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Customer Manager Jobs in Washington (NOW HIRING)

Customer Analytics Manager Job Location: Anywhere in USA, Washington DC, United States Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications ...

Customer Analytics Manager Job Location: Anywhere in USA, Arlington, VA, USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications, Media ...

Client Manager

Landover, MD ยท On-site

$50 - $55/hr

The ideal candidate must understand exceptional customer service and must have a track-record ... As a Client Manager, you'll foster relationships with clients to fully understand their priorities ...

Client Manager

Washington, DC

$90/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... customers we serve. Allied Universal ยฎ is hiring a Client Manager. As a Client Manager, you will ... build long term meaningful client relationships and lead our front-line employees that deliver our ...

Client Manager

Washington, DC ยท On-site

$90/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... customers we serve. Allied Universal ยฎ is hiring a Client Manager. As a Client Manager, you will ... build long term meaningful client relationships and lead our front-line employees that deliver our ...

Client Manager

Washington, DC

$90/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... customers we serve. Allied Universal is hiring a Client Manager. As a Client Manager, you will ... build long term meaningful client relationships and lead our front-line employees that deliver our ...

Client Manager - Automotive

Washington, DC ยท On-site

$91K - $123K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

... customer needs. The individual will conduct various types of audits as Team Leader or Team Member. Key Responsibilities: * Manage a portfolio of assigned clients based on location and ensure a match ...

Customer Success Manager (CSM) We are looking for a highly motivated and mission-driven Customer Success Manager (CSM) to join our U.S. Public Sector team. In this role, you will manage strategic ...

Customer Success Manager

Washington, DC ยท On-site

  • Retirement

  • PTO

As a Senior Customer Success Manager, you will operate with a high degree of autonomy and ownership, balancing depth with key accounts and efficiency across your portfolio, while contributing to how ...

Customer Success Manager

Washington, DC ยท On-site

  • Retirement

  • PTO

As a Senior Customer Success Manager, you will operate with a high degree of autonomy and ownership, balancing depth with key accounts and efficiency across your portfolio, while contributing to how ...

Customer Success Manager

Washington, DC ยท On-site

$97K - $135K/yr

As a Senior Customer Success Manager, you will operate with a high degree of autonomy and ownership, balancing depth with key accounts and efficiency across your portfolio, while contributing to how ...

Customer Success Manager Role Workday is the leader in enterprise-class, software-as-a-service (SaaS) solutions for managing global businesses. Our rapidly growing software company is searching for a ...

New

Customer Success Management (CSM) is Workday's bridge between our Professional Services and Production Services teams. Members of CSM advocate on behalf of Workday customers and take a team-based ...

Be Seen First

The Assistant Manager - Sales & Customer Service Focus plays a vital role in delivering exceptional customer experiences while supporting sales and daily operations at our Springfield and Lorton ...

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Customer Manager information

See Washington salary details

$37.4K

$74.9K

$121.2K

How much do customer manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for customer manager in Washington is $74,867.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $88,300.00 per year, depending on experience, location, and employer.

What does a customer manager do?

A Customer Manager is responsible for developing and maintaining strong relationships with clients or customers. They act as the main point of contact, ensuring that customer needs are met and addressing any issues or concerns that arise. Their duties often include managing accounts, coordinating with internal teams, and working to improve customer satisfaction and loyalty. Customer Managers also analyze customer data to identify opportunities for upselling or improving service delivery. Ultimately, their goal is to build trust and help the company retain and grow its customer base.

What are the key skills and qualifications needed to thrive as a customer manager, and why are they important?

To thrive as a Customer Manager, you need strong relationship management, sales acumen, and analytical skills, often supported by a degree in business or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and customer support platforms is typically required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client concerns effectively. These skills are crucial for driving customer satisfaction, retention, and growth in competitive business environments.

What are some common challenges faced by customer managers and how can they be addressed?

Customer Managers often encounter challenges such as managing high client expectations, handling multiple accounts simultaneously, and resolving complex issues efficiently. Success in this role relies on strong communication skills, effective prioritization, and the ability to build genuine client relationships. Proactively setting clear expectations, utilizing CRM tools for organization, and collaborating closely with internal teams can help Customer Managers navigate these challenges and deliver exceptional service.

What is the difference between Customer Manager vs Customer Service Representative?

AspectCustomer ManagerCustomer Service Representative
CredentialsExperience in account management, sometimes certifications in CRM toolsBasic customer service training, sometimes certifications in communication skills
Work EnvironmentOffice-based, client-facing, strategic planningCall centers, retail, or online support
Employer & Industry UsageUsed across industries like retail, finance, tech for managing key accountsCommon in retail, telecom, hospitality for handling customer inquiries
Search & Comparison IntentLooking for roles involving account management and client retentionSeeking entry-level or support roles in customer service

Customer Managers focus on maintaining client relationships, strategic account growth, and retention, often requiring experience and specialized skills. Customer Service Representatives handle direct customer inquiries, providing support and resolving issues, typically with basic training. While both roles involve customer interaction, Customer Managers operate at a strategic level with key accounts, whereas Customer Service Representatives provide frontline support.

What are the most commonly searched types of Customer jobs in Washington?

The most popular types of Customer jobs in Washington are:

What are popular job titles related to Customer Manager jobs in Washington?

For Customer Manager jobs in Washington, the most frequently searched job titles are:

What cities in Washington are hiring for Customer Manager jobs?

Cities in Washington with the most Customer Manager job openings:

Infographic showing various Customer Manager job openings in Washington as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $74,867 per year, or $36 per hour.

Customer Analytic Manager

Ra

Washington, DC โ€ข On-site

Full-time

Re-posted 24 days ago


Job description

Company Description

About Client:

They help in transforming the leading organizations and communities around the world. Organizations infrastructure and culture is amazing. Best place!!

Job Description

Job Title: Customer Analytics Managerย 

Job Location: Anywhere in USA, Washington DC, United States

Job Level: Senior Levelย 

Job Description:ย 

This is what you will do..ย 

You will help to grow clients practice in the Communications, Media & Technology marketplaceย 

You will defining strategies, developing unique thought propositions, and communicating the power of data and analyticsย 

You will be leading and delivering large scale, complex client engagementsย 


We are looking for someone...ย 

Who holds 7+ years of experience in management consulting.ย 

Who holds 2+ years of experience Customer Analytics deliveryย 

Who holds 2+ years of experience in CRM Modeling, Reporting, Analyticsย 

who is experienced in predictive analytics tools

Qualifications

Who holds 7+ years of experience in management consulting.ย 

Who holds 2+ years of experience Customer Analytics deliveryย 

Who holds 2+ years of experience in CRM Modeling, Reporting, Analyticsย 

who is experienced in predictive analytics tools

Additional Information

All your information will be kept confidential according to EEO guidelines.