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Customer Assistant Jobs in Connecticut (NOW HIRING)

Cadillac of Greenwich

Service Assistant

Greenwich, CT · On-site

$22/hr

You'll greet customers, keep communication flowing, and learn the ins and outs of service advising ... Assistant Duties include but are not limited to: Provide high quality customer service and ...

Cadillac of Greenwich

Service Assistant

Greenwich, CT · On-site

$16.75 - $22.50/hr

You'll greet customers, keep communication flowing, and learn the ins and outs of service advising ... Assistant Duties include but are not limited to: Provide high quality customer service and ...

Milro Services

Installation Helper

Brookfield, CT · On-site

$20/hr

Help assess equipment and needs of the customer * Assist with the installation of HVAC equipment * Prepare accurate daily paperwork * Communicate with Dispatcher and Service departments * Utilize all ...

Milro Services

Installation Helper

Brookfield, CT

$20/hr

Help assess equipment and needs of the customer Assist with the installation of HVAC equipment Prepare accurate daily paperwork Communicate with Dispatcher and Service departments Utilize all ...

MICROBOARD PROCESSING INC

Sourcing Analyst

Seymour, CT · On-site

Create Costed Bill of Material (BOM), labor workbooks and supporting quote documentation for submission to customer. * Assist Proposal Manager with preparation of department metrics, quote reviews ...

MICROBOARD PROCESSING INC

Sourcing Analyst

Seymour, CT · On-site

Create Costed Bill of Material (BOM), labor workbooks and supporting quote documentation for submission to customer. * Assist Proposal Manager with preparation of department metrics, quote reviews ...

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All JobsCustomer JobsCustomer Assistant JobsCustomer Assistant Jobs in Connecticut

Customer Assistant information

See Connecticut salary details

$14

$19

$23

How much do customer assistant jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for customer assistant in Connecticut is $19.59, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $21.06 per hour, depending on experience, location, and employer.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

What skills do you need to be a customer assistant?

A customer assistant needs strong communication and interpersonal skills to interact effectively with customers. They should have good problem-solving abilities, basic numeracy, and be able to handle cash transactions and use point-of-sale systems. Reliability, patience, and a positive attitude are also important for providing good customer service in a retail environment.
More about Customer Assistant jobs

What are the most commonly searched types of Customer jobs in Connecticut?

The most popular types of Customer jobs in Connecticut are:

What are popular job titles related to Customer Assistant jobs in Connecticut?

For Customer Assistant jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Customer Assistant jobs in Connecticut look for?

The top searched job categories for Customer Assistant jobs in Connecticut are:

What cities in Connecticut are hiring for Customer Assistant jobs?

Cities in Connecticut with the most Customer Assistant job openings:

Customer Assistant jobs near you
Infographic showing various Customer Assistant job openings in Connecticut as of August 2026, with employment types broken down into 77% Full Time, 17% Part Time, 2% Temporary, and 4% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $40,747 per year, or $19.6 per hour.

Service Assistant

Cadillac of Greenwich

Greenwich, CT • On-site

$22/hr

Full-time

Posted 9 days ago

Job description

Ready to grow your career in the automotive world? Join us as an Assistant Service Advisor and become part of a team that believes in developing talent from within. You’ll greet customers, keep communication flowing, and learn the ins and outs of service advising—opening the door to future promotion and long‑term success. Bring your energy, your people skills, and your ambition! We’ll bring the opportunity! Assistant Duties include but are not limited to: Provide high quality customer service and satisfaction at or above company standards Maintain good working relations with all departments  Answer service department calls Identify and direct service advisor to their customer Assist service advisors with writing repair orders Filing, scanning and cashiering for the service department Deliver the keys and repair order hard copies to the appropriate service advisor's workstation immediately after parking a vehicle in the service parking lot Run any necessary errand required by the service department Ensuring the service department operates under safe conditions according to established policies and procedures and in compliance with federal, state, and other mandated regulations Perform other duties as assigned by the Service Director
Job Requirements:
Automotive Service Assistant Qualifications: Must be results-driven, highly energized, customer service oriented  Must have a passion for taking care of customers Excellent organization skills and effective verbal and written communication skills Proven record of success in a dealership (preferred) and an understanding of vehicle repairs and maintenance Possess ability to support a Service team to top-level performance and create a 5-star customer experience Computer experience Full time availability Must have a current, valid driver's license Benefits Include:  Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization. Our team members also enjoy a comprehensive benefits program including: Medical, Employee discounts on vehicle purchases, parts and service Paid-time-off Comprehensive employee recognition programs. Continued training through the manufacturer. Opportunities for career advancement.  When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug free workplace. We Would Love To Talk With You!

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