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Customer Assistant Jobs in Minnesota (NOW HIRING)

ExpressWay

Full-Time Customer Service Rep

Springfield, MN · On-site

$16 - $17/hr

Store Manager and Assistant Manager Job Objective: This position is responsible for positive and courteous customer engagement through operating the cash register and electronic scanner to itemize ...

Sonju Superstore

Sales Assistant

Two Harbors, MN · On-site

$20.75 - $27/hr

You will be constantly communicating with potential and existing customers through text, phone ... customers. - Assist sales staff in scheduling and following up with existing and potential ...

Sonju Superstore

Sales Assistant

Duluth, MN · On-site

$18.50 - $24.25/hr

You will be constantly communicating with potential and existing customers through text, phone ... customers. - Assist sales staff in scheduling and following up with existing and potential ...

Vuori, Inc

Retail Sales Associate

Edina, MN · On-site

$15 - $17.50/hr

Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer. * Assist in the completion of projects while keeping the focus on ...

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All JobsCustomer JobsCustomer Assistant JobsCustomer Assistant Jobs in Minnesota

Customer Assistant information

See Minnesota salary details

$14

$20

$24

How much do customer assistant jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for customer assistant in Minnesota is $20.17, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $21.68 per hour, depending on experience, location, and employer.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

More about Customer Assistant jobs
What are the most commonly searched types of Customer jobs in Minnesota? The most popular types of Customer jobs in Minnesota are:
What are popular job titles related to Customer Assistant jobs in Minnesota? For Customer Assistant jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Customer Assistant jobs in Minnesota look for? The top searched job categories for Customer Assistant jobs in Minnesota are:
What cities in Minnesota are hiring for Customer Assistant jobs? Cities in Minnesota with the most Customer Assistant job openings:
Customer Assistant jobs near you
Infographic showing various Customer Assistant job openings in Minnesota as of August 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $41,952 per year, or $20.2 per hour.

Full-Time Customer Service Rep

ExpressWay

Springfield, MN • On-site

$16 - $17/hr

Full-time

Medical, Dental, Retirement

Re-posted 14 days ago

Job description

Pay Range: $16.00-$17.00 per hour
Position Title: Full-time Customer Service Representative
Reports To: Store Manager and Assistant Manager
Job Objective:
This position is responsible for positive and courteous customer engagement through operating the cash register and electronic scanner to itemize and total customers' purchase, receive payment, and assist in bagging purchases. This position reports to and receives direction from the Store Manager and Assistant Manager. Primary duties include ensuring proper and efficient store operations during the assigned shift within Company policies and procedures and in such a manner that contributes to the increased profitability of the store and exhibits commitment to customer service.
Principal Duties and Responsibilities:
  • Greet customers and promote outstanding customer service with all guests and associates.
  • Responsible for accurate cash handling. Accepting money and providing change to customers.
  • Assist in training new hires and offering guidance and coaching when necessary.
  • Cash management including opening and closing registers, preparing deposits, and reconciling cash drawers.
  • Handle customer complaints, take prompt and appropriate action to resolve the problem, or determining when to escalate the problem to management.
  • Drive sales through effective communication with customers.
  • Complete any paperwork required. Keep accurate logs of transactions as necessary.
  • Inform supervisor of equipment breakdowns or adjustments that are required.
  • Follow appropriate food-handling procedures.
  • Work with visual marketing making sure that shelves and racks are stocked, clean, and neat.
  • Strong attention to detail and problem-solving skills. Staff is responsible for the upkeep and appearance of every part of the store including restrooms and storefront.
  • Follow all procedures on daily duties including closing and opening procedures and ensuring that all transactions are correct, and all mistakes are noted or fixed.
  • Adhere to all City, County, and State regulations, policies, laws, and ordinances.
  • Protect store assets by being aware of security processes, checking ID's when appropriate, and being alert and aware of the behavior of people in the store.
  • Maintain and develop Staples Enterprises, Inc's corporate image and reputation via ethical activities, confidentiality, and great customer service.
  • Continuous improvement through self-development and educational training and attend all training sessions required by law and the Company.

Qualifications of the Position:
  • High school diploma or GED preferred.
  • Excellent customer service skills.
  • Strong communication skills.
  • Ability to read and follow written instructions.
  • Able to work in a fast-paced environment.
  • Physically able to perform light to medium lifting (50 lbs.), pushing, pulling, reaching, bending, and walking.
  • Ability to manage and prioritize a variety of activities simultaneously.
  • Ability to stand for several hours at a time.
  • Must be available to work days, evenings, weekends, and holidays.
  • Exposure to outside weather conditions and walk-in cooler and freezers frequently.
  • Ability to handle raw, frozen, and cooked food products, where applicable.
  • Ability to work with nuts and other allergens.

General description of benefits offered:
  • Health Insurance and Dental Plan.
  • Section 125 Cafeteria Plan
  • Accrued paid-time-off.
  • 401K benefits with employer match.

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