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Virtual Customer Jobs in Connecticut (NOW HIRING)

HMG Careers

Virtual Sales Rep

New London, CT · Remote

$69K/yr

  • Medical

  • Dental

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Virtual Sales Rep

Norwich, CT · Remote

$69K/yr

  • Medical

  • Dental

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Toll Brothers, Inc.

Customer Care Consultant

Danbury, CT · On-site

$28 - $37.14/hr

  • Medical

  • Dental

  • Retirement

The Customer Care Consultant provides "Tier Two", second-level support for homeowner service requests,managing and resolving issues through virtual sessions, artifacts, or coordination with onsite ...

Toll Brothers

Customer Care Consultant

Danbury, CT · On-site

$28 - $37.14/hr

  • Medical

  • Dental

  • Retirement

The Customer Care Consultant provides "Tier Two", second-level support for homeowner service requests,managing and resolving issues through virtual sessions, artifacts, or coordination with onsite ...

Toll Brothers, Inc.

Customer Care Consultant

Danbury, CT

$28 - $37.14/hr

  • Medical

  • Dental

  • Retirement

The Customer Care Consultant provides "Tier Two", second-level support for homeowner service requests,managing and resolving issues through virtual sessions, artifacts, or coordination with onsite ...

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Showing results 1-20

All JobsCustomer JobsVirtual Customer JobsVirtual Customer Jobs in Connecticut

Virtual Customer information

What is the difference between Virtual Customer and Virtual Customer Service Representative?

AspectVirtual CustomerVirtual Customer Service Representative
CredentialsHigh school diploma or equivalent; sometimes additional certifications in customer serviceHigh school diploma; customer service certifications often preferred
Work EnvironmentRemote, online platforms, home officeRemote, home office, call centers, or online chat platforms
Industry UsageUsed broadly across retail, tech, finance, and service sectorsPrimarily in retail, tech support, and service industries
Job FocusGeneral customer interaction, inquiries, and supportHandling customer issues, troubleshooting, and providing solutions

While both roles involve remote customer interaction, a Virtual Customer typically refers to a broad category of online customer engagement, whereas a Virtual Customer Service Representative is a specific role focused on direct support and problem-solving. The latter usually requires more specialized training and is more involved in day-to-day customer issue resolution.

What are the most commonly searched types of Customer jobs in Connecticut?

The most popular types of Customer jobs in Connecticut are:

What cities in Connecticut are hiring for Virtual Customer jobs?

Cities in Connecticut with the most Virtual Customer job openings:

Virtual Customer jobs near you

Virtual Customer Service Representative - Entry-Level

American Income Life Insurance Company

Hartford, CT • On-site, Remote

$90K - $120K/yr

Full-time

Posted 23 days ago

Job description

AO Globe Life is expanding its fully remote team and seeking experienced, people-focused professionals who want to bring their leadership mindset and client service experience into a mission-driven organization.
This opportunity is ideal for individuals with backgrounds in management, operations, client service, consulting, or team leadership who want the flexibility of working remotely while continuing to grow professionally.
In this role, you will connect with individuals and families who have requested information about supplemental benefit programs. You will schedule virtual consultations, guide clients through available options, and support them throughout the enrollment process while contributing to a collaborative and growth-focused team environment.
Our organization provides structured training, mentorship, and ongoing professional development designed to help professionals succeed in a remote setting.
Key Responsibilities
  • Connect with individuals who have expressed interest in learning about benefit programs
  • Schedule and conduct virtual consultations with clients via Zoom
  • Guide individuals and families through available benefit options
  • Support clients through the enrollment process and follow-up communication
  • Maintain accurate and organized digital client records
  • Provide professional, client-focused service throughout the client experience
  • Participate in mentorship programs, team development sessions, and training calls
  • Collaborate with colleagues to share best practices and support team performance
Qualifications
Successful candidates typically demonstrate:
  • Strong communication and relationship-building skills
  • Experience in leadership, client service, consulting, or operations roles
  • High levels of organization and accountability in a remote work environment
  • Confidence using video conferencing platforms and digital tools
  • A service-focused mindset and desire to help others

Experience in customer service, consulting, leadership, operations, or client management is helpful but not required.
Requirements
  • Must be legally authorized to work in the United States
  • Reliable internet connection
  • Windows-based laptop or desktop computer with a functioning webcam
What We Offer
  • 100% remote work environment
  • Flexible scheduling
  • Warm leads provided - no cold calling or prospecting
  • Weekly pay via direct deposit
  • Full training and licensing support
  • Monthly and quarterly performance bonuses
  • Leadership development opportunities and advancement pathways
  • A supportive, people-focused team culture
About AO Globe Life
For more than 70 years, AO Globe Life has partnered with unions, credit unions, and veteran organizations to provide supplemental benefits that help protect working families across the United States.
Our remote-first organization focuses on service, leadership development, and creating meaningful career opportunities for professionals nationwide.

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