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Virtual Customer Jobs (NOW HIRING)

The Virtual Customer Engagement Specialist is primarily responsible for achieving sales forecast and gaining adoption and utilization of the product. RESPONSIBILITIES * Ability to deliver accurate ...

The Virtual Customer Engagement Specialist is primarily responsible for achieving sales forecast and gaining adoption and utilization of the product. RESPONSIBILITIES * Ability to deliver accurate ...

The Virtual Customer Engagement Specialist is primarily responsible for achieving sales forecast and gaining adoption and utilization of the product. RESPONSIBILITIES * Ability to deliver accurate ...

The Virtual Customer Engagement Specialist is primarily responsible for achieving sales forecast and gaining adoption and utilization of the product. RESPONSIBILITIES * Ability to deliver accurate ...

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Virtual Customer information

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$12

$17

$23

How much do virtual customer jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for virtual customer in the United States is $17.87, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $18.75 per hour, depending on experience, location, and employer.

What is the difference between Virtual Customer and Virtual Customer Service Representative?

AspectVirtual CustomerVirtual Customer Service Representative
CredentialsHigh school diploma or equivalent; sometimes additional certifications in customer serviceHigh school diploma; customer service certifications often preferred
Work EnvironmentRemote, online platforms, home officeRemote, home office, call centers, or online chat platforms
Industry UsageUsed broadly across retail, tech, finance, and service sectorsPrimarily in retail, tech support, and service industries
Job FocusGeneral customer interaction, inquiries, and supportHandling customer issues, troubleshooting, and providing solutions

While both roles involve remote customer interaction, a Virtual Customer typically refers to a broad category of online customer engagement, whereas a Virtual Customer Service Representative is a specific role focused on direct support and problem-solving. The latter usually requires more specialized training and is more involved in day-to-day customer issue resolution.

What cities are hiring for Virtual Customer jobs?

Cities with the most Virtual Customer job openings:

What are the most commonly searched types of Customer jobs?

The most popular types of Customer jobs are:

What states have the most Virtual Customer jobs?

States with the most job openings for Virtual Customer jobs include:

Virtual Customer Service (Entry Level)

NextGen Real Estate

New York, NY โ€ข On-site

$17.50 - $23.75/hr

Full-time

Posted 22 days ago


Job description

As a Virtual Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels, including phone, email, and chat. You will serve as the first point of contact for our clients and will be responsible for addressing their inquiries, concerns, and requests in a timely and professional manner.

Key Responsibilities:

- Respond to customer inquiries and provide accurate and timely information about our products and services

- Handle customer complaints and resolve issues in a professional and efficient manner

- Manage and update customer accounts and records

- Proactively identify and escalate customer issues to the appropriate department for resolution

- Collaborate with other team members to ensure a seamless customer experience

- Meet and exceed customer service goals and metrics

- Continuously improve and enhance customer service processes to increase efficiency and customer satisfaction

Qualifications:

- High school diploma or equivalent; college degree preferred

- Excellent communication skills, both written and verbal

- Strong problem-solving and decision-making abilities

- Ability to multitask and manage time effectively

- Proficient in Microsoft Office and other basic computer skills

- Experience with customer relationship management (CRM) software is a plus

- Must be able to work independently and in a team environment

- Comfortable working in a fast-paced and constantly changing environment

We are looking for individuals who are passionate about delivering exceptional customer service and are eager to learn and grow in a dynamic and innovative company. If you are a self-starter with a positive attitude and excellent communication skills, we want to hear from you!

Join the NextGen Real Estate team and take the first step towards a rewarding career in the real estate industry. Apply now!