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Directv Customer Service Representative Jobs (NOW HIRING)

This individual contributor will be critical to the DIRECTV Sales & Service Organization's ability ... Represent DIRECTV in the Michigan/Ohio market as the go-to resource for our dealers regarding all ...

New

... DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be ... it represents a pretty impressive total compensation package. Apply today! Compliance Notice ...

Principal, IT Software Engineer 2

El Segundo, CA · Remote

$143K - $192K/yr

Our scope includes customer-facing self-service capabilities on DIRECTV.com, our IVR (interactive ... Serve as the domain technical expert, representing system capabilities to business and technology ...

Educate dealers on DIRECTV advertising products, customer use cases, and sales positioning ... Familiarity with self-service advertising platforms and digital advertising solutions. May require ...

Educate dealers on DIRECTV advertising products, customer use cases, and sales positioning ... Familiarity with self-service advertising platforms and digital advertising solutions. May require ...

This Customer Service Rep (CSR) position enjoys working a typical call center schedule on Saturdays . ABOUT CMC ELECTRIC, LLC We have served the electrical needs of residents and businesses in the ...

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Directv Customer Service Representative information

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How much do directv customer service representative jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for directv customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Directv Customer Service Representative position, and why are they important?

To thrive as a Directv Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and the ability to navigate billing and troubleshooting systems are typically required. Patience, active listening, and a customer-oriented attitude help you excel when dealing with varied customer concerns. These skills are essential to deliver effective support, resolve issues efficiently, and ensure customer satisfaction.

How do I become a remote customer service representative?

To become a remote customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and a reliable internet connection. Many companies require experience in customer service and may provide training on specific tools or software used in remote roles. Applying through company websites or job boards and demonstrating your ability to work independently are common steps.

How can I make 2000 a week working from home?

A Directv Customer Service Representative can potentially earn $2,000 a week by working full-time, handling high call volumes, and gaining experience or bonuses. Achieving this income level often requires strong communication skills, efficiency, and sometimes working overtime or during peak hours. Income varies based on company pay structures, performance, and hours worked.

What is DIRECTV's hiring process like?

The hiring process for a DIRECTV Customer Service Representative typically involves submitting an online application, completing a phone or virtual interview, and passing a skills assessment. Candidates may also undergo background checks and training before starting the role, which often requires good communication skills and familiarity with customer service tools.

How much do DIRECTV workers make?

Directv Customer Service Representatives typically earn an average hourly wage of around $14 to $20, depending on experience and location. The role often includes benefits such as training, flexible schedules, and opportunities for performance-based bonuses.

What is a Directv Customer Service Representative job?

A DIRECTV Customer Service Representative assists customers with inquiries, billing issues, technical support, and service changes. They provide troubleshooting help, explain account details, and ensure customer satisfaction. This role requires strong communication skills, problem-solving abilities, and knowledge of DIRECTV products and services. Representatives may work in call centers, remotely, or in retail locations, helping to enhance the overall customer experience.

What does a typical shift look like for a Directv Customer Service Representative, and how is the work environment structured?

A typical shift for a Directv Customer Service Representative involves assisting customers by phone, chat, or email with questions related to billing, service issues, and product features. You’ll work in a collaborative team environment that may be in-office or remote, depending on the employer. Representatives often rotate shifts, including evenings, weekends, and holidays to provide coverage for customers nationwide. You can expect structured support from supervisors and regular training sessions, which help you stay updated on new services and improve problem-solving skills.

More about Directv Customer Service Representative jobs
What cities are hiring for Directv Customer Service Representative jobs? Cities with the most Directv Customer Service Representative job openings:
What are the most commonly searched types of Directv Customer Service Representative jobs? The most popular types of Directv Customer Service Representative jobs are:
What states have the most Directv Customer Service Representative jobs? States with the most job openings for Directv Customer Service Representative jobs include:
Infographic showing various Directv Customer Service Representative job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Senior Account Manager LSP Area Sales

Senior Account Manager LSP Area Sales

Directv

Ohio, IL • On-site

$75K - $131K/yr

Full-time

Posted 2 days ago

New


DIRECTV rating

7.2

Company rating: 7.2 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

47th of 81 rated telecommunications companies


Job description

This role requires the candidate to reside in Michigan or Ohio.

DIRECTV is seeking a Senior Account Manager for LSP Area Sales. This strategic leader will be responsible for managing relationships with independent business owners to drive sell through of DIRECTV products and services. This individual contributor will be critical to the DIRECTV Sales & Service Organization's ability to successfully attain their business goals.

Here's what you'll do:

  • Develop and manage the indirect retail sales channel throughout Michigan and Ohio.
  • Support small to medium size businesses, DIRECTV dealers, marketing and selling DIRECTV services through event, door to door, traditional, and digital marketing tactics.
  • Represent DIRECTV in the Michigan/Ohio market as the go-to resource for our dealers regarding all things DIRECTV.
  • Partner with dealers to develop and execute strategic plans to help dealers increase sales of DIRECTV services.
  • Analyze dealer performance metrics (KPIs) and implement action plans to improve areas of opportunity.
  • Travel to dealer locations to conduct sales agent trainings, review upcoming DIRECTV promotions, review KPIs with dealer leadership, and support all functions with dealer business operations.
  • Regular training, development, and coaching of all indirect dealer accounts, including hosting and presenting quarterly at Roadshows (training seminar) for 50+ Dealers, Agents, and Distributor Partners.

What you'll need to be successful:

  • Typically requires 3 - 5 years of sales experience, 5 - 7 years desired.
  • Bachelor's Degree, preferred.
  • Familiarity with face to face, traditional, and digital marketing strategies and tactics.
  • Demonstrate strong leadership and coaching ability to drive results through third party relationships.
  • Self-starter hungry to drive growth with existing and new businesses selling DIRECTV services.
  • Ability to communicate clearly and thoughtfully.
  • Training experience leading in person trainings of 50+ attendees.
  • Team player willing to collaborate and work with peers across the region.
  • Experience working cross-functionally with operations, compliance, finance, and marketing teams.
  • Proficiency with Microsoft Office tools and understanding of AI tools such as ChatGPT and CoPilot.
  • Proven track record of exceeding sales targets and KPIs.
  • Servant leadership mentality able to influence and lead dealers.

This role requires but is not limited to 50 - 75% travel.

This role requires the candidate to reside in Michigan or Ohio.

May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law.

A career with us comes with big rewards:

DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location.

The Base Salary range displayed below reflects the minimum and maximum target salary for the position and work location(s) listed in the job posting US Labor Market Zone(s). Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

DIRECTV WAGE ZONES: $75,810 - $131,670

Low (N1): $75,810 - $113,715

Mid (N2): $79,800 - $119,700

High (N3): $87,780 - $131,670

Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package.

Apply today!

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