About the job Virtual Customer Experience Advisor About the Position We are expanding our remote team and seeking individuals who are passionate about creating positive customer interactions. As a ...
About the job Virtual Customer Experience Advisor About the Position We are expanding our remote team and seeking individuals who are passionate about creating positive customer interactions. As a ...
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Quick apply
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Quick apply
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$16.50 - $22.25/hr
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Virtual Customer Care Representative
$16.50 - $22.25/hr
Join a Company that Empowers you to Build your Future The Virtual Customer Care Rep is responsible for managing and overseeing homes under warranty in assigned community(s). Responsible for promoting ...
Virtual Customer Care Representative
$15.25 - $20.75/hr
Join a Company that Empowers you to Build your Future The Virtual Customer Care Rep is responsible for managing and overseeing homes under warranty in assigned community(s). Responsible for promoting ...
Virtual Customer Care Representative
$15.25 - $20.75/hr
Join a Company that Empowers you to Build your Future The Virtual Customer Care Rep is responsible for managing and overseeing homes under warranty in assigned community(s). Responsible for promoting ...
Virtual Customer Care Representative
Houston, TX · On-site
$15.50 - $21/hr
Join a Company that Empowers you to Build your Future The Virtual Customer Care Rep is responsible for managing and overseeing homes under warranty in assigned community(s). Responsible for promoting ...
Virtual Customer Care Representative
Houston, TX · On-site
$15.50 - $21/hr
Join a Company that Empowers you to Build your Future The Virtual Customer Care Rep is responsible for managing and overseeing homes under warranty in assigned community(s). Responsible for promoting ...
Virtual Customer Service Representative
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$14 - $19/hr
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Broken Arrow, OK · On-site +1
$14 - $19/hr
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$45K - $75K/yr
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Virtual Customer information
See salary details
$12.26 - $13.31
3% of jobs
$13.31 - $14.36
9% of jobs
$14.36 - $15.41
13% of jobs
$15.51 is the 25th percentile. Wages below this are outliers.
$15.41 - $16.46
5% of jobs
$16.46 - $17.50
13% of jobs
The median wage is $17.72 / hr.
$17.50 - $18.55
36% of jobs
$18.55 - $19.60
7% of jobs
$19.60 - $20.65
5% of jobs
$20.65 - $21.70
3% of jobs
$21.70 - $22.75
3% of jobs
$22.75 - $23.80
2% of jobs
$12
$17
$23
How much do virtual customer jobs pay per hour?
What is the difference between Virtual Customer and Virtual Customer Service Representative?
| Aspect | Virtual Customer | Virtual Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; sometimes additional certifications in customer service | High school diploma; customer service certifications often preferred |
| Work Environment | Remote, online platforms, home office | Remote, home office, call centers, or online chat platforms |
| Industry Usage | Used broadly across retail, tech, finance, and service sectors | Primarily in retail, tech support, and service industries |
| Job Focus | General customer interaction, inquiries, and support | Handling customer issues, troubleshooting, and providing solutions |
While both roles involve remote customer interaction, a Virtual Customer typically refers to a broad category of online customer engagement, whereas a Virtual Customer Service Representative is a specific role focused on direct support and problem-solving. The latter usually requires more specialized training and is more involved in day-to-day customer issue resolution.
Other
Posted 15 days ago
Job description
About the job Virtual Customer Experience Advisor
About the Position
We are expanding our remote team and seeking individuals who are passionate about creating positive customer interactions. As a Virtual Customer Experience Advisor, you will help guide clients through various stages of their journey, provide helpful solutions, and ensure they receive attentive and professional support.
This role is ideal for someone who enjoys building relationships, communicating effectively, and delivering exceptional service in a virtual environment.
Key Functions
- Engage with clients to provide assistance, information, and personalized support
- Help clients navigate available services, resources, and options
- Address questions and concerns while identifying appropriate solutions
- Track ongoing requests and ensure timely communication throughout the process
- Review and update client information within company systems
- Assist with coordinating service-related details and follow-up activities
- Maintain accurate documentation of client interactions and outcomes
- Stay informed on company updates, procedures, and available resources
- 100% remote opportunity
- Flexible work schedule
- Complete onboarding and training program
- Ongoing guidance from experienced team members
- Career development and advancement opportunities
- Incentive and recognition programs
- Travel-related discounts and exclusive benefits
- Team-focused culture with continuous support
- Strong interpersonal and communication abilities
- Professional written communication skills
- Ability to manage multiple responsibilities efficiently
- Strong organizational skills and attention to detail
- Comfortable working independently in a remote environment
- Basic computer proficiency and internet access
- Minimum age of 18 years old
- Must be legally authorized to work and reside in the United States, United Kingdom, Mexico, Australia, or Spain and other approved countries
- Service-oriented and client-focused
- Strong listeners with excellent communication skills
- Resourceful when addressing questions and challenges
- Organized and capable of managing priorities effectively
- Adaptable to new tools, technology, and procedures
- Interested in customer experience, hospitality, travel services, or remote professional opportunities