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Customer Assistant Jobs in Tennessee (NOW HIRING)

Cross Technologies Inc.

CPK Technologist

Smyrna, TN · On-site

Collects torque data as requested by the customer. * Assist in tooling performance investigations and helps provide countermeasures. * Maintains files and records of tool evaluations. * Provides ...

Cross USA

CPK Technologist

Smyrna, TN · On-site

Collects torque data as requested by the customer. Assist in tooling performance investigations and helps provide countermeasures. Maintains files and records of tool evaluations. Provides weekly ...

The Ups Store

Store Associate - The UPS Store

Franklin, TN · On-site

$16 - $17/day (+ commission)

The UPS Store in Franklin, TN is looking for a dependable, customer-focused Assistant Store Manager to help lead daily operations and provide excellent customer service in a fast-paced retail ...

The Ups Store

Store Associate - The UPS Store

Franklin, TN · On-site

$16 - $17/day (+ commission)

The UPS Store in Franklin, TN is looking for a dependable, customer-focused Assistant Store Manager to help lead daily operations and provide excellent customer service in a fast-paced retail ...

HRS Talent Solutions

Customer Service Assistant

Memphis, TN · On-site

$15.50 - $21.25/hr

About the job Customer Service Assistant Customer Service Assistant Entry-Level Customer Support & Service Coordination Role About the Role We are currently hiring for a Customer Service Assistant ...

Biz Voice Boost

Customer Service Assistant

Nashville, TN · On-site

$16.75 - $23/hr

We are looking for a friendly and dependable Customer Service Assistant to ensure a positive and seamless customer experience. Key Responsibilities: * Respond to customer inquiries and resolve ...

IGL4US

Customer Service Assistant

Nashville, TN · On-site

$16.75 - $23/hr

We are looking for a friendly and dependable Customer Service Assistant to ensure a positive and seamless customer experience. Key Responsibilities: * Respond to customer inquiries and resolve ...

Ontic

Customer Service Assistant

Memphis, TN · On-site

$15.50 - $21.25/hr

As a Customer Service Assistant, you'll be one of the first points of contact for our customers. You'll answer questions, help resolve issues, provide accurate information, and make sure each ...

New

C&S Plastics LLC

Quality Tech - 3rd Shift

Fayetteville, TN

$16 - $21.75/hr

Conduct sorts at the customer as required * Provide a positive attitude and atmosphere within the company and while representing C&S at the customer * Assist in monitoring scrap levels in your ...

C & S Plastics

Quality Tech - 3rd Shift

Fayetteville, TN · On-site

$16 - $21.75/hr

Conduct sorts at the customer as required * Provide a positive attitude and atmosphere within the company and while representing C&S at the customer * Assist in monitoring scrap levels in your ...

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Customer Assistant information

See Tennessee salary details

$13

$18

$22

How much do customer assistant jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for customer assistant in Tennessee is $18.69, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $20.10 per hour, depending on experience, location, and employer.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

What skills do you need to be a customer assistant?

A customer assistant needs strong communication and interpersonal skills to interact effectively with customers. They should have good problem-solving abilities, basic numeracy, and be able to handle cash transactions and use point-of-sale systems. Reliability, patience, and a positive attitude are also important for providing good customer service in a retail environment.
More about Customer Assistant jobs

What are the most commonly searched types of Customer jobs in Tennessee?

The most popular types of Customer jobs in Tennessee are:

What are popular job titles related to Customer Assistant jobs in Tennessee?

For Customer Assistant jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Customer Assistant jobs in Tennessee look for?

The top searched job categories for Customer Assistant jobs in Tennessee are:

What cities in Tennessee are hiring for Customer Assistant jobs?

Cities in Tennessee with the most Customer Assistant job openings:

Customer Assistant jobs near you
Infographic showing various Customer Assistant job openings in Tennessee as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $38,877 per year, or $18.7 per hour.

CPK Technologist

Smyrna, TN • On-site

Cross Technologies Inc.
See more jobs at Cross Technologies Inc.external

Full-time

Re-posted 6 days ago

Job description


Job Summary:

Conducts new model tooling introductions, process investigations studies and rundown strategy improvements. 

Key Responsibilities:

  • Performs online tooling performance studies and report findings to Nissan Engineering.

  • Collects torque data as requested by the customer.

  • Assist in tooling performance investigations and helps provide countermeasures.

  • Maintains files and records of tool evaluations. 

  • Provides weekly reports of completed tooling evaluations to the customer. 

  • Serves as a back-up for Quality Technicians and Calibration Technicians. 

  • Communicates with management, maintenance, and other employees in a timely manner when quality activities dictate action. 

  • Develop proficiency to train and coach others.

  • Maintain a safety and customer service mindset at all times. 


Minimum Requirements/Qualifications:

  • QC/QA background preferred.

  • Intermediate Microsoft Office skills.

  • Must be able to lift and carry 50lbs

  • Must demonstrate excellent customer service. 

  • Must demonstrate self-motivation, initiative, honesty, integrity and attention to detail. 

  • Must be able to learn basic electrical and mechanical concepts. 

  • Must be able to work overtime, weekends, and holidays as assigned.