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Customer Manager Jobs in Minnesota (NOW HIRING)

The Customer Manager Associate will cover the territory & surrounding area they are hired for in a given market. This position reports to the Retail Sales Manager or Senior Customer Manager. Develops ...

Customer Manager Associate

Minneapolis, MN

$15.75 - $17.25/hr

The Customer Manager Associate will cover the territory & surrounding area they are hired for in a given market. This position reports to the Retail Sales Manager or Senior Customer Manager. Develops ...

Join our team as a Customer Manager and take charge of managing our principals' business within designated customer accounts. We are looking for experience in the natural / organic foods channel ...

Customer Manager (Natural Channel)

Saint Paul, MN · On-site

$153K - $154K/yr

Join our team as a Customer Manager and take charge of managing our principals' business within designated customer accounts. We are looking for experience in the natural / organic foods channel ...

Job Title: Customer Analytics Manager Job Location: Anywhere in USA, Minneapolis, MN, USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the ...

The Client Manager is responsible for developing new business in their assigned territory. They ... Establish and maintain productive peer-to-peer relationships with customers and prospective clients.

Engage best practices in development and use of CRM with the goal of improving business relationships. * Other duties as assigned. Qualifications: * History of progressively more responsible ...

Client Manager

Minneapolis, MN · On-site

$98K - $182K/yr

The Client Manager is responsible for developing new business in their assigned territory. They ... Establish and maintain productive peer-to-peer relationships with customers and prospective clients.

Client Manager

Brooklyn Park, MN · On-site +1

$98K - $182K/yr

The Client Manager is responsible for developing new business in their assigned territory. They ... Establish and maintain productive peer-to-peer relationships with customers and prospective clients.

Engage best practices in development and use of CRM with the goal of improving business relationships. * Other duties as assigned. Qualifications: * History of progressively more responsible ...

Account Management Provide day-to-day client management on a book of business. Backup Client ... Requirements At least 5+ years of Business Insurance customer service experience (required)

New

Engage best practices in development and use of CRM with the goal of improving business relationships. Other duties as assigned. Qualifications: History of progressively more responsible leadership ...

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Showing results 1-20

Customer Manager information

See Minnesota salary details

$32.3K

$64.7K

$104.8K

How much do customer manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for customer manager in Minnesota is $64,741.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,100.00 and $76,400.00 per year, depending on experience, location, and employer.

What does a customer manager do?

A Customer Manager is responsible for developing and maintaining strong relationships with clients or customers. They act as the main point of contact, ensuring that customer needs are met and addressing any issues or concerns that arise. Their duties often include managing accounts, coordinating with internal teams, and working to improve customer satisfaction and loyalty. Customer Managers also analyze customer data to identify opportunities for upselling or improving service delivery. Ultimately, their goal is to build trust and help the company retain and grow its customer base.

What are the key skills and qualifications needed to thrive as a customer manager, and why are they important?

To thrive as a Customer Manager, you need strong relationship management, sales acumen, and analytical skills, often supported by a degree in business or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and customer support platforms is typically required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client concerns effectively. These skills are crucial for driving customer satisfaction, retention, and growth in competitive business environments.

What are some common challenges faced by customer managers and how can they be addressed?

Customer Managers often encounter challenges such as managing high client expectations, handling multiple accounts simultaneously, and resolving complex issues efficiently. Success in this role relies on strong communication skills, effective prioritization, and the ability to build genuine client relationships. Proactively setting clear expectations, utilizing CRM tools for organization, and collaborating closely with internal teams can help Customer Managers navigate these challenges and deliver exceptional service.

What is the difference between Customer Manager vs Customer Service Representative?

AspectCustomer ManagerCustomer Service Representative
CredentialsExperience in account management, sometimes certifications in CRM toolsBasic customer service training, sometimes certifications in communication skills
Work EnvironmentOffice-based, client-facing, strategic planningCall centers, retail, or online support
Employer & Industry UsageUsed across industries like retail, finance, tech for managing key accountsCommon in retail, telecom, hospitality for handling customer inquiries
Search & Comparison IntentLooking for roles involving account management and client retentionSeeking entry-level or support roles in customer service

Customer Managers focus on maintaining client relationships, strategic account growth, and retention, often requiring experience and specialized skills. Customer Service Representatives handle direct customer inquiries, providing support and resolving issues, typically with basic training. While both roles involve customer interaction, Customer Managers operate at a strategic level with key accounts, whereas Customer Service Representatives provide frontline support.

What is the role of a customer manager?

A customer manager is responsible for maintaining positive relationships with clients, addressing their needs, and ensuring customer satisfaction. They often handle communication, resolve issues, and work to retain business, utilizing skills in communication, problem-solving, and customer service tools. The role may also involve coordinating with sales and support teams to improve service delivery.

What are the most commonly searched types of Customer jobs in Minnesota?

The most popular types of Customer jobs in Minnesota are:

What cities in Minnesota are hiring for Customer Manager jobs?

Cities in Minnesota with the most Customer Manager job openings:

Infographic showing various Customer Manager job openings in Minnesota as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, 3% Contract, and 1% Nights. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $64,741 per year, or $31.1 per hour.

Customer Manager Associate

Minneapolis, MN • On-site

Acosta
Marketing • 10K+ employees

$37K - $45K/yr

Full-time

Posted 18 days ago


Acosta rating

6.1

Company rating: 6.1 out of 10

Based on 140 frontline employees who took The Breakroom Quiz


Job description


The Customer Manager Associate will cover the territory & surrounding area they are hired for in a given market. This position reports to the Retail Sales Manager or Senior Customer Manager. Develops relationships with store managers/personnel to achieve directed short and long-term performance objectives at assigned stores within a geographic territory.
Activities center on wall-to-wall sales coverage including new item speed-to-shelf, schematic compliance, item and pricing surveys, promotion selling and product merchandising, resulting in incremental sales volume. Associate CMs have same selling duties as others in the job family for less complex small and midsize retailers.
Responsibilities
  • Sells promotional programs for displays at independent natural retailers purchasing from distributors.
  • Sells incremental quantities for display and TPR based on OI programs through the distributors.
  • Develops relationships with store managers and buyers through impeccable communication and follow through.
  • Obtains distribution and placement of client new items at independent natural retailers through distributors such as UNFI and/or Kehe.
  • Identifies and corrects voids.
  • Merchandises manufacturer's products to obtain best possible shelf placement
  • Attends retailer resets when requested.
  • Completes audits and pricing surveys in stores as requested.
  • Communicates competitive and market activity to management.
  • Utilizes supplied technology to report on results.
  • Sets and reviews performance against objectives with Sales Manager.

Qualifications
  • Bachelor Degree or equivalent work experience
  • Sales experience
  • Strong interpersonal, organizational and sales skills with the ability to work effectively with team members, peers, management and external customer contacts.
  • Home space to store samples that are readily accessible and securely stored.
  • Basic Office (Outlook, Excel) functionality comprehension required and proficient in managing Outlook e-mail and calendar, as well as Excel basic workbooks.

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About Us
Acosta is a part of Acosta Group - a collective of the industry's most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.
Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers brands to thrive in the world of omnichannel shopping. Our sales and digital teams build lasting relationships, ensuring our client brands get the space they deserve in stores and outperform the competition online, while our merch reps make brands shine in retail locations across the world.
But it's not just about what we do - it's about who we are. With a team of over 20,000 associates, we're a community of forward-thinking, value-driven professionals committed to an unmatched level of trust and transparency in the industry. And, we understand the importance of work-life balance, which is why many of our field roles provide our associates with flexible scheduling options. Join us and be a part of a team that values growth and making a real impact for our clients, retail partners and their customers.
Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.
Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.
The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov)
By applying, you agree to our Privacy Policy and Terms and Conditions of Use.
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About Acosta

Sourced by ZipRecruiter

We are the sales and marketing powerhouse behind the most recognized brands. Many of our relationships originated over 50 years ago and continue to thrive today due to the exceptional value and client service we provide. In addition to having long-standing relationships with high-profile brands and we also enjoy partnerships with leading retailers Kroger, Walmart, Costco, and PetSmart and brands including P&G, Kraft-Heinz, Campbell's, Coca-Cola.

Industry

Marketing and retail

Company size

10,000+ Employees

Headquarters location

Jacksonville, FL, US