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Directv Customer Service Representative Jobs (NOW HIRING)

DIRECTV

Senior Account Manager LSP Area Sales

Amherst, OH · On-site

$75K - $131K/yr

This individual contributor will be critical to the DIRECTV Sales & Service Organization's ability ... Represent DIRECTV in the Michigan/Ohio market as the go-to resource for our dealers regarding all ...

DIRECTV

Senior Account Manager LSP Area Sales

Columbus, OH · On-site

$75K - $131K/yr

This individual contributor will be critical to the DIRECTV Sales & Service Organization's ability ... Represent DIRECTV in the Michigan/Ohio market as the go-to resource for our dealers regarding all ...

DIRECTV

Senior Account Manager LSP Area Sales

Troy, MI · On-site

$75K - $131K/yr

This individual contributor will be critical to the DIRECTV Sales & Service Organization's ability ... Represent DIRECTV in the Michigan/Ohio market as the go-to resource for our dealers regarding all ...

Directv

SMB Sr. Account Executive, Ad Sales

New York, NY · Hybrid

$162K - $244K/yr

Educate dealers on DIRECTV advertising products, customer use cases, and sales positioning ... Familiarity with self-service advertising platforms and digital advertising solutions. May require ...

Directv

Sr Account Mgr National Sales

El Segundo, CA · Remote

In this role, you are responsible for all phases of the customer lifecycle, will develop a strong ... Multi-channel integration with DIRECTV Dealers, Service Partners, Telco Partners, ATT Business ...

DIRECTV

Sr Account Mgr National Sales

San Diego, CA · Remote

In this role, you are responsible for all phases of the customer lifecycle, will develop a strong ... Multi-channel integration with DIRECTV Dealers, Service Partners, Telco Partners, ATT Business ...

DIRECTV

Sr Account Mgr National Sales

Corona, CA · Remote

In this role, you are responsible for all phases of the customer lifecycle, will develop a strong ... Multi-channel integration with DIRECTV Dealers, Service Partners, Telco Partners, ATT Business ...

DIRECTV

Sr Account Mgr National Sales

El Segundo, CA · Remote

In this role, you are responsible for all phases of the customer lifecycle, will develop a strong ... Multi-channel integration with DIRECTV Dealers, Service Partners, Telco Partners, ATT Business ...

DIRECTV

Sr Account Mgr National Sales

Los Angeles, CA · Remote

In this role, you are responsible for all phases of the customer lifecycle, will develop a strong ... Multi-channel integration with DIRECTV Dealers, Service Partners, Telco Partners, ATT Business ...

Customer Care Expertise LLC

Customer Service Representative

$16.50 - $22.25/hr

About The Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...

Directv

Sr Account Mgr National Sales

In this role, you are responsible for all phases of the customer lifecycle, will develop a strong ... Multi-channel integration with DIRECTV Dealers, Service Partners, Telco Partners, ATT Business ...

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Directv Customer Service Representative information

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How much do directv customer service representative jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for directv customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Directv Customer Service Representative?

A DIRECTV Customer Service Representative assists customers with inquiries, billing issues, technical support, and service changes. They provide troubleshooting help, explain account details, and ensure customer satisfaction. This role requires strong communication skills, problem-solving abilities, and knowledge of DIRECTV products and services. Representatives may work in call centers, remotely, or in retail locations, helping to enhance the overall customer experience.

What are the key skills and qualifications needed to thrive as a Directv Customer Service Representative?

To thrive as a Directv Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and the ability to navigate billing and troubleshooting systems are typically required. Patience, active listening, and a customer-oriented attitude help you excel when dealing with varied customer concerns. These skills are essential to deliver effective support, resolve issues efficiently, and ensure customer satisfaction.

What does a typical shift look like for a Directv Customer Service Representative, and how is the work environment structured?

A typical shift for a Directv Customer Service Representative involves assisting customers by phone, chat, or email with questions related to billing, service issues, and product features. You’ll work in a collaborative team environment that may be in-office or remote, depending on the employer. Representatives often rotate shifts, including evenings, weekends, and holidays to provide coverage for customers nationwide. You can expect structured support from supervisors and regular training sessions, which help you stay updated on new services and improve problem-solving skills.

How can I become a remote Directv Customer Service Representative?

To become a remote Directv Customer Service Representative, candidates typically need a high school diploma or equivalent, strong communication skills, and a reliable internet connection. The role often requires completing company-specific training and may involve working flexible hours from home. Applying through the company's careers page or job boards is the standard process.

Is Directv Customer Service Representative a good place to work?

A Directv Customer Service Representative role is typically considered a stable customer support position that involves assisting customers with service issues and account management. The job often requires strong communication skills, patience, and familiarity with company systems, with work environments varying between call centers and remote settings. Employee experiences can differ based on management, workload, and company policies.
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Directv Customer Service Representative jobs near you
Infographic showing various Directv Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Senior Account Manager LSP Area Sales

DIRECTV

Amherst, OH • On-site

$75K - $131K/yr

Full-time

Re-posted 9 days ago

DIRECTV rating

7.2

Company rating: 7.2 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

62nd of 99 rated telecommunications companies

Job description

This role requires the candidate to reside in Michigan or Ohio.

DIRECTV is seeking a Senior Account Manager for LSP Area Sales. This strategic leader will be responsible for managing relationships with independent business owners to drive sell through of DIRECTV products and services. This individual contributor will be critical to the DIRECTV Sales & Service Organization’s ability to successfully attain their business goals.

Here’s what you’ll do:

  • Develop and manage the indirect retail sales channel throughout Michigan and Ohio.
  • Support small to medium size businesses, DIRECTV dealers, marketing and selling DIRECTV services through event, door to door, traditional, and digital marketing tactics.
  • Represent DIRECTV in the Michigan/Ohio market as the go-to resource for our dealers regarding all things DIRECTV.
  • Partner with dealers to develop and execute strategic plans to help dealers increase sales of DIRECTV services.
  • Analyze dealer performance metrics (KPIs) and implement action plans to improve areas of opportunity.
  • Travel to dealer locations to conduct sales agent trainings, review upcoming DIRECTV promotions, review KPIs with dealer leadership, and support all functions with dealer business operations.
  • Regular training, development, and coaching of all indirect dealer accounts, including hosting and presenting quarterly at Roadshows (training seminar) for 50+ Dealers, Agents, and Distributor Partners.

What you’ll need to be successful:

  • Typically requires 3 – 5 years of sales experience, 5 – 7 years desired.
  • Bachelor’s Degree, preferred.
  • Familiarity with face to face, traditional, and digital marketing strategies and tactics.
  • Demonstrate strong leadership and coaching ability to drive results through third party relationships.
  • Self-starter hungry to drive growth with existing and new businesses selling DIRECTV services.
  • Ability to communicate clearly and thoughtfully.
  • Training experience leading in person trainings of 50+ attendees.
  • Team player willing to collaborate and work with peers across the region.
  • Experience working cross-functionally with operations, compliance, finance, and marketing teams.
  • Proficiency with Microsoft Office tools and understanding of AI tools such as ChatGPT and CoPilot.
  • Proven track record of exceeding sales targets and KPIs.
  • Servant leadership mentality able to influence and lead dealers.

This role requires but is not limited to 50 – 75% travel.

This role requires the candidate to reside in Michigan or Ohio.

May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer’s proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law.

A career with us comes with big rewards:

DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location.

The Base Salary range displayed below reflects the minimum and maximum target salary for the position and work location(s) listed in the job posting US Labor Market Zone(s). Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

DIRECTV WAGE ZONES: $75,810 - $131,670

Low (N1): $75,810 - $113,715

Mid (N2): $79,800 - $119,700

High (N3): $87,780 - $131,670

Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package.

Apply today!

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