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Directv Customer Service Representative Jobs (NOW HIRING)

DIRECTV

Director, Platform Growth & Development

Dallas, TX · Remote

$134K - $244K/yr

... DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be ... represents a pretty impressive total compensation package. Apply today! Fair Chance Ordinance ...

Domino's

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR)Customer Service Representative:The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Ayer, MA · On-site

$18 - $24.25/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

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Directv Customer Service Representative information

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How much do directv customer service representative jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for directv customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Directv Customer Service Representative?

A DIRECTV Customer Service Representative assists customers with inquiries, billing issues, technical support, and service changes. They provide troubleshooting help, explain account details, and ensure customer satisfaction. This role requires strong communication skills, problem-solving abilities, and knowledge of DIRECTV products and services. Representatives may work in call centers, remotely, or in retail locations, helping to enhance the overall customer experience.

What are the key skills and qualifications needed to thrive as a Directv Customer Service Representative?

To thrive as a Directv Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and the ability to navigate billing and troubleshooting systems are typically required. Patience, active listening, and a customer-oriented attitude help you excel when dealing with varied customer concerns. These skills are essential to deliver effective support, resolve issues efficiently, and ensure customer satisfaction.

What does a typical shift look like for a Directv Customer Service Representative, and how is the work environment structured?

A typical shift for a Directv Customer Service Representative involves assisting customers by phone, chat, or email with questions related to billing, service issues, and product features. You’ll work in a collaborative team environment that may be in-office or remote, depending on the employer. Representatives often rotate shifts, including evenings, weekends, and holidays to provide coverage for customers nationwide. You can expect structured support from supervisors and regular training sessions, which help you stay updated on new services and improve problem-solving skills.

How can I become a remote Directv Customer Service Representative?

To become a remote Directv Customer Service Representative, candidates typically need a high school diploma or equivalent, strong communication skills, and a reliable internet connection. The role often requires completing company-specific training and may involve working flexible hours from home. Applying through the company's careers page or job boards is the standard process.

Is Directv Customer Service Representative a good place to work?

A Directv Customer Service Representative role is typically considered a stable customer support position that involves assisting customers with service issues and account management. The job often requires strong communication skills, patience, and familiarity with company systems, with work environments varying between call centers and remote settings. Employee experiences can differ based on management, workload, and company policies.
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Directv Customer Service Representative jobs near you
Infographic showing various Directv Customer Service Representative job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative CSR

Osage Beach, MO • On-site

HONEST ABE'S HOME SERVICES
Personal Services • 11 - 50 employees
Learn more about HONEST ABE'S HOME SERVICESexternal

$14/hr

Other

Re-posted 10 days ago

Job description

We are looking for a customer-oriented Service Representative. A Customer Service Representative (CSR) will act as a liaison to provide product/service information and resolve any emerging problems that our customer accounts may face with accuracy and efficiency. The best CSRs are genuinely excited to help customers; they’re patient, empathetic, and passionately communicative. They love to talk. Customer Service Representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Responsibilities:

  • Manage large amounts of incoming calls
  • Make large amounts of outbound calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Follow up with customers on the quality of the service technician provided during their service call.
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
  • Extreme enthusiasm for the company and what it provides to their customers and employees!

Skills:

  • Proven customer support experience or experience as a client service representative
  • Track record of over-achieving quota
  • Sales Skills
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • High school degree

Additional Compensation:

  • Pay: $14.00 per hour + CSR Performance Bonus Program
  • Commissions: 4% of sold service calls
  • Bonus: Up to $910 a month
  • Anticipated annual income: $26,440.00 plus commissions

Communication method(s) used:

  • Email
  • Phone
  • Chat

Schedule:

  • Monday to Friday Day shift
  • Rotating On Call Nights & Weekends

Work Remotely:

  • No

Job Type: Part-time

Expected hours: 20 per week

Benefits:

  • Flexible schedule
  • On-the-job training

Experience level:

  • 2 years

Shift:

  • Day shift
  • Rotating shift

Weekly day range:

  • Monday to Friday
  • Rotating weekends
  • Weekends as needed

Work setting:

  • Call center
  • In-person

Education:

  • High school or equivalent (Required)

Experience:

  • call center: 2 years (Preferred)
  • customer service: 2 years (Preferred)

Ability to Relocate:

  • Osage Beach, MO 65065: Relocate before starting work (Required)

Work Location: In person

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