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Remote Directv Customer Service Representative Jobs in Virginia

F.H. Furr

Customer Service Representative

Manassas, VA · Remote

$19/hr

Furr, a leading name in residential services, is seeking dynamic individuals to join our team as Remote Customer Service Representatives. In this role, you will play a crucial part in delivering ...

Sierra 7, Inc.

Customer Service Representative

Mclean, VA · Remote

$17.20/hr

Sierra7, Inc. is seeking Call Center Customer Service Representatives for our Emergency Response ... This position is remote work.Candidate must be a citizen of the United States. The hourly rate is ...

Hire Talent

Customer Service Representative

Mclean, VA · On-site +1

$16.50 - $22.25/hr

Remote Additional Informations: This job is for new sourcing. Job Summary The Customer Service Representative is responsible for supporting the Medicare Appeal process by answering incoming telephone ...

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All JobsRemote Directv Customer Service Representative JobsRemote Directv Customer Service Representative Jobs in Virginia

Remote Directv Customer Service Representative information

How much do DIRECTV workers make?

Remote DIRECTV customer service representatives typically earn an hourly wage ranging from $12 to $20, depending on experience and location. They often receive additional benefits such as flexible schedules and training in customer service skills, with some roles offering performance-based incentives.

What is the difference between Remote Directv Customer Service Representative vs Remote Dish Network Customer Service Representative?

AspectRemote Directv Customer Service RepresentativeRemote Dish Network Customer Service Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-based call centerRemote, home-based call center
Industry UsageTelevision and entertainment servicesTelevision and entertainment services
Common Search IntentCustomer support, billing, technical issuesCustomer support, billing, technical issues

Both roles involve remote customer service within the entertainment industry, requiring similar credentials and work environments. The main difference lies in the specific service provider—Directv versus Dish Network—each with slightly different product lines and customer bases. Candidates interested in remote customer support for satellite TV providers can consider both roles based on their preferences and experience.

How do I become a remote customer service representative?

To become a remote customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with computer systems and customer service software. Employers often require previous customer service experience and may provide training on specific tools or protocols. A quiet work environment and reliable internet connection are also essential for remote roles.

How to get remote to work with direct TV?

To work remotely as a Direct TV customer service representative, ensure your internet connection is stable and meets the company's requirements, and have a quiet, dedicated workspace. You may need specific hardware such as a computer with certain specifications and a headset, along with training on company systems and tools like CRM software. A reliable internet connection and basic technical skills are essential for remote customer support roles in this field.

What is DIRECTV's hiring process like?

The hiring process for a Remote DIRECTV Customer Service Representative typically involves submitting an online application, completing a phone or video interview, and passing a skills assessment. Candidates may also undergo background checks and training before starting the role, which often requires good communication skills and a reliable internet connection.
What are the most commonly searched types of Directv Customer Service Representative jobs in Virginia? The most popular types of Directv Customer Service Representative jobs in Virginia are:
What cities in Virginia are hiring for Remote Directv Customer Service Representative jobs? Cities in Virginia with the most Remote Directv Customer Service Representative job openings:
Remote Directv Customer Service Representative jobs near you
Remote Customer Service Representative

Remote Customer Service Representative

MCI Military Recruitment

Petersburg, VA • Remote

$14/hr

Full-time

Posted 19 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are seeking a dedicated and customer-focused Customer Service Representative to join our team. In this role, you will be responsible for handling customer inquiries, providing accurate information, resolving issues efficiently, and ensuring a positive customer experience. If you have excellent communication skills, a problem-solving mindset, and the ability to thrive in a high-energy setting, we encourage you to apply.

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Listen to customers, understand their needs, and resolve customer issues
  • Utilize systems and technology to complete account management tasks
  • Recognize sales opportunity and apply sales skills to upgrade
  • Explain and position the products and processes with customers
  • Appropriately escalate customer dissatisfaction with managerial team
  • Ensure first call resolution through problems solving and effective call handling

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Excellent organizational, written, and oral communication skills
  • The ability to type swiftly and accurately (20+ words a minute)
  • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
  • Basic understanding of Windows operating system
  • Highly reliable with the ability to maintain regular attendance and punctuality
  • The ability to evaluate, troubleshoot, and follow-up on customer issues
  • An aptitude for conflict resolution, problem solving and negotiation
  • Must be customer service oriented (empathetic, responsive, patient, and conscientious)
  • Ability to multi-task, stay focused and self-manage
  • Strong team orientation and customer focus
  • The ability to thrive in a fast-paced environment where change and ambiguity prevalent
  • Excellent interpersonal skills and the ability to build relationships with your team and customers