Customer Analytics Manager Job Location: Anywhere in USA, Washington DC, United States Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications ...
Customer Analytics Manager Job Location: Anywhere in USA, Washington DC, United States Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications ...
Customer Analytics Manager Job Location: Anywhere in USA, Arlington, VA, USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications, Media ...
Customer Analytics Manager Job Location: Anywhere in USA, Arlington, VA, USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications, Media ...
Customer Experience Manager Rockville
Rockville, MD · On-site
$21/hr
Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations, ensuring front end ...
Customer Experience Manager Rockville
Rockville, MD · On-site
$21/hr
Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations, ensuring front end ...
Customer Experience Manager Rockville
Rockville, MD · On-site
$21/hr
Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations, ensuring front end ...
Customer Experience Manager Rockville
Rockville, MD · On-site
$21/hr
Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations, ensuring front end ...
Voice of Customer Program & Analytics Manager
Mclean, VA · Hybrid
$79K - $144K/yr
Proficient in Customer Experience Management tools such as Medallia Experience Cloud and/or Qualtrics XM Platform, including text analytics solutions. * Advanced Excel, PowerPoint, and Microsoft ...
Voice of Customer Program & Analytics Manager
Mclean, VA · Hybrid
$79K - $144K/yr
Proficient in Customer Experience Management tools such as Medallia Experience Cloud and/or Qualtrics XM Platform, including text analytics solutions. * Advanced Excel, PowerPoint, and Microsoft ...
Client Manager
Landover, MD · On-site
$50 - $55/hr
The ideal candidate must understand exceptional customer service and must have a track-record ... As a Client Manager, you'll foster relationships with clients to fully understand their priorities ...
Quick apply
Client Manager
Landover, MD · On-site
$50 - $55/hr
The ideal candidate must understand exceptional customer service and must have a track-record ... As a Client Manager, you'll foster relationships with clients to fully understand their priorities ...
Client Manager
Arlington, VA · On-site
$84K/yr
... customers we serve. Allied Universal ® is hiring a Client Manager. As a Client Manager, you will ... build long term meaningful client relationships and lead our front-line employees that deliver our ...
New
Client Manager
Arlington, VA · On-site
$84K/yr
... customers we serve. Allied Universal ® is hiring a Client Manager. As a Client Manager, you will ... build long term meaningful client relationships and lead our front-line employees that deliver our ...
New
Client Manager
$84K/yr
... customers we serve. Allied Universal ® is hiring a Client Manager. As a Client Manager, you will ... build long term meaningful client relationships and lead our front-line employees that deliver our ...
New
Quick apply
Client Manager
$84K/yr
... customers we serve. Allied Universal ® is hiring a Client Manager. As a Client Manager, you will ... build long term meaningful client relationships and lead our front-line employees that deliver our ...
New
Client Manager
Washington, DC · On-site
$90/hr
... customers we serve. Allied Universal ® is hiring a Client Manager. As a Client Manager, you will ... build long term meaningful client relationships and lead our front-line employees that deliver our ...
Quick apply
Client Manager
Washington, DC · On-site
$90/hr
... customers we serve. Allied Universal ® is hiring a Client Manager. As a Client Manager, you will ... build long term meaningful client relationships and lead our front-line employees that deliver our ...
Client Manager
Washington, DC · On-site
$90/hr
... customers we serve. Allied Universal ® is hiring a Client Manager. As a Client Manager, you will ... build long term meaningful client relationships and lead our front-line employees that deliver our ...
Client Manager
Washington, DC · On-site
$90/hr
... customers we serve. Allied Universal ® is hiring a Client Manager. As a Client Manager, you will ... build long term meaningful client relationships and lead our front-line employees that deliver our ...
Client Manager
Arlington, VA · On-site
$84K/yr
... customers we serve. Allied Universal is hiring a Client Manager. As a Client Manager, you will ... build long term meaningful client relationships and lead our front-line employees that deliver our ...
New
Client Manager
Arlington, VA · On-site
$84K/yr
... customers we serve. Allied Universal is hiring a Client Manager. As a Client Manager, you will ... build long term meaningful client relationships and lead our front-line employees that deliver our ...
New
Client Manager
Washington, DC · On-site
$90/hr
... customers we serve. Allied Universal is hiring a Client Manager. As a Client Manager, you will ... build long term meaningful client relationships and lead our front-line employees that deliver our ...
Client Manager
Washington, DC · On-site
$90/hr
... customers we serve. Allied Universal is hiring a Client Manager. As a Client Manager, you will ... build long term meaningful client relationships and lead our front-line employees that deliver our ...
Client Manager
Rockville, MD · On-site
Branch Client Service Manager II At Gallagher Benefit Services, you're a trusted partner to organizations navigating some of their most important people decisions. We help clients build better ...
Client Manager
Rockville, MD · On-site
Branch Client Service Manager II At Gallagher Benefit Services, you're a trusted partner to organizations navigating some of their most important people decisions. We help clients build better ...
Client Manager
Rockville, MD · On-site
The Branch Client Service Manager II directly contributes to key business outcomes such as client retention, client satisfaction, enhancing AJG's value to our clients and prospects, achieving ...
Client Manager
Rockville, MD · On-site
The Branch Client Service Manager II directly contributes to key business outcomes such as client retention, client satisfaction, enhancing AJG's value to our clients and prospects, achieving ...
Customer Success Manager (CSM) We are looking for a highly motivated and mission-driven Customer Success Manager (CSM) to join our U.S. Public Sector team. In this role, you will manage strategic ...
Customer Success Manager (CSM) We are looking for a highly motivated and mission-driven Customer Success Manager (CSM) to join our U.S. Public Sector team. In this role, you will manage strategic ...
The Customer Experience Manager is a key role within the Customer Success organization, the successful candidate will drive all aspects of the post-sales Journey for a select group of Enterprise ...
The Customer Experience Manager is a key role within the Customer Success organization, the successful candidate will drive all aspects of the post-sales Journey for a select group of Enterprise ...
Customer Success Management (CSM) is Workday's bridge between our Professional Services and Production Services teams. Members of CSM advocate on behalf of Workday customers and take a team-based ...
Customer Success Management (CSM) is Workday's bridge between our Professional Services and Production Services teams. Members of CSM advocate on behalf of Workday customers and take a team-based ...
Customer Success Management (CSM) is Workday's bridge between our Professional Services and Production Services teams. Members of CSM advocate on behalf of Workday customers and take a team-based ...
Customer Success Management (CSM) is Workday's bridge between our Professional Services and Production Services teams. Members of CSM advocate on behalf of Workday customers and take a team-based ...
Sr. Customer Success Manager - West
Washington, DC · On-site +1
Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale - across every customer ...
Sr. Customer Success Manager - West
Washington, DC · On-site +1
Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale - across every customer ...
Customer Service Representative
Brandywine, MD · On-site
$16 - $21.75/hr
Excellent time management and multitasking skills * Proficiency with computers and customer management software * Strong attention to detail and organizational skills * Positive attitude with a ...
Customer Service Representative
Brandywine, MD · On-site
$16 - $21.75/hr
Excellent time management and multitasking skills * Proficiency with computers and customer management software * Strong attention to detail and organizational skills * Positive attitude with a ...
Customer Manager information
See Washington salary details
$37.4K - $45K
8% of jobs
$50.5K is the 25th percentile. Wages below this are outliers.
$45K - $52.6K
23% of jobs
$52.6K - $60.2K
6% of jobs
$60.2K - $67.9K
8% of jobs
The median wage is $69.4K / yr.
$67.9K - $75.5K
18% of jobs
$75.5K - $83.1K
8% of jobs
$85K is the 75th percentile. Wages above this are outliers.
$83.1K - $90.7K
9% of jobs
$90.7K - $98.3K
6% of jobs
$98.3K - $106K
3% of jobs
$106K - $113.6K
4% of jobs
$113.6K - $121.2K
4% of jobs
$37.4K
$74.9K
$121.2K
How much do customer manager jobs pay per year?
As of Sep 7, 2026, the average yearly pay for customer manager in Washington is $74,867.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $88,300.00 per year, depending on experience, location, and employer.
What does a customer manager do?
A Customer Manager is responsible for developing and maintaining strong relationships with clients or customers. They act as the main point of contact, ensuring that customer needs are met and addressing any issues or concerns that arise. Their duties often include managing accounts, coordinating with internal teams, and working to improve customer satisfaction and loyalty. Customer Managers also analyze customer data to identify opportunities for upselling or improving service delivery. Ultimately, their goal is to build trust and help the company retain and grow its customer base.
What are the key skills and qualifications needed to thrive as a customer manager, and why are they important?
To thrive as a Customer Manager, you need strong relationship management, sales acumen, and analytical skills, often supported by a degree in business or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and customer support platforms is typically required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client concerns effectively. These skills are crucial for driving customer satisfaction, retention, and growth in competitive business environments.
What are some common challenges faced by customer managers and how can they be addressed?
Customer Managers often encounter challenges such as managing high client expectations, handling multiple accounts simultaneously, and resolving complex issues efficiently. Success in this role relies on strong communication skills, effective prioritization, and the ability to build genuine client relationships. Proactively setting clear expectations, utilizing CRM tools for organization, and collaborating closely with internal teams can help Customer Managers navigate these challenges and deliver exceptional service.
What is the difference between Customer Manager vs Customer Service Representative?
| Aspect | Customer Manager | Customer Service Representative |
|---|---|---|
| Credentials | Experience in account management, sometimes certifications in CRM tools | Basic customer service training, sometimes certifications in communication skills |
| Work Environment | Office-based, client-facing, strategic planning | Call centers, retail, or online support |
| Employer & Industry Usage | Used across industries like retail, finance, tech for managing key accounts | Common in retail, telecom, hospitality for handling customer inquiries |
| Search & Comparison Intent | Looking for roles involving account management and client retention | Seeking entry-level or support roles in customer service |
Customer Managers focus on maintaining client relationships, strategic account growth, and retention, often requiring experience and specialized skills. Customer Service Representatives handle direct customer inquiries, providing support and resolving issues, typically with basic training. While both roles involve customer interaction, Customer Managers operate at a strategic level with key accounts, whereas Customer Service Representatives provide frontline support.
What is the role of a customer manager?
A customer manager is responsible for maintaining positive relationships with clients, addressing their needs, and ensuring customer satisfaction. They often handle communication, resolve issues, and work to retain business, utilizing skills in communication, problem-solving, and customer service tools. The role may also involve coordinating with sales and support teams to improve service delivery.
What are the most commonly searched types of Customer jobs in Washington?
The most popular types of Customer jobs in Washington are:
What are popular job titles related to Customer Manager jobs in Washington?
For Customer Manager jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Customer Manager jobs in Washington look for?
The top searched job categories for Customer Manager jobs in Washington are:
- Customer Relationship Manager
- Remote Inbound Customer Service
- Senior Apac Customer Service
- Freelance Customer Service Representative ~
- Full Time Customer Service Representative Teleperformance
- Chiquita Brands
- Pharmaceutical Customer Service
- Contractual Customer Success Manager
- Senior Saas Customer Support
- Full Time Medicaid Customer Service
What cities in Washington are hiring for Customer Manager jobs?
Cities in Washington with the most Customer Manager job openings:
Full-time
Re-posted 15 days ago
Job description
Company Description
About Client:
They help in transforming the leading organizations and communities around the world. Organizations infrastructure and culture is amazing. Best place!!
Job Description
Job Title: Customer Analytics Manager
Job Location: Anywhere in USA, Washington DC, United States
Job Level: Senior Level
Job Description:
This is what you will do..
You will help to grow clients practice in the Communications, Media & Technology marketplace
You will defining strategies, developing unique thought propositions, and communicating the power of data and analytics
You will be leading and delivering large scale, complex client engagements
We are looking for someone...
Who holds 7+ years of experience in management consulting.
Who holds 2+ years of experience Customer Analytics delivery
Who holds 2+ years of experience in CRM Modeling, Reporting, Analytics
who is experienced in predictive analytics tools
Qualifications
Who holds 7+ years of experience in management consulting.
Who holds 2+ years of experience Customer Analytics delivery
Who holds 2+ years of experience in CRM Modeling, Reporting, Analytics
who is experienced in predictive analytics tools
Additional Information
All your information will be kept confidential according to EEO guidelines.