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Remote Directv Customer Service Representative Jobs

DIRECTV

Customer Service Representative

Missoula, MT · On-site +1

$18.02 - $24.71/hr

When you join DIRECTV, you'll be part of a team that's supporting our customers from the front ... As a Customer Service Representative (CSR), you'll work on cultivating and retaining ongoing ...

Directv

Principal, IT Operations 1

El Segundo, CA · Remote

Represents IT Operations in governance forums, steering committees, and strategic planning sessions ... DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be ...

PerunHR

Customer Service Representative - Remote

Tifton, GA · Remote

$13.25 - $18/hr

he Remote Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Company. The primary function of this role is to obtain the release of ...

Copart, Inc.

Remote Customer Service Representative

$18 - $24/hr

The Remote Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR ...

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Remote Directv Customer Service Representative information

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How much do remote directv customer service representative jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for remote directv customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

Why is DIRECTV losing so many customers to streaming services?

Remote DIRECTV customer service representatives often see that customers switch to streaming services due to lower costs, greater flexibility, and a wider selection of on-demand content. Streaming platforms also offer the convenience of watching on multiple devices without long-term contracts, which appeals to many consumers. This shift impacts traditional cable and satellite providers, prompting them to adapt their offerings and customer engagement strategies.

What is the difference between Remote Directv Customer Service Representative vs Remote Dish Network Customer Service Representative?

AspectRemote Directv Customer Service RepresentativeRemote Dish Network Customer Service Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-based call centerRemote, home-based call center
Industry UsageTelevision and entertainment servicesTelevision and entertainment services
Common Search IntentCustomer support, billing, technical issuesCustomer support, billing, technical issues

Both roles involve remote customer service within the entertainment industry, requiring similar credentials and work environments. The main difference lies in the specific service provider—Directv versus Dish Network—each with slightly different product lines and customer bases. Candidates interested in remote customer support for satellite TV providers can consider both roles based on their preferences and experience.

How much do you make working for DIRECTV?

Remote Directv Customer Service Representatives typically earn an hourly wage ranging from $12 to $20, depending on experience and location. Many positions also offer performance-based incentives and benefits such as health insurance and paid time off, with schedules often requiring evening or weekend hours. Actual pay can vary based on the company's pay structure and individual performance.

How do I become a remote customer service representative?

To become a remote customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software. Many employers require previous customer service experience and a reliable internet connection, and some may prefer candidates with basic computer skills or certifications in customer service or related areas.

How to get remote to work with direct TV?

To work remotely as a Direct TV customer service representative, ensure you have a reliable high-speed internet connection, a suitable computer, and a quiet workspace. You may also need specific software or tools provided by the employer and meet any required technical or customer service skills. Proper setup and familiarity with remote work protocols are essential for success in this role.
More about Remote Directv Customer Service Representative jobs
What cities are hiring for Remote Directv Customer Service Representative jobs? Cities with the most Remote Directv Customer Service Representative job openings:
What are the most commonly searched types of Directv Customer Service Representative jobs? The most popular types of Directv Customer Service Representative jobs are:
What states have the most Remote Directv Customer Service Representative jobs? States with the most job openings for Remote Directv Customer Service Representative jobs include:
What job categories do people searching Remote Directv Customer Service Representative jobs look for? The top searched job categories for Remote Directv Customer Service Representative jobs are:
Remote Directv Customer Service Representative jobs near you
Infographic showing various Remote Directv Customer Service Representative job openings in the United States as of July 2026, with employment types broken down into 67% Full Time, 7% Part Time, 13% Temporary, and 13% Contract. Highlights an 100% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

DIRECTV

Missoula, MT • On-site, Remote

$18.02 - $24.71/hr

Full-time

Medical, PTO

Posted 12 days ago

DIRECTV rating

7.2

Company rating: 7.2 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

62nd of 96 rated telecommunications companies

Job description

When you join DIRECTV, you'll be part of a team that's supporting our customers from the front lines. Whether it's connecting them to the latest technology or getting them plugged into our world-class services, your work will create connections and support our mission of taking entertainment to the next level.
This opportunity to showcase your customer experience expertise and represent our company as the voice of our brand is now being offered as a work-from-home opening if within 75 miles of the work center at 4900 Technology Ct., Missoula, MT 59808.
As a Customer Service Representative (CSR), you'll work on cultivating and retaining ongoing customers. You'll take an empathetic and consultative approach as you persuade customers to maintain their services with us through complex issue resolution and process improvements. Your success will be dependent on how effective you are at transforming a frustrated exchange into an excellent customer experience.
What does this involve?
  • Good listening skills and the ability to effectively communicate under pressure.
  • Extensive knowledge of our products and services - this will determine how well you resolve problems and offer advanced solutions to customer.
  • Being self-motivated and comfortable working in a fast-paced environment

What you'll do:
  • Answer customer calls and address all requests or inquiries concerning services and products, and report problem areas.
  • Utilize various systems and tools to assist customers.
  • Use sales expertise to make recommendations according to customer's needs.
  • Utilize operational systems to process purchases of all products and services.
  • Use solid problem-solving skills to identify and solution customer's technical issues.
  • Demonstrate strong verbal and written communication skills.
  • Ability to support our customers during working hours (M-F 5:55AM - 8:00PM, Sat/Sun 6:55AM - 8:00PM MST). Some holiday coverage and occasional overtime may be required.

Additional requirements:
  • 6 months to 1 year of customer service/sales work experience
  • Familiarity with Windows computers
  • An ability to deliver regular and reliable attendance

Compensation:
The base wage range for this full-time position is $18.02 - $24.71 per hour + bonus (if applicable) +benefits. Our wage ranges are determined by role and location. The range displayed on each job posting reflects the minimum and maximum hourly wage for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific wage range for your location during the hiring process.
Please note that the compensation details listed in the job posting reflect the base hourly rate of pay only, and do not include bonus (if applicable), or benefits-when you consider all of these together, it represents a pretty impressive total compensation package.
Aside from this competitive wage, the ability to earn additional monthly bonus for meeting goals and performance expectations makes the total compensation offering impressive. Not to mention all of the other amazing rewards that working at DIRECTV offers from health benefits to paid time off, and discounts on products and services just to name a few. Did the discounts on products and services catch your eye?
Here's a little more information for you:
  • FREE DIRECTV Premier Package with free installation (this includes HBO Max, Cinemax, Showtime, & Starz)
  • FREE DIRECTV STREAM Premier Package (this includes HBO Max, Epix, Starz NBA League Pass) and unlimited cloud DVR
  • 25% off AT&T Cell Phone Service

Reasonable Accommodation
  • Reasonable accommodations will be made for qualified candidates with disabilities.
  • Essential job functions are identified for specific jobs on job requisition forms.

Testing
Applicants will be expected to pass any assessments or tests associated with the position.
Training
Complete and participate in all training as dictated by needs of the business (i.e., in all areas within the broad duties of general customer care).
Complete and participate in on-the-job training, as determined by the Company.
So, what do you say? Are you ready to deliver the future of entertainment? DIRECTV will consider for employment qualified applicants in a manner consistent with the requirements of federal, state, and local laws.

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