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Directv Customer Service Representative Jobs in Tennessee

Customer Service Representative

Franklin, TN · On-site

$17 - $23/hr

  • Medical

  • Dental

  • Vision

  • PTO

Customer Service Representative Perks and Benefits: * Competitive Compensation * Hard work, collaboration, humanity, fun, and laughter * Career path development More than anything, we're looking for ...

CSR

Knoxville, TN · On-site

$16/hr

Customer Service Representative (Csr) We are a small, community-focused financial institution in North Knoxville, TN seeking a dependable and professional Customer Service Representative (CSR). The ...

CSR

Knoxville, TN · On-site

$15.25 - $20.75/hr

Customer Service Representative (CSR)Location: North Knoxville, TNEmployment Type: Full-Time (35 40 hours/week)Pay Rate: $16/hour We are a small, community-focused financial institution in North ...

Customer Service Rep

Memphis, TN · On-site

$14.25 - $19.50/hr

Pizza Maker / Customer Service Representative (CSR ) Position Title: Customer Service Representative (CSR) / Pizza Maker Reports To: Assistant Manager / General Manager FLSA Status: Non-Exempt ...

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Directv Customer Service Representative information

What is a Directv Customer Service Representative?

A DIRECTV Customer Service Representative assists customers with inquiries, billing issues, technical support, and service changes. They provide troubleshooting help, explain account details, and ensure customer satisfaction. This role requires strong communication skills, problem-solving abilities, and knowledge of DIRECTV products and services. Representatives may work in call centers, remotely, or in retail locations, helping to enhance the overall customer experience.

What are the key skills and qualifications needed to thrive as a Directv Customer Service Representative?

To thrive as a Directv Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and the ability to navigate billing and troubleshooting systems are typically required. Patience, active listening, and a customer-oriented attitude help you excel when dealing with varied customer concerns. These skills are essential to deliver effective support, resolve issues efficiently, and ensure customer satisfaction.

What does a typical shift look like for a Directv Customer Service Representative, and how is the work environment structured?

A typical shift for a Directv Customer Service Representative involves assisting customers by phone, chat, or email with questions related to billing, service issues, and product features. You’ll work in a collaborative team environment that may be in-office or remote, depending on the employer. Representatives often rotate shifts, including evenings, weekends, and holidays to provide coverage for customers nationwide. You can expect structured support from supervisors and regular training sessions, which help you stay updated on new services and improve problem-solving skills.

How can I become a remote Directv Customer Service Representative?

To become a remote Directv Customer Service Representative, candidates typically need a high school diploma or equivalent, strong communication skills, and a reliable internet connection. The role often requires completing company-specific training and may involve working flexible hours from home. Applying through the company's careers page or job boards is the standard process.

Is Directv Customer Service Representative a good place to work?

A Directv Customer Service Representative role is typically considered a stable customer support position that involves assisting customers with service issues and account management. The job often requires strong communication skills, patience, and familiarity with company systems, with work environments varying between call centers and remote settings. Employee experiences can differ based on management, workload, and company policies.

What are the most commonly searched types of Directv Customer Service Representative jobs in Tennessee?

The most popular types of Directv Customer Service Representative jobs in Tennessee are:

What job categories do people searching Directv Customer Service Representative jobs in Tennessee look for?

The top searched job categories for Directv Customer Service Representative jobs in Tennessee are:

What cities in Tennessee are hiring for Directv Customer Service Representative jobs?

Cities in Tennessee with the most Directv Customer Service Representative job openings:

Infographic showing various Directv Customer Service Representative job openings in Tennessee as of August 2026, with employment types broken down into 82% Full Time, 16% Part Time, and 2% Contract. Highlights an 98% In-person, and 2% Remote job distribution.

Customer Service Representative

SHIVELY DIVERSIFIED MANAGEMENT SERVICES, LLC

Spring Hill, TN • On-site

$15 - $20.50/hr

Other

Re-posted 10 days ago


Job description

Customer Service Representative

Do you excel at delivering exceptional customer service? If so, we have a spot on our team for a Customer Service Representative. We are looking for a Customer Service Representative (CSR) who will engage with our customers, provide exceptional service, and ideally has some purchasing or inventory management knowledge.

Responsibilities:

  • Create and track sales orders, purchase orders, and invoices
  • Maintain a high level of professionalism with customers demonstrating excellent customer service
  • Ensure orders are input accurately and follow up on missing information and open orders
  • Control and manage incoming and outgoing documents
  • Respond to customer questions with accurate and relevant information promptly