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Freelance Customer Service Jobs in Minnesota (NOW HIRING)

Drybar Shops

Drybar Shops

Edina, MN · On-site

$20 - $30/hr

... or freelance hair styling setting (or at least half way through cosmetology school) * Previous salon/spa experience preferred * 2+ years' experience in a fast paced, customer service centric ...

AVI-SPL

Multimedia Production Lead

Maple Grove, MN · On-site

WHO WE ARE At AVI-SPL, we pride ourselves on our superior customer service, passion for excellence ... Coordinate and oversee supplemental freelance or contract production personnel when additional ...

Marmon Holdings, Inc.

Technical Trainer

Brooklyn Park, MN · On-site

$86.64 - $129.96/hr

... technicians servicing MFT products, technical support representatives assisting customers and ... Use and management of third party / freelance developers of training materials* Ability to present ...

Marmon

Technical Trainer

Brooklyn Park, MN · On-site

$33.75 - $45/hr

... technicians servicing MFT products, technical support representatives assisting customers and ... Use and management of third party / freelance developers of training materials * Ability to present ...

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Freelance Customer Service information

What is a freelance customer service?

A Freelance Customer Service job involves providing customer support on a contract or gig basis rather than as a full-time employee. Freelancers handle tasks like answering inquiries, resolving issues, and assisting customers via phone, email, chat, or social media. They often work remotely and may serve multiple clients or businesses. This role offers flexibility but requires strong communication skills, problem-solving abilities, and self-discipline.

What are the key skills and qualifications needed to thrive in freelance customer service?

To thrive as a Freelance Customer Service professional, strong communication abilities, problem-solving skills, and customer support experience are vital, often supported by a background in customer service or relevant training. Familiarity with CRM platforms, help desk software, and remote communication tools like Zendesk, Freshdesk, or Slack is typically required. Adaptability, self-motivation, and active listening are standout soft skills in this role. These competencies ensure freelancers can efficiently resolve customer issues, manage multiple clients, and deliver consistent service in a remote, independent setting.

What are the main challenges faced by freelance customer service professionals?

Freelance Customer Service professionals often face challenges such as managing varying client expectations, handling high volumes of customer inquiries, and maintaining productivity while working remotely. Since freelancers frequently juggle multiple clients or projects, strong organization and time management skills are crucial to meeting each client's service standards and deadlines. Additionally, adapting to different customer service software and workflows can be demanding, but it also helps build a diverse skill set. Proactively seeking feedback and consistently updating your knowledge in new tools or best practices can help you stay competitive in this evolving field.

What are the most commonly searched types of Customer Service jobs in Minnesota?

The most popular types of Customer Service jobs in Minnesota are:

What are popular job titles related to Freelance Customer Service jobs in Minnesota?

For Freelance Customer Service jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Freelance Customer Service jobs in Minnesota look for?

The top searched job categories for Freelance Customer Service jobs in Minnesota are:

What cities in Minnesota are hiring for Freelance Customer Service jobs?

Cities in Minnesota with the most Freelance Customer Service job openings:

Freelance Customer Service jobs near you
Infographic showing various Freelance Customer Service job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Sales & Education Advisor - Minneapolis, MN (Freelance)

ILIA, Inc.

Minneapolis, MN • On-site

$25 - $28/hr

Contractor

Re-posted 5 days ago

Key responsibilities

  • Drive and exceed sales goals through store visits, support, events, and relationship building.

  • Educate store teams on hero products and key selling behaviors to increase product recommendations and retail sales.

  • Train retail associates, inter-sell associates, and freelancers on brand products and selling skills to achieve sales targets.

Job description

We are seeking an experienced beauty advisor that is passionate about the clean color category and safe, performance driven ingredients. They will be an example and advocate of the ILIA lifestyle and a champion of our in-store presence and client experience. Strong communication skills are critical for this candidate as it will enable them to educate the store teams on our unique point of difference.
This role is open to candidates located in the Minneapolis, MN metropolitan area and reports into the Sales, Artistry & Education Account Executive, Midwest-Chicago.
ILIA Sales and Education Advisor's responsibilities include:
Sales
  • Drive and exceed sales goals as determined by ILIA through store visits for support, events and relationship building.
  • Coordinate store visit schedule with manager and strategize plans to achieve sales goals and execute corporate initiatives.
  • Create monthly calendar to support focus doors and to achieve sales goals.
  • Superior selling skills with proven ability to set and achieve sales goals
  • Effective and engaging training skills that deliver consistent sales results
  • Proven ability to build relationships, drive sales and provide outstanding customer service
  • Partner with store and brand field leadership team, to ensure new store openings are executed

Training, Events & Education
  • Educate store teams on hero products to increase the BAs ability to recommend products to clients and drives retail sale
  • Develop brand advocates in stores by training them on key selling and service behaviors that drive sales, building relationships with clients and grow loyalty.
  • Track and monitor event sales impact.
  • Initiate innovative ways to impact sales and drive retail results.
  • Train all retail associates, inter-sell associates and freelancers on all brand products and the appropriate selling skills needed to achieve sales goals.

Calendar Execution
  • Activate store visit calendar, and recap store successes, opportunities, and action plan post-visit in T-Sheets
  • Provide detailed weekly recap of business opportunities, callouts, and celebrations.

Communication
  • Communicate with manager regularly via status call. Prepare updates as directed.
  • Communicate with store Leadership in collaboration with manager regarding brand opportunities.
  • Communicate stock concerns to manager and retailer partners as needed to support business.

  • Must have reliable form of transportation
  • 2+ years of beauty industry experience as a professional make-up artist or brand ambassador
  • Currently live in the territory listed in job posting
  • Ability to work a flexible schedule, including weekends, evenings, and holidays
  • Exceptional time management and communication skills
  • Ability to work on your feet for 6-8 hours
  • Ability to lift at least 30 lbs

What can help you really stand out:
  • 1+ years Sephora training and selling experience with established relationships
  • Passion in the Clean Beauty Category

What we would like to offer...
  • Base rate: $25-28/hour*
  • ILIA Products

*This is the anticipated hourly rate for this position. The hourly rate offered will carefully consider a few factors including your skills, qualifications, experience, and location.
About ILIA
ILIA makes clean skin-centric beauty. We see skincare and makeup as one and believe that skin should look like skin. With transparency as our guide and color as our vehicle, we challenge the conventions of clean beauty to create something radically new, through safe, groundbreaking formulas that protect + revive the skin. Headquartered in Laguna Beach, California, ILIA brings together a strong group of innovative thinkers, rule-breakers and creative problem solvers. We pave the way forward as the leading clean makeup brand in what is being called the Clean Beauty Revolution. Fast paced growth provides constant learning, collaborative teamwork, and the desire to be the best at what you do. We celebrate taking risks and doing what hasn't been done before.

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