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Customer Assistant Jobs in Minnesota (NOW HIRING)

ExpressWay

Full-Time Customer Service Rep

Springfield, MN · On-site

$15 - $20.50/hr

Store Manager and Assistant Manager Job Objective: This position is responsible for positive and courteous customer engagement through operating the cash register and electronic scanner to itemize ...

ExpressWay

Full-Time Customer Service Rep

Springfield, MN · On-site

$16 - $17/hr

Store Manager and Assistant Manager Job Objective: This position is responsible for positive and courteous customer engagement through operating the cash register and electronic scanner to itemize ...

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Customer Assistant information

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How much do customer assistant jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for customer assistant in Minnesota is $20.17, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $21.68 per hour, depending on experience, location, and employer.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

What skills do you need to be a customer assistant?

A customer assistant needs strong communication and interpersonal skills to interact effectively with customers. They should have good problem-solving abilities, basic numeracy, and be able to handle cash transactions and use point-of-sale systems. Reliability, patience, and a positive attitude are also important for providing good customer service in a retail environment.
More about Customer Assistant jobs

What are the most commonly searched types of Customer jobs in Minnesota?

The most popular types of Customer jobs in Minnesota are:

What are popular job titles related to Customer Assistant jobs in Minnesota?

For Customer Assistant jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Customer Assistant jobs in Minnesota look for?

The top searched job categories for Customer Assistant jobs in Minnesota are:

What cities in Minnesota are hiring for Customer Assistant jobs?

Cities in Minnesota with the most Customer Assistant job openings:

Customer Assistant jobs near you
Infographic showing various Customer Assistant job openings in Minnesota as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, 3% Contract, and 1% Nights. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $41,952 per year, or $20.2 per hour.

Customer Service - Assistant

Adams MultiMedia

Aitkin, MN

$16 - $18/hr

Full-time, Part-time

Posted 24 days ago

Job description

Customer Service / Office Clerical Assistant
Are you the kind of person who thrives on organization and loves keeping things running smoothly behind the scenes? Do you enjoy interacting with people and staying on top of digital tools and office systems?
We're looking for a Part-time Customer Service / Office Clerical Assistant for 25 hrs/wk to join our team. This is a great opportunity for someone who is both people-oriented and detail- obsessed.
Responsibilities:
+ Provide exceptional customer service via phone, email, and in person
+ Maintain organized and accurate records, files, and documentation
+ Assist with data entry, scheduling, and general office duties
+ Support team members with administrative tasks and communications
+ Use digital tools and platforms to streamline office operations
Requirements: + Extremely organized, with strong attention to detail * Digitally savvy - comfortable with email, spreadsheets, cloud platforms, and general office software + Excellent communication and interpersonal skills + Ability to multitask and manage time effectively + Previous office or customer service experience is a plus
What We Offer: + A friendly and supportive work environment * Opportunities to grow with the company + Competitive pay $16 to $18 per hour with no benefits. + 25 hours per week
To Apply: Please send your resume and a brief cover letter.
We look forward to meeting someone who can keep our office organized and our customers happy!


Salary/Compensation: $16.00 - $18.00 per hour


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