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Customer Assistant Jobs in Derby, CT (NOW HIRING)

Milro Services

Installation Helper

Brookfield, CT · On-site

$20/hr

Help assess equipment and needs of the customer * Assist with the installation of HVAC equipment * Prepare accurate daily paperwork * Communicate with Dispatcher and Service departments * Utilize all ...

Milro Services

Installation Helper

Brookfield, CT · On-site

$20/hr

Help assess equipment and needs of the customer Assist with the installation of HVAC equipment Prepare accurate daily paperwork Communicate with Dispatcher and Service departments Utilize all ...

MICROBOARD PROCESSING INC

Sourcing Analyst

Seymour, CT · On-site

Create Costed Bill of Material (BOM), labor workbooks and supporting quote documentation for submission to customer. * Assist Proposal Manager with preparation of department metrics, quote reviews ...

Vuori, Inc

Retail Sales Associate

Westport, CT · On-site

$18 - $21/hr

Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer. * Assist in the completion of projects while keeping the focus on ...

Vuori, Inc

Retail Sales Associate

Westport, CT

$18 - $21/hr

Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer. * Assist in the completion of projects while keeping the focus on ...

Vuori, Inc

Retail Sales Associate

Westport, CT · On-site

Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer. * Assist in the completion of projects while keeping the focus on ...

Amphenol TCS

Human Resources Specialist

Hamden, CT · On-site

Be the problem-solver and remain comfortable with new tasks as they arise, while keeping a focus on the customer * Assist with additional Human Resources projects as needed Qualifications: * Bachelor ...

Amphenol TCS

Human Resources Specialist

Hamden, CT · On-site

Be the problem-solver and remain comfortable with new tasks as they arise, while keeping a focus on the customer * Assist with additional Human Resources projects as needed Qualifications: * Bachelor ...

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Customer Assistant information

See Derby, CT salary details

$15

$20

$24

How much do customer assistant jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for customer assistant in Derby, CT is $20.66, according to ZipRecruiter salary data. Most workers in this role earn between $19.28 and $22.16 per hour, depending on experience, location, and employer.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

What skills do you need to be a customer assistant?

A customer assistant needs strong communication and interpersonal skills to interact effectively with customers. They should have good problem-solving abilities, basic numeracy, and be able to handle cash transactions and use point-of-sale systems. Reliability, patience, and a positive attitude are also important for providing good customer service in a retail environment.
More about Customer Assistant jobs

What are the most commonly searched types of Customer jobs in Derby, CT?

The most popular types of Customer jobs in Derby, CT are:

What cities near Derby, CT are hiring for Customer Assistant jobs?

Cities near Derby, CT with the most Customer Assistant job openings:

Customer Assistant jobs near you
Infographic showing various Customer Assistant job openings in Derby, CT as of August 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $42,965 per year, or $20.7 per hour.

Installation Helper

Milro Services

Brookfield, CT • On-site

$20/hr

Full-time

Posted 12 days ago

Job description

Assist with the installation of HVAC equipment and associated systems in residential homes and smaller commercial establishments
Essential Duties and Responsibilities include the following:
* Help assess equipment and needs of the customer
* Assist with the installation of HVAC equipment
* Prepare accurate daily paperwork
* Communicate with Dispatcher and Service departments
* Utilize all applicable safety equipment and personal protective equipment (PPE)
* Exhibit courteous and helpful behavior towards customers and third parties
The pay rate for an experienced Installation helper is up to $20 per hour.
Requirements:
* Strong HVAC knowledge and installation skills
* Proven customer service skills
* Valid drivers license and meet the company's motor vehicle policy
Build a rewarding career with an industry leader!
Apply now!
We are proud to be an equal opportunity employer, and we are committed to a drug and alcohol-free workplace.

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