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Customer Manager Jobs in Iowa (NOW HIRING)

Andreini

Client Manager

Waterloo, IA · On-site

Maintain accurate client records and documentation in CRM system Qualifications * Bilingual (English/Spanish) * Active Property & Casualty (P&C) Insurance License required * 3-5 years of commercial ...

Trucordia

Client Manager

Waterloo, IA · On-site

Experience with CRM software and MS Office Suite * Excellent account management and client service skills * Strong analytical and problem-solving abilities * Detail-oriented with exceptional ...

Trucordia

Client Manager

Waterloo, IA

Experience with CRM software and MS Office Suite * Excellent account management and client service skills * Strong analytical and problem-solving abilities * Detail-oriented with exceptional ...

Trucordia

Client Manager

Waterloo, IA · On-site

Experience with CRM software and MS Office Suite * Excellent account management and client service skills * Strong analytical and problem-solving abilities * Detail-oriented with exceptional ...

Trucordia

Client Manager

Waterloo, IA · On-site

Experience with CRM software and MS Office Suite * Excellent account management and client service skills * Strong analytical and problem-solving abilities * Detail-oriented with exceptional ...

Gallagher

Client Manager

Cedar Rapids, IA

Provide guidance and support to administrative and customer service teams. About You Required : * Bachelor's degree and 3 or more years client coordination and/or claims management experience OR

Acosta

Business Account Manager - CPG

Des Moines, IA · On-site

$72K - $90K/yr

Coordinate with Customer Managers to develop and execute business plans * Build and manage strategic plans for respective retailers/wholesalers * Align on strategy and plan with Region Broker ...

Jobtailor

Customer Success Manager

Ankeny, IA · On-site

$70 - $100/hr

Reduce customer churn through proactive engagement and issue resolution * Manage implementation of new and incremental services for aligned clients * Ensure smooth transitions to ongoing support ...

Q2

Customer Experience Manager

Des Moines, IA · On-site

SUMMARY Q2 is seeking a Customer Experience Manager who will reportto theCustomer Experience Team Manager,theCustomerExperience Manager ensures that thecustomeris satisfied with company projects and ...

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Customer Manager information

See Iowa salary details

$31K

$62.1K

$100.5K

How much do customer manager jobs pay per year?

As of Aug 27, 2026, the average yearly pay for customer manager in Iowa is $62,087.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,300.00 and $73,300.00 per year, depending on experience, location, and employer.

What does a customer manager do?

A Customer Manager is responsible for developing and maintaining strong relationships with clients or customers. They act as the main point of contact, ensuring that customer needs are met and addressing any issues or concerns that arise. Their duties often include managing accounts, coordinating with internal teams, and working to improve customer satisfaction and loyalty. Customer Managers also analyze customer data to identify opportunities for upselling or improving service delivery. Ultimately, their goal is to build trust and help the company retain and grow its customer base.

What are the key skills and qualifications needed to thrive as a customer manager, and why are they important?

To thrive as a Customer Manager, you need strong relationship management, sales acumen, and analytical skills, often supported by a degree in business or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and customer support platforms is typically required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client concerns effectively. These skills are crucial for driving customer satisfaction, retention, and growth in competitive business environments.

What are some common challenges faced by customer managers and how can they be addressed?

Customer Managers often encounter challenges such as managing high client expectations, handling multiple accounts simultaneously, and resolving complex issues efficiently. Success in this role relies on strong communication skills, effective prioritization, and the ability to build genuine client relationships. Proactively setting clear expectations, utilizing CRM tools for organization, and collaborating closely with internal teams can help Customer Managers navigate these challenges and deliver exceptional service.

What is the difference between Customer Manager vs Customer Service Representative?

AspectCustomer ManagerCustomer Service Representative
CredentialsExperience in account management, sometimes certifications in CRM toolsBasic customer service training, sometimes certifications in communication skills
Work EnvironmentOffice-based, client-facing, strategic planningCall centers, retail, or online support
Employer & Industry UsageUsed across industries like retail, finance, tech for managing key accountsCommon in retail, telecom, hospitality for handling customer inquiries
Search & Comparison IntentLooking for roles involving account management and client retentionSeeking entry-level or support roles in customer service

Customer Managers focus on maintaining client relationships, strategic account growth, and retention, often requiring experience and specialized skills. Customer Service Representatives handle direct customer inquiries, providing support and resolving issues, typically with basic training. While both roles involve customer interaction, Customer Managers operate at a strategic level with key accounts, whereas Customer Service Representatives provide frontline support.

What is the role of a customer manager?

A customer manager is responsible for maintaining positive relationships with clients, addressing their needs, and ensuring customer satisfaction. They often handle communication, resolve issues, and work to retain business, utilizing skills in communication, problem-solving, and customer service tools. The role may also involve coordinating with sales and support teams to improve service delivery.

What are the most commonly searched types of Customer jobs in Iowa?

The most popular types of Customer jobs in Iowa are:

What are popular job titles related to Customer Manager jobs in Iowa?

For Customer Manager jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Customer Manager jobs in Iowa look for?

The top searched job categories for Customer Manager jobs in Iowa are:

What cities in Iowa are hiring for Customer Manager jobs?

Cities in Iowa with the most Customer Manager job openings:

Customer Manager jobs near you
Infographic showing various Customer Manager job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $62,087 per year, or $29.8 per hour.

Client Manager

Andreini

Waterloo, IA • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Job description

Client Manager

We are seeking an experienced Client Manager II specializing in insurance to join our team in Leola, PA United States. In this role, you will be responsible for managing and servicing a portfolio of commercial trucking insurance accounts while ensuring exceptional client satisfaction and retention.

  • Manage and maintain relationships with existing commercial insurance clients
  • Review and analyze insurance policies to ensure appropriate coverage and compliance
  • Process policy changes, renewals, and endorsements for insurance accounts
  • Conduct risk assessments and provide risk management recommendations
  • Coordinate with underwriters and insurance carriers for policy placement
  • Handle client inquiries and resolve coverage-related issues
  • Monitor and ensure compliance with DOT regulations and insurance requirements
  • Prepare insurance documentation, certificates, and policy summaries
  • Develop and implement client retention strategies
  • Maintain accurate client records and documentation in CRM system
Qualifications
  • Bilingual (English/Spanish)
  • Active Property & Casualty (P&C) Insurance License required
  • 3-5 years of commercial insurance experience, with specific focus on trucking/transportation insurance
  • Comprehensive knowledge of commercial trucking insurance products and coverage
  • Strong understanding of DOT regulations and transportation compliance requirements
  • Proficiency in insurance policy management and risk assessment
  • Experience with CRM software and MS Office Suite
  • Excellent account management and client service skills
  • Strong analytical and problem-solving abilities
  • Detail-oriented with exceptional organizational skills
  • Effective written and verbal communication skills
  • Knowledge of transportation industry risk management practices
Additional Information

Please see our company Benefits:

  • Medical, Dental, Vision
  • Life and AD&D insurance
  • FSA / HSA
  • Commuter & Child Care FSA
  • Cancer Support Benefits
  • Pet Insurance
  • Accident & Critical Illness
  • Hospital Indemnity
  • Employee Assistance Program (EAP)
  • 11 Paid Holidays
  • Flexible PTO
  • 401K

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