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Remote Directv Customer Service Representative Jobs in Florida

Customer Service Rep

Jacksonville, FL · Remote

$14.50 - $19.50/hr

SOUTHWEST / WEST COAST - REMOTE WORK FROM HOME CSR - CPAP * Experienced CSR with a love to serve our military customers and support our white glove CPAP services * Must be based in the Mountain or ...

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Remote Directv Customer Service Representative information

Why is DIRECTV losing so many customers to streaming services?

Remote DIRECTV customer service representatives often see that customers switch to streaming services due to lower costs, greater flexibility, and a wider selection of on-demand content. Streaming platforms also offer the convenience of watching on multiple devices without long-term contracts, which appeals to many consumers. This shift impacts traditional cable and satellite providers, prompting them to adapt their offerings and customer engagement strategies.

What is the difference between Remote Directv Customer Service Representative vs Remote Dish Network Customer Service Representative?

AspectRemote Directv Customer Service RepresentativeRemote Dish Network Customer Service Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-based call centerRemote, home-based call center
Industry UsageTelevision and entertainment servicesTelevision and entertainment services
Common Search IntentCustomer support, billing, technical issuesCustomer support, billing, technical issues

Both roles involve remote customer service within the entertainment industry, requiring similar credentials and work environments. The main difference lies in the specific service provider—Directv versus Dish Network—each with slightly different product lines and customer bases. Candidates interested in remote customer support for satellite TV providers can consider both roles based on their preferences and experience.

How much do you make working for DIRECTV?

Remote Directv Customer Service Representatives typically earn an hourly wage ranging from $12 to $20, depending on experience and location. Many positions also offer performance-based incentives and benefits such as health insurance and paid time off, with schedules often requiring evening or weekend hours. Actual pay can vary based on the company's pay structure and individual performance.

How do I become a remote customer service representative?

To become a remote customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software. Many employers require previous customer service experience and a reliable internet connection, and some may prefer candidates with basic computer skills or certifications in customer service or related areas.

How to get remote to work with direct TV?

To work remotely as a Direct TV customer service representative, ensure you have a reliable high-speed internet connection, a suitable computer, and a quiet workspace. You may also need specific software or tools provided by the employer and meet any required technical or customer service skills. Proper setup and familiarity with remote work protocols are essential for success in this role.
What are the most commonly searched types of Directv Customer Service Representative jobs in Florida? The most popular types of Directv Customer Service Representative jobs in Florida are:
What are popular job titles related to Remote Directv Customer Service Representative jobs in Florida? For Remote Directv Customer Service Representative jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Remote Directv Customer Service Representative jobs in Florida look for? The top searched job categories for Remote Directv Customer Service Representative jobs in Florida are:
What cities in Florida are hiring for Remote Directv Customer Service Representative jobs? Cities in Florida with the most Remote Directv Customer Service Representative job openings:
Infographic showing various Remote Directv Customer Service Representative job openings in Florida as of July 2026, with employment types broken down into 70% Full Time, 9% Part Time, 10% Temporary, and 11% Contract. Highlights an 100% Remote job distribution.

Customer Service Representative

Customer Care Expertise LLC

Saint Petersburg, FL • On-site, Remote

$15.25 - $20.50/hr

Full-time

Posted 25 days ago


Job description

About the Customer Service Representative Position- Fully Remote
Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing problems that our clients might face with precision and competence.
The best CSRs are genuinely delighted to help customers. They're tolerant, empathetic, and intensely communicative. They love to talk. Customer service representatives can put themselves in their clients' shoes and advocate for them when necessary. Customer feedback is priceless, and our CSRs can gather it for us. Problem-solving also comes naturally to customer care specialists. They're confident at troubleshooting and investigate if they don't have enough knowledge to fix the problem.
Your goal will be to ensure exceptional service standards and sustain high customer satisfaction.
Customer Service Representative Responsibilities
  • Handle high amounts of incoming calls
  • Produce sales leads
  • Identify and evaluate customers' needs to deliver satisfaction
  • Build sustainable relationships of trust through open and interactive discussion
  • Provide accurate, valid and comprehensive information by using the right methods/tools
  • Reach personal/customer service team sales targets and call handling quotas
  • Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution
  • Keep records of customer interactions, process customer accounts, and file documents
  • Follow communication procedures, guidelines, and policies
  • Go the extra mile to engage customers
Customer Service Representative Requirements
  • Some proven customer support experience or experience as a client service representative
  • Track record of not just reaching, but exceeding quota requirements
  • Strong phone administration skills and active listening capabilities
  • Experience with CRM systems and practices
  • Customer orientation and capacity to adapt/respond to different types of characters
  • Exceptional communication and presentation skills
  • Ability to multi-task, prioritize, and control time effectively
  • High school degree