Customer Analytics Manager Job Location: Anywhere in USA, Washington DC, United States Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications ...
Customer Analytics Manager Job Location: Anywhere in USA, Washington DC, United States Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications ...
Customer Analytics Manager Job Location: Anywhere in USA, Arlington, VA, USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications, Media ...
Customer Analytics Manager Job Location: Anywhere in USA, Arlington, VA, USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications, Media ...
Customer Experience Manager Rockville
Rockville, MD · On-site
$21/hr
Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations, ensuring front end ...
Customer Experience Manager Rockville
Rockville, MD · On-site
$21/hr
Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations, ensuring front end ...
Customer Experience Manager Rockville
Rockville, MD · On-site
$21/hr
Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations, ensuring front end ...
Customer Experience Manager Rockville
Rockville, MD · On-site
$21/hr
Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations, ensuring front end ...
Customer Experience Manager FT Rockville
Rockville, MD · On-site
$18.50 - $23.50/hr
Deliver friendly customer service. * Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and ...
Customer Experience Manager FT Rockville
Rockville, MD · On-site
$18.50 - $23.50/hr
Deliver friendly customer service. * Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and ...
Customer Experience Manager FT Rockville
Rockville, MD · On-site
$18.50 - $23.50/hr
Deliver friendly customer service. * Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and ...
Customer Experience Manager FT Rockville
Rockville, MD · On-site
$18.50 - $23.50/hr
Deliver friendly customer service. * Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and ...
Job Summary The Senior Manager, Integrated Customer Insights serves as a strategic advisor, translating customer, market, operational, and competitive intelligence into actionable business strategies.
Job Summary The Senior Manager, Integrated Customer Insights serves as a strategic advisor, translating customer, market, operational, and competitive intelligence into actionable business strategies.
Job Summary The Senior Manager, Integrated Customer Insights serves as a strategic advisor, translating customer, market, operational, and competitive intelligence into actionable business strategies.
Job Summary The Senior Manager, Integrated Customer Insights serves as a strategic advisor, translating customer, market, operational, and competitive intelligence into actionable business strategies.
Client Manager
Landover, MD · On-site
$50 - $55/hr
The ideal candidate must understand exceptional customer service and must have a track-record ... As a Client Manager, you'll foster relationships with clients to fully understand their priorities ...
Quick apply
Client Manager
Landover, MD · On-site
$50 - $55/hr
The ideal candidate must understand exceptional customer service and must have a track-record ... As a Client Manager, you'll foster relationships with clients to fully understand their priorities ...
As a Senior Customer Success Manager, you will operate with a high degree of autonomy and ownership, balancing depth with key accounts and efficiency across your portfolio, while contributing to how ...
As a Senior Customer Success Manager, you will operate with a high degree of autonomy and ownership, balancing depth with key accounts and efficiency across your portfolio, while contributing to how ...
Customer Success Manager
$97K - $135K/yr
As a Senior Customer Success Manager, you will operate with a high degree of autonomy and ownership, balancing depth with key accounts and efficiency across your portfolio, while contributing to how ...
Quick apply
Customer Success Manager
$97K - $135K/yr
As a Senior Customer Success Manager, you will operate with a high degree of autonomy and ownership, balancing depth with key accounts and efficiency across your portfolio, while contributing to how ...
Product Manager - Mainstreet Customer Management Manager, Product Management Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value ...
Product Manager - Mainstreet Customer Management Manager, Product Management Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value ...
Product Manager - Mainstreet Customer Management Manager, Product Management Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value ...
Product Manager - Mainstreet Customer Management Manager, Product Management Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value ...
Senior Dynamics CRM Admin Location: Herndon or Chantilly VA Start Date: Open (As soon as possible) Job Type: 12 Months + Contract Description: Dynamics CRM: CRM Administration Dynamics CRM support ...
Senior Dynamics CRM Admin Location: Herndon or Chantilly VA Start Date: Open (As soon as possible) Job Type: 12 Months + Contract Description: Dynamics CRM: CRM Administration Dynamics CRM support ...
We are looking for Java Tech Leads/Architects who are proactive, who can present their opinion to Lead Architect(s) or Customer Manager(s) in terms of any potential issues and recommend improvements ...
We are looking for Java Tech Leads/Architects who are proactive, who can present their opinion to Lead Architect(s) or Customer Manager(s) in terms of any potential issues and recommend improvements ...
Customer Service Representative
$16.75 - $23/hr
Comfortable using computers and customer management software * Excellent phone and verbal ... communication skills * Understanding of active listening techniques * Ability to work well under ...
Quick apply
Customer Service Representative
$16.75 - $23/hr
Comfortable using computers and customer management software * Excellent phone and verbal ... communication skills * Understanding of active listening techniques * Ability to work well under ...
Customer Service Representative
$16.75 - $23/hr
Comfortable using computers and customer management software * Excellent phone and verbal ... communication skills * Understanding of active listening techniques * Ability to work well under ...
Quick apply
Customer Service Representative
$16.75 - $23/hr
Comfortable using computers and customer management software * Excellent phone and verbal ... communication skills * Understanding of active listening techniques * Ability to work well under ...
Customer Success Manager
Hanover, MD · On-site
$70K/yr
Lead the Way as a Customer Success Manager! Are you passionate about helping customers, building strong relationships, and turning great service into long-term retention and growth? Join ECAM as a ...
Customer Success Manager
Hanover, MD · On-site
$70K/yr
Lead the Way as a Customer Success Manager! Are you passionate about helping customers, building strong relationships, and turning great service into long-term retention and growth? Join ECAM as a ...
Customer Success Manager
Washington, DC · Remote
Senior Manager, Customer Success Location: US - Remote About Us: SimpliGov is the government forms and workflow automation platform that helps agencies ditch the paper, move faster, and serve ...
Customer Success Manager
Washington, DC · Remote
Senior Manager, Customer Success Location: US - Remote About Us: SimpliGov is the government forms and workflow automation platform that helps agencies ditch the paper, move faster, and serve ...
Customer Care Manager
Herndon, VA · On-site
The Customer Care Manager plays a crucial role in ensuring customer satisfaction and loyalty by overseeing all aspects of customer support operations globally. The ideal candidate will have ...
Customer Care Manager
Herndon, VA · On-site
The Customer Care Manager plays a crucial role in ensuring customer satisfaction and loyalty by overseeing all aspects of customer support operations globally. The ideal candidate will have ...
Customer Manager information
See Washington salary details
$37.4K - $45K
8% of jobs
$50.5K is the 25th percentile. Wages below this are outliers.
$45K - $52.6K
23% of jobs
$52.6K - $60.2K
6% of jobs
$60.2K - $67.9K
8% of jobs
The median wage is $69.4K / yr.
$67.9K - $75.5K
18% of jobs
$75.5K - $83.1K
8% of jobs
$85K is the 75th percentile. Wages above this are outliers.
$83.1K - $90.7K
9% of jobs
$90.7K - $98.3K
6% of jobs
$98.3K - $106K
3% of jobs
$106K - $113.6K
4% of jobs
$113.6K - $121.2K
4% of jobs
$37.4K
$74.9K
$121.2K
How much do customer manager jobs pay per year?
As of Jul 26, 2026, the average yearly pay for customer manager in Washington is $74,867.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $88,300.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Customer Manager, and why are they important?
To thrive as a Customer Manager, you need strong relationship management, sales acumen, and analytical skills, often supported by a degree in business or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and customer support platforms is typically required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client concerns effectively. These skills are crucial for driving customer satisfaction, retention, and growth in competitive business environments.
Is a CSA job stressful?
A Customer Service Associate (CSA) job can be stressful due to high customer interaction, problem-solving demands, and meeting performance targets. The level of stress varies based on the work environment, workload, and individual coping skills, but it often requires strong communication and patience. Proper training and support can help manage stress levels effectively.
What are some common challenges faced by Customer Managers and how can they be addressed?
Customer Managers often encounter challenges such as managing high client expectations, handling multiple accounts simultaneously, and resolving complex issues efficiently. Success in this role relies on strong communication skills, effective prioritization, and the ability to build genuine client relationships. Proactively setting clear expectations, utilizing CRM tools for organization, and collaborating closely with internal teams can help Customer Managers navigate these challenges and deliver exceptional service.
What is the difference between Customer Manager vs Customer Service Representative?
| Aspect | Customer Manager | Customer Service Representative |
|---|---|---|
| Credentials | Experience in account management, sometimes certifications in CRM tools | Basic customer service training, sometimes certifications in communication skills |
| Work Environment | Office-based, client-facing, strategic planning | Call centers, retail, or online support |
| Employer & Industry Usage | Used across industries like retail, finance, tech for managing key accounts | Common in retail, telecom, hospitality for handling customer inquiries |
| Search & Comparison Intent | Looking for roles involving account management and client retention | Seeking entry-level or support roles in customer service |
Customer Managers focus on maintaining client relationships, strategic account growth, and retention, often requiring experience and specialized skills. Customer Service Representatives handle direct customer inquiries, providing support and resolving issues, typically with basic training. While both roles involve customer interaction, Customer Managers operate at a strategic level with key accounts, whereas Customer Service Representatives provide frontline support.
What is the highest paid customer service job?
The highest paid customer service roles are often executive-level positions such as Customer Service Directors or Vice Presidents, with salaries reaching six figures or more. These roles typically require extensive experience, leadership skills, and often involve overseeing large teams or strategic initiatives.
What does a Customer Manager do?
A Customer Manager is responsible for developing and maintaining strong relationships with clients or customers. They act as the main point of contact, ensuring that customer needs are met and addressing any issues or concerns that arise. Their duties often include managing accounts, coordinating with internal teams, and working to improve customer satisfaction and loyalty. Customer Managers also analyze customer data to identify opportunities for upselling or improving service delivery. Ultimately, their goal is to build trust and help the company retain and grow its customer base.
Do you need a degree to be a customer service manager?
A degree is not always required to become a customer service manager, but many employers prefer candidates with a bachelor's degree in business, management, or related fields. Relevant experience, strong communication skills, and leadership abilities are often more important for this role than formal education. Certifications in customer service or management can also enhance prospects.
What is the role of a customer manager?
A customer manager is responsible for maintaining and improving relationships with clients, ensuring customer satisfaction, and addressing their needs. They often coordinate with sales, support, and marketing teams, and may use customer relationship management (CRM) tools to track interactions and feedback.
What are the most commonly searched types of Customer jobs in Washington? The most popular types of Customer jobs in Washington are:
What are popular job titles related to Customer Manager jobs in Washington? For Customer Manager jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Customer Manager jobs in Washington look for? The top searched job categories for Customer Manager jobs in Washington are:
- Manager 1800 Contacts Customer Service
- Senior Customer Retention
- Senior Customer Service Freight Forwarding
- Chiquita Brands
- Contractual Customer Success Manager
- Senior Saas Customer Support
- Full Time Customer Service Representative Teleperformance
- Customer Success Manager
- Email Customer Service
- Full Time Medicaid Customer Service
What cities in Washington are hiring for Customer Manager jobs? Cities in Washington with the most Customer Manager job openings:
Full-time
Posted 2 days ago
Job description
Company Description
About Client:
They help in transforming the leading organizations and communities around the world. Organizations infrastructure and culture is amazing. Best place!!
Job Description
Job Title: Customer Analytics ManagerÂ
Job Location: Anywhere in USA, Washington DC, United States
Job Level: Senior LevelÂ
Job Description:Â
This is what you will do..Â
You will help to grow clients practice in the Communications, Media & Technology marketplaceÂ
You will defining strategies, developing unique thought propositions, and communicating the power of data and analyticsÂ
You will be leading and delivering large scale, complex client engagementsÂ
We are looking for someone...Â
Who holds 7+ years of experience in management consulting.Â
Who holds 2+ years of experience Customer Analytics deliveryÂ
Who holds 2+ years of experience in CRM Modeling, Reporting, AnalyticsÂ
who is experienced in predictive analytics tools
Qualifications
Who holds 7+ years of experience in management consulting.Â
Who holds 2+ years of experience Customer Analytics deliveryÂ
Who holds 2+ years of experience in CRM Modeling, Reporting, AnalyticsÂ
who is experienced in predictive analytics tools
Additional Information
All your information will be kept confidential according to EEO guidelines.