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Customer Manager Jobs in Georgia (NOW HIRING)

Dow -

Customer Manager - United States

Marietta, GA · On-site +1

Manage account portfolio and prepare and implement sales plans. * Lead and coordinate customer relationships working to understand customer needs and identify potential new clients. * Input ...

Ra

Customer Analytic Manager

Atlanta, GA · On-site

Customer Analytics Manager Job Location: Anywhere in USA, Atlanta, GA, USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications, Media ...

Applied Systems, Inc.

Manager, Customer Support

Atlanta, GA · On-site +1

$75K - $105K/yr

Position Overview We're seeking a Manager to join our Customer Support team in a remote role. Candidates based in the Chicago , Dallas , or Atlanta areas are preferred. In this role, you'll lead team ...

Applied Systems, Inc.

Manager, Customer Support

Atlanta, GA · On-site +1

$75K - $105K/yr

Position Overview We're seeking a Manager to join our Customer Support team in a remote role. Candidates based in the Chicago , Dallas , or Atlanta areas are preferred. In this role, you'll lead team ...

Owens & Minor

Sr. Manager, Customer Value

Atlanta, GA · On-site

$120K - $130K/yr

... The Customer Value Management role is the profitability and deal-governance engine of the commercial organization. This role carries two primarily responsibilities: 1. Customer profitability ...

Zelis

Client Manager

Atlanta, GA · On-site

Maintain and update client information by performing essential client management activities, including CRM updates, JIRA tracking, reporting, and processing contract or addendum requests.

Zelis

Client Manager

Atlanta, GA · On-site

Maintain and update client information by performing essential client management activities, including CRM updates, JIRA tracking, reporting, and processing contract or addendum requests.

US Bank

Client Manager

Atlanta, GA · On-site

Helping the customers and businesses we serve to make better and smarter financial decisions and ... May manage staff, hire new staff, and/or train staff to successfully meet business objectives.

Greenberg Traurig

Client Manager

Atlanta, GA · On-site

Client Manager Greenberg Traurig (GT), a global law firm with locations around the world in 15 countries, has an exciting employment opportunity for you. We offer competitive compensation and an ...

UserIQ

Customer Success Manager

Atlanta, GA · On-site

You have the best customer management and business consultancy skills around. You're passionate about engaging your customers and expanding their use cases. You have impeccable relational skills and ...

Valsoft Corp

Customer Success Manager

Duluth, GA · On-site

$80 - $120/hr

The Role The Customer Success Manager is responsible for managing and growing relationships with assigned customers to ensure strong retention, customer satisfaction, and long‑term value ...

Valsoft Corp

Customer Success Manager

Atlanta, GA · On-site

$70 - $100/hr

The Role The Customer Success Manager is responsible for managing and growing relationships with assigned customers to ensure strong retention, customer satisfaction, and long-term value realization.

Top Talent LLC

Customer Solutions Manager

Lithonia, GA · On-site

$110K/hr

Customer Solutions Manager Location: Atlanta, GA -- ideally East/South Atlanta Schedule: Monday-Friday, in-office Compensation: $100,000-$110,000 base + incentive plan Benefits: Healthcare and 401(k) ...

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Customer Manager information

See Georgia salary details

$27.9K

$55.8K

$90.3K

How much do customer manager jobs pay per year?

As of Aug 25, 2026, the average yearly pay for customer manager in Georgia is $55,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,000.00 and $65,900.00 per year, depending on experience, location, and employer.

What does a customer manager do?

A Customer Manager is responsible for developing and maintaining strong relationships with clients or customers. They act as the main point of contact, ensuring that customer needs are met and addressing any issues or concerns that arise. Their duties often include managing accounts, coordinating with internal teams, and working to improve customer satisfaction and loyalty. Customer Managers also analyze customer data to identify opportunities for upselling or improving service delivery. Ultimately, their goal is to build trust and help the company retain and grow its customer base.

What are the key skills and qualifications needed to thrive as a customer manager, and why are they important?

To thrive as a Customer Manager, you need strong relationship management, sales acumen, and analytical skills, often supported by a degree in business or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and customer support platforms is typically required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client concerns effectively. These skills are crucial for driving customer satisfaction, retention, and growth in competitive business environments.

What are some common challenges faced by customer managers and how can they be addressed?

Customer Managers often encounter challenges such as managing high client expectations, handling multiple accounts simultaneously, and resolving complex issues efficiently. Success in this role relies on strong communication skills, effective prioritization, and the ability to build genuine client relationships. Proactively setting clear expectations, utilizing CRM tools for organization, and collaborating closely with internal teams can help Customer Managers navigate these challenges and deliver exceptional service.

What is the difference between Customer Manager vs Customer Service Representative?

AspectCustomer ManagerCustomer Service Representative
CredentialsExperience in account management, sometimes certifications in CRM toolsBasic customer service training, sometimes certifications in communication skills
Work EnvironmentOffice-based, client-facing, strategic planningCall centers, retail, or online support
Employer & Industry UsageUsed across industries like retail, finance, tech for managing key accountsCommon in retail, telecom, hospitality for handling customer inquiries
Search & Comparison IntentLooking for roles involving account management and client retentionSeeking entry-level or support roles in customer service

Customer Managers focus on maintaining client relationships, strategic account growth, and retention, often requiring experience and specialized skills. Customer Service Representatives handle direct customer inquiries, providing support and resolving issues, typically with basic training. While both roles involve customer interaction, Customer Managers operate at a strategic level with key accounts, whereas Customer Service Representatives provide frontline support.

What is the role of a customer manager?

A customer manager is responsible for maintaining positive relationships with clients, addressing their needs, and ensuring customer satisfaction. They often handle communication, resolve issues, and work to retain business, utilizing skills in communication, problem-solving, and customer service tools. The role may also involve coordinating with sales and support teams to improve service delivery.

What are the most commonly searched types of Customer jobs in Georgia?

The most popular types of Customer jobs in Georgia are:

What are popular job titles related to Customer Manager jobs in Georgia?

For Customer Manager jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Customer Manager jobs in Georgia look for?

The top searched job categories for Customer Manager jobs in Georgia are:

What cities in Georgia are hiring for Customer Manager jobs?

Cities in Georgia with the most Customer Manager job openings:

Customer Manager jobs near you
Infographic showing various Customer Manager job openings in Georgia as of August 2026, with employment types broken down into 73% Full Time, 17% Part Time, 7% Contract, and 3% Nights. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $55,816 per year, or $26.8 per hour.

Customer Manager - United States

Dow -

Marietta, GA • On-site, Remote

Full-time

Medical, Life, Retirement, PTO

Posted 19 days ago

Dow rating

8.6

Company rating: 8.6 out of 10

Based on 89 frontline employees who took The Breakroom Quiz

16th of 100 rated chemical manufacturers

Job description

At Dow, we believe in putting people first and we're passionate about delivering integrity, respect and safety to our customers, our employees and the planet.

Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We're a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration.If you're looking for a challenge and meaningful role, you're in the right place.

About this Talent Community

Dowis building a network of qualified candidates for current and futureCustomer Manageropportunities across our Commercial organization.

These positions will primarily be aligned to our major Commercial hubs: Midland, MI, Houston, TX, Collegeville, PA, & Marietta, GA. Virtual office may be an option for certain roles and additional locations may become available based on evolving business needs.

Responsibilities

  • Manage account portfolio and prepare and implement sales plans.
  • Lead and coordinate customer relationships working to understand customer needs and identify potential new clients.
  • Input information in CRM and SmartPrice providing the required documentation aligned to the Dow sales processes.
  • Manage Sales Contracts following Dow guidelines and legal requirements according to each region and country.
  • Develop and execute sales and marketing plans delivering business goals of volume and value.
  • Collect and utilize market intelligence to shape sales/marketing plan.
  • Lead and conduct negotiations and implement price changes and strategies.
  • Collaborate with other functions and stakeholders to deliver CX results.

Qualifications

  • A minimum of a bachelor's degree or relevant military degree equivalence at or above a U.S. E5 or Canadian Petty Officer 2nd Class or Sergeant ranking.
  • A minimum of5years of relevant working experience.
  • A minimum requirement fortheseU.S. based positionsis the ability to work legally in the United States. No visa sponsorship/support is available, including for any type of U.S. permanent residency (green card) process.

Skills

  • Business Acumen:Strong business acumen and abilityto clearlycommunicate financialtradeoffs.
  • Communication: Strong written and verbal communication skills.
  • Negotiation: Self-starter with a strong bias for action and negotiating skills.
  • Interpersonal Effectiveness:Demonstratesthe ability to build andmaintainstrong, productive relationships with customers, colleagues, and cross-functional stakeholders.
  • Influencing Skills: Leadership skills to work cross-functionally and ability to successfully drive initiatives/issues through influence.
  • Analytical Thinking:Ability to gather, interpret, and evaluate customer, market, and business data toidentifytrends, solve problems, and make informed decisions.

Additional Notes

  • Relocationassistanceis not available forthesepositions.
  • This position may require travel based on business needs. Travel frequency and duration mayvaryandspecific expectations will be discussed as business requirements evolve.

Benefits - What Dow offers you

We invest in you.

Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career.You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.

Here are just a few highlights of what you would be offered as a Dow employee:

  • Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.
  • Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it.
  • Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals.
    • Employee stock purchase programs (availability varies depending on location).
  • Student Debt Retirement Savings Match Program (U.S. only).
    • Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees' Savings Plan (401(k)), helping employees reach the Company match.
  • Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations.
  • Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building.
  • Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.
  • Competitive yearly vacation allowance.
  • Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).
  • Paid time off to care for family members who are sick or injured.
  • Paid time off to support volunteering and Employee Resource Group's (ERG) participation.
  • Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey.
  • On-site fitness facilities to help stay healthy and active (availability varies depending on location).
  • Employee discounts for online shopping, cinema tickets, gym memberships and more.
  • Additionally, some of our locations might offer:
    • Transportation allowance (availability varies depending on location)
    • Meal subsidiaries/vouchers (availability varies depending on location)
    • Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location)

Join our team, we can make a difference together.

About Dow
Dow (NYSE: DOW) is one of the world's leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications.Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 30countries and employ approximately36,000 people. Dow delivered sales of approximately$43 billionin 2024. References to Dow or the Company mean Dow Inc. and its subsidiaries. Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visitingwww.dow.com.

As part of our dedication to inclusion, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on www.dow.com.

Dow is an Equal Employment Opportunity employer and is committed to providing opportunities without regard for race, color, religion, sex, including pregnancy, sexual orientation, or gender identity, national origin, age, disability and genetic information, including family medical history. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may call us at 1-833-My Dow HR (833-693-6947) and select option 8.

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