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Vp Customer Service Jobs in Minnesota (NOW HIRING)

Duluth MN

Vice President-Customer Support

Duluth, MN · On-site

$204K - $258K/yr

Vice President-Customer Support The Vice President-Customer Support is an executive leader with ... services, and the authorized service network, ensuring exceptional customer experiences ...

Cirrus Aircraft

Vice President-Customer Support

Duluth, MN · On-site +1

$137K - $176K/yr

Overview The Vice President-Customer Support is an executive leader with full P&L responsibility ... Lead further development and execution of JetStream, warranty and other service packages. * Inspire ...

Cirrus Aircraft

Vice President-Customer Support

Duluth, MN · On-site

$137K - $176K/yr

Overview The Vice President-Customer Support is an executive leader with full P&L responsibility ... Lead further development and execution of JetStream, warranty and other service packages. * Inspire ...

Cirrus Aircraft

Vice President-Customer Support

Duluth, MN · On-site +1

$204K - $258K/yr

The Vice President-Customer Support is an executive leader with full P&L responsibility ... Lead further development and execution of JetStream, warranty and other service packages. * Inspire ...

WHC Worldwide

VP of Operations

Virginia, MN · On-site

$100 - $150/hr

Ensure consistent delivery of service excellence while meeting contractual and customer ... VP: * 5-10 years of senior leadership experience in operations, transportation, logistics, or a ...

Slumberland

VP, Merchandising

Saint Paul, MN · On-site

Our goal is to provide an exceptional customer experience and quality furniture for a great price. Primary Objective & Scope of Position: The VP of Merchandising leads the merchandising strategy ...

New

nVent

Vice President, Marketing

Minneapolis, MN · On-site

$241.50 - $359/hr

Build current and prospective customer awareness and consideration of nVent Electrical Connections ... We design, manufacture, market, install and service high performance products and solutions that ...

Oshkosh Corporation

VP Sales

Dodge Center, MN · On-site

As a member of the McNeilus Leadership Team, the Vice President of Sales represents the voice of the customer while driving sales performance, organizational capability, and profitable growth across ...

Slumberland Furniture

VP, Merchandising

Oakdale, MN · On-site

Our goal is to provide an exceptional customer experience and quality furniture for a great price. Primary Objective & Scope of Position: The VP of Merchandising leads the merchandising strategy ...

Slumberland Furniture

VP, Merchandising

Oakdale, MN

Our goal is to provide an exceptional customer experience and quality furniture for a great price. Primary Objective & Scope of Position: The VP of Merchandising leads the merchandising strategy ...

Slumberland

VP, Merchandising

Oakdale, MN · On-site

Our goal is to provide an exceptional customer experience and quality furniture for a great price. Primary Objective & Scope of Position: The VP of Merchandising leads the merchandising strategy ...

Kahler Automation

VP of Sales

Fairmont, MN · On-site

The Vice President of Sales is a strategic leader responsible for driving Kahler Automation ... An employee who is service-oriented displays a positive behavior and responds to customers using ...

Osaic

Vice President, Advisory Consulting

Oakdale, MN

$140K - $175K/yr

... Opportunity in Financial Services Vice President, Advisory Consulting Preferred Location(s ... Perform other duties as assigned and track appropriate activity in firm CRM. Education Requirements:

Kahler Automation Corporation

VP of Sales

Fairmont, MN · On-site

$140K - $210K/yr

The Vice President of Sales is a strategic leader responsible for driving Kahler Automation ... An employee who is service-oriented displays a positive behavior and responds to customers using ...

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Showing results 1-20

All JobsVp Customer Service JobsVp Customer Service Jobs in Minnesota

Vp Customer Service information

See Minnesota salary details

$77.9K

$159.9K

$256.6K

How much do vp customer service jobs pay per year?

As of Aug 28, 2026, the average yearly pay for vp customer service in Minnesota is $159,856.00, according to ZipRecruiter salary data. Most workers in this role earn between $135,600.00 and $173,800.00 per year, depending on experience, location, and employer.

What does a VP of Customer Service do?

A VP of Customer Service is responsible for overseeing a company's customer service operations and ensuring high levels of customer satisfaction. They develop strategies to improve customer experience, manage customer service teams, and set goals for service quality and efficiency. This executive collaborates with other departments to align customer service with overall business objectives, analyzes customer feedback to drive improvements, and often handles escalated customer issues. Ultimately, their role is crucial in maintaining customer loyalty and supporting business growth.

What are the key skills and qualifications needed to thrive as a VP of Customer Service?

To thrive as a VP of Customer Service, you need extensive experience in customer support management, a deep understanding of service operations, and a relevant bachelor's or master's degree. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required, along with certifications such as Six Sigma or CX professional credentials. Exceptional leadership, strategic thinking, and communication skills set top candidates apart by fostering team performance and cross-functional collaboration. These skills and qualifications are essential to drive customer satisfaction, operational excellence, and long-term business growth.

How does a VP of Customer Service typically collaborate with other departments to improve the overall customer experience?

A VP of Customer Service frequently works cross-functionally with departments such as Sales, Product Development, and Marketing to ensure that customer feedback is integrated into business strategies. They lead initiatives to streamline communication channels, resolve systemic issues, and align service standards with company goals. Regular meetings, shared performance metrics, and joint projects are common ways the VP ensures all departments are working towards delivering a consistent and high-quality customer experience.

What is the difference between Vp Customer Service vs Customer Service Manager?

AspectVp Customer ServiceCustomer Service Manager
ResponsibilitiesOversees entire customer service strategy, sets policies, and manages multiple teams or departmentsManages daily customer service operations, supervises frontline staff, and handles escalations
Required CredentialsBachelor's degree; experience in leadership roles; industry-specific knowledgeBachelor's degree; experience in customer service; leadership skills
Work EnvironmentExecutive-level, strategic planning, often in corporate officesOperational, team management, customer-facing interactions
ScopeCompany-wide customer service policies and initiativesTeam-specific customer service delivery and performance

The Vp Customer Service focuses on strategic leadership and company-wide policies, while the Customer Service Manager handles daily operations and team management. Both roles require leadership experience and industry knowledge, but differ in scope and level of responsibility.

What are the most commonly searched types of Customer Service jobs in Minnesota?

The most popular types of Customer Service jobs in Minnesota are:

What are popular job titles related to Vp Customer Service jobs in Minnesota?

For Vp Customer Service jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Vp Customer Service jobs in Minnesota look for?

The top searched job categories for Vp Customer Service jobs in Minnesota are:

Vp Customer Service jobs near you
Infographic showing various Vp Customer Service job openings in Minnesota as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $159,856 per year, or $76.9 per hour.

Vice President-Customer Support

Duluth, MN • On-site

Duluth MN
See more jobs at Duluth MNexternal

$204K - $258K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Job description

Vice President-Customer Support

The Vice President-Customer Support is an executive leader with full P&L responsibility for Cirrus Aircraft's global customer support organization, including JetStream and Warranty. This role defines and executes customer support strategy across ownership programs, mobile maintenance services, and the authorized service network, ensuring exceptional customer experiences, operational excellence, and sustainable growth throughout the aircraft lifecycle.

Key functions include:

  • Timely resolution of customer and aircraft challenges. End to end ownership of solving problems.
  • Timely resolution of AOG customers
  • Technical support and problem resolution
  • Execution of aircraft ownership programs
  • Development, deployment and administration of Cirrus owned mobile maintenance assets
  • Cultivate the network of third party, Cirrus Authorized Flight Training & Aircraft Maintenance service providers
  • Develop and deploy systems, processes, tools, teams and talent to optimize outcomes
  • Lead team through change management processes to deploy newly formed organization and structure. The new organization will have 4 areas of focus to enhance support for Cirrus customers.
  • Deploy newly formed Customer Resource Center to focus on timely and complete resolution of customer challenges. Lead further refinement through iterations of CRC concept.
  • Lead newly formed organization developing and deploying mobile maintenance assets.
  • Lead newly formed organization managing authorized network of flight training and maintenance service providers.
  • Lead further development and execution of JetStream, warranty and other service packages.
  • Inspire, lead, coach, mentor, recruit, retain and develop team of aviation professionals delivering world class customer support to a global customer base.
  • Lead Continuous Innovation efforts to constantly refine the customer experience through innovation and adopting new standards into the "Cirrus Services PlayBook."
  • Demonstrate entrepreneurship, change leadership, negotiation and influence, business acumen, operational decision making, customer orientation, driving for results, managing and measuring work, interpersonal skills and superior ability to positively relate and communicate to customers.
  • Perform leadership functions such as conducting annual reviews, making hiring decisions, managing performance of director reports, mentoring and skill development.
  • Participate in strategic planning discussions. Arrange and organize key financial data and results for centers in one merged presentation for review by leaders. Assist in the preparation and management of capital budget, P/L planning, operating budget, organization planning, data systems planning, and expense management for assigned areas.

Our Benefits: Cirrus provides a range of exciting benefits, including:

  • Comprehensive Health Coverage: Medical, vision, dental, with additional dependent coverage options
  • Employer-Paid Coverages: Group term life, short- and long-term disability insurance
  • Flexible Spending Accounts: FSA and HSA offerings with company contributions to HSA
  • Well-being: Calm Health, Employee Assistance Program, and wellness incentives through medical provider
  • 401(k) Plan: Dollar-for-dollar match up to 5% after 90 days, with 100% vesting at 1 year of service
  • PTO: Various PTO plans starting at 100 hours accrued within the first year
  • Additional Time off Benefits: Paid holidays, 2 weeks of Paid Parental leave, paid time for funeral leave and jury duty
  • Career Development: Tuition reimbursement program and professional growth opportunities
  • Exclusive Discounts: Cirrus Store, partner and marketplace discounts available
  • Community & Engagement: Company and employee clubs at various locations

These benefits are designed to support your well-being, growth, and enjoyment at Cirrus!

Pay Range

Salary Range: USD $204,549.27/Yr. - USD $258,513.90/Yr.

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