasts
  • Proactive risk identification and issue resolution

QUALIFICATIONS:
Education
  • Bachelor's degree in Business, Marketing, or a related field required

Experience
  • 5+ years of experience in account management, sales, or client-facing roles within retail, sporting goods, fashion, apparel or related industries
  • Requires a strong understanding of sporting goods and/or fashion retail culture, combined with the confidence to engage senior-level client stakeholders
  • Proven experience managing complex, project-based programs with multiple stakeholders and deliverables
  • Experience working in a cross-functional environment supporting design, production, and execution teams to bring retail programs to life

Skills & Expertise
  • Strong business and financial acumen, with demonstrated ability to manage margins, forecasting, and account performance
  • Advanced proficiency in Microsoft Excel; strong working knowledge of PowerPoint and Power BI (or similar reporting tools)
  • Excellent presentation, communication, and negotiation skills
  • Strong organizational and project management capabilities
  • Demonstrated success operating independently while collaborating closely with internal teams
  • Demonstrated expertise building positive relationships while working in a fast-paced, deadline-driven environment that requires pivoting as the priorities shift
  • Ability and willingness to travel as required

Characteristics & Behavioral Competencies
  • Client-Centric & Relationship-Driven - Builds trust quickly and maintains strong, long-term relationships and partnerships
  • Strategic & Commercially Minded - Sees the big picture while driving measurable account growth
  • Results-Oriented - Takes ownership and accountability for outcomes
  • Adaptable & Agile - Comfortable pivoting priorities in a fast-paced retail environment
  • Collaborative Leader - Leads cross-functional teams through influence, not authority
  • Problem Solver - Approaches challenges with creativity, persistence, and a solution focus
  • Detail-Oriented & Organized - Manages complexity and multiple priorities without losing sight of execution fundamentals
  • Proactive & Self-Directed - Takes initiative, anticipates needs, and drives action without waiting for direction
  • Professional & Composed - Represents Outform with confidence, credibility, and integrity

ESSENTIAL FUNCTIONS
Working conditions are in a normal office environment. While performing the duties of this job, the employee is regularly required to walk; sit and stand; using the hands to handle, finger, or feel objects, tools, or controls. Occasionally, the employee must crouch or kneel. The employee must occasionally exert or lift up to 20 pounds. Successful performance requires good eyesight with or without corrective lenses. Requires long periods of time working at a computer and includes phone work. Extensive travel required to serve the clients and participate in company or team events in Union City CA or Chicago.
DISCLAIMER
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification and may be amended at any time at the sole discretion of the Employer. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Notice $120,000 to $155,000 Skills & Requirements Qualifications