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Directv Customer Service Representative Jobs in Tennessee

Customer Service Representative

Kingsport, TN · On-site

$15.25 - $20.75/hr

Electric is looking for customer service representatives to join our team, so apply today! Why You Should Join Our Team as a Customer Service Representative We Invest in You - We offer robust ...

Customer Service Representative

Johnson City, TN · On-site

$15.25 - $21/hr

Electric is looking for customer service representatives to join our team, so apply today! Why You Should Join Our Team as a Customer Service Representative We Invest in You - We offer robust ...

Customer Service Representative

Kingsport, TN · On-site

$15.25 - $20.75/hr

Electric is looking for customer service representatives to join our team, so apply today! Why You Should Join Our Team as a Customer Service Representative We Invest in You - We offer robust ...

Customer Service Representative

Johnson City, TN · On-site

$15.75 - $21.25/hr

Electric is looking for customer service representatives to join our team, so apply today! Why You Should Join Our Team as a Customer Service Representative We Invest in You - We offer robust ...

Customer Service Rep

Clinton, TN · On-site

$13 - $17.75/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

Customer Service Rep

Rocky Top, TN · On-site

$14 - $19.25/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

Customer Service Rep

Oak Ridge, TN · On-site

$14 - $18.75/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

Showing results 21-40

Directv Customer Service Representative information

What is a Directv Customer Service Representative?

A DIRECTV Customer Service Representative assists customers with inquiries, billing issues, technical support, and service changes. They provide troubleshooting help, explain account details, and ensure customer satisfaction. This role requires strong communication skills, problem-solving abilities, and knowledge of DIRECTV products and services. Representatives may work in call centers, remotely, or in retail locations, helping to enhance the overall customer experience.

What are the key skills and qualifications needed to thrive as a Directv Customer Service Representative?

To thrive as a Directv Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and the ability to navigate billing and troubleshooting systems are typically required. Patience, active listening, and a customer-oriented attitude help you excel when dealing with varied customer concerns. These skills are essential to deliver effective support, resolve issues efficiently, and ensure customer satisfaction.

What does a typical shift look like for a Directv Customer Service Representative, and how is the work environment structured?

A typical shift for a Directv Customer Service Representative involves assisting customers by phone, chat, or email with questions related to billing, service issues, and product features. You’ll work in a collaborative team environment that may be in-office or remote, depending on the employer. Representatives often rotate shifts, including evenings, weekends, and holidays to provide coverage for customers nationwide. You can expect structured support from supervisors and regular training sessions, which help you stay updated on new services and improve problem-solving skills.

How can I become a remote Directv Customer Service Representative?

To become a remote Directv Customer Service Representative, candidates typically need a high school diploma or equivalent, strong communication skills, and a reliable internet connection. The role often requires completing company-specific training and may involve working flexible hours from home. Applying through the company's careers page or job boards is the standard process.

Is Directv Customer Service Representative a good place to work?

A Directv Customer Service Representative role is typically considered a stable customer support position that involves assisting customers with service issues and account management. The job often requires strong communication skills, patience, and familiarity with company systems, with work environments varying between call centers and remote settings. Employee experiences can differ based on management, workload, and company policies.

What are the most commonly searched types of Directv Customer Service Representative jobs in Tennessee?

The most popular types of Directv Customer Service Representative jobs in Tennessee are:

What job categories do people searching Directv Customer Service Representative jobs in Tennessee look for?

The top searched job categories for Directv Customer Service Representative jobs in Tennessee are:

What cities in Tennessee are hiring for Directv Customer Service Representative jobs?

Cities in Tennessee with the most Directv Customer Service Representative job openings:

Infographic showing various Directv Customer Service Representative job openings in Tennessee as of August 2026, with employment types broken down into 82% Full Time, 16% Part Time, and 2% Contract. Highlights an 98% In-person, and 2% Remote job distribution.

Customer Service Representative

ASSOCIATED PACKAGING INCORPORATED

Gallatin, TN • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 days ago


Job description


Associated Packaging is looking for amazing and talented people like you! Join our team today and become part of one of the fastest growing companies and industries in the country. Employees of Associated Packaging, Inc. enjoy an energetic and people-first company culture. We are excited to offer a premium benefits package including PTO, Employee Assistance Programs, 401k matching, Health Insurance, Medical Insurance, Dental Insurance, Vision Insurance, and much more!

As a Customer Service Representative (CSR), you are a key member of one of the nation’s fastest growing companies. Rather than working in a call-center environment, here the CSR will form tactical business relationships with specific sales partners and customers to ensure that the needs of both are met in a timely and efficient manner. The CSR serves as a liaison to provide product information, solutions, and excellent customer service. With a focus on accuracy and efficiency, the CSR plays a vital role in maintaining the standards that have made Associated Packaging, Inc. an industry leader for many years.

The Customer Service Representative (CSR) will act as a liaison and provide product information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The CSR will resolve customer issues in a timely manner and provide exceptional customer service to all clients.

Responsibilities:

  • Answer customers' questions about products, prices, and availability.
  • Process customer invoices, bills of lading, and purchase orders relative to material and machinery.
  • Follow-up with customers and vendors regarding order confirmations, ship dates, and pricing.
  • Process invoices through customer portals and websites as they require
  • Obtain vendor quotes and communicate pricing to customers and salespeople.
  • Process vendor payables.
  • Research and resolve billing issues.
  • Confirm freight rates and invoicing with freight carriers.
  • Assist sales team in researching and resolving customer needs.
  • Participate in physical inventory and cycle counts of materials and parts.
  • Review purchasing reports and place stock orders accordingly.
  • Coordinate with vendors and customers to resolve problems on damaged items.
  • Verify outbound orders.
  • Monitor market conditions, product innovations, and competitors' products, prices, and sales.
  • Special projects as assigned.

Qualifications & Required Competencies:

  • Bachelor's Degree preferred
  • High School Diploma (or GED or High School Equivalence Certificate) required.
  • Knowledgeable of Microsoft Office products (Word, Excel, Outlook)
  • Understanding the implications of new information for both current and future problem-solving and decision-making.
  • Excellent written and verbal communication skills
  • Organized, multi-task, high-paced, team player.

Why work at Associated Packaging, Inc.?

Longevity - Associated Packaging, Inc. has been providing packaging solutions for companies since 1977.

Stability - Even during times of recession and economic uncertainty, Associated Packaging, Inc. has remained financially strong and experienced tremendous growth.

Customer Service - We focus on partnering with our customers to find and maintain the best solution possible for their packaging needs. Our customers consider us problem solvers and profit enhancers.

Our People - At Associated Packaging, Inc., people are our greatest asset. We value each employee and know that great success comes from a great team.