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Customer Manager Jobs (NOW HIRING)

Purple Rain

Customer Support Quality Manager

OR · On-site

Primary Responsibilities - Manage a team of customer support executives - Train them in best practices - Making sure all support tickets are handled as per SLA - Developing new training modules ...

Gsknch

Customer Sales Manager, Meijer

Grand Rapids, MI

  • Medical

  • Retirement

The Customer Sales Manager, Meijer is responsible for strategic leadership of Haleon's brand portfolio at their assigned customers. The Customer Sales Manager role will provide the candidate the ...

Dayton Freight

Customer Support Supervisor

Dayton, OH

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage workload and performance of Customer Support Representatives and Receptionist(s) * Manage IQ Group payroll, attendance, paid time off, and schedules * Manage Guaranteed Service Program and ...

Jatca

Client Manager

Nashville, TN · On-site

Additionally, supporting existing customer relationships and cultivating new ones are equally ... Managing client relationships * Maintain customer relationships through regular contact, follow up ...

Siemens

Client Manager

Charlotte, NC · On-site

Proven experience in (Technical) Account Management, Customer Success Management, Solution Architecture, Product Management, Technical Project Management, or as a software engineer supporting ...

Allied Universal

Client Manager

Albuquerque, NM

$65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... and customers we serve. Hiring for a Security Client Manager Join the world's leading global ... security company! * Salary is $65,000.00 per year * Location: Albuquerque, New Mexico * Excellent ...

J.D. Power

Client Manager

Troy, MI · On-site

$126K - $130K/yr

Client Manager, Customer Success Location: Remote - Michigan Reports to: Managing Director, Customer Success The Role: As aClient Managerin theOEM Customer Success organization, you will act as adata ...

Baidu

Client Manager

Mountain View, CA · On-site

$30 - $45/hr

Client Account Manager Mountain View, CA Job Type: Contractor, Onsite, Monday - Friday About the ... Customer Focus - Prioritize understanding and exceeding partner needs to build strong, lasting ...

United Lawnscape, LLC

Client Manager

Almont, MI · On-site

Client Managers work in tandem with production staff to ensure that jobs are delivered safely ... Must have 3-5 years of experience in operations, customer service, customer relations, or related ...

Allied Universal

Client Manager

Las Vegas, NV · On-site

$65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

... customers we serve. Allied Universal ® is hiring a Client Manager. As a Client Manager, you will ... build long term meaningful client relationships and lead our front-line employees that deliver our ...

Allied Universal

Client Manager

Washington, DC

$90/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... customers we serve. Allied Universal ® is hiring a Client Manager. As a Client Manager, you will ... build long term meaningful client relationships and lead our front-line employees that deliver our ...

New

recruitics

Client Manager

Chicago, IL · On-site

$50K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

OVERVIEW We are seeking a strategic, consultative Sr. Client Manager to help enterprise customers maximize the value of the Recruitics Talent Intelligence & Acquisition Platform. This role combines ...

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Showing results 21-40

All JobsCustomer JobsCustomer Manager Jobs

Customer Manager information

See salary details

$33K

$66.1K

$107K

How much do customer manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for customer manager in the United States is $66,102.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $78,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer manager, and why are they important?

To thrive as a Customer Manager, you need strong relationship management, sales acumen, and analytical skills, often supported by a degree in business or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and customer support platforms is typically required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client concerns effectively. These skills are crucial for driving customer satisfaction, retention, and growth in competitive business environments.

What are some common challenges faced by customer managers and how can they be addressed?

Customer Managers often encounter challenges such as managing high client expectations, handling multiple accounts simultaneously, and resolving complex issues efficiently. Success in this role relies on strong communication skills, effective prioritization, and the ability to build genuine client relationships. Proactively setting clear expectations, utilizing CRM tools for organization, and collaborating closely with internal teams can help Customer Managers navigate these challenges and deliver exceptional service.

What is the difference between Customer Manager vs Customer Service Representative?

AspectCustomer ManagerCustomer Service Representative
CredentialsExperience in account management, sometimes certifications in CRM toolsBasic customer service training, sometimes certifications in communication skills
Work EnvironmentOffice-based, client-facing, strategic planningCall centers, retail, or online support
Employer & Industry UsageUsed across industries like retail, finance, tech for managing key accountsCommon in retail, telecom, hospitality for handling customer inquiries
Search & Comparison IntentLooking for roles involving account management and client retentionSeeking entry-level or support roles in customer service

Customer Managers focus on maintaining client relationships, strategic account growth, and retention, often requiring experience and specialized skills. Customer Service Representatives handle direct customer inquiries, providing support and resolving issues, typically with basic training. While both roles involve customer interaction, Customer Managers operate at a strategic level with key accounts, whereas Customer Service Representatives provide frontline support.

What does a customer manager do?

A Customer Manager is responsible for developing and maintaining strong relationships with clients or customers. They act as the main point of contact, ensuring that customer needs are met and addressing any issues or concerns that arise. Their duties often include managing accounts, coordinating with internal teams, and working to improve customer satisfaction and loyalty. Customer Managers also analyze customer data to identify opportunities for upselling or improving service delivery. Ultimately, their goal is to build trust and help the company retain and grow its customer base.
More about Customer Manager jobs
What cities are hiring for Customer Manager jobs? Cities with the most Customer Manager job openings:
What are the most commonly searched types of Customer jobs? The most popular types of Customer jobs are:
Who are the top companies hiring for Customer Manager jobs? The top employers for Customer Manager jobs are:
What states have the most Customer Manager jobs? States with the most job openings for Customer Manager jobs include:
What job categories do people searching Customer Manager jobs look for? The top searched job categories for Customer Manager jobs are:
Customer Manager jobs near you
Infographic showing various Customer Manager job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $66,102 per year, or $31.8 per hour.

Customer Support Quality Manager

Purple Rain

OR • On-site

Full-time

Re-posted 14 days ago

Job description

Company Description
MadridBlues, the parent company of several e-commerce & SaaS platforms is looking for a dynamic teammate to join us to work in an environment where the demands and directions of work are constantly changing. We are a fully distributed team from over 10+ countries.
Job Description
Our team is very small and friendly.
Hours: Extremely flexible - you can work any weekdays/weekends.
All we ask is that you stay for at least 2 hours at a time. We are currently offering up to 20 hours of work per week.
We have a team of 8 who's handling customer support. We are seeking a senior support specialist to head, monitor and improve the support delivery.
Primary Responsibilities
- Manage a team of customer support executives
- Train them in best practices
- Making sure all support tickets are handled as per SLA
- Developing new training modules
- Understanding issues and improving knowledgebase
- Maintain metrics & documentation
In addition you will also be handling direct support queries
- Use online software to answer customer questions via email & chat
- Help customers solve a wide variety of issues
- Solve problems creatively
Qualifications
- Excellent written communication skills
- Strong sense of empathy
- Previous experience with web-based customer support tools
- Not a requirement, but a decent sense of humor doesn't hurt :)
- Experience with SaaS
- 3+ Years experience in Customer support
Additional Information
Please specify if you are can handle a multi role.
This is a remote position.
Mandatory information to be sent during application
  1. Expected Hourly rate
  2. Number of hours available per week
  3. Timezone and schedule of availability (example 10 am est to 2 pm est)
  4. How soon can you get started
  5. Any additional skills which we should know about
  6. What support software have you had experience with?

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